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Ricoh B230 Service Manual

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    SM 4-1 B230/B237 
    Trouble 
    shooting 
    4. TROUBLESHOOTING 
    4.1  PROCESS CONTROL ERROR CONDITIONS 
    4.1.1  DEVELOPER INITIALIZATION RESULT 
    SP-3-014-001 (Developer Initialization Result) 
    No. Result Description Possible Causes Action 
    1 Successfully 
    completed Developer 
    initialization is 
    successfully 
    completed. -  
    2 Forced 
    termination Developer 
    initialization 
    was forcibly 
    terminated. A cover was opened 
    or the main switch 
    was turned off during 
    the initialization. When done in SP mode, do 
    the developer initialization 
    again. Reinstall the engine 
    main firmware if the result 
    is the same. 
    Turn the main switch off 
    and on when done at unit 
    replacement. 
    6 Vt error Vt is more 
    than 0.7V 
    when Vcnt is 
    4.3V. 1.  Make sure that the heat seal on the 
    development unit is not removed. 
    2. Defective TD sensor  
    7  Vcnt error 1 Vcnt is less 
    than 4.7V 
    when Vcnt is 
    Vt target ± 
    0.2V. 1. Defective TD sensor  
    2.  Vt target settings are not correct. 
    3.  Toner density error 
    8  Vcnt error 2 Vt is more 
    than 0.7V 
    when Vcnt is 1.  Make sure that the heat seal on the 
    development unit is not removed. 
    2. Defective TD sensor  
    						
    							 
    B230/B237 4-2  SM 
    No. Result Description Possible Causes Action 
    4.3V and 
    Vcnt is less 
    than 4.7V 
    when Vcnt is 
    Vt target ± 
    0.2V. 
    9  Vcnt error 3 Vcnt is less 
    than 4.7V. 1.  Make sure that the heat seal on the 
    development unit is not removed 
    2. Defective TD sensor 
    3.  Vt target settings are not correct. 
    4.  Toner density error 
     
    ƒ  The machine starts developer initialization after you set “Enable” in SP3-902-005, 
    006, 007, or 008. Developer initialization automatically resumes when you open 
    and close the front door or turn the main switch off and on if an error other than 
    Error 8 occurs. 
    4.1.2 PROCESS CONTROL SELF-CHECK RESULT 
    SP3-012-001 to -010 (Process Control Self-check Result) 
    No. Result Description Possible Causes Action 
    11  Successfully 
    completed Process control 
    self-check 
    successfully 
    completed. - Check the Vsg 
    adjustment. See the  
    Vsg Adjustment 
    Result following this 
    table. 
    41 Vt error Vt maximum or 
    minimum error is 
    detected. 1. Defective 
    development 
    unit  Vt maximum error and 
    an image is faint: 
    ƒ Replace the toner 
    supply pump unit. 
    Vt maximum error and 
    an image is O.K: 
    ƒ Replace the  
    						
    							 
    SM 4-3 B230/B237 
    Trouble 
    shooting 
    No. Result Description Possible Causes Action 
    development unit. 
    ƒ Replace the IOB 
    board. 
    Vt minimum error: 
    ƒ Replace the 
    development unit. 
    ƒ Replace the IOB 
    board. 
    53 ID sensor 
    coefficient (K5) 
    detection error Not enough data 
    can be sampled. - Solid image is not 
    sufficient density: 
    ƒ  Retry the process 
    control. 
    ƒ Replace the ID 
    sensors. 
    ƒ Replace the IOB 
    board. 
    Solid image is O.K. 
    ƒ Replace the ID 
    sensors. 
    ƒ Replace the IOB 
    board. 
    ID sensor is dirty: 
    ƒ  Clean the ID 
    sensors. 
    ƒ  Retry the process 
    control. 
    54 ID sensor 
    coefficient (K5) 
    maximum/ 
    minimum error When the K5 is 
    more than the 
    value of 
    SP3-362-003 or 
    less than the value 
    of SP3-362-004, 
    the error 54 is 1. ID sensor 
    pattern density is 
    too high or low. 
    2.  ID sensor or 
    shutter is 
    defective. Same as 53  
    						
    							 
    B230/B237 4-4  SM 
    No. Result Description Possible Causes Action 
    displayed. 
    55 Gamma error: 
    Maximum  Gamma is out of 
    range. 5.0 < 
    Gamma 1. ID sensor 
    pattern density is 
    too high. 
    2. Hardware 
    defective. Same as 53 
    56 Gamma error: 
    Minimum Gamma is out of 
    range.  
    Gamma < 0.15 1. ID sensor 
    pattern density is 
    too low. 
    2. Hardware 
    defective. Same as 53 
    ƒ Replace the toner 
    supply pump unit. 
    57 Vk error: 
    Maximum Vk is out of range. 
    150 < Vk 1. ID sensor 
    pattern density is 
    too low. 
    2. Hardware 
    defective. Same as 53 
    58 Vk error: 
    Minimum Vk is out of range. 
    Vk < –150 1. ID sensor 
    pattern density is 
    too high. 
    2. Background dirty
    3. Hardware 
    defective Same as 53 
    59 Sampling data 
    error during 
    gamma 
    correction Not enough data 
    can be sampled 
    during the gamma 
    correction. 1. ID sensor 
    pattern density is 
    too high or low. 
    2. Hardware 
    defective Same as 53  
    						
    							 
    SM 4-5 B230/B237 
    Trouble 
    shooting 
    Vsg Adjustment Result 
    SP3-325-001 to -010 (Vsg Adjustment Result) 
    No. Result Description Possible Causes Action 
    1 O.K Vsg adjustment 
    is correctly done.- - 
    2 ID sensor 
    adjustment 
    error Vsg cannot be 
    adjusted within 
    4.0 ± 0.5V. 1.  Dirty ID sensor 
    (toner, dust, or 
    foreign material) 
    2.  Dirty transfer belt 
    3. Scratched image 
    transfer belt 
    4.  Defective ID sensor
    5. Poor connection 
    6. Defective IOB ƒ  Clean the ID 
    sensor.  
    ƒ  Check the belt 
    cleaning. Clean or 
    replace the 
    transfer belt. 
    ƒ  Replace the image 
    transfer belt. 
    ƒ Replace the ID 
    sensor. 
    ƒ Check the 
    connection. 
    ƒ Replace the IOB 
    board. 
    3 ID sensor 
    output error ID sensor output 
    is more than 
    Voffset 
    Threshold 
    (SP3-324-004) 1.  Defective ID sensor
    2. Poor connection 
    3. Defective IOB ƒ Replace the ID 
    sensor. 
    ƒ Check the 
    connection. 
    ƒ Replace the IOB 
    board. 
    9 Vsg 
    Adjustment 
    error Vsg adjustment 
    has not been 
    completed. Other cases ƒ Retry the 
    SP3-321-010. 
      
    						
    							 
    B230/B237 4-6  SM 
     
    4.1.3 LINE POSITION ADJUSTMENT RESULT 
    SP2-194-010 to -012 (Line Position Adjustment Result: M, C, Y) 
    This SP shows the number as a line position adjustment result on the LCD. It shows which 
    color has an error (M, Y or C). 
    No. Result Description Note 
    0  Not done  Line position adjustment has not been done.  - 
    1 Completed 
    successfully Line position adjustment has correctly been 
    done, - 
    2 Cannot detect 
    patterns ID sensors have not detected the patterns for 
    line position adjustment. See Note 
    3 Fewer lines on 
    the pattern than 
    the target The patterns, which ID sensors has detected, 
    are not enough for line position adjustment. See Note 
    4 More lines on 
    the pattern than 
    the target   Not used in this machine.  - 
    5 Out of the 
    adjustment 
    range ID sensors has correctly detected the patterns 
    for line position adjustment, but a shift of 
    patterns is out of adjustable range. See Note 
    6-9 Not used  -  - 
     
    ƒ  For details, see the Troubleshooting Guide - Line Position Adjustment section.  
    						
