Vodavi Triad 1/2/3 System Programming Manual

							3- 4 Page  A I ntr o ducti o n
DTMF / Dial Pulse Programming
1 . Pr es s t he  DT M F/ DI AL  P ULSE  fl ex ibl e  but ton (FLASH  40, Page A, 
Bu tton  #1).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  Dial Puls e
[1] =  DT MF
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
Each  ind iv idua l  outs ide line can  be programmed to b e D TMF  (ton e) o r 
dial  pulse. By  default,  all lines  are set for DTMF.
DTMF /
DPCO / 
PB XUNADISA 
CO  T O CO
=1Q=2W=3E=4R
PR IV ACYLOOP
SUPVDI SACO
GR OUP
=5T=6Y=7U=8I
COSRING
ASSIGNCO  LI NE
IDCO
DI R EC TI ON
=9O=10 P=11 A=12 S
DI SP LA Y
RIN GDI D /TI E
SIGN AL911
TR U N KBR IB
EK TS
=13 D=14 F=15 G=16 H
PAGE APAG E B
=17 J=18 K=19 L=20 ;
PAGE CNEXT (FW D)NEX T ( BAC K)NEW  R ANGE
=21 Z=22 X=23 C=24 V
PULSE / DTMF 0-1
DTMF 
						

							Page A  Introduction 3-5
CO /  PBX Programming
Pro g ram mi ng  S te ps
1 . Pr es s t he  CO /P BX  fl exi bl e b utt on ( FLA SH 40,  Pag e A, Butto n #2).
2 . Ent er  a  0 or 1 whic h c orr es ponds  wi th the  fo ll owing ent r ie s:
[0] =  PBX 
[1] =  CO 
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
Each ind iv idua l outs ide line connected to the sy stem may be 
programmed as a  CO or PBX line.  Use the PBX mark when identifying 
Ce ntrex  line s.  By de fault,  all line s a re  as signed  as  CO line s.
Universal Night Answer (UNA)
Pro g ram mi ng  S te ps
1. Press the UNA flexible button (FL ASH  40, Page A , Bu tton  #3).
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
If  a li ne  is  mar ked U NA,  th is a cti vat e s ni ght s er vi ce an swe ri ng of i ncomi ng 
calls  on this line by stations not normally assigned access  to  the line(s). 
This  station  must have  a direct CO appearance  or an available loop key 
assigned to do this. Lines marked as  UNA also activate Night Ringing over 
Ext er nal  P ag e wh en i n t he  ni ght  mo de  i f E xte rn al  Ni ght  R ing ing  is  se t  to  
Yes. By  default,  UNA is enabled.
PBX / CO 0-1
CO
UNA 0-1
EN AB LE D 
						

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DIS A CO- to- CO
Pro g ram mi ng  S te ps
1. Press the DISA CO-TO-CO  flexible button ( FLASH 40, Pag e  A, 
Bu tton #4).
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The DISA  CO-to-CO (or Conference)  mark on  the CO line governs  a DISA 
caller’s  ab ility  to  acces s other ou tside  line s.  CO line s m ust hav e  DIS A CO-
to- CO  e nabl ed to al low a D IS A cal le r to est ab li sh a n out goi ng C O- to- CO  
connection. This allows for specific CO line access restriction on DISA 
calls. A station with  Conference enabled  can initiate  a conference on CO 
li nes  r ega rdl e ss  of t he  CO  l ine  confe re nce  mar ki ng. By  de faul t,  DI SA  C O-
to-CO is enabled for all CO lines.
The CO line con ference flag  affects a  DISA caller’s  abi li t y t o acce ss 
outg oing  CO lines a s s hown in the follow ing  ta ble:
DISA  CO-TO-CO 0-1
EN AB LE D
Ta ble  3-1 :  CO Li ne Co nferenc e Fl ag
Incoming DISA CO
D I SA  C al l er  At t em p ts  to  A cc ess
CO-t o-CO Enabled CO-to-CO Disabl ed
CO-to -CO En a bl ed C al l Al low ed C a ll D en ied
CO-to-CO Disabled Call Denied Call Denied 
						

							Page A  Introduction 3-7
Pr iva cy
Pro g ram mi ng  S te ps
1 . Pr es s t he  P R IVAC Y  fl exi bl e b utt on ( FLA SH 40,  Pag e A, Butto n #5). 
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Disabling Privacy F unction
The  sy st em  c an b e p rogr amm ed  to  el imi nat e  CO  Li ne  P ri vac y , whi c h 
allows  anothe r  station  to  join e xis ting o uts ide  line  conv ersations a s 
fol lows :
†Stations  mus t  have  a d irect CO line  a ppe ara nce  to join CO line  
conver sat i ons i n p rogr es s.
†A  st at ion  must  a lso  have  Pri vacy  di sab le d be for e  the  sy st em  all ows 
tha t st at ion to ent er  an exi st in g c onver sa ti on.
†A pr ogra mmed  war ni ng t one is  pr es ent ed to bot h pa rt i es pr ior  t o 
actual cut-through (Flash  06,  Button 1).
†Up to s eve n othe r s ta tions  may  join a n ex isting conve rs ation.
†The station joining the call  receives a  solid  red LED indication.
B y de fau lt , P r iva c y i s e nab le d for  a ll  CO  Li nes .
PRIVACY 0-1
EN AB LE D
D is abli ng th e pri vac y fea ture  ma y be  limit ed by  fede ral , s ta te or 
l ocal la w, so  ch ec k the  rel ev ant law s in  y our are a be fore di sa blin g 
privacy. 
						

