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Vodavi Triad 1/2/3 System Programming Manual

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    							Introduction 10-3
    Introduction
    Lea st  Cos t Routi ng (LCR) was des ign ed to sel ect  t he  most  e conomi cal  
    progra mmed  route for a n outgoing call.  When a  statio n user  dials  an 
    outside number,  the LCR feature analyzes the number and then 
    automatica lly choos es  an  outs ide lin e f rom  the group  tha t  has  been 
    progra mmed  as  mos t economical.
    The LCR feature puts  the responsibility of  choosing the  least expensive 
    route for each area code and exchange code on  the system 
    administra tor, no t o n the  sta tion u ser.  In  orde r to  make  a  routing 
    decision,  the LCR feature is programmed  in  the system  database. The 
    successful operation  of this feature is  completely dependent  on the 
    accuracy of  th e p rogramm ing.
    There are eight (8) different tables which are set up to monitor the dialing 
    of di gi ts  of  a st at i on and  t o se le ct  the  be st  r oute  p rogr amme d f or  the  cal l.
    1. 3- Di git Ar ea/O ffi ce  Code  Routing  Ta bl e
    2. 6-Digit Office  Code Routing Table
    3. Exception Table
    4. Route List Table
    5. Insert/Delete Table
    6. Daily Start Time Table
    7. Weekday (Weekly) Schedule
    8 . To l l  I n f o r m a t i o n   Ta b l e 
    						
    							10-4LC R Tab l e s
    LCR Tables
    3- Di git Table
    The 3-Digit  Table is divided into two sections: Leading 1 (1 is  dialed 
    before the number) and Non-Leading 1 (no 1 is dialed before the 
    number). This gives the  system the  ability to handle call routing in areas 
    tha t re qui re  a 1 bef ore  a long  di st ance numbe r as wel l as in ar eas  t hat  do 
    not require the  1.
    6- Di git Table  (Of fic e Co des )
    The 6-Digit Tab le can accommoda te 20 in dexes. Each ind ex is  as socia ted 
    wit h a n ar e a code  an d can  be  pr ogra mme d t o r oute  up  t o 8 00  off ice  
    codes using 1 of  the 16  possible routes. Several indexes can be used with 
    the same area code to provide  routing flexibility.
    Daily Start Time Tables
    The  Da il y S ta rt  T ime  T abl es  al l ow t he  user  t o m atc h  th e T im e P e ri ods 
    discount structure  to  the carriers rate schedule.
    Default LCR Database
    In  an  effor t  t o de cre ase  i nst al la ti on a nd s et -up  ti me  usua ll y a ssoci at ed 
    with L CR, a  default  LCR D ata bas e ha s b een in co rporated . The d efa ult LCR 
    Database provides basic routing for all local and long distance dialing.
    Exce ptio n Tabl es
    The  Exce pt ion T abl e  is  use d to  rout e op er at or a ssi st ed  cal ls  and an y oth er  
    c al ls w hic h woul d us e a o ne or  two -di git  numb er  ra the r t han  a t hre e- dig it  
    ar ea code. 
    						
    							LC R Tab l e s10-5
    Inse rt/Dele te Tables
    There are 20  Insert/Delete  Tables.  Up to 20-digits, including pauses, can 
    be  ins er te d a nd up  to  16 -d igi ts  de le te d.  To i nsur e  th at  a pa use  is  i nse rt ed  
    in LCR at def aul t, th e d ata bas e prog ram ming  has  be en change d t o ad d a 
    paus e i n e ac h o f t he 2 0  LC R  Ins er t  and  Del e te  Ta bl es  and  Ins er t  Tab le  0  in 
    each of the route tables.
    LCR Routing for Toll Information
    The LCR Routing  for Toll Information  feature  adds provisions to the LCR 
    c al l p roc e ssi ng whic h al lows  c ommon c all  r out ing for  al l tol l  in form ati on 
    cal ls.  1 -(XX X)5 55 -1 2 12 ,  (XXX) 55 5 -1 21 2,  1 -5 55 -1 2 12 , a nd 5 5 5- 12 1 2  ca ll s 
    ar e i nt er c ep te d a nd se nt  t o a  se le c te d r out e i n t he  R out e L ist  T abl e . 
    Numbers dialed are integrated and if it is a toll information call, preceded 
    with o r without an  area  code  or  a leading digit 1,  the call  is sent to the 
    ro ut e  de si gnat ed in pr o gra mmi ng.
    Route List Tables
    Up to 16 dif fere nt routes  can b e p rogramm ed.  Ea ch  route  can contain up  
    to  four route lists, one for each of the  four  time periods. Up  to  seven CO 
    line  groups  (routing choices ) and  their  corres ponding Insert/Delete 
    Ta ble s may b e prog ram med wit hi n e ach r out e li st .
    We e kl y T i m e  Ta b l e s
    The least costly route for a particular dialed number  may not be the same 
    at  di ffe re nt  ti me s of  t he  day  or o n di ffe re nt  days  of  the  we ek . Fo r t he se  
    situation, there are two Time-of-Day tables: a Daily Start Time  Table and a 
    Weekly Schedule Table. The Weekly Time Table  determines which one of 
    the four  Routes LCR to use based on  the Time-of-Day and Day-of-the-
    We ek. 
    						
