Comdial Dxp Plus Instructions Manual
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Using On-Line HelpA detailed on-line help file accompanies the VMMI programming menus. The menus are context sensitive so that you when you click on the Help button the system immediately takes you to the appropriate section in the help file. The help files parallel the programming menus. As you open a particular programming menu, the system provides context sensitivity that paths to appropriate technical discussions. As you click on the programming screen’s Help button, discussion windows open to provide appropriate technical information. These discussion windows may include green-colored text words and phrases that you can click on to expand the technical discussion or to open other related help files. From the discussion windows, you can click on the Browse, < >, buttons at the top of the window to move forward and backward through other discussion windows. At any time, you can click on the Contents button to return to the main contents menu. From the contents menu, you can click on a topic to open any 4discussion window that you wish to read. The discussion windows provide a Search button for your use. When you click on the Search button, the help file opens a subject menu that you can scroll through as you search for a particular topic that you need help with. Once you locate the topic, you can click on it to jump directly to its discussion. Often, the discussion windows provide additional jump paths that allow you to quickly review related topics. These jump paths may take several forms. They may appear as separate large windows that you can scroll through as you read the information, or they may appear as small windows that appear in the middle of the window that you are currently viewing. When you finish reading the information in the large windows, return to the starting point by clicking on the Back button as many times as necessary. Exit the small windows by clicking once outside the borders. If you wish to completely leave the help file when you finish using it, do so by clicking on the Exit button that is located on the button bar. Obtaining a Printout Record If you have a printer connected to your computer, you can make a hard copy printout of a programming menu after you make your programming choices. For this, use the tool bar located above the VMMI programming screen. Select the File drop down menu and then select the Print option. This action opens a window where you can pick the programming menu that you need and OK your choice. Alternately, you can click on the printer Icon on the tool bar to open the pick window. Sometimes you may also want a hard copy of the help file. If so, you can press the Print button on the help dialog to obtain the printout. You can only print one topic at a time. 2 - Introducing VMMI
Using the Computer MouseA mouse is a device that allows you to move a cursor on the screen to specific points for data entry, and to select other menu selections. An arrow image, called the mouse pointer, moves on the screen when you move the mouse. Practice moving the pointer. If you make a menu appear, you can make it disappear by moving the pointer out of the menu and pressing and releasing the left mouse button. Occasionally the pointer may seem to disappear. Usually, it is just off the visible screen. To make the pointer reappear, move the mouse in a circle a few times. To move the mouse without moving the pointer, lift the mouse. The pointer will not move while the mouse is in the air. Clicking the Mouse ButtonTo click the mouse button to select an item, press the left button and immediately release it. By clicking, you can select a menu item, for programming entry or a help file for reading. Sometimes instructions require you to double-click your mouse. Double-clicking is pressing your left mouse button twice in rapid succession. Dragging the MouseDragging (or moving) a window consists of three steps: 1.pressing and holding the left mouse button, 2. moving the mouse, 3.releasing the mouse button. Dragging allows you to move the position of a window on the screen. You can position help windows on the screen to give yourself a better view. Determining Your Equipment NeedsUse VMMI to program the digital communications system from a personal computer (PC) that meets the following requirements: l 80386SX-33 processor (minimum requirement-80486SX-33 recommended) l four megabytes of random access memory (minimum requirement), l 3.5inch floppy disk drive, l hard drive with at least 80 megabytes of storage capacity, l available 9-pin or 25pin serial data port (required for communications with DXP system), l mouse that is supported by Microsoft* Windows software (optional but highly recommended for Microsoft Windows operation), l VGA color monitor (highly recommended-VGA monochrome acceptable), l Microsoft Windows, version 3.1 or later, l VMMI program disk. ** Microsoft Corporation. Redmond, Washington Introducing VMMI - 3
Understanding the VMMIGCA40-182Connecting a PC to the Digital Communications System Connecting a PC to the DXP PlusConnect the serial data port of the PC to the maintenance port of the DXP Plus central processor (CPU) board. The maintenance port is a dedicated serial data port reserved exclusively for system programming. The default data format of these serial data ports are shown in the following chart. Port TypeBaudDatastop RateBits BitsParity Maintenance Port 9600a1None Modem Port2400a1NoneYou can connect the PC remotely through a telephone line to the DXP Plus using customer-supplied modems at both the PC and the DXP Plus common equipment. The DXP Plus includes its own modem that you can connect between the CPU board’s modem port and an outside telephone line. NOTES:\LSerial Modem Port 1. Maximum distance betweeneach ofthe two dedicated serial data ports and its external data equipment is 25 feet. \ Ez1 23156 2.Some data devices requireMaintenance PortCTS signal for proper operation. Route to device as needed. El I :156 (Front View of Jacks) PLUSWModular Jacks Pin 1 = Request To Send Pin 2 = Clear To Send Pin 3 = Receive Data Pin 4 = Transmit Data Pin 5 = Signal Ground Pin 6 = Fram> Ground 4 - Connecting a PC to the Digital Communications System
