Vodavi Triad 1/2/3 System Programming Manual

							1-20 I ntro ductio n
Exception Code Table10-103 No ne
Rou te L ist  Ta b le
10-104 No ne
Inser t/ Del ete Table
10-135 No ne
Da il y St ar t Ti me Tab le
10-156 No ne
Weekl y Schedule Table
10-177 No ne
LC R R ou tin g fo r To ll  In form a tio n
10-198 Ta b l e  0
IN ITI AL IZ E DATABASE PARAMETER S
11-1FLASH 80
Initialize System Parameters11-41Default
Initialize CO Line  Attributes
11-92Default
Ini tia l ize Sta t ion  Att rib ut es
11-113Default
Initialize CO Port Parameters
11-134Default
Initialize Exception  Tables
11-155Default
Ini tial ize System Speed Numbers
11-166Default
Initialize LCR Tables
11-177Default
Initialize ICLID-DID Tables
11-188Default
Ini tia l ize D ir  Di al in g Ta bl e Pa ra meters
11-199Default
Initialize Hunt Group Parameters
11-2010 Defau lt
Initialize ACD*/UCD Group Parameters
11-2111 Defau lt
Ini tia l ize Vo ic e Ma il*  Gro up  Pa ra met ers
11-2312 Defau lt
Initialize DID-TIE Parameters
11-2413 Defau lt
Ini tial ize Ver ified Ac cou nt  Code Table
11-2514 Defau lt
Initialize ISDN Parameters
11-2615 Defau lt
System  Reset
11-2820 ---
PR INTING SYSTEM DATABASE PA RAMETERS
12-1FLASH 85
Prin tin g  System  Parameter s12-41Default
Prin tin g  CO Lin e Att ribut es
12-72Default
Prin tin g  Sta tio n At tri bu tes
12-93Default Tabl e 1 -1:  Feat ure Def aul t Val ues
Fea turesPage 
#Progra m 
CodeFlex
ButtonDefault Value
* Feature s  available  with  Opti onal S oftware 
						

							Introduction 1-21
Prin tin g  CO Po rt  Parameters12-114Default
Prin tin g  Exc ept ion  Ta b les
12-125Default
Printing System  Spee d Num ber s
12-146Default
Prin tin g  LC R Tab les
12-157Default
Prin tin g  Enti re Sy stem D atab ase
12-278Default
Prin tin g  IC L ID - DI D  Ta bl e s
12-289Default
Prin tin g  Di rec tor y  Di al  Tab le Paramet ers
12-4210 Defau lt
Prin tin g  Hu nt  Gro up  Paramet ers
12-4411 Defau lt
Prin tin g  ACD*/ UCD Gro up Paramet ers
12-4512 Defau lt
Prin tin g  Voi ce Ma il * G rou p  Par am eters
12-4613 Defau lt
Prin tin g  DI D- T I E  Pa ra me te r s
12-4814 Defau lt
Prin tin g  Veri fi ed  Acco un t C o des
12-4915 Defau lt
Prin tin g  ISD N Param eters
12-5016 Defau lt
LOAD DATAB ASE ROUTI NE
1-23FLASH 86
Up loa d  D at a ba s e1-231PC Only
Do wn loa d  D at ab a s e
1-232PC Only Tabl e 1 -1:  Feat ure Def aul t Val ues
Fea turesPage 
#Progra m 
CodeFlex
ButtonDefault Value
* Feature s  available  with  Opti onal S oftware 
						