    							10-6LC R Tab l e s
    Figure 10-1: LCR Flowchart
    ROUT E
    A SSIGNED
    FR O M
    6-DIGIT
    TA B L E 
    						
    							LC R Op e r a ti o n 1 0- 7
    LCR Operation
    Pro g ram mi ng  S te ps
    If the system is in the  programming mode,  continue using the program 
    codes. If  starting to program  here, enter  the programming mode.
    1. Press FLASH and  di al [75]. The  following message displays:
    2 . The re  ar e  ei ght  t abl es  whi c h c an  be  pr ogra mmed  he re  for  LCR  (y ou 
    m ust  al so p rogr am  LC R Cl ass  of S er v ice  in  St at ion  Pr ogr ammi ng).  Use 
    t he  pr oc edur es  l is te d be l ow  to  pr ogra m t hes e  LC R  ta bl es.
    Des crip ti on
    The Least Cost Routing (LCR) feature allows automatic selection  of the 
    mo st  e c o no mi c al tr u nk ac c o rd ing to  the  nu m ber  di al ed  and th e t i me o f 
    the  da y a nd da y of  the  we ek.  T her e  are  e igh t ( 8)  dif fer en t t ab le s s et  up  to 
    moni tor  t he  di ali ng  of di gi ts  of a  st at i on and  t o se le ct  th e b est  r out e 
    pr ogra mmed  for  the  cal l.
    The buttons  on the  digital telephone are defined  as  shown  when 
    entering the  LCR  Tables Programming area:
    LCR  TABLES
    EN TE R  B U TTON   N UM BE R
    It is ex tre mely  impo rtant  t hat the  work shee ts be co mple ted  befor e 
    prog rammin g the  LC R tabl es.
    Fl ash 05, butto n #7 mu st  b e used  to en able  the  L ea st C ost Rout ing 
    featu re.
    3- DIGIT
    TABLE6-DIGIT
    TAB LEEXCEP TION
    TABLESROU TE L IST
    TABLE
    =1Q=2W=3E=4R
    INSERT /
    DELETE TAB LEDA I L Y TI ME
    TAB LEWEEK LY TIME
    TABLETO LL
    INFORMATION
    =5T=6Y=7U=8I 
    						
    							10-8 L CR O peratio n
    3- Di git Area / O ff ice  Cod e Table
    Pro g ram mi ng  S te ps
    1. Press the 3-DIGIT TABLE  flexible bu tton ( FLASH 75, Butto n #1). The 
    following message displays:
    L  =  [ 0]  fo r  N o n- L e a d i ng  1 (1  n o t  d i a l e d ),  [1 ] f or  L e ad i n g  1  ( 1 i s d i a l e d)
    NNN =  A rea/Of fice  Code
    RR   =  Ro u t e  L i s t  N u mb e r  0 0- 15
    Y = [0] Do not go to 6-digit table, [1] Go to 6-digit table
    PP  =  Number of  digits  expe cted  to  be  dialed.
    2. Press the HOLD button to save the entry. A confirmation tone is heard 
    a nd t he  di spl ay u pdat es .
    Des crip ti on
    Both  Leading 1 and Non-Leading 1 tables include all area codes (NPAs), 
    and o ffice codes (NXXs), from 000 to 999, including such numbers  as 911, 
    411, etc. A complete entry into these tables include a route list table to be 
    used, if  the 6-digit  table is to be  checked and the  number  of digits likely 
    to  be dialed (Example: 7 or 10 digits). All local office codes must  be 
    entered in this table  even if  they do  not require long distance calling.
    The number of  digits to expect  entry aids  the system  in  identifying  when 
    the last digit  is dialed and to begin routing the call.  This also helps to  free 
    SLT  DT M F r e ce i ver s  if  SLT  t ra ffi c  in  th e s yst em  is  he avy .
    For international calls,  use 00  as  number of digits to expect. This causes 
    the  s yst em to  wai t fi ve sec o n ds ( o r i nt er -di gi t ti me -o u t ) af te r u se r dia ls  
    la st  di git  b efor e  th e s yst em  acce sse s a  CO  Li ne  and  di al s out .
    3  DIGIT  ROUTING  TABLE
    ENTE R   L   NNN   RRY   PP   HOL D 
    						
