Vodavi Triad 1/2/3 System Programming Manual

							2-6 Sy stem  Timers
Attendant Recall Timer
Pro g ram mi ng  S te ps
1 . Pr es s t he  AT TE NDA NT  R EC AL L TI M ER   fle x b utt on ( FLASH 01, 
Bu tton #3).  Th e f oll owing  me ssa ge  dis pla ys:
2. Enter a valid number on the dial pad that corresponds to 
00-60 minu tes.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Attendant Recall Timer determines the time a recalling call rings at 
the  a tt end ant  st at i on(s)  bef ore  t he  syst e m r el ea ses  t he  li ne.  Whe n a  CO  
Line recalls  to  the Attendant station and is still unanswered,  the system 
re le as es  the  l in e a t  the  e xpi ra ti o n o f  thi s  ti me r  and a u to m at ic al ly  pl ac e s 
the  l in e t o a n i dle  c ond it ion.
By default, the Attendant Recall Timer  is set  for 1 minute and is variable 
fr om 0 0–60 minutes. An  entry of 00 causes the Attendant(s) to ring until 
answ er ed.
Tr an s f e r  R e c a l l  T i m e r
Pro g ram mi ng  S te ps
1 . Pr es s t he  TR A NS FE R  R EC ALL  TI M ER   fle x bu tt on ( FLASH 01, 
Bu tton #4).  Th e f oll owing  me ssa ge  dis pla ys:
2. Enter a valid number on the dial pad that corresponds to 
000-300 seconds.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
AT ND  RECA LL  TIME R 0 0-6 0
01
TR AN S FER   R E CALL 0 00- 30 0
04 5 
						

							Syst em Timers 2-7
Des crip ti on
The Transfer Recall Timer determines the time a transferred call rings at 
the station receiving  the transfer before it recalls the  station  making the 
tr ans fer . If unans wer ed  by tha t st at ion,  t he c a ll  r ec al l s t he at te ndan t. By 
def aul t, t he  Tr ans fer  Recal l  Ti mer  is  se t f or 4 5 s econd s and i s v ar iab le  fr om 
000-300 seconds. A 000  entry disables the timer  and  there is  no recall.
Preset Forward  Timer
Pro g ram mi ng  S te ps
1. Press the PRESET  FORWARD  TIMER flex button (FLASH 01, 
Bu tton #5).  Th e f oll owing  me ssa ge  dis pla ys:
2. Enter a valid number on the dial pad that corresponds to 
01-99 seconds.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Preset Forward Timer determines the time an outside  line  rings 
be fore  be in g for war de d t o a  pr ede te rm ine d s ta ti on.  Thi s e nt ry  work s 
with Pres et F orwa rd station ass ignm ents in Station Programming. More  
tha n one  s tation can  be  forwarded  to the s ame  pa rty.
Thi s  ti mer  a ls o gove rn s t he  ti me  t he  DI SA  cal l  ri ngs  at  a  st at ion  bef ore  
retu rning to intercom dial tone, if not answered. By default, the  Preset 
For war d T ime r  is  se t  at  1 0  se conds  and i s  var ia bl e f rom  01–99  se c o nds . I f 
no pr e set  f orwa rd  des ti nat i on i s p rogr amm ed,  th e f eat ur e i s  di sabl ed .
PRESET  FWD  TIMER 00-99
10
Initial incoming CO lines follow the Preset Call Forward Timer when 
en coun teri ng a stati on in  the  F orwa rd/N o An swe r mod e. 
						