GCA40-182Understanding the VMMl Connecting a PC to the DXPConnect the serial data port of the PC to either of the serial data ports that the DXP provides on the CPU board. The system designates these modular jacks as RS-232 1 and RS-232 2. The default data format of the RS-232 1 and RS-232 2 data ports is shown in the following chart. r Port TypeBaudDatastopRateBitsBitsParity RS-232 1 960081None RS-232 2 30072None ,If you have used the two CPU-provided serial data ports for connecting other DXP features (such as the PC Attendant Position and a serial data printer), you can add a communications card to the DXP and connect the programming PC to a serial data port that the card provides. See your DXP System Hardware Instructions (the Volume I binder) for complete installation details. You can connect the PC remotely through a telephone line to the DXP using customer-supplied modems at both the PC and the DXP common equipment. The Comdial DXMDM modem is a DXP proprietary modem. With it, you can use either of the CPU board’s serial data ports for connection. RS-232 2RS-232 1I1I ID---lI1I (Front View of Jacks)RS-232 Modular Jacks Pin 1 = Request To Send Pin 2 = Clear To Send Pin 3 = Receive Data Pin 4 = Transmit Data Pin 5 = Signal Ground Pin 6 = Frame Ground Connecting a PC to the Digital Communications System - 5
Understanding the VMMIGCA40-182Connecting Cabling for the FX Series Making the Start-Up ConnecfionsOnce the telephony portion is operating properly, make the following cable connections: l Connect a serial data cable between the computer portion’s COMl serial data port and the telephony portion’s COM 1 or COM 2 serial data port. Be sure that the telephony portion’s serial data port is configured for 9600 baud, eight data bits, one stop bit, and no parity bit when you turn on the system software; however, you can change the baud rate to 19,200 when you use Visual Man-Machine Interface (VMMI) for system database programming. NOTE: If you use pcANYWHERIP for remote operation of the computer portion, you must use VMMI to select either COM I or COM 2 as the internal modem’s data pipe port, and you must configure this data pipe port for19,200 baud. RTYCTS control, eight data bits, one stop bit, and no parity bit. Of cow-se, the cable connection 4must match the data pipe port selection.pc.QVYWHERE is a registered trademark of Symantec Corporation. Cupertino CAMaintenance Port - System Software - VMMI Programming Connect Computer COMlTo Telephony COMl or COM 2 - pcANYWHERE for Remote Operation (Use VMMI to set modem data pipe pipe to COM 1 or COM 2 to match connection or match connection to setting.) pc-connl .cdr6 - Connecting a PC to the Digital Communications System
GCA40-182Understanding the VMMI installing the VMMI Program and Help Software The VMMI software is your entry to the communications system. Before you can log in to the system, you must first load the VMMI program and help software on your computer’s hard drive. When installing the VMMI software, your PC need not be connected to the system equipment. Loading VMMI With Windows 3. I 1. 2. 3. 4., 5. 6. 7. 8.When the status window shows the install to be complete, OK the install. 9.The install program creates a program group and a VMMI icon in the Program Manager screen. Turn on your PC and run your Windows software. Insert the VMMI program disk in your computer’s floppy disk drive. From the Windows Program Manager screen, select the File pull-down menu. From the File pull-down menu, select Run. At the Run window, type Ahetup, and OK your entry. The install window gives a default file location to receive the program; however, you can enter a different file location if you wish. OK the default file location or your new entry. The install window gives a default location of the VMMI program disk; however, if you have installed the disk in a different drive enter that location. OK the default location or your new entry. The status window appears on the screen and the program loads automatically. Loading VMMI With Windows 95 1.Turn on your PC and run your Windows software. 2.Insert the VMMI program disk in your computer’s floppy disk drive. 3.From the Windows 95 screen, click Start, and then click Run. 4.At the prompt window, type Ahetup, and click OK. 5.Add information as required to any additional prompt lines that may appear on your screen. 6.The install program creates a program group and a VMMI icon in the Start menu under the Programming title. Installing the VMMI Program and Help Software - 7
Understanding the VMMIGCA40-182Making the Programming Connection Once you have loaded the VMMI software and made the necessary connections between the PC and the communications system equipment, you can make the program connection to the system by performing the following procedure. 1. 2. 3. 4. 5. 4 6. 7. 