Vodavi Triad 1/2/3 System Programming Manual

							4-28 Page  B I ntro ductio n
Spe ak er ph on e / Heads et
Pro g ram mi ng  S te ps
1 . Pr es s t he  SP E AKE R P HONE  fl ex ibl e  but ton (FLASH  50, Page B, 
Bu tton #4).  The  fo ll owing  mes sag e d is pla ys:
2. Enter a valid number (0-4) on  the dial pad to identify the 
s pe ake rph one o peration.
[0] = Works as normal sp eak erphone . Full spe ake rp hone capab ilities 
on CO lines  and  Intercom.
[1]= Speakerphone enabled for intercom calls only. Speakerphone 
capa bilities  disab led for outgoing CO line ca lls (m onitoring  and 
on-hook  dialing  are s till p ermitted) .
[2]= Permits toggling  of speakerphone and headset operation via 
the  [6 3 4] Hea dse t c o de.
[3] = Forces the telepho ne to always ring in the  tone intercom  mode.
[4] = Forces the telepho ne to the hand-free intercom  mode always.
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
Spe ake rp hones  ar e  pr ogra mmab le . By  def aul t,  al l  st at ions  ar e  ass igne d 
an ID  of 0 (F ull S pea kerphone ).
Pi ck up Gr ou p( s)
Pro g ram mi ng  S te ps
1. Press the GROUP PICKUP flexible  button (F LA SH 50 ,  Pa ge  B,  
Bu tton #5).  The  fo ll owing  mes sag e d is pla ys:
SP EA KE RP H ON E 0- 4
FULL  SP EAKE RP HONE
PICKUP  GROUPS 0-8
1 
						

							Page B Introduction 4-29
2. Enter a  val id  numbe r (1-8) to program Pi ckup G roups .
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
St at ions  ar e  ass ig ned to pick -up group s. St at ions  can be in any 
combination  of the eight groups  or in  no group  at all.  By d efa ult,  all 
st at ions  ar e in Grou p 1 .
Paging Zone(s)
Pro g ram mi ng  S te ps
1. Press the PAGING  ZONES flexible button (FLASH 50, Pag e  B, 
Bu tton #6).  The  fo ll owing  mes sag e d is pla ys:
2. Enter a  valid  numbe r (1-8) to program Paging Zone (s) .
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
St at ions  ar e  ass ig ned to Page Zones . A t  l ea st one st at ion must  b e 
ass ign ed  to  a Zone  for  t hat  Zo ne t o b e  acti ve . S ta ti ons  can b e i n a ny 
combination  of the  eight zones  or in none  of  the  zone s.  By de fault, all 
st at ions  ar e in Zone 1.
[0] = No Group [5] = Group 5
[1] = Gr oup 1 [6] = Group 6
[2] = Gr oup 2 [7] = Group 7
[3] = Gr oup 3 [8] = Group 8
[4] = Gr oup 4
PAG E  ZO N E 0- 8
1
[0] = No Zone [5] = Zone 5
[1] = Zone 1 [6] = Zone 6
[2] = Zone 2 [7] = Zone 7
[3] = Zone 3 [8] = Zone 8
[4] = Zone 4 
						

							4-30 Page  B I ntro ductio n
Li ne  G ro up  Ac c ess  -  Sta t io n
Pro g ram mi ng  S te ps
1 . Pr es s t he  CO LI NE  GROUP A CCE SS  fle xi ble  but t on (F L ASH 50 , Pa g e  B ,  
Bu tton  #8).  The  fo ll owing  mes sag e d is pla ys:
2. To add a Line Group, enter a valid number (00, or 01–23) to designate 
the outside  line  groups that the station  can access, press 1,  and  then 
press HOLD to save the entry. A confirmation tone is heard and the 
display updates.
3 . To  de le te  a Line  Gr o u p, ent er  a val id nu mbe r (0 0, o r 01 -2 3 ), p re ss 0,  
a nd the n pres s HOLD.  A  confirma tion tone  is  he ard  and  the d is pla y 
up dates.
Des crip ti on
A  station  can a ccess  any  combination of  outs ide  line  groups , or a  station 
may not be  al lowe d a c c ess  t o out si de li ne s. CO li ne  gr oups are  us ed 
primarily by  single line telephones or for flexible buttons assigned as 
pooled  group  buttons on  a  Key T elephone. By  defa ult,  stations  are 
al lowe d a cce ss  t o Gr oup 1 .
LCR  Cl a ss  of  Ser v i c e ( C OS )
Pro g ram mi ng  S te ps
1 . Pr es s t he  LCR  CO S  fl exi ble  b utt on ( FLASH  50, P ag e B, B utto n #9 ). 
The following  message displays:
LINE  GROUP   A CC ESS 1-2 3
1
00+1+H OL D = No Access (911 call s are blo cked un less 911 Fea ture 
is  activ e).
01+1+H OL D  = Access  to G roup  1 b y d iali ng  Co de  9 or  801(Cod e  800 
if 911 Fea ture is a ctive).
Users acc ess Line Grou ps 2-23 by  dial ing 802-823, resp ecti vely.
LCR  CLA SS  OF  SE R VIC E 0- 6
0 
						

