Sharp Mxm264n User Guide

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SCANNER/INTERNET FAX
Contents
This section explains how to check the status of reserved transmission jobs and received Internet faxes.
JOB STATUS SCREEN
The job status screen is displayed when the [JOB STATUS] key on the operation panel is pressed. The job status 
screen shows the status of jobs by mode. When the [JOB STATUS] key is pressed, the job status screen of the mode 
that was being used before the key was pressed appears.
Reserved transmissions and received Internet faxes are referred to as jobs here.
Example: Pressing the tab in scan mode
CHECKING THE STATUS OF 
TRANSMISSION/RECEPTION JOBS
The job status display is in the lower left corner of the touch panel. The job status display can be touched to display the job 
status screen.
Print JobFax JobInternet FaxScan to
AddressSet TimePagesStatusBroadcast00011
2
3
4
10:0004/01020/003Connecting
AAA AAA
BBB BBB
CCC CCC
10:0504/01000/001Waiting
10:2204/01000/004Waiting
10:3004/01000/010Waiting
11Complete
Detail
Stop/Delete
Job Queue
Priority
JOB STATUS
AutoAuto
Auto
File
Quick File
Preview
Send Settings
Address Entry
Address Book
USB Mem. ScanFaxInternet FaxPC Scan
Special Modes
Colour Mode
File Format
Resolution
Exposure
OriginalScan:
Scan
Send:
Text
200X200dpi
PDF
Auto/Greyscale
PDFAddress Review
Sending 
						

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JOB QUEUE SCREEN AND COMPLETED JOB SCREEN
The job status screen consists of two screens: the job queue screen that shows reserved jobs and the job currently in 
progress, and the completed jobs screen. To switch between the two screens, touch the job status screen selector key 
((2) below).
Job queue screen Complete screen
(1) Mode switch tabs
Use these tabs to change the job status screen mode.
(2) Job status screen selector key
Touch this key to switch between the job queue screen 
and the completed jobs screen.
(3) Job queue screen [Detail] key
This shows detailed information on broadcast 
transmission jobs and the status of jobs. Select the key of 
the desired job in the job queue screen (6) and then 
touch the [Detail] key.
(4) [Priority] key
Touch this key to give priority to a selected job.

GIVING PRIORITY TO A SCAN TRANSMISSION 
JOB (page 5-110)
(5) [Stop/Delete] key
Touch this key to stop or delete a selected job.

STOPPING A SCAN JOB BEING TRANSMITTED 
OR WAITING TO BE TRANSMITTED (page 5-109)(6) Job queue screen
Jobs are shown as keys in the order they were reserved. 
Each key shows information on the job and its current 
status.

Job key display (page 5-105)
(7) Completed jobs screen [Detail] key
This shows detailed information on the results of 
completed broadcast transmissions and jobs that used 
the document filing function. Select the key of the desired 
job in the completed jobs screen (9) and then touch the 
[Detail] key.
This key does not appear if the had disk drive is not 
installed.

CHECKING COMPLETED JOBS (page 5-108)
(8) [Call] key
Touch this key to call up and use a transmission or 
reception job stored with the document filing function.
This key does not appear if the had disk drive is not 
installed.
(9) Completed jobs screen
This shows up to 99 completed transmission or reception 
jobs in each mode. A description of the job and the result 
(status) are shown.
Jobs that used document filing function, broadcast 
transmission jobs, and received Internet fax forwarding 
jobs are indicated as keys.
Broadcast00011
2
3
4
10:0004/01020/003Connecting
AAA AAA
BBB BBB
CCC CCC
10:0504/01000/001Waiting
10:2204/01000/004Waiting
10:3004/01000/010Waiting
Broadcast000110:0004/01010/003NG000000
Broadcast0002
Broadcast0003
DDD DDD
10:0504/01001/001Send OK
10:2204/01004/004Send OK
10:3004/01010/010Send OK
Complete
Detail
Call
Job Queue
Print JobFax JobInternet FaxScan to
AddressSet TimePagesStatus
11Complete
Detail
Stop/Delete
Job Queue
Print JobFax JobInternet FaxScan to
AddressStart TimePagesStatus
11
Priority
(1)(1)
(6)
(9)
(2)
(3)
(4)
(5)
(2)
(7)
(8) 
						