							3- 8 Page  A I ntr o ducti o n
Loop Supervision Programming
Pro g ram mi ng  S te ps
1 . Pr es s t he  LOO P  SUP V  fl exi ble  b utt on ( FLASH 40, Pag e  A, Button  #6).
2. Enter a valid number (1-9) on  the dial pad which corresponds to 
100-900 ms. (0 = disabled).
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Loop  Supe rv is ion  is  use d p ri mar il y w it h DI S A,  Voi ce  M ai l /A ut o A tt e ndant  
and wit h un supe rv ise d con fer enc e  a ppl ic at i ons. It  l et s the  s yst em det e c t 
when loop current  is broken and an  outside line is  no longer being used. 
To  determine  timer value  for  loop supervision, consult your local central 
office  for  typ e  and d ura tion of  loo p sup ervision signa l.  By default, Loop  
Supe r vis ion  is  se t  for  4 00  ms  for  a ll  CO  Li ne s.
Ta ble  3-2 :  CO Li ne Pri vac y Fl ag
Sta tion Attempting  to
Ac ce ss CO  LineCO  Line  in Use  by Another Station
Pr ivacy Enabled Pr ivacy Disabled
Pr ivacy Enabled Pr ivat e
(no cut -thr ough)Pr iv at e
(no cut -thr ough)
Pr iv a cy  D isa bl ed Pr iv at e
(no cut -thr ough)Pr ivacy Release
( c ut-t hr ou gh  a llo wed )
LOOP  SUPERVISION 0-9
4 
						

							Page A  Introduction 3-9
DISA Programming
Pro g ram mi ng  S te ps
1. Press the DISA flexible button (FLASH 40, Page  A, Bu tton  #7).
2 . Ent er  a  val id  numbe r  (0 -5 ) on  the  di al  pa d t o i ndi ca te  t ype  of  DI SA 
desired.
[0] =  No D IS A
[1] =  24-H our  DISA
[2] =  Ni ght  DISA
[3] =  24-H our  DISA with  forwarding
[4] =  Night  DISA with  forwarding
[5] =  Telecen te r  24-Hour D IS A  with f orward ing
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Each CO can be assigned as a DISA line using 1 of the 5 DISA types 
ava il abl e.
†DI SA can  be  pr ogra mme d usi ng  Range  pr ogr ammi ng.
†DISA callers are subject to  the Class  of Service  placed  on the  line 
acces sed for out dialin g.
†The  sy ste m a dmi nis tr at o r  c an c o nt ro l  t he  c al l  du ra ti o n a fte r 
es ta blishing  a Trunk-to-Trunk ca ll.
†Af te r  expi ra ti on of  t he  Confe re nc e T im er,  a t one  is  pr es ent ed  to  bot h 
DISA parties, then one minute later the system automatically releases 
both trunks.
†The  Conf erence  Time r  does  not af fect or control a  DISA-to-S ta tion 
c al l.  By de faul t , t her e  ar e n o out si de  li nes  as si gned  as  DI SA  l ine s.
DISA    T YPE 0-5
NONE 
						

							3-10 Page  A I ntro ductio n
CO  Li ne  Gr ou p  Pr ogram m in g
Pro g ram mi ng  S te ps
1 . Pr es s t h e  CO  L I N E  G R OU P  f le x i b le  b u tt o n  ( FLASH 40, P ag e A, 
Bu tton #8).
2. Enter a valid number on the dial pad (0-23)  which corresponds to 
Groups 0-23.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Twenty four line groups are  available  for CO line assignment. Groups 
shoul d b e a ssi gne d a ccor di ng t o t ype  (l ocal , F X,  WA TS , e tc.) . A ll  
unassigned  CO lines should be programmed into a  different  group so 
they a re not a ccess ed  by L ine Queuing,  Pooled Group  acces s (Pool 
Butt ons ), S pee d D ia l, or LCR fea tur es .
Line Group  0 is for programming a line(s) as  private. CO Lines assigned to 
Line G roup  0  can on ly  be  acces sed by  stations  with  a d irect CO 
app ear ance  (bu tt on) on  th ei r  phone . A ll  unu sed  CO s  shoul d be  p lace d i n 
Line Group  0. By default,  all lines  are placed  in  Line Group  1.
LINE  GROUP 0-2 3
1
Whe n ty ing mu ltip le s ys te ms  to get her , us e the  Ne twork ing  T ab le 
(FLASH 16). 
						