							1-22 Prog ra m Mo de En try ( Key  Stat io n)
Program Mode Entry (Ke y Statio n)
P rogr amm ing  is  pe rf orme d a t  any 2 4 -but t on Di gi ta l  Dis pl ay T er mi nal . 
Programming  is  always done at  this type of station regardless of the class 
of s ervice or wh ich s ta tion ha s b ee n as signed  the  atte ndant(s) .
To  enter the program  mode:
1 . Pr es s t he O N/ OF F but ton  ( opt iona l). L ED l igh ts  a nd in te rc om di al  tone  
is  he ard.
2. On  the dial pad, press  [
6][6][3][2][2] [6] (de fault pas sword ). A 
conf irmation  ton e is  hea rd.
3 . The  O N/ OF F bu tt on LE D i s  li t.  Th e s yst em  is  r ead y t o pr ogra m.
Program Mode Entry (Data Terminal or PC)
A  PC t er mi nal  conne cte d t o t he  RS- 23 2 C po rt  on  the  MPB, or  r em ote ly 
through  the 2400 baud modem  (Tr iad 3) or op tional 2400 ba ud mod em 
on Tr iad 1/ 2,  is  us ed  for  dat aba se  pr ogr ammi ng.  When  usi ng a  da ta 
term ina l  (AS CII  or  PC cap able  of emula ting  an ASC II terminal) on- site or 
loc a ll y, t o p rog ram  t he s yst em :
1. Press  on the terminal.
2 . Ent er  t he  pas swor d [de faul t =3 22 6 VOD AVI] , an d pr es s < Ent er >  aga in.  
Proper entry  of the pa ssword res ults  in  the Adm> prompt. Proceed 
with programming referring  to Fi g ur e 1- 1: Da t a Termi nal  Pr og ra m 
Codes Cr oss Refer ence f o r te rmi nal  c ha rac t e rs th at re pr ese nt  t he key 
set bu ttons.  By entering  [?]  from the terminal, a Help screen displays.
Whe n e nte ri ng  the  sy st em  re mo t el y vi a  a P C,  ac c e ss  to   the  mo d em  is  
accomplis hed  by a ccess ing  Port 499 throu gh a d irect ringing a ssignment 
or through DISA or by being transferred to Port 499. 
						

							Ini t ia li z at i o n 1 - 23
Initialization
The system  has  been pre-programmed with certain features  called 
def aul t  dat a (r e fer  t o Table 1-1: Feature Def ault Values). T hes e  fea tur es  ar e 
loa ded  in to  memor y w hen  the  s yst em  is  i nit ia li z ed.
Use the  following procedures  to  return the system database  to  default 
val ues :
1 . Place  Swi t ch #8  on  th e MPB i n t he  O N pos it i on.
2. Turn  the power off  and  on to initialize the system database to the 
default.
3. Once database is initialized, place Switch  #8 in the  OFF position to 
protect the database.
Database  Pro gram min g  Wo rkshe ets
Befor e  atte mpti ng pr ogr ammi ng,  it i s  strongl y r e commend ed  tha t 
cust omer  d ata bas e w orks hee ts  be  pr e par ed  (Refe r  t o Appe ndix  C  in  the  
Product Description Manual). T hes e works hee ts  s hould be co me par t of 
the  p er mane nt re c o rd  o f cu s to mer  pr o gr ammi ng. R efe r to  th e f o ll o win g 
se c ti ons when pr epa ri ng t he  wor kshe et s.
Database  Uplo ad/D ownload  Ro utine
The Da ta bas e U ploa d/Download  Routine  (FLAS H 86)  provid es  a 
maintenance facility which permits the user to download the database to 
a PC , whe n a  sof twa re  chang e i s  made  or  whe n t he  sys te m ne ed s t o be  
ini t ial i ze d a nd r ep rogr amm ed.  The  Up loa d/ Downl oad R out i ne  fac i li ta te s 
the p rogramm ing  of a  datab ase on a n in-hous e  system which is 
downloaded to a PC and then uploaded to a system  in  the field.
Th e s ys tem  s ho uld be  ini tial ize d whe n ins tal le d or at an y time  the  
database has been corrupted. 
						