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SCANNER/INTERNET FAX
Contents Job key display
The following information is shown in the job queue keys and completed job keys that appear in the job status screen.
Direct SMTP information is also included in Internet fax transmission/reception information.
(1)Displays the number (position) of the job in the job queue.
When the job currently being transmitted is finished, the 
job moves up one position in the job queue.
This number does not appear in keys in the completed 
jobs screen.
(2) Mode icon
This indicates the type of job. In the completed jobs 
screen, a colour bar appears next to the icon to indicate 
whether the job was executed in colour or black & white. 
(However, the colour bar icon does not appear in the key 
of a job that used document filing or in the key of a 
transmission/reception job that was cancelled.)
(3) Name of communicating party (address)
For a transmission, the name or address of the destination. 
For a reception, the address of the sending party.
In the case of a broadcast transmission, Broadcast 
appears together with a broadcast control number 
(4-digits).(4) Time reserved/Time started
In the job queue screen, the date and time the job was 
reserved. In the completed jobs screen, the date and 
time the job was started.
(5) Number of pages
Shows the number of pages transmitted/total number of 
original pages.
(6) Status
Shows the job status.
 Job in progress
 Job waiting to be executed
3AAA AAA10:2204/01000/004Waiting
(4)(1)(2)(3)(5)(6)
IconJob type
 Scan to E-mail
 Scan to FTP
 Scan to Network Folder
 Scan to Desktop
 Internet fax transmission
Internet fax reception
PC-I-Fax transmission
Broadcast transmission or Inbound 
routing
Metadata transmission
DisplayStatus
ConnectingConnecting to the destination.
SendingSending data.
ReceivingReceiving an Internet fax.
StoppedThe job has been stopped.
ErrorAn error occurred while the job was 
being executed.
DisplayStatus
WaitingThe job is waiting to be executed.
Retry ModeThe job is being re-attempted due 
to a communication error or other 
problem.
Report WaitAn Internet fax has been sent for 
which a receive report was 
requested, and the machine is 
waiting for the receive report.
A day and 
time is 
displayedTimer transmission job (the 
specified time is displayed) 
						

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Contents
 Completed job
DisplayStatus
Send OKTransmission was completed.
In MemoryAn Internet fax has been received 
but has not yet been printed.
ReceivedPrinted received fax data.
Forward OKA received Internet fax has been 
forwarded.
StoppedThe job was stopped.
DeleteDeleted received data in the image 
check screen.
Number of 
successful 
transmission 
destinations/
Total 
destinations 
OKCompletion of a broadcast 
transmission or inbound routing 
operation.
If transmission to 3 destinations 
was successful out of a total of 5, 
003/005 OK will appear.
No 
ResponseAn error occurred because there 
was no response from the 
destination.
OK ReportA receive report was requested for 
a transmission, the transmission 
was completed normally, and the 
receive report was received from 
the destination.
NG ReportA receive report was requested for 
a transmission, however, the 
transmission did not take place 
correctly and a transmission failed 
report was received.
No ReportAn e-mail was received without an 
attached file and thus printing was 
not possible.
ReceivedAn e-mail was received, however, 
the attached file was not a TIFF-F 
file or there was no attached file, 
and thus printing was not possible.
RejectedAn Internet fax was sent from a 
party that is blocked.
NGxxxxxxTransmission/reception was not 
successful because a 
communication error occurred (a 
6-digit error code appears in 
xxxxxx.)
ErrorAn error occurred while the job was 
being executed. 
						

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OPERATION WHEN A JOB IN THE JOB QUEUE IS 
COMPLETED
When a normal transmission job is completed, it moves to the completed jobs screen and Send OK appears in the 
status column.
Received Internet faxes, timer transmission jobs, and forwarding jobs are handled in the job status screen as explained 
below.
Internet fax reception jobs
While an Internet fax is being received, Receiving appears.
When reception is completed, the job moves to the completed jobs screen and In Memory appears.
When printing ends, the status changes to Printed and the job is completed.
Timer transmission jobs
A timer transmission job appears at the bottom of the job queue until the specified time arrives.
When the specified time arrives, the job is executed. If another job is in progress, the timer job is started when the other 
job is completed.
Internet fax transmission jobs that request a receive report
After completion of an Internet fax transmission job (excluding Direct SMTP transmission jobs) that requests a receive 
report, the job is placed on standby at the bottom of the job queue screen. Report Wait appears in the status column. 
When the receive report is received from the destination, or if the report is not received within the timeout time, the job 
moves to the completed jobs screen.
Reception jobs when Inbound Routing Settings are enabled
When Inbound Routing Settings are enabled, reception jobs are handled as follows depending on the print setting.