							Page A  Introduction 3-11
Clas s o f S ervice  (CO S)
Pro g ram mi ng  S te ps
1 . Pr es s t he  LI NE  COS  fl ex ibl e  but ton (FLASH 40, Page A, Bu tton #9).
2. Enter a valid number on the dial pad (1-5) which corresponds to five 
p ossi bl e  clas s-o f-se r vi ce t o whi ch a  l ine  may  be  as si gned :
COS1 = No restric tions
COS 2  =  Ta bl e A  g ov er ns,  St at ion  COS  2  and  4  ar e m onit ore d
COS 3  =  Ta bl e B  gover ns,  St at ion  COS  3  an d 4  ar e  moni tor ed
COS 4  = Re stri cts [0],  [1],  [* ], [# ] di al ed a s fi rst-di git a nd pl aces  a 7-d igi t 
dialing  limitatio n. Allowed are: 1-800, 1-888, 1-866, 1-877, 1-911,  and 
1-611. Denied are:  411, 976,  and  555.
COS5  =  Overrides Station COS  2, 3, 4, 5 and allows unrestricted 
di ali ng.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Thr ough ass ignm ent s of  a CO  Cl ass  of Se rv ice , t he ass ign ed CO li ne  
inte racts  with a  station Clas s of  Se rv ice , provide s a  canne d res triction, o r 
provid es  unre stricted  dia ling cap abilitie s. (W hen  a CO line  is ma rke d PBX,  
COS restrictions  apply to the station only if one of five  PBX codes are 
di ale d f ir st .)
CLA SS  OF  SER VICE 1- 5
1 
						

							3-12 Page  A I ntro ductio n
CO Line Ringing Assignments
Pro g ram mi ng  S te ps
1 . Pr es s t he  RI NG ASS IGN MENT  fl exi bl e  butt on (F LA SH 40 ,  Pa ge  A,  
Bu tton  #10).  Th e d isp lay  shows  t he  foll owi ng i nfor mat ion :
2. Enter a  valid  De stina tion (D DD)  and  Rin g type  (R) f ollowed  by the  
H OLD  but ton . A confi r mat ion  tone  i s  hear d a nd t he  di spl ay  updat es .
Tab l e 3- 3:  C la ss o f  Ser v ic e (C OS)
S
T
A
T
I
O
N
C
O
SCO LI NE CLA SS O F SE RVI CE
12345
1 Un restr ic ted U nrest ric ted U nr estric ted Can ned  
Restr ic ted*Un res tr ic ted
2 Ta b le A Ta b le A U nr estric ted Ca n ned  
Restr ic ted*Un res tr ic ted
3 Ta b le B U nrest ric ted Tab l e B Ca n ned  
Restr ic ted*Un res tr ic ted
4 Table A and  B Table A Table B Canned 
Restr ic ted*Un res tr ic ted
5 Canned 
Rest ric ted *Canned 
Restricted*Canned 
Restricted*Ca n ne d  
Restr ic ted*Un res tr ic ted
6Intercom 
Onl yIntercom 
OnlyIntercom 
OnlyInt erco m 
On l yIn terc om 
Onl y
* Ca n ne d R est r ic tio n :  N o  [ 0] ,  [ 1] ,  [# ],  [* ] a s fir s t d ial ed d igi t,  an d  7- d igit  d ialin g  limit at io n ;  p lu s 1- 80 0,  1- 88 8,
1- 86 6,  1- 87 7,  1 - 91 1,  1 - 611  ar e al lowe d,  an d  4 11 ,  9 76 , a n d 55 5 n um ber s  a r e d en ied .
RING  ASSIGNM ENTS
ENTE R  DDDR 
						

							Page A  Introduction 3-13
Adding Multiple Stations
Ent er : DDD R HO LD D DDR HOLD  DD DR HO LD ...e tc.
(Example:  1073  HOLD, 1083 HOLD, 1093 HOLD)
Deleting a Single Station
Ent er : DDD 0 HOLD
(Example: 1080 HOLD)
Deleting Multiple  Stations
Ent er : DDD 0 HOLD  DD D0  HO LD.. .e tc.
(Example: 1080 HOLD, 1090 HOLD)
Table 3-4: CO Line Ringing As signments
Valid 3- Digit Destina tions (DDD) V alid Ring Ty pes (R)
[020-999] =  System  Speed Bi ns 1 020–1999,
for Off- Net Ringing
a
a. Ex pan ded  Spe ed  Dia l Bins re quir e Expa nde d Memor y.[0] = No R ing;  unassi gned;  or  to delet e a 
st at ion
[100-171] = Tr ia d  1/ 2
 Ext ensi on Numbers
[100-351] = Tr ia d 3
 Extension Num ber s[1] = Day Ring [D]
[440-447] =  Voic e Mail  Gro ups 1–8[2] = Night Ring[N]
[450-457] =  Hu nt G ro ups 1–8[3] = Day/Night Ring[DN]
[499] = Direc t R in gi ng  to  Modem [4] = Speci al Onl y [S]
[550-565] =  ACD G rou ps 1–16 [5] = Day/Special [DS]
[550-557] = UCD Gro ups 1–8 [6] = Night/Special [NS]
[7] = All Modes [Day/Night/Special [A]