							1-24 D ata base Upl o ad/D o wn lo ad Ro utine
After the system maintenance is completed, the file saved in the PC can 
the n b e u ploa ded  t o t he s yst e m.
Upload/Download  through Remote Administration
First, connect one end of an  RS-232C serial cable from the RS-232C 
connector on the MPB to the desired  Comm  Port on  the PC.
Figure 1-3: KSU to PC Connection Configuration
The n lo ad a comm unica ti on soft war e  packag e (i .e ., Pr oco mm) i nto t he  PC  
and compl et e the  fol l owing st ep s t o r econf igur e the  s yst em.
All trace modes such as: SMDR (Flash 21), ICLID (Flash56), and 
Ma inte nan ce E v ent Trac es MUST be  turne d off be fo re a do wnlo ad is 
perfo rmed !
Defa ult te le phon e ty pe = 24 butto n mode l
Use a  stra ight -thro ugh DB-9 to DB- 9 (fem ale t o female) cabl e.
(D B- 9) Conn ec tio n PC S i de  ( D B- 9)
11
22
33
44
55
66
77
88
99 
						

							Da taba se Uploa d/Download Rout ine 1 -25
PRO COMM - - Down l oadi n g a Dat aba se Fi le
1 . M ake  ne ce ss ar y c ha nges  t o t he  are as  shown  in  th e f oll owing  t abl e, 
and save  i nfor mat ion to capt ure  ne w s yst em set t ing s:
2 . Pr es s < Ent e r>  and  t he f oll owin g scr ee n di sp lay s:
3. Type the password [default=3226VODAVI] and press . Proper 
entry of  the password results  in  the ADM> pr ompt .
Table 1-2: Database Download Settings
S yst em  Opti o ns S et ti ngs
Parameters: a + [P]
Bau d Rate 96 00 Bau d
N for Parity
8 Bit s
1 St op Bi t
Setup Options: a + [S]
Item A
Item D
Item E
Item F
Item I
Item J
Item K
Item LEcho Local ly
Character  Pacing
L i ne  Pa c ing
Pace Character
CR Translation (upload)
LF Translation (upload)
CR Translation (download)
LF Translation (download)OFF
0
0
0
NONE
NONE
NONE
NONE
Protocol Options
I tem C* A bo rt  xfer  if CD  lost NO
* For  Pro com m P lus V ersio n 2. 01 or  hi gh er
Eng. Ver. 0 .0 e- FF FF  DAT E:  MM /DD/YY  TIME :  HH:MM:S S
EN TE R PAS SW O RD : 
						

							1-26 D ata base Upl o ad/D o wn lo ad Ro utine
4 . To s el ec t  t he a ppr opri at e c ode s for  t he fol l owing s c re en c ap tur e,  r ef er  
to Fi gur e 1-1   for  t er mi nal  char act er s  tha t  re pre se nt  the  k ey  set  
b utt ons.  For  ass is ta nce,  typ e  a [? ] t o di spl ay  a H el p s cr ee n.
5 . Pr es s < PgDn>  t o di sp lay  th e D ownlo ad Pro tocol  scr ee n.
6. Type X to send the upload  file to the X-Modem for tracking and 
c or re c t ing er ror s dur ing th e up loa d pr oc edu re.
E ng. Ve r. 0.0e -F FFF   DATE:  MM/DD/YY  TI ME:  HH:MM:SS
E NT ER  PA SSW OR D:
adm >
   ADMIN PROGRAMMING
adm >,
   ENTER PRO GRAM  NO
adm >86
 (a nd  pr ess En ter )
   LOAD DATABASE  ROUTINE
   EN TER  B U TTON  N U MB ER
adm >w
 (a nd  pr ess En ter )
   DOWNLOAD DATABAS E
   PRES S HOLD
adm >
The HOLD butto n o n a keyset is t he same 
as t he  key on the keyboard. 
Press Ent er.
Dowload Protocols -  124811648 bytes  free
X) XMODEM                A) ASCII
Z) ZMODEM                R) RAW ASCII
Y) YMODEM (Batch)        T) TELINK
G) YMODEM-G (Batch)      M) MODEM7
O) 1K-XMODEM             W) WXMODEM
E) 1K-XMODEM-G           I) IMODEM
C) COMPUSERVE B+         1) [EXT 1]
K) KERMIT                2) [EXT 2]
S) SEALINK               3) [EXT 3]
Your Selection: (press ENTER for ZMODEM) 
						