							Page B Introduction 4-31
2. Enter a valid number (0–6) to correspond to the LCR Class of  Service 
desired.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Stations  can be  giv en a  clas s of s ervice  ass ig nment for Lea st Cost Routing . 
The range is between 0-6,  with 0 being unrestricted and 6 the  most 
re st ri c t ed.  A s ta ti o n c an  use  LCR  r o ute s wi t h a p ri o ri t y numbe r  equa l t o  o r  
hig her  t han  the  st at i ons L CR C OS  as sig nment .  St at ions  ar e  giv en 
unrestricted acces s ( 0).
Of f- Ho ok  P refe ren ce
Pro g ram mi ng  S te ps
1 . Pr es s t he  O FF- HOO K P R EF  fl exi bl e  but ton (F L ASH 5 0,  Pa ge  B , 
Bu tton #10).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a valid button number (01–24 ) o r ( 00 ) t o i ndi cate  no  spe cif ic 
button is  preferred. (SLTs use [01] to enable  or  [00] to disable.)
3. Enter a 0 or 1 to disable/enable the Off-Hook Preference as follows:
[0 ] = Di sa bl es p rogr amm abl e pr ef er enc e  so us er s may  not c ha nge t he  
off- hook preference as  set in  progra mming. Als o use f or S LT  stations .
[1 ] = E nabl e s pr ogr amma ble  p re fer enc e  t o ke y s tat i on us er s s o t hat  
they may change  the off-hook  preference  through a user dial code.
4. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Off-Hook Preference  feature lets a key station user automatically 
have a  flex b utton s elected  when  goin g off- hook or pres sing the  ON/OFF  
but ton.  A n S LT  use r m ay ha ve  a  par ti cula r  CO  li ne  or  a  CO  li ne  gr oup 
selected automatically  when going off-hook. This  may  be  established in 
progra mming so that ke y s ta tion use rs  can s elect and /or cha nge the ir off-
hook preference through the use of  a dial code [691]+BB (01-24).
OFF HOOK  PREF ENCE  BT N XXY
00    D I S AB LED 
						

							4-32 Page  B I ntro ductio n
Di al ing  [69 1 ]+0 0  di sab le s O ff- Hook P r ef er enc e . T his  us er  pr ogr ammab le  
pr efe re nce may be al lowe d or  d eni ed in pr ogra mmi ng. W hen 
es ta blishing  an off -hook  prefe re nce  for SLT  s ta tions,  it is  nece ssa ry  to 
progra m the  SLT s C O  line,  or line group,  to  acces s w hen  going  off- hook, 
usi ng a  fl ex but ton pro gra mmin g pr oced ure . By def aul t, al l digi t al  
telephones  can change  their preference but  no button is assigned (00). 
SLT  stations ca nnot use  this  fe ature .
Flexible Button
Pro g ram mi ng  S te ps
1 . Pr es s t he  BUT TO N A SS IG N fl exi bl e  but ton (FLASH  50, Page B, 
Bu tton  #11).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a valid button number [01-24] to program  followed by  the 
d esired button function as follows:
[0] = Flexible/user  changeable
[1] =  CO  line
[2 ] =  Loop  butt on/al l- pur pose  CO  ap pea ra nce
[3] = Pool f or  specific groups
[4] =  Di re ct  fe ature  progra mmabl e
[#] = Locks b utton
Des crip ti on
Each  Digital Telephone  has  8, 12 or 24 flexible  buttons that can  be 
progra mmed . One  of the following  six  opera tions  can be s elected  in 
progra mming for each b utton.
Assigning a Flexible  Button (user programmable)
Enter: [BB], [0], [HO LD]
Whe n a  but ton  is  as si gned  as  a f le xib le  but t on [0 ],  the  us er  can  prog ram  
any  fea tures  or functions on  th e b uttons  to  which  they  have access.
FLE X  BUTT ON  PROG
EN TE R  B U TTON   D ATA 
						