8.Turn in your PC and load Windows. Select the VMMI icon and double-click your left mouse button. The computer runs the installed VMMI software program From the VMMI window, select the Switch pull-down menu. From the Switch pull-down menu, select Connect to. . . From the opened menu, choose either Administrator or Installer and enter the appropriate password. The system defaults all passwords to 1%746*; however, you can customize the passwords as part of VMMI programming if you wish.Select the communications port that your PC uses to communicate with the communications system. If you are operating remotely through a modem, check the modem prompt. Select the serial data parameters that match the requirements for the system (or for the modem if you are connected remotely through a modem). To speed up the data transfer process, you should use a data speed of 19.2 Kbs (kilobits per second) for the DXP Plus and FX Series, and 9600 bit per second for the DXP. If you plan to operate at this higher data speed, first connect at the default rate, then use the VMMI programming menu to change the data parameters of the system, and finally use the Switch drop-down menu to reconnect at the higher speed. Note: A data speed of 19.2 Kbs might not operate reliably through modem connections. Plus both modems must support the higher data speed. The DXP and DXP Pl~ls internal modem does not support data speeds above 2400 Kbs at this time. 9.When you finish making the connection settings, click the CONNECT button to return to the Switch pull-down menu. the system responds by presenting its serial number at the bottom of the VMMI screen for your reference, and shows an on-line message. NOTE: If the system does not complete the connect procedure, check your cable connections, verify your serial data settings, and repeat the log in procedure. 10. Use the Switch drop-down menu to disconnect from the system, archive or restore a system database, or down-load system software. 8 - Making the Programming Connection
GCA40-182Understanding the VMMIUsing VMMI Software to Archive and Restore the Database You can use the VMMI software to archive and restore the system’s database. To archive and restore data, your PC must be connected to the system. To archive a database, 1.Turn on your PC and load the Windows software. 2.Select the VMMI program from the Windows menu screen. 3.From the VMMI window, select the Switch pull-down menu. 4.From the Switch pull-down menu, connect to the system, and return to return to the pull-down menu. 5.From the Switch pull-down menu, select Archive database. 6.Choose a memory storage location for the archive operation to use and OK your choice. Since the database can be quite large, you should chose a location on your computer’s hard drive to ensure that you have enough memory to store the database. 7.The system automatically archives its database.To retrieve a database, 1.Turn on your PC and load the Windows software. 2.Select the VMMI program from the Windows menu screen. 3.From the VMMI window, select the Switch pull-down menu, 4.From the Switch pull-down menu, connect to the system, and return to the pull-down menu. 5.From the Switch pull-down menu, select Restore database. 6.Choose the memory storage location that contains an archived database and OK your choice. 7.The system automatically restores its database. 8.Reset the system after you restore the database Using VMMISoftware to Archive and Restore the Database - 9
Understanding the VMMlGCA40-182 Using VMMI Software to Build a New DatabaseYou can use the VMMI software to build a new database that you can later restore into a communications system. You do not need to connect your PC to the communications system to build a new database. To build a new database, 1. 2. 3. 4. 5. 4 6.7.Turn on your PC and load the Windows software. Select the VMMI program from the Windows menu screen. From the VMMI window, select the File pull-down menu. From the File pull-down menu, select New. Choose a destination platform for the new operation to use, and OK your choice. Since the database can be quite large, you should choose your computer’s hard drive to ensure that you have enough memory to store the database. Use the VMMI menus and program the database parameters. Save your results for loading into the system. The system prompts you for the file name at this point. To load the new database in the system, 1.Connect your PC to the communications system. 2.Turn on your PC and load the Windows software. 3.Select the VMMI program from the Windows menu screen. 4.From the VMMI window, select the Switch pull-down menu, 5.From the Switch pull-down menu, connect to the system, and return to the pull-down menu. 6.From the Switch pull-down menu, select Restore database. 7.Choose the newly created database file and OK your choice. 8.The system automatically restores the new database. 9.Reset the system after you restore the database 10 - Using VMMI Software to Build a New Database
GCA40-182Understanding the VMMI Up-Grading the System Software on the DXP PlusThe DXP Plus digital communications system includes system software when it ships from the factory. At initial system installation, you do not need to load system software to make the system operational. Should you need to later reload the system software (for software up-grade purposes for example), you can do so using the supplied system software disk. Use Windows or MS-DOS commands to save the disk’s information from your computer’s floppy drive to its hard drive. Having the software on your computer’s hard drive allows the data to load into system memory much quicker than it would from the computer’s floppy disk drive. ,To load the system software information, your PC must be connected to the communications system. 1.Turn on your PC and load Windows. 2.Select the VMMI program from the Windows screen. 3.From the VMMI window, select the Switch pull-down menu. 4.If you have not previously archived the system database, do so now. a.From the Switch pull-down menu, select Archive Database. b.Choose a storage location for the archive operation to use and OK your choice. Since the database can be quite large, you should chose a location on your computer’s hard drive. c.The system will archive its database. d.Return to the Switch pull-down menu. 5.From the Switch pull-down menu, select the System software upgrade. 6.The system automatically takes itself out of service and makes a backup of its database. 7.Choose the location where the new software data resides (select disk drive, directory, and file), and OK your choice. 8.The system loads the software data, reloads its database that it previously backed up, resets itself, places itself back in service. Up-Grading the System Software on the DXP Plus - 11