Vodavi Triad 1/2/3 System Programming Manual

							4-38 Page  B I ntro ductio n
3. Press HOLD to update the table. A confirmation tone is heard  and the 
display updates.
Des crip ti on
The  Voi ce  Mai l I D T ra nsl at ion fe at ur e e nabl es  prog ram ming  of t he st at i on 
numbe r se nt to the  Voice Mail v ia In -Band inte gra tion. By  de fault,  the 
station  numbe r  is  se nt  to  th e Voice  Mail s ystem . In s tation programming, 
there is  a field  to  insert  a 4-digit  entry (0000-9999) which can be sent to 
the  Voi c e  M ai l s yst em  in  pl ac e  of t he  st at ion  numbe r . By  defa ult ,  St at ion 
Numbe rs a re  as si gned  as  VMID  Di gi ts . (In F LASH  67, Button 4 toggl es 
be twe en 3 and 4 digi t s.)
Display Flexible Buttons
Pro g ram mi ng  S te ps
Pr es s t he  DI SP LAY  BUT T ONS  fl exi bl e  but ton (F L ASH 5 0,  Pa ge  B , 
Bu tton  #14) to  display programming  assignments. The following 
message displays:
XXX = S tation  Number
BB  = Bu t t on  N umb e r
YYY =  Button F unction  (Refer to 
Ta b le 4- 4 )
Des crip ti on
Each time the DISPLAY BUTTONS flexible button is subsequently pressed, 
the  ne xt four buttons  dis play s ta rting  with  the  lowes t  button  numbe r.
†When a  button  is assigned  as  Flex Button [0], the user can program 
any f eatures  or function s on the b uttons to which they ha ve acces s.
†Whe n t he  but tons  ar e  prog ram med  wit h us er  pr ogr amme d 
functions, the display shows  the function assigned to the  button.
BUT TONS   XXX - YYY    01D100
02D101   03D103    04D104 
						

							Page B Introduction 4-39
Tabl e 4 -4:  Fl ex But ton Di spl ay Des ignat i ons
Flex
Butt onDesignationFlex
But tonDe sign at ion
A[ AA A] AC D  G r o u p w it h  Pi lo t  N u m ber MMP Mee t  Me  P ag e
ACC Account Code  Enter MUL Flex ible Button
ACP Al l Call Page MUS Background Mus ic
ALI Age nt Login NTS Night S er vice
ALO Age nt Logout OFD ACD Ov erf low  S tation Ava il/Unava il
AMD Agent Member D isplay OHP Off-Hook Preference
ANS Answering Ma ch. E mula tion Mode OHV Off-Hook Voi ce  Ove r
AOR Atte ndant Ov erride  (attn) P[ CCC] Call Park w ith Pa rk Location
AV L AC D  o r  U CD  Av ail/U n ava il PK U Pic k u p
CBK Cal l Ba ck PL [GG] Pool with CO Line Group Numb er
CID Cal ler ID Name / Number Toggle PPK Personal  Park
CIQ ACD or UCD Calls in Queue S[YY ] Speed Dial Button with Bin Number
CO[L LL] CO Line  Button ( CO Line  [L LL] ) SCP Station Ca ll Pa rk
CQD AC D C alls  in Queue  Displ ay SLI Supe rvis or Login
D[XXX ] St a t io n DSS / B LF SLO Su pe r vis o r  Lo go u t
DND Do Not Disturb SNR Sav e Number Redia l
DRG Dis tinctive  Ringing STS Supe rvis or Status  Displ ay
DUA Dis play Unans we red Ca lls U[ UUU] UC D Group w ith Pi lot Num ber
EAC External All Call UNA Universal Night Answer
EOR Exe cutive  Ove rride V[VVV ] VM Group with Pilot Numbe r
EP[N] Ex ternal  Page  with Zone
FF W Incom ing Tra nsfer CO L ine-------------------------- LEGENDS -----------------------
H[HHH] Hunt Group with Pilot Number[ AAA] ACD G roup P ilot Num ber
HLP Agent Help[CCC] Call Park Location
HST Hea dse t Mode[GG] Pool  or CO  Line  Group Number
IAC Inte rna l All  C all Page[H HH ] Hu n t  G r ou p  N u mb e r
IP[N] Inte rna l Pa ge with Zone[LLL] CO Line Number
LCR LCR Acce ss[N] Page Zone Num ber
LP Loop[U UU ] UCD Group Pilot Number
IAC Inte rna l All  C all Page[VVV] Voice Mail Group Num ber
LNR Last Number Redial[XXX] Station Number
LQU Line  Queue[YY] Speed Dial Bin
M[ Z Z] P er s on a liz ed M es sag e w / Msg  N br[ ZZ] Personal ized Message Number 
						

							4-40 Page C I ntro ductio n
Cordle ss  KTU (C KTU) Feature Button
Pro g ram mi ng  S te ps
Press  the CORDLESS KEY flexible button (Fla s h  50,  Pa g e  B,  B utto n #17) 
to  ass ign  t he F EA T  Butt ons.  T he f oll owi ng me ssa ge  di spl ays :
XX = Ass igned FEAT Button
00  =  N o ne
01 -2 4 = Bu t t o n 1- 2 4 (0 1- 30  f or  La r ge Sc r een  D is pla y  te leph o n e)
Des crip ti on
If  a CKT U i s as socia te d wi th  the  st at ion , th e FE A T But ton  on th e CKT U ma y 
be ass ig ned  to  function  as  any o ne ( 1)  of the  24 F lexib le Button s on  the 
te le phone . Thi s p rogr amm ing ar ea def ine s whic h Fl exi bl e B ut t on on the  
te le pho ne  i s  appl ie d t o  t he  CK T U F EA T  B u tt o n.  No t  al l  fea tu r es  ar e 
ava il abl e to be ass ig ned to the  C KTU F EAT but ton.  By d efa ult , no but t on 
(0 0) is  ass ig ned to  the  F EA T.
Page C  Introduction
Pro g ram mi ng  S te ps
If the system is in the  programming mode,  continue using the program 
codes. If  starting to program  here, enter  the programming mode.
1. Press FLASH and di al [50]. F le xib le  but ton  #2 4  (Ne w R a nge)  is  l it  an d 
the  f oll owing  me ssa ge  dis pla ys:
2 . Ent er  t he  ra nge  of s tat i on numb er s t o b e  progr amm ed.  To  pr ogra m 
only  one  station,  enter the number twice (100100).
CORDL ESS   KEY  BT N 0 0-3 0
XX
STAT ION  AT TRIBUT ES
SEL ECT  A  STATION   RA N GE
If the  H OL D butto n is pr essed with out en ter ing  a statio n r ange , AL L 
statio ns are  se lec ted . 
						

							Pa ge C  I ntr o ducti o n 4 - 41
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
d is play  upd ate s.  Fle xi ble  bu tt on # 19  (P age  A ) i s  li t.
4 . Pr es s b utt on # 2 1.  The  di spl ay  updat e s t o r efl ec t cur r ent  
p rogr ammi ng for Pa ge C.
XXX-XXX = Station  Range  (Triad 1/2=100-171, T riad 3 =100-351)
Des crip ti on
Range programming enables the programmer  to  change a  specific 
parameter or a few  parameters for a range of stations, leaving  intact the 
remaining data fields  not  requiring changes. Those data fields  continue 
to  operate with  the previously programmed data.
When programming the Page C  features,  the flexible  buttons are 
mapp ed as fol lows :
XXX-XXX   PAGE C
EN TE R B U TT ON N U MB ER
INTERNAL NO
ANSWER FWDINTER NAL
BUSY FWDEXTERN AL NO
ANSWER FWDEXTERNAL
BUSY  F W D
=1Q=2W=3E=4R
NO  ANSW ER
TIM ERSYSTEM  SP EED
BIN
=5T=6Y=7U=8I
=9O=10 P=11 A=12 S
=13 D=14 F=15 G=16 H
PAGE APAGE B
=17 J=18 K=19 L=20 ;
PAGE CNEX T ( FWD )NEX T (BAC K)NEW  RANGE
=21 Z=22 X=23 C=24 V 
						

							4-42 Page C I ntro ductio n
Preset Call Forward
Pro g ram mi ng  S te ps
To program internal and  external calls with separate Busy and No Answer 
destinations,  perform the following  steps.
Internal No Answer Destination
1. Press FLASH 50, Page C,  Bu tton  #1. The  following message displays:
2. Enter a valid number and press HOLD.
3 . To de le te  t he ent r y, pr ess  t he [#] key  and th en p re ss HO LD.
Int erna l Bu sy  De st i na t io n
1. Press FLASH 50, Page C,  Bu tton  #2. The  following message displays:
2. Enter a valid number and press HOLD.
3 . To de le te  t he ent r y, pr ess  t he [#] key  and th en p re ss HO LD.
Ex t er nal  No  Answ er  De st ina t ion
1. Press FLASH 50, Page C,  Bu tton  #3. The  following message displays:
2. Enter a valid number and press HOLD.
3 . To de le te  t he ent r y, pr ess  t he [#] key  and th en p re ss HO LD.
Val id de st inat ion e ntri es  are :
1020-1999 = Sp eed bin s
100- 351 = Statio n numb ers
440- 447 = Voi ce ma il gro ups
450- 457 = Hun t grou ps
550- 565 = ACD g roup s
INTERNAL  NO  ANSWER  F WD
## ##
INTERNAL  BUSY  F WD
## ##
EXT ER N AL N O AN SW ER  F WD
## ## 
						

							Pa ge C  I ntr o ducti o n 4 - 43
Ex t er n al  Bu s y D est i n at i on
1. Press FLASH 50, Page C,  Bu tton  #4. The  following message displays:
2. Enter a valid number and press HOLD.
3 . To de le te  t he ent r y, pr ess  t he [#] key  and th en p re ss HO LD.
No Ans we r  Ti mer
1. Press FLASH 50, Page C,  Bu tton  #5. The  following message displays:
2. Enter a  val id  numbe r (00- 99) a nd p re ss  HOL D (00=di sa ble ).
Des crip ti on
The  P r ese t  Ca ll  For war d  fea tur e  pro vid es  se par at e  Bu sy a nd N o A nswe r 
des ti nat i ons f or  int er nal  a nd e xte r nal  cal ls  wi th  a No  A nswe r T im er  
ass ocia te d t o e ach s ta ti on.  Ext er nal  cal ls  r ing ing  tha t  par ti cul ar  st at ion,  
tr ans fer r ed  c all s,  and  in te rna l  ca ll s  foll ow t hi s P r es et  F orwa rd  fea tur e.  B y 
def au l t,  th e T im er  i s s et  at  1 0  se c o nds.
Conditions
Station  For war din g ove rr i des  the  Pr e set F orwa rd  se tti ngs.
Spe ed D ial  Ac cess
Pro g ram mi ng  S te ps
1 . Pr es s t he  SPE ED  DI AL  AC CES S b utt on (FLASH 50, PAGE C , 
Bu tton #6). The following message displays:
2. Enter a range  of speed bins to be allowed (100-999).
3 . Pr es s H OLD  t o sav e t he  e ntr y.
EXTERNAL  BUSY  FWD
## ##
NO  ANSWE R  TIM ER 00-99
10
SY S SP EE D B IN 1 00- 99 9
## #- ### 
						

							4-44 Page C I ntro ductio n
Des crip ti on
The  S yst em  Spe ed  Di al  A ccess  fe at ure  ha s 9 0 0  ent ri es  av ai lab le  (wi th  
exp ande d me mory).  A  station  ca n be  a llowed  or  de nie d a cce ss  to bins 
10 0 -9 99 . St at ions  may  be  gr ant ed the  a bil i ty to dia l al l S pe ed Di al 
Numbers within  the range.
Flexi ble Number ing Ass ignment
Pro g ram mi ng  S te ps
Pre ss FLASH an d di al  [5 2]. The following message displays:
Sele cti ng  a Fi xed  or Fle xi bl e C ode
1. Press Button 24  (Fixed)  or Bu tton 21  (Flex).
2. Enter the  desired code to  change.
3 . Pr es s HO LD. T he Fi xed a nd Fl ex N umbe r as  wel l a s a d es cr i pt ion of t he  
code d isp lay s on  the LCD.
Ch an g i n g  a F lex i ble  Cod e
1. Select the desired  code.
2 . Pr es s But t on 1 . T he  re d LE D i l lumi nat es .
3 . De le te  t he  Fle x N umber  b y pr es si ng but t on 2  an d t hen  pre ss ing  
HOLD.  The Flex  number  field will be blank.
4. Enter the new code (3-4 digits).
5. Press HOLD.
FIX: 10 0 F LEX: 10 0
NAME: STATION 100
You can  sc roll th roug h Fi xe d Cod es  by us in g the  PR EV IO US  b utton  (23) 
or the  NEXT b utton  (22).
Sta tion/ Pilo t numbe rs  can  o nly  c onta in 0-9.
Fe ature  code s can co ntai n 0-9, *, #. 
						

							Pa ge C  I ntr o ducti o n 4 - 45
Erasing a Flexible Code
1. Select the desired  code.
2. Press Button 1 (must  be lit).
3. Press Button 2.
4. Press HOLD.
Des crip ti on 
The Flexible Numbering  feature allows the  system numbering plan  to  be 
modi fie d from  it s def aul t val ue to accommoda te  sp eci fic cust omer  
requirements. Station, Pilot,  and  Feature Access Code numbers  may  be 
changed with this feature. The  length of  these numbers  may also be 
modified to meet specific customer applications.
The buttons on the key telephone are defined as shown when entering 
the Flexible Numbering Assignment feature programming area:
Conditions
†Feature  access  codes ca nnot  conflict with  station  numbering.
†CO line numbe rs  are fixed and ca nnot be  chang ed othe r tha n the 
c urr ent  F LA SH  42  r e- ass ignm ent .
†If  no V M  ID  di git s  ar e p rogr amm ed  in  the  s tat i on fi el d, t he  fl exi bl e 
numbe r  ass ign ed  to  the  station will be  s ent to the  VM unit.
†Fla sh 0 6 , B u t to n  #1 5 i s  the  pr o gra mmi ng ar ea  to   au to m at ic al ly  ass ign  
the VMID  digits to be the same  as  the flexible  station  numbering.
CHANGE
FLEXIBLE CO DEER ASE
FLEXIB LE COD E
=1Q=2W=3E=4R
=5T=6Y=7U=8I
=9O=10 P=11 A=12 S
=13 D=14 F=15 G=16 H
=17 J=18 K=19 L=20 ;
NEW  FL EX IB L E
CODE ENTRYN E XT  F I XE D
CODE ENTRYPREVIOUS FIXED
CODE ENTRYNEW  FIX ED
CO DE  E NT RY
=21 Z=22 X=23 C=24 V 
						

							4-46 Page C I ntro ductio n
†The  SM D R  wi ll  out put  4  di git  nu mber s  in  the  s ta ti on fi el d.  If  le ss  t han 
4  dig it s  is  se le c te d i n t he  numb er ing  pl an,  le adi ng s pac e s wi ll  b e 
adde d i n p la ce  of  th e n umber s.  The  3-4 di gi t  SMDR p rogr amm ing 
area  will  be removed from p rogramm ing.
†The Discovery ACD  event trace source  and  destination fields  will  be 
4 digits.  Station  numbers less than  4 digits will be  prefixed  with 
le adi ng z e ros.
†The programming will p rint out as  part of  the C O-S TA  port 
pr ogra mmin g ar ea . T he  fle xib le  numb er ing  c an  be  ini t ial i ze d i n t he 
CO- STA ini t ia li za ti on a re a.
†If  progra mming with a  telephone --  All p rogramming  will  be  done 
using Fixed Codes,  regardless of the flexible  codes.
EXAMPLE: If a station  has been  renumbered from 4500-4851,  in 
pr ogra mmin g t hey  ar e s ti l l r ef er re d t o a s 1 0 0- 35 1.
†The leading  digit feature is removed  in  FP3. The leading digit  feature 
is  r epl ace d by  net wor ki ng fe at ure  (F LASH 1 6 ). 
						