							Page B Introduction 4-33
Assigning a CO Line  Butto n
Ent er : [BB], [1], [LLL] , [H OLD ]
LLL =  CO  Line (Triad 1 /2=001-048, Tria d  3 =0 01- 1 44
Buttons assigned  as  specific CO  lines provide  direct access and 
app ear ance  of  the  C O l i ne  at  a s ta ti on.  The  st at i on r ece ive s  ca ll  s ta tus  
indications such as LED flash rates for incoming ringing  when  the line is 
pl aced  on HOL D, e tc.  CO  Line  r ingi ng i s pr ogr amme d i n CO  Lin e A tt r ib ute  
pr ogra mmi ng.
Assigning a Lo op  Butto n
Enter: [BB], [2], [HO LD]
Use d for  a  st at i on wi thout  d ir ect  C O l i ne  appe ar ance  to  ans wer  t he  li ne 
ri ngi ng i n or t ra nsfe r re d to t he  st at ion.  It  is  re comme nded  tha t a ll  st at ions  
be  gi ven  a l oop  but ton  so t he y can  re cei ve  a  tr ans fer re d ca ll  on  a l ine  f or 
which  th ey have  no button acces s.
01 1 001 HOLD
02 1 002
03 1 003
Button       CO           CO
Number    Code       L ine
05           2        HOLD
Button       Loop
Number    Code 
						

							4-34 Page  B I ntro ductio n
Ass igning a Pool  Group  Button
Enter: [BB], [3], [GG],  [HOLD]
GG = Line Group Number (00-23)
Some or all outside  CO lines  may b e grouped together a nd accessed via a  
POOL bu tton fo r the purpos e of  placing an  outgoing  CO call. Press ing  
this  button  accesses the highest  numbered unused CO line in that CO 
li ne gr oup.
Assigning a Feature Button (admin programmable)
Enter: [BB], [4], [XXX ], [ HOL D]
Thi s fea tur e ena ble s fle xi ble  but t ons to be pro gra mmed  fr om a  re mot e 
location.  Range  programming can  be used to assign these buttons to 
multiple stations. When a button is assigned as a  feature  button  [4], the 
progra mmer ca n program a ny f eatures  on the button s.
Unassigning (lock out) a B utton
Enter: [BB], [# ], [HOL D]
If  SL T s ta tions  must be programmed f or  off-h ook pref erence, p rogram 
the  d esi r ed  CO  li ne , or  C O l i ne g roup  t he S LT  must  a ccess  whe n goi ng 
off- hook.
Ass igning a  CO  Li ne  for a n SLT  (wi th  off-hook  preference)
Enter: [01], [1] , [LL L], [HOL D]
LLL =  CO Lines (T ri ad 1/2=00 1- 04 8, Triad 3=001 - 144)
Ass igning a CO  Line  Group for  an  SLT (with off-hook prefe rence)
Enter: [01], [3] , [GG] , [H OLD ]
GG = Line Group Number (00-23)
When upg radi ng so ftware fro m FP2 to FP3, whi ch suppo rts this feature, 
all previously programmed trunk groups will be lost.
21 3 02 HOLD
Button           Pool         Line
Number        Code       Group 
						

							Page B Introduction 4-35
Table 4-3: Flex Button Codes for Remote Programming
Acc ou nt  Co de 627 Di sabl e CO Ou tgo in g 602
ACD Call  Quali fier 570+[XXX] Di stin c tive Ri ng in g  (St at ion ) 695+[01-35]
ACD Call s in  Queu e Di spl ay 579+[XXX] Do  N ot  Di st ur b 631
ACD Lo gin  (Pri mary G rp) 572+[XXX] Exec uti ve  Over ride 625
ACD Lo gin  (Seco ndary G rp) 582+[XXX] Gro up Pi cku p 771
ACD M ember Statu s 573 Headset Mo de 634
ACD Sec on dar y Grp Log ou t 581 Hu nt  Gro ups 450-457
AC D Su p erv iso r H elp 574 IC L ID  Answ ered  Ca ll 659
ACD Su perviso r Log in 576+[XXX] ICLID Un answer ed Call 635
ACD Su perviso r Log ou t 575+[XXX] In terco m B ut ton 645
ACD Su perviso r Statu s 577+[XXX] Page - A ll Call 700
ACD/ UCD Avail /U navai l 566 Page - Exter nal 761-762
ACD/ UCD Cal ls in  Queu e 567 Page - I nt ernal  All  Cal l 709
An sw erin g  Mach . Emu latio n 654+[0, 1] Page - I nt ernal  Zo ne 701-708
Atten dan t Avail/ Un avail 607 Page - M eet Me 770
Atten dan t Overr ide 601 LCR 773
Bac kgro und Music 632 LCR Queue Canc el 626
Cal l B ac k 622 Li ne Qu eue 621
Cal l Coverag e (No n-R in gi ng ) 647+[XXX] Mailbox B utt on  (IDX =  001-255) 644+[IDX]
Cal l Coverag e (Rin g ing ) 646+[XXX] Ni gh t Ser vi ce 604
Cal l Fac to r 580+[5XX]+F OHV O 628
Cal l For ward 640 One-Tou ch  Reco rd (V M 440 -447) 649+[44V ]
Cal l Park (Perso nal ) 438 Over flo w Avai l / Un avail 578
Cal l Park (Stati on ) 439 Person ali zed M essag e 633+[XX]
Cal l Park (System) 430-43 7 Pri mary ACD  Gro up Log ou t 571+[XXX]
Cal ler  ID Name/ Nbr Tog gl e 653 Release K ey 641
CO Li ne Direc t Ac cess 88+[LLL] Repeat Redial 643
CO O ff-N et For ward 603 Statio n Speed Bi ns 000-019
Con ferenc e 624 System  Speed B in s 020-999
Custom Message 694Tr iad 1/2/ 3 DS S100- 351
D ia l b y  Na me 772 Un iv ersa l D a y /  N igh t An swer 774
Direc tor y Dial 680 VM P ilo t G rou ps 440-447 
						

							4-36 Page  B I ntro ductio n
Di gi t al  K eys et s
Specif ic b uttons  may  be as sig ned  as  unused or locked  out. W hen  a 
but ton is  pr ogr amme d a s unus ed , t he but ton may not be  pr ogra mme d 
by  the station user using flex button programming procedures.
24-Bu tton Default
:
12-Bu tton Default
8-Butto n Defau lt
STA 10 0STA 101STA 102STA 103
=1Q=2W=3E=4R
STA 10 4STA 105STA 106STA 107
=5T=6Y=7U=8I
STA 10 8STA 109STA 110STA 111
=9O=10 P=11 A=12 S
CO 1CO 2CO 3CO 4
=13 D=14 F=15 G=16 H
CO 5CO 6LOOPPOO L
=17 J=18 K=19 L=20 ;
CA L L  BA CKPICK UPDNDLINE QUEUE
=2 1         Z=22 X=23 C=24 V
STA 100STA 101STA 102STA 10 3
=1Q=2W=3E=4R
CO  1CO 2LO OPPO OL
=5T=6Y=7U=8I
CALL BACKPICK UPDN DLINE QUEU E
=9O=10 P=11 A=12 S
STA 100STA 101LOOPPOOL
=17 J=18 K=19 L=20 ;
CA L L  B A CKPIC KUPDN DLI N E  Q U E U E
=21    Z=22 X=23 C=24 V 
						

							Page B Introduction 4-37
Keyset Mode
Pro g ram mi ng  S te ps
1. Press the KEYSET  MODE flexible button (FLASH  50, Page B, 
Bu tton #12).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a  valid number  (0-4) to change the  mode of a digital telephone:
[0] =  In active  Mode  (normal  mo de  without CT I  box)
[1] =  PC Phone  (D is cov ery D es ktop ) Mode  at 4800 ba ud
[2] = ATD  Command Mode at 4800 baud
[3] = ATH  Command Mode at 4800 baud
[4] = CKTU Mode at 4800 baud
[5] = SPI Mode at 4800 baud
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The  Ke yse t  Mod e f eat ur e  le ts  t he  st ati on  user  d et er mi ne t he  mode  i n 
which the Digital Telephone with CTI  Box (optional) operates. The 
5 modes are: Inactive,  PC Phone (Discovery Desktop), ATD Command, 
AT H Com mand a nd CKT U. Th rough  t he  use  of a di al  code,  t he  st at ion us er  
can a ls o determ ine the  baud  ra te for each m ode  selected. This s etting  is 
stored in b ack-up  memory  in the  event of a  power outage or  sys tem 
reset. By default, Keyset is set for Inactive Mode.
Voice Mail ID Translation
Pro g ram mi ng  S te ps
1. Press the VM ID  TRANSLATION  flexible button ( FLASH 50, Pag e  B, 
Bu tton  #13).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a VM ID nu mber which corresponds  to  0000 to 9999.
KEYSET   MODE 0-5
INACTIVE   MO DE
VOICEMA IL  ID 0 00 0-9 99 9
01 00