    							LC R Op e r a ti o n 1 0- 9
    6- Di git O ff ice  Cod e Table
    Pro g ram mi ng  S te ps
    1. Press the 6-DIGIT TABLE  flexible bu tton ( FLASH 75, Butto n #2). The  
    following message displays:
    6 = [0] to remove codes, [1] to add codes
    AAA = Area Code
    RR  = Ro u t e  N u mb e r  0 0- 15
    NNN = Office  Code
    2. Press the HOLD button to save the entry. A confirmation tone is heard 
    a nd t he  di spl ay u pdat es .
    3 . Ent er  a ddit i onal  offi ce  codes  t o be  pr ogra mme d i nto  the  s ame  Are a 
    Code/Route  Table, pressing HOLD after each  office code entry.
    4 . Pr es s a  fl exi bl e but ton to prog ram a d iff er ent  t abl e.
    Deleting All  Entries in an Area  Code/Route Table
    Ent er  [0  A A A  RR ## #].
    Des crip ti on
    The 6-Digit  Office Code Table determines a route for one or a  group of 
    ind ividua l off ice codes  within an area  code.  Certain office codes within a n 
    area  co de ca n be  giv en unique  or spe cia l routing.  If  the  office  cod e d ialed  
    is not found in the  6-digit Office Code  Table, the call  is then  routed 
    ac c or ding  to  th e r out e  li st  t abl e  as  was  ent er ed  i n t he  3- digi t  t abl e.
    The system  allows twenty 6-digit  Area/Office code tables that may be 
    used to route specific office  codes within an area code. Each table routes 
    calls  for a  common area code to a specified route.  All entries  made to a 
    ta bl e r out e t hos e of fic e  c ode s  to  the  sp ec i fie d  rout e  li st  t abl e.  A n ar e a 
    code  may  be  entered into  more than one 6-digit table with  different 
    routes specified.
    6  DIGIT  ROUTING  TABLE
    EN TE R   
    6   AAA   RR   NNN   HO LD 
    						
    							10-1 0 L CR O peratio n
    Exce ptio n Cod e Table
    Pro g ram mi ng  S te ps
    1 . Pr es s E XCEP T IO N TA BLES  fl exi bl e b utt on ( FLASH 75, Butto n #3 ). The 
    following message displays:
    6 = [0]  to  remove code from table, [1] to  add code to table
    XX = Exception codes for singl e digit codes , press  MUTE button as 2nd digit. 
    (T he  [
    6] may be entered as the 1s t digit only.)
    RR = Route T able Num ber 00–15
    2. Press the HOLD button to save the entry. A confirmation tone is heard 
    a nd t he  di spl ay u pdat es .
    3. Press FLASH 75, Butto n #3 agai n f or fur the r ent r ie s. Up t o 2 0 
    E xcept i on Code s may b e prog ramm ed in thi s ta ble .
    Des crip ti on
    The  E xcept i on Cod e T abl e  is  use d  for  oper at or  cal ls  and  any  oth er  cal ls  
    that  use a  one- or two-digit entry, rather than  a three-digit area code.
    Route List Table
    Pro g ram mi ng  S te ps
    1. Press the ROUTE LIST TABLE flexible  button (FLA SH 75 , Bu tton #4). 
    The following  message displays:
    RR = Route Lis t T able Number 00–15
    T = Time Pe rio d  Ro u te  Lis t 1–4
    GG  = C O  L i n e  Gr o u p 00–23
    DD = Insert/Delete T able reference 00 -1 9 (# # for none)
    L =  LCR Clas s of Service (LCOS) EXCEPTION  CODE  TA BLE
    EN TE R   
    6   XX   RR   HOL D
    ROUTE  LIST  TABLE
    RR   T   GG   DD   L 
    						
    							LC R Op e r a ti o n 10 - 11
    2. To  create an entry, dial:
    a. [RR]
    b. [T]
    c. [GG]
    d. [DD ]
    e. [L]
    3. Press [HOLD] to save the entry. A confirmation tone is heard and the 
    display updates.
    4. To enter additional CO Line groups in the same Time Period Route 
    List number:
    a. Di al  [GG]
    b. Di al  [DD ]
    c. Dial [L]
    d. Pre ss [HO LD]
    Entering  Data for a Diffe rent  Time Pe riod Route  List
    1. Press program FLASH 75, Butto n #4 and  ent er  a ll  da ta  
    (RR T GG DD L).
    2. Repeat the  above to program a new Route Number  00 to 15  or  press 
    a  flexible  button  to p rogram  oth er LCR information .
    3. To  advance to the next  entry, use Button #18.
    4 . To   re tu rn  to   a pr ev io u s  e ntr y, u s e B u t t o n # 19 .
    Whe n Call Cost feature is enabled in FLASH 05, Button #11, the 
    following message displays.
    RR = Route Lis t T able Number 00- 15
    T = Time Pe rio d  Ro u te  Lis t 1- 4
    CCC =  Cost for one minute ($ 0.00–$9.99)
    GG  = C O  L i n e  Gr o u p 00 - 23
    DD = Insert/Delete T able reference 00 -19  (##  for none)
    L =  LCR Clas s of Service (LCOS) ROUTE   LIST  TABLE
    RR   T   CCC   GG   DD   L 
    						
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