							Pa ge C  I ntr o ducti o n 4 - 47
Tabl e 4 -5 : De faul t  Num beri ng Pl an
Fu nc tio n Co d e Fun c tion Co d e Fu n cti on Co d e
911  At nd  Aler t  C lear 608 Call Par k -   St at io n 439 Name  In  Dis play 6 90
Acco unt  Co de 627 Call Park P /U  -  Statio n #6 Nigh t  Service 6 04
AC D Call Fac to r 580 Cam p On 620 Of f-H ook Pr eferen ce Pr og 6 91
ACD Call Qualifier 570 Cancel LCR Que ue 626 OHV O 6 28
AC D  Gro up  1 -16 550- 565 Clear  Fwd,   DND,  M sg 662 On e Touc h  R ecor d 6 49
AC D CIQ  D isplay B tn 579 Clear V M Alar m 656 Page - All C all 7 00
AC D CIQ  St atu s Disp 567 CO Line Dir ect  Acc ess 88 Page - Ext Zo ne All,  1, 2 7 60-762
AC D Help 574 CO Line Gr oup  0-23 800- 823 Page - Int  Z on e 1- 8,  All 7 01-709
AC D Mem ber  Disp lay 573 CO Line Qu eue 621 Page - Meet  Me (Ans ) 7 70
ACD Overflow Avail/Unav 578 Con ferenc e 624 Pause/Resu me Rec 6 55
AC D PRI Lo gin 572 Cus to m Ms g 694 Perso nalized  M sg s 6 33
A C D PRI  Lo go ut 571 Di a l B y Na m e 66Pickup  Park Gro up  1 -8 #4 30-#437
AC D Sec Login 582 Direc t or y D ial 680 Pool All 8 24
AC D Sec Logo ut 581 Dir List  Pg m  C od e 693 Release 6 41
A C D Sup v Di sp 577 Di st in c ti v e Ri ng 695 Rep eat  Red ia l 6 43
A C D Sup v L og in 576 Do No t Di st ur b 631 Sav e Num b er Red i a l [ SPEED]+ [6]
AC D Sup v Log out 575 DTMF Rec eiver  Test 657 Set C lo ck 6 92
ACD/UCD Avail/Un av 566 Exec utive O verride 625 SLT D irec ted  Call P /U #1
An s M ach ine Ring 6540 Flash 660 SLT M essage Wait  Ret ur n 6 63
An s M ach ine  Spkr 6541 Gro up  C all  Pic kup #0 SLT C on feren ce  Par k 6 64
At nd  C lear  T-1  Alarm 606 Headset   Mo de 634 SLT Sp eed  Dial 6 68
At nd  D isable  CO  Line 602 HPT 667 SLT Sp eed  Pr og 6 61
At nd  O ff -Net  Fo r war d 603 Hun t Gr oup  1-8 450- 457 Stat ion 100- 351 1 00-351
At nd  O verr ide 601 IC LID Ans C all 659 Stat ion Relo cat e 6 36
At nd  Un ans C O Call Xfer 639 IC LID Nam e/N um ber 653 Sto p Tr ace 6 58
At nd  Un available 607 IC LID Unan s Call 635 Telecen ter  Adm 6 52
At ten dant 0 In ter c om  B ut to n 645 Telecen ter   Ext 6 50
B ac kgr ou nd  M usic 632 Keyset M ode 648 Ton e Ring 6 #
C a l l Ba c k 622 La st  Num b er Red i al [SP EED]+ [#] UNA/ UDA #5
C all C overag e 647 LC R 800 VM  Gr ou p 1- 8 4 40-447
Call Coverage Ring 646 Loop Key (Reqs Btn) 89 VM Msg Cancel 4 21
C all For ward 640 Mailbox Bu tt on 644 VM  M sg Set 4 20
Call  Forward Override 5# Modem 499 VM Msg  Set W/Count 4 22
C all For ward  -  Rem ot e 642 MPB  Ver sion 605 Volum e 6 38
C all Par k -  Gr ou p 1- 8 430- 437 Msg  Wait 623
C all Par k -  Per son al 438 Mut e 629