FORWARDING RECEIVED INTERNET FAXES TO AN ADDRESS (Inbound Routing Settings) (page 5-118)
Received Internet fax is not printed
Receiving appears while the Internet fax is being received. When reception is completed, the job moves to the job 
queue of the job status screen of scan mode.
Received Internet fax is printed
When reception is completed, the job moves to the completed jobs screen and In Memory appears. When printing 
ends, the status changes to Printed and the job is completed. In addition, the job is added to the job queue of the job 
status screen of scan mode. When forwarding received Internet faxes is finished, Forward OK appears. 
						

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CHECKING COMPLETED JOBS
This function requires the hard disk drive. 
You can check a list of the destinations, the destinations for which transmission failed, and other detailed information on 
completed jobs that used document filing function, broadcast transmission jobs, and received Internet fax forwarding 
jobs. Touch the key of the job for which you wish to display information in the completed jobs screen and touch the 
[Detail] key. The job detail screen (see below) will appear.
The job name appears at the top of the job detail screen.
To view details on the job, touch one of the tabs. The following information appears on each tab.
* Recalling is not possible for a broadcast transmission that includes a Scan to FTP address, Scan to Network Folder 
address, or Scan to Desktop address.
Tab nameInformation displayed
FileShows information on a transmission/reception that used document filing function.
To call up the file and use it, touch the [Call] key.
FailedShows information on addresses for which communication failed.
Address: Address name or number
Start time: Time at which communication began.
Status: Description of failure (error)
The [Retry] key can be touched to re-attempt transmission to that address.*
All DestinationsShows all addresses specified in the job.
Address: Address name or number
Start time: Time at which communication began.
Status: Communication result
The [Retry] key can be touched to transmit to all addresses again.*
DetailOK
Retry
Broadcast0001
EEE EEENG000000
NG000000FFF FFF
Start TimeAddressStatus
10:0104/01
10:10
002
01004/01
11
FailedFileAll Destinations 
						

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STOPPING A SCAN JOB BEING 
TRANSMITTED OR WAITING TO BE 
TRANSMITTED
Follow the steps below to stop a job that is being transmitted or is waiting to be transmitted.
1
Press the [JOB STATUS] key.
2
Select the job that you wish to stop.
(1) Touch the mode tab of the job to be 
stopped.
(2) Touch the key of the job to be stopped.
(3) Touch the [Stop/Delete] key.
3
Touch the [Yes] key.
If you do not want to stop the selected job...
Touch the [No] key.
Printing of a received Internet fax cannot be stopped.
JOB STATUS
Broadcast1
2
4
10:0004/01020/003Connecting
AAA AAA
CCC CCC
10:0504/01000/001Waiting
10:3004/01000/010Waiting
Priority
3BBB BBB10:2204/01000/004Waiting
Print JobFax JobInternet FaxScan to
AddressSet TimePagesStatus
11Complete
Detail
Stop/Delete
Job Queue
(3)
(1)(1)
(2)
YesNo
Delete the job?
CCC CCC10:31 04/01 
						

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SCANNER/INTERNET FAX
Contents
GIVING PRIORITY TO A SCAN 
TRANSMISSION JOB
When multiple jobs are waiting to be transmitted, the jobs are normally transmitted in the order they were reserved. If 
you need to give priority to a job and send it ahead of the other jobs, follow the steps below.
1
Press the [JOB STATUS] key.
2
Select the job to which you wish to give 
priority.
(1) Touch the mode tab of the job to be given 
priority.
(2) Touch the key of the job to be given priority.
(3) Touch the [Priority] key.
The selected job moves up to the position immediately 
following the job in progress. The job will be executed 
when the job in progress is completed.
JOB STATUS
Broadcast1
2
4
10:0004/01020/003Connecting
AAA AAA
CCC CCC
10:0504/01000/001Waiting
10:3004/01000/010Waiting
Priority
3BBB BBB10:2204/01000/004Waiting
Print JobFax JobInternet FaxScan to
AddressSet TimePagesStatus
11Complete
Detail
Stop/Delete
Job Queue
(2)(3)
(1)(1) 
						