							Da taba se Uploa d/Download Rout ine 1 -27
7. When the Receive XMODEM screen displays, enter path and file name 
for  database  file, then  press  to begin the  download  routine.
The download  is complete when a  confirmation tone  is heard  from 
the comm unications p acka ge  and the ADM>  prompt returns .
8. Type M and press .
9 . Pr es s < A lt > +  . 
10. To ex it Procomm  and  return  to the DOS  prom pt,  pres s .
The  down load  fi le  cont ai ns a  se r ie s of  A SCI I  st r ings  wi th  a che cksum  at  
the end of the  string.  The checksum is  verified when  the system  receives 
the string. An error in the  checksum results  in  rejection of the  string.  An 
er ror  m ess age  i s s ent  t o t he  PC whe n a  st r ing  is  r ece ive d w it h an  er r or.
If the file  uploaded from the PC  contains:
†Le s s in form ati on  in  a st r ing  t han r eq uir ed  by t he  sys te m d ata bas e, 
the  s yst em  mai nta ins  de fau l t  in fo  i n t he  are a  no t  c ov er ed  by s tr i ng.
†More  information in a string  than required by the  system database, 
the  s yst em  ign ore s t he  add it iona l  inf orma ti on.
The  D ownl oade d Da tabas e  c ann ot be ch ang ed in  t he PC . Th e Up load/
D ownlo ad Rou tine  is  only  a meth od to s av e an  e xi sti ng da tabas e . 
D ataba se  chan ge s are  made  using  th e re mote  admin  capa bili tie s.
Bau d rate s o n I/O  port s ar e NO T d ownl oade d or up load ed.
Th e Da tabas e  m us t be in itia lize d pri or to an  u ploa d. T he s ys te m 
sh ould  t hen  be re set afte r the  uplo ad.
    Receive XMODEM
Please enter filename: 
						

							1-28 D ata base Upl o ad/D o wn lo ad Ro utine
PROCOMM -- Uploading an ASCII Database File
1 . Ent er  t he  inf orma ti on on  th e f oll owing  sc r ee n c ap tur e.
2. Pres s  a nd the  Upload Protocols s creen  dis plays:
3. Type X to send the upload  file to the X-Modem for tracking and 
c or re c t ing er ror s dur ing th e up loa d pr oc edu re.
Eng. Ver. 0 .0 e- FFF F  DAT E:  MM/DD/YY  TIME:  HH:MM:SS
EN TE R PAS SWO RD :  
adm>
   A DM IN PROGRA MMING
adm> ,
   ENTER PROGRAM NO
adm>86
 (and press Enter)
   LOAD DATABASE ROUTINE
   ENTER BUTTON NUMBER
adm>q
 (a nd  pr ess En ter )
   UPLOAD DATE BASE
   PRESS  HOLD
adm>
The HOLD butto n on a keyset is the same 
as t he  key on the keyboard. 
Press Ent er.
Upload Protocols - 124811648 bytes free
X) XMODEM                A) ASCII
Z) ZMODEM                R) RAW ASCII
Y) YMODEM (Batch)        T) TELINK
G) YMODEM-G (Batch)      M) MODEM7
O) 1K-XMODEM             W) WXMODEM
E) 1K-XMODEM-G           I) IMODEM
C) COMPUSERVE B+         1) [EXT 1]
K) KERMIT                2) [EXT 2]
S) SEALINK               3) [EXT 3]
Your Selection: (press ENTER for XMODEM) 
						

							Da taba se Uploa d/Download Rout ine 1 -29
4. When the  Send XMODEM  screen displays, enter  a path  and  file name 
f or  the  da tab ase  fi l e a nd p re ss    t o upl oad  de sir e d fi le  t o t he 
system.
The upload is complete when a confirmation tone is heard and the 
AD M > pro m p t re tu r n s.
5. Type M and press . The following screen displays:
6 . Pr es s < A lt > +  .
7 . To  exi t  P roc omm  and  re tur n t o t he  DO S p romp t,  pr es s < Ent er >.
8. When the  upload procedure is completed, reset the  system for fu ll 
a c ti vat i o n o f  the  da ta base  p ro gr ammi ng t o  t ak e e ffe c t .
adm> m
exiting admin...
DAT E: M M/DD/YY T IME:HH:MM:S S
exiting maintenance  utility...
    Send XMODEM
Please enter filename: