Ricoh B230 Service Manual
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![Page 956
Fax Unit (B786)
B786 6 SM
19. Replace the third key-slot cover [L] with the fax key [M].
20. Attach the decal (SUPER G3) to the front door.
21. Attach the FCC decal [N] and serial number decal [N] under the serial number
decal.
ƒ The FCC decal is for the U.S. and Canada only.
22. Put the power plug into the outlet and turn on the main power of the machine.
ƒ Make sure that the outlet is grounded.
ƒ SRAM formatted shows on the operation panel after you have turned the
main switch...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-955.png "Page 956
Fax Unit (B786)
B786 6 SM
19. Replace the third key-slot cover [L] with the fax key [M].
20. Attach the decal (SUPER G3) to the front door.
21. Attach the FCC decal [N] and serial number decal [N] under the serial number
decal.
ƒ The FCC decal is for the U.S. and Canada only.
22. Put the power plug into the outlet and turn on the main power of the machine.
ƒ Make sure that the outlet is grounded.
ƒ SRAM formatted shows on the operation panel after you have turned the
main switch...")
![Page 958
G3 Interface Unit (B787)
B786 8 SM
1.2.2 INSTALLATION PROCEDURE
ƒ Before installing this optional unit,
ƒ Print out all data in the printer buffer.
ƒ Turn off the main switch and disconnect the power cord and the network
cable.
You can add two more G3 boards to this model. Follow the procedures for adding the
single G3 board installation or double G3 boards installation as a customer needs.
1. Remove the rear cover [A] (
x 7).
2. Cut off the LINE 2 cover [B] for installing the single...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-957.png "Page 958
G3 Interface Unit (B787)
B786 8 SM
1.2.2 INSTALLATION PROCEDURE
ƒ Before installing this optional unit,
ƒ Print out all data in the printer buffer.
ƒ Turn off the main switch and disconnect the power cord and the network
cable.
You can add two more G3 boards to this model. Follow the procedures for adding the
single G3 board installation or double G3 boards installation as a customer needs.
1. Remove the rear cover [A] (
x 7).
2. Cut off the LINE 2 cover [B] for installing the single...")
![Page 959
G3 Interface Unit (B787)
SM 9 B786
B786
Fax Option
4. Slide up the controller box cover [C], and then remove it.
5. Remove the speaker [D] ( x 1,
x 1)
6. Remove the fax unit [E] if the fax unit has already been installed (
x 4).](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-958.png "Page 959
G3 Interface Unit (B787)
SM 9 B786
B786
Fax Option
4. Slide up the controller box cover [C], and then remove it.
5. Remove the speaker [D] ( x 1,
x 1)
6. Remove the fax unit [E] if the fax unit has already been installed (
x 4).")
![Page 960
G3 Interface Unit (B787)
B786 10 SM
For Installing the Single G3 Board
1. Attach the flat cable holder [A], and then hold the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jack [D] for G3 board (
x 1).
4. Attach the G3 board [E] to the interface board [F], and then attach it to the fax
unit (
x 7).
5. Connect the telephone jack connector [G] to the G3 board [E].
6. Connect the interface board [F] to the fax controller board [H] with the...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-959.png "Page 960
G3 Interface Unit (B787)
B786 10 SM
For Installing the Single G3 Board
1. Attach the flat cable holder [A], and then hold the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jack [D] for G3 board (
x 1).
4. Attach the G3 board [E] to the interface board [F], and then attach it to the fax
unit (
x 7).
5. Connect the telephone jack connector [G] to the G3 board [E].
6. Connect the interface board [F] to the fax controller board [H] with the...")
![Page 961
G3 Interface Unit (B787)
SM 11 B786
B786
Fax Option
For Installing the Double G3 Boards
1. Attach the flat cable holder [A], and then hold the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jacks [D] and [E] for G3 boards.
4. Attach the G3 boards [F] and [G] to the interface board [H], and then attach it to
the fax unit (
x 9).
5. Connect the telephone jack connectors [I] and [J] to the G3 board.
6. Connect the interface board [G] to the...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-960.png "Page 961
G3 Interface Unit (B787)
SM 11 B786
B786
Fax Option
For Installing the Double G3 Boards
1. Attach the flat cable holder [A], and then hold the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jacks [D] and [E] for G3 boards.
4. Attach the G3 boards [F] and [G] to the interface board [H], and then attach it to
the fax unit (
x 9).
5. Connect the telephone jack connectors [I] and [J] to the G3 board.
6. Connect the interface board [G] to the...")
![Page 962
G3 Interface Unit (B787)
B786 12 SM
For Single G3 Board and Double G3 Boards
1. Reinstall the fax unit to the controller board (see step 5, x 4).
ƒ If the fax unit has not been installed, attaching the mother board to the
mother board bracket is necessary. For details, refer to the FAX OPTION
TYPE MPC3000 (B786) INSTALLATION PROCEDURE.
2. Attach the controller box cover [A] to the controller box (see step 3 and 4,
x
12).
3. Attach the rear cover to the copier (
x7).
4. Attach...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-961.png "Page 962
G3 Interface Unit (B787)
B786 12 SM
For Single G3 Board and Double G3 Boards
1. Reinstall the fax unit to the controller board (see step 5, x 4).
ƒ If the fax unit has not been installed, attaching the mother board to the
mother board bracket is necessary. For details, refer to the FAX OPTION
TYPE MPC3000 (B786) INSTALLATION PROCEDURE.
2. Attach the controller box cover [A] to the controller box (see step 3 and 4,
x
12).
3. Attach the rear cover to the copier (
x7).
4. Attach...")
![Page 964
Fax Unit Option
B786 14 SM
1.3 FAX UNIT OPTION
1.3.1 HANDSET (B433)
ƒ The optional handset is available for the U.S. version only.
For the copier without any finisher
1. Make two holes in the scanner left cover.
2. Attach the bracket [A] enclosed with the fax unit (
x 2) as shown.
3. Remove the label [B] from the handset cradle [C]. Attach the cradle [C] to the
bracket [A] (
x 2), and then replace the label [B].
4. Install the handset [D] on the cradle [C].
5. Attach the ferrite...](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-963.png "Page 964
Fax Unit Option
B786 14 SM
1.3 FAX UNIT OPTION
1.3.1 HANDSET (B433)
ƒ The optional handset is available for the U.S. version only.
For the copier without any finisher
1. Make two holes in the scanner left cover.
2. Attach the bracket [A] enclosed with the fax unit (
x 2) as shown.
3. Remove the label [B] from the handset cradle [C]. Attach the cradle [C] to the
bracket [A] (
x 2), and then replace the label [B].
4. Install the handset [D] on the cradle [C].
5. Attach the ferrite...")
![Page 965
Fax Unit Option
SM 15 B786
B786
Fax Option
For the copier with any finisher
9. Do the hand set installation procedure for the copier without any finisher.
10. Attach the clamp [A] to the scanner left cover.
11. Clamp the hand set cord with clamp [A].](http://img.usermanuals.tech/thumb/64/100811/w64_b230-service-manual-1509630901_d-964.png "Page 965
Fax Unit Option
SM 15 B786
B786
Fax Option
For the copier with any finisher
9. Do the hand set installation procedure for the copier without any finisher.
10. Attach the clamp [A] to the scanner left cover.
11. Clamp the hand set cord with clamp [A].")
G3 Interface Unit (B787) SM 11 B786 B786 Fax Option For Installing the Double G3 Boards 1. Attach the flat cable holder [A], and then hold the flat cable [B] with it as shown. 2. Attach the clamp [C] as shown. 3. Install the telephone jacks [D] and [E] for G3 boards. 4. Attach the G3 boards [F] and [G] to the interface board [H], and then attach it to the fax unit ( x 9). 5. Connect the telephone jack connectors [I] and [J] to the G3 board. 6. Connect the interface board [G] to the fax controller board [K] with the flat cable [L].
G3 Interface Unit (B787) B786 12 SM For Single G3 Board and Double G3 Boards 1. Reinstall the fax unit to the controller board (see step 5, x 4). ƒ If the fax unit has not been installed, attaching the mother board to the mother board bracket is necessary. For details, refer to the FAX OPTION TYPE MPC3000 (B786) INSTALLATION PROCEDURE. 2. Attach the controller box cover [A] to the controller box (see step 3 and 4, x 12). 3. Attach the rear cover to the copier ( x7). 4. Attach the ferrite core [B] to the telephone cord [C]. 5. Connect the telephone cord [C] to the LINE 2 jack. ƒ Connect the one more telephone cord to the LINE 3 jack if you have installed two G3 boards. Make sure that each telephone (LINE2 and LINE3)
G3 Interface Unit (B787) SM 13 B786 B786 Fax Option cord has a ferrite core. 6. Put the power plug into the outlet and turn on the main power switch. 7. Enter the service mode. Set bit 1 of communication switch 16 to “1” (SP1-104- 023). 8. Set bit 3 of communication switch 16 to 1 (SP1-104-023) if you have installed two G3 boards. 9. Turn the main power switch off and on. 10. Print out the system parameter list. Then check that “G3” shows as an option. 11. Set up and program the items required for PSTN-2 communications.
Fax Unit Option B786 14 SM 1.3 FAX UNIT OPTION 1.3.1 HANDSET (B433) ƒ The optional handset is available for the U.S. version only. For the copier without any finisher 1. Make two holes in the scanner left cover. 2. Attach the bracket [A] enclosed with the fax unit ( x 2) as shown. 3. Remove the label [B] from the handset cradle [C]. Attach the cradle [C] to the bracket [A] ( x 2), and then replace the label [B]. 4. Install the handset [D] on the cradle [C]. 5. Attach the ferrite core [E] to the cable. 6. Attach the two clamps [F] as shown. 7. Line the cable [G] as shown ( x 2). 8. Connect the cable [G] to the “TEL” jack at the rear of the machine.
Fax Unit Option SM 15 B786 B786 Fax Option For the copier with any finisher 9. Do the hand set installation procedure for the copier without any finisher. 10. Attach the clamp [A] to the scanner left cover. 11. Clamp the hand set cord with clamp [A].
FCU B786 16 SM 2. REPLACEMENT AND ADJUSTMENT 2.1 FCU 1. When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. 2. Set the correct date and time with the User Tools: User Tools> System Settings> Timer Setting> Set Date/Time. ƒ Do not turn off the battery switch (SW1). ƒ Do SP6101 to print the system parameters, and check the settings.
Error Codes SM 17 B786 B786 Fax Option 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action 0-00 DIS/NSF not detected within 40 s of Start being pressed ƒ Check the line connection. ƒ The machine at the other end may be incompatible. ƒ Replace the FCU. ƒ Check for DIS/NSF with an oscilloscope. ƒ If the rx signal is weak, there may be a bad line. 0-01 DCN received unexpectedly ƒ The other party is out of paper or has a jammed printer. ƒ The other party pressed Stop during communication. 0-03 Incompatible modem at the other end The other terminal is incompatible. 0-04 CFR or FTT not received after modem training ƒ Check the line connection. ƒ Try changing the tx level and/or cable equalizer settings. ƒ Replace the FCU. ƒ The other terminal may be faulty; try sending to another machine. ƒ If the rx signal is weak or defective, there may be a bad line. Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode 0-05 Modem training fails even G3 shifts down to 2400 bps. ƒ Check the line connection. ƒ Try adjusting the tx level and/or cable equalizer. ƒ Replace the FCU. ƒ Check for line problems. Cross reference See error code 0-04. 0-06 The other terminal did not ƒ Check the line connection.
Error Codes B786 18 SM Code Meaning Suggested Cause/Action reply to DCS ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ Replace the FCU. ƒ The other end may be defective or incompatible; try sending to another machine. ƒ Check for line problems. Cross reference See error code 0-04. 0-07 No post-message response from the other end after a page was sent ƒ Check the line connection. ƒ Replace the FCU. ƒ The other end may have jammed or run out of paper. ƒ The other end user may have disconnected the call. ƒ Check for a bad line. ƒ The other end may be defective; try sending to another machine. 0-08 The other end sent RTN or PIN after receiving a page, because there were too many errors ƒ Check the line connection. ƒ Replace the FCU. ƒ The other end may have jammed, or run out of paper or memory space. ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ The other end may have a defective modem/FCU; try sending to another machine. ƒ Check for line problems and noise. Cross reference ƒ Tx level - NCU Parameter 01 (PSTN) ƒ Cable equalizer - G3 Switch 07 (PSTN) ƒ Dedicated Tx parameters in Service Program Mode 0-14 Non-standard post message response code received ƒ Incompatible or defective remote terminal; try sending to another machine. ƒ Noisy line: resend. ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ Replace the FCU. Cross reference See error code 0-08. 0-15 The other terminal is not capable of specific functions. The other terminal is not capable of accepting the following functions, or the other terminal’s memory is full. ƒ Confidential rx ƒ Transfer function ƒ SEP/SUB/PWD/SID 0-16 CFR or FTT not detected after modem training in ƒ Check the line connection. ƒ Replace the FCU.
Error Codes SM 19 B786 B786 Fax Option Code Meaning Suggested Cause/Action confidential or transfer mode ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ The other end may have disconnected, or it may be defective; try calling another machine. ƒ If the rx signal level is too low, there may be a line problem. Cross reference See error code 0-08. 0-20 Facsimile data not received within 6 s of retraining ƒ Check the line connection. ƒ Replace the FCU. ƒ Check for line problems. ƒ Try calling another fax machine. ƒ Try adjusting the reconstruction time for the first line and/or rx cable equalizer setting. Cross reference Reconstruction time - G3 Switch 0A, bit 6 Rx cable equalizer - G3 Switch 07 (PSTN) 0-21 EOL signal (end-of-line) from the other end not received within 5 s of the previous EOL signal ƒ Check the connections between the FCU and line. ƒ Check for line noise or other line problems. ƒ Replace the FCU. ƒ The remote machine may be defective or may have disconnected. Cross reference Maximum interval between EOLs and between ECM frames - G3 Bit Switch 0A, bit 4 0-22 The signal from the other end was interrupted for more than the acceptable modem carrier drop time (default: 200 ms) ƒ Check the line connection. ƒ Replace the FCU. ƒ Defective remote terminal. ƒ Check for line noise or other line problems. ƒ Try adjusting the acceptable modem carrier drop time. Cross reference Acceptable modem carrier drop time - G3 Switch 0A, bits 0 and 1 0-23 Too many errors during reception ƒ Check the line connection. ƒ Replace the FCU. ƒ Defective remote terminal. ƒ Check for line noise or other line problems. ƒ Try asking the other end to adjust their tx level. ƒ Try adjusting the rx cable equalizer setting and/or rx error criteria. Cross reference Rx cable equalizer - G3 Switch 07 (PSTN) Rx error criteria - Communication Switch 02, bits 0 and 1
Error Codes B786 20 SM Code Meaning Suggested Cause/Action 0-30 The other terminal did not reply to NSS(A) in AI short protocol mode ƒ Check the line connection. ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ The other terminal may not be compatible. Cross reference Dedicated tx parameters - Section 4 0-32 The other terminal sent a DCS, which contained functions that the receiving machine cannot handle. ƒ Check the protocol dump list. ƒ Ask the other party to contact the manufacturer. 0-33 The data reception (not ECM) is not completed within 10 minutes. ƒ Check the line connection. ƒ The other terminal may have a defective modem/FCU. 0-52 Polarity changed during communication ƒ Check the line connection. Retry communication. 0-55 FCU does not detect the SG3. ƒ FCU firmware or board defective. ƒ SG3 firmware or board defective. 0-56 The stored message data exceeds the capacity of the mailbox in the SG3. ƒ SG3 firmware or board defective. 0-70 The communication mode specified in CM/JM was not available (V.8 calling and called terminal) ƒ The other terminal did not have a compatible communication mode (e.g., the other terminal was a V.34 data modem and not a fax modem.) ƒ A polling tx file was not ready at the other terminal when polling rx was initiated from the calling terminal. 0-74 The calling terminal fell back to T.30 mode, because it could not detect ANSam after sending CI. ƒ The calling terminal could not detect ANSam due to noise, etc. ƒ ANSam was too short to detect. ƒ Check the line connection and condition. ƒ Try making a call to another V.8/V.34 fax. 0-75 The called terminal fell back to T.30 mode, because it could not detect a CM in response to ANSam (ANSam timeout). ƒ The terminal could not detect ANSam. ƒ Check the line connection and condition. ƒ Try receiving a call from another V.8/V.34 fax. 0-76 The calling terminal fell back to T.30 mode, because it could not detect a JM in response to CM (CM timeout). ƒ The called terminal could not detect a CM due to noise, etc. ƒ Check the line connection and condition. ƒ Try making a call to another V.8/V.34 fax. 0-77 The called terminal fell ƒ The calling terminal could not detect a JM due