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CHECKING THE INTERNET FAX ACTIVITY 
LOG (Image Sending Activity Report)
IMAGE SENDING ACTIVITY REPORT
You can have the machine print a log of recent image sending activity (date, name of other party, time required, result, 
etc.). The Image Sending Activity Report contains useful information such as the types of errors that occurred.
The most recent 200 transactions are included in the report.
You can have the machine print the Image Sending Activity Report each time the number of transactions reaches 201, 
or at a specified time (once a day only).
INFORMATION APPEARING IN THE RESULT COLUMN
Error types and other information are printed in the result column of transaction and activity reports. When a transaction 
report or activity report is printed, check the result of the transaction in the result column and take action as needed.
Examples of messages that are printed in the result column
The contents of the Image Sending Activity Report are erased when the report is printed, and thus it cannot be reprinted.
System Settings (Administrator): Activity Report Print Select Setting
This is used to set the conditions for printing activity reports. The factory default setting is not to print.
The Image Sending Activity Report can be set to print each time the number of transactions reaches 201, or at a specified 
time (once a day only).
MessageExplanation
OKThe transaction was completed normally.
OK REPORTA receive report was requested for a transmission, the transmission was completed normally, and 
the receive report was received from the destination.
CANCELA transmission was stopped while in progress, or a reserved transmission job was cancelled.
MEM. FULLThe memory became full during reception.
REJECTEDAn Internet fax was sent from a party that is blocked.
NG REPORTA receive report was requested for a transmission, however, the transmission did not take place 
correctly and a transmission failed report was received.
NO REPORTA receive report was requested for a transmission, however, a report was not received within the 
timeout time.
NG LIMITTransmission was not possible because the file size exceeded the machines file size limit setting.
RECEIVEDAn e-mail was received, however, the attached file was not a TIFF-F file or there was no attached 
file, and thus printing was not possible.
FAIL xx (xxxx)The transaction failed due to a communication error.
First 2 digits of communication error number: Error code from 00 to 99.
Last 4 digits of communication error number: Code for use by service technicians. 
						

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Contents
This section explains the basic procedures for receiving Internet faxes.
RECEIVING AN INTERNET FAX
The Internet fax function periodically* connects to the mail server (POP3 server) and checks whether or not Internet 
faxes have been received. When faxes have been received, the faxes are automatically retrieved and printed.
* The default setting is once every 5 minutes.
INTERNET FAX RECEPTION FUNCTIONS
If faxes will be received at night, keep the main power switch in the on position.
1
Internet faxes are received automatically.
A beep sounds when reception ends.
2
The faxes are printed automatically.
If the machine is out of paper or there is no paper that matches the size of the received fax, a message will appear in the 
touch panel. Follow the instructions in the message to load an appropriate size of paper.
System Settings: Fax Data Receive/Forward (page 7-22)
When printing is not possible because the machine has run out of paper or toner, received Internet faxes can be forwarded 
to and printed by another previously stored Internet fax machine.
System Settings (Administrator): I-Fax Default Settings
These settings are used to select how received faxes are handled when the [POWER] key ( ) is off (the main power switch 
is on), the volume of the beep that sounds when reception ends, and whether or not received e-mail messages are printed.
System Settings (Administrator): I-Fax Receive Settings
Settings related to Internet fax reception can be configured such as the interval for checking for received faxes, duplex 
reception, output settings, auto reduction printing, and storing allow/reject reception addresses.
System Settings (Administrator): Allow/Reject Mail or Domain Name Setting
This setting is used to allow/refuse reception from stored addresses and domains.
System Settings (Administrator): Receiving Date & Time Print
Use this to select whether or not the date and time of reception is added when a received image is printed.
Beep