							2-8 Sy stem  Timers
Call Forward No Answer Ti me r
Pro g ram mi ng  S te ps
1. Press the CALL FORWARD NO ANSWER TIMER flex bu tton (FLASH 01, 
bu tton  #6).  The  fo ll owing  mes sag e d is pla ys:
2. Enter a valid number on the dial pad that corresponds to 
000-600 seconds.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Call Forward  No/Answer Timer is used  when a  station in the system 
spe cif ie s t hat  no  ans wer  cal ls  be  for war de d t o an othe r  st at ion.  Th e t i mer  
det e rmi ne s how  long  an  int er c om o r t r ansf er re d c a ll  r ings  be for e  it  i s 
considered a  no-an swer ca ll. The  call then forwards  to  th e d esigna ted 
station for hand ling. By  de fault,  the Call Forward No/Answ er Time r is se t 
for 15  seconds and is variable from 000-600 seconds.
Pa us e Ti m er
Pro g ram in g S tep s
1 . Pr es s t h e  PAU S E T I ME R  f l ex   b u t to n  (FLA SH 0 1,  Bu tton  #7). The 
following message displays:
2 . Ent er  a  val id n umbe r on  the  di al  pad  tha t  cor r esp onds  to 1 -9  s econds.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
CAL L F WD  N O AN S 0 00- 60 0
01 5
I niti al in comin g CO  lin es  follo w the  Pr es et C all  F or ward T ime r whe n 
e nco unte rin g a st ation  in the  Fo rward  /  N o A nswer mod e.
PAUS E  TI M E R 1- 9
2 
						

							Syst em Timers 2-9
Des crip ti on
The  P aus e  Ti mer  de te r mine s  the  l engt h  of t he  paus e w hen  prog ram med 
for use with speed dialing  and  LCR Insert  Tables.  By default, the  Pause 
Ti mer  i s  set  a t  2  se con ds a nd i s  var ia ble  f rom  1–9 se conds. The re  i s no 0  
ent r y. Usi ng t his feat ur e may affect Cent rex tr ansfers.
Call Park  Re call Ti mer
Pro g ram mi ng  S te ps
1 . Pr es s t he  CALL  PARK  RE CALL  TI MER fl e x but ton  (FLASH 01, 
Bu tton #8).  Th e f oll owing  me ssa ge  dis pla ys:
2. Enter a valid number on the dial pad that corresponds to 
001-600 seconds.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Call Park Recall  Timer determines  the time before a call placed in a 
Call Park location recalls the station placing the call in park. If unanswered 
by  tha t s ta ti o n,  the  c a ll  r ec al ls  t he  at te ndant .
By de faul t , t he  Ca ll  Par k Re call  T ime r  is  s et  at  1 8 0 s econd s a nd i s v ar iab le  
fr om 0 00–6 0 0  se co nds.  A  00 0  e ntr y d is abl es  th e t i mer  an d t her e  is  no 
re c al l.
CAL L  PAR K   TI MER 0 00- 60 0
18 0 
						

							2-10 Sy stem  Timers
Co nf erence  / DIS A  Ti mer
Pro g ram mi ng  S te ps
1 . Pr es s t he  CO NFE R ENC E/ DI SA  T IM ER   fl ex b utt on ( FLASH 01, 
Bu tton #9).  Th e f oll owing  me ssa ge  dis pla ys:
2. Enter a valid number on the dial pad that corresponds to 
01-99 minu tes.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The  C onfer en ce / DI SA  T ime r  det e rmi ne s t he  ti me  an  unsup er vis ed  
conference ca n continu e a fter the initiator  of the conference  has  exited.
By de faul t , t he C onfe re nce/ DI SA  T ime r  is  se t a t 1 0  mi nute s a nd i s v ari ab le  
fr om 0 1–99 minutes. A 00 entry disables  the timer and no  automatic 
disconne ct occurs.
Paging Time-Out Timer
Pro g ram mi ng  S te ps
1 . Pr es s t he  PAGI NG  TI M EO UT  TI ME R  fl ex  but ton (F L ASH 0 1,  
Bu tton #10). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that corresponds to 
01-60 seconds.
CON FER EN CE    T IMER 0 0-9 9
10
Th e  Con f ere nce  T ime r a ls o al lows  th e  sy s tem  admin is trato r to  con trol 
the  time a DISA caller  is  allowed after  establishing a Trunk-to-Trunk 
call . At  th e e xpi ratio n of the  C on fe re nce  Ti mer, a  to ne  i s pr esen ted  t o 
both  DISA p arti es, the n one  minu te la ter  th e syste m automa tica lly  
rel ease s b oth tru nk s.
Th e  Con fere nce  Time r do es no t affec t or  contr ol a  DI SA -to-S tat ion  call .
PAG I NG   TI M E O UT 0 0-6 0
15 
						

							Syst em Timers 2 -11
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The  Pagi ng  Ti me- Out T ime r  de te rmi ne s the  maxi mum  le ngth of  a pa ge 
announce me nt  (inte rnal,  external or a ll call).  T he s ystem  automatically 
di sconne ct s  the  p age  at  t he  end  of t hi s t i me  unle ss  th e p er son  maki ng 
the  p age  has  alre ady  hung  up.
By de faul t , t he  Pagi ng T ime -out  T im er  i s s et  at  1 5  se conds  and  is  var i abl e 
fr om 0 1–60 seconds. A  00 entry disables the timer and pages are  not 
limited in length. This aff ects the use of the Meet Me Page feature.
CO Ring Detect Ti me r
Pro g ram mi ng  S te ps
1. Press the CO RING DETECT TIMER  flex button ( FLASH 01, 
Bu tton #11). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that co rresponds to 2-9 (200 ms 
to 900  ms).
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The CO Ring Detect Timer controls the time necessary to detect an 
o u ts id e l i ne r i ngin g i nto   the  s yst em.
By de faul t , t he  CO  Ri ng De t ect  Ti me r  is  se t  at  3  (3 00  ms ),  and i s  var ia bl e 
from 2-9 (200 ms to 900ms). There is no  0  or  1 entry.
CO  RING  DE TECT 2- 9
3 
						

							2-12 Sy stem  Timers
SLT D T MF  Re cei ver  Tim er
Pro g ram mi ng  S te ps
1. Press the SLT DTMF  RECEIVER TIMER  flex b utton ( FLASH 01, 
Bu tton #12). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number that corresponds to 005–1 0 0 second s.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Single line telephones require  the use of a  DTMF receiver  when going 
off- hook a nd di al ing . Wh en S MDR or  t oll  r es tr i cti on (v ia  CO S 
ass ign ment s)  is  e nabl ed,  a  DTMF  r ecei ve r  moni tor s  and s cre ens  t he  SLT  
digits for the du ration of this timer. By adjusting this timer, the system 
admi ni st ra tor  may f re e sy st em D TMF r ece iv er s soone r  i f s yst em S LT t r affi c 
is heavy,  or provide a longer monitoring period  if toll restriction becomes 
a p rob le m.
Not e t ha t w hen  LCR  i s  ena ble d,  the  D TM F  re c ei ver s  ar e r el e ase d whe n 
the expected number of  digits  are dialed as entered in the LCR  database.
By default, the SLT DTMF  Receiver  Timer is  set at  20 seconds and is 
variable from  005-100 seconds.
Message Wait Reminder  Tone
Pro g ram mi ng  S te ps
1 . Pr es s t he  M ES SA GE WA IT  RE MI ND ER TO NE  fl ex  butt on (FLA SH 01, 
Bu tton  #13). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that corresponds to 
000-104 minutes.
SLT   R CV R  TI ME R 0 05- 10 0
02 0
M /  W  TON E  TI MER 0 00- 10 4
00 0 
						

							Syst em Timers 2 -13
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Message Wait  Reminder Timer determines  the time between 
re pe at ed  re mind er  t ones  t o a  key  te l ephon e wi t h a  mes sag e wa it i ng. 
Di git al  s tat i on us er s ma y b e r em inde d  of a  mes sag e wa it in g on  the ir  
te le phone  wi t h an  audi bl e s ig nal  pr es ent ed  at  a  ti me d i nte rv al .
By default, the Message Wait Reminder Tone is set at 000 (disabled) and is 
variable from  000-104 minutes.
SLT Ho ok  Flash  Tim er
Pro g ram mi ng  S te ps
1. Press the SLT HOOK FLASH TIMER  flex button ( FLASH 01, 
Bu tton #14). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that corresponds to 
0.5-2.0 seconds in 1/10 second increments.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The  S LT  Hook F las h T ime r  de te rmi ne s how  lon g an  SLT  us er  pr es se s t he 
hook s wit c h f or  it  t o be  c ons ide re d a  va li d on  hook ( dis c onnec t ) r eq ues t. 
An  on-hook  shorter  in d uration (but longer than the Hook S witch Bounce 
Timer) is  considered a  Hook Flash (transfer) request.  Refer  to Fig u re 2- 1 .
By de fault, the  SLT  Hook  Flas h Time r  is  se t  at 10 ( one  second ) an d is 
var ia bl e f ro m 0. 5- 2. 0 sec o nd s.
HOOK  SW ITCH  TIME 0 5-2 0
10
So me S LTs h av e a fixe d or pr ogra mmable  Fl ash Timer  (F lash o r Tap  
butt on). Thi s  Hook  S witc h Time r mu st  be  s et  long er  than  the  S LT F las h 
Ti mer  t o allo w H ook  Fla sh  transfer . 
						

							2-14 Sy stem  Timers
SLT Ho ok  Flash  D ebou n ce Ti m er
Pro g ram mi ng  S te ps
1. Press the SLT HOOK FLASH  DEBOUNCE TIMER  flex button (FLASH 01, 
Bu tton  #15). T he f oll owin g me ssa ge  dis pl ays:
2 . Ent er  a  val id n umbe r on  the  di al  pad  tha t  cor r esp onds  to 0 -1  s econds  
i n 1 0  ms  inc r em ent s.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The SLT  Hook Flash Debounce Timer determines the time needed to 
determine a v alid  on-hook  or  off- hook cond ition  for single line 
telephones.  On -Hook  or  Off -Hook  signals that a re sh orter in duration 
than this timer are  ignored by the system. Refer to Fi gur e 2-1  .
By de faul t,  th e S LT H ook Fl ash  Deb ounce T im er  is  se t t o 0 .3 0 s econd s and  
is  va ri abl e  fro m 0 -1  se c onds  in  10  m s i nc re me nts . T his  i s a  3 -di git  e nt ry 
where 010 equals 0.1 seconds.
Figure  2-1: Hook S witch Activity
H OOK    SW T    B OU N CE 0 00- 10 0
03 0
IGNORED
Valid
HOOK-F LA SHValid
ON-HOOK
TI M E(in seconds)
0 .1.2.3 .4.5 .8.9 1.0 1.5 2.0.7 .6 
						

							Syst em Timers 2 -15
SMD R Call Qu alif icatio n Timer
Pro g ram mi ng  S te ps
1 . Pr es s t he  SM D R  CA LL  QUA L T IM ER   fl ex b utt on ( FLASH 01, 
Bu tton #16). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that corresponds to 
00-60 seconds in 1-second  increments.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The SMDR Call Qualification  Timer determines the time  needed to 
det e rmi ne  a va li d S MD R  c al l fo r r ep o rt in g pur po se s.  B y de faul t,  the  S MD R  
Call Qualification  Timer is set to 30 seconds  and  is variable  from 
00-60 seconds in 1-second increments.
Automatic Call Back Timer
Pro g ram mi ng  S te ps
1 . Pr es s t he  AU TO  CA LL BA CK  TI ME R fl ex  but ton (FLASH 01, 
Bu tton #17). T he f oll owin g me ssa ge  dis pl ays:
2. Enter a valid number on the dial pad that corresponds to 
00-99 seconds in 1 second  increments.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
SMDR  CALL  QUA L 0 0-6 0
30
AUTO  C ALL  BACK 0 0-9 9
03