    							 
    SM 4-7 B230/B237 
    Trouble 
    shooting 
    4.2  SCANNER TEST MODE 
    4.2.1  VPU TEST MODE 
    Output the VPU test pattern with SP4-907-001 to make sure the scanner VPU control 
    operates correctly. The VPU test pattern prints out after you have set the SP mode settings 
    and pressed the start key. 
    ƒ  The CCD on the SBU board may be defective if the copy is abnormal and the VPU test 
    pattern is normal. 
    ƒ  The following can be the cause if the copy is normal and the VPU test pattern is 
    abnormal: 
    ƒ  The harness may not be correctly connected between the SBU and the BICU 
    ƒ  The BICU (IPU) or SBU board may be defective. 
    4.2.2  BICU (IPU) TEST MODE 
    You can check the BICU (IPU) board with the SP mode menu, SP4-904-1 or -2. 
    If no error is detected, the test ends. Then the completion code shows in the operation 
    panel display. If an error is detected, the test is interrupted. Then an error code shows. The 
    table below lists the completion and error codes. 
    SP4-904-1 Register Access 
    There are 16 bit switches in this SP. Each bit indicates each CPU as follows. The error 
    result is displayed on the operation panel in decimal number. 
    0: Normal, 1: Error   
    Bit 0: TAURUS register 
    Bit 1: ORION register 
    Bit 2: LUPUS register Bit 3 to 11: Not used 
    Bit 12: Ri20 register 
    Bit 13 to 15: Not used 
    SP4-904-2 Image Path 
    There are 16 bits switches in this SP. Each bit indicates each CPU path as follows. The 
    error result is displayed on the operation panel in decimal number. 
    0: Normal, 1: Error 
    Bit 0: Image path from SBU to TAURUS 
    Bit 1: Image path from TAURUS to ORION 
    Bit 2: Image path from ORION to TAURUS 
    Bit 3: Image path from TAURUS to LUPUS Bit 4 to 11: Not used 
    Bit 12: Image path from LUPUS to Ri20 
    Bit 13: Image path from Ri20 to GAVD 
    Bit 14 and 15: Not used 
      
    						
    							 
    B230/B237 4-8  SM 
    Errors may be caused by the following problems: 
    1.  Short circuit on the signal lines 
    ƒ  When the BICU board is installed, a pin or two on the ASIC is damaged. 
    ƒ  Some conductive matter or object is trapped among the pins. 
    ƒ Condensation 
    2.  Destruction of circuit elements 
    ƒ  Over current or a defective element breaks the circuit. 
    3.  Abnormal power supply 
    •The required voltage is not supplied to the devices. 
    4. Overheat/overcooling 
    ƒ  The environment is inappropriate for the board (the scanner unit). 
    5. Static electricity 
    ƒ  Static electricity of a high voltage occurs during the test. 
    6. Others 
    ƒ  The scanner and BICU are incorrectly connected. 
    When you have completed a check, turn the main switch off and on before you do another 
    check. When you have completed all necessary checks, turn the main switch off and on.  
    						
    							 
    SM 4-9 B230/B237 
    Trouble 
    shooting 
    4.3  SERVICE CALL CONDITIONS 
    4.3.1 SUMMARY 
    The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter 
    (not controller errors) are put into four types. The type is determined by their reset 
    procedures. The table shows the classification of the SC codes. 
     
     Key Definition Reset Procedure 
    Controller 
    errors CTL The error has occurred in the 
    controller. See “Troubleshooting Procedure” 
    in the table. 
    A The error involves the fusing 
    unit. The machine operation is 
    disabled. The user cannot reset 
    the error. Turn the main switch off and on. 
    Reset the SC (set SP5-810-1). 
    Turn the main switch off and on. 
    B The error involves one or some 
    specific units. The machine 
    operates as usual, excluding 
    the related units. Turn the operation switch off and 
    on. 
    C The error is logged. The 
    SC-code history is updated. 
    The machine operates as 
    usual. The SC will not show. Only the 
    SC history is updated.   
    Other errors 
    D The machine operation is 
    disabled. You can reset the 
    machine by turning the 
    operation switch or main switch 
    off and on. If the error occurs 
    again, the same SC code is 
    displayed. Turn the operation switch or main 
    power switch off and on. 
    After you turn the main power switch off, wait for one second or more before you turn the 
    main power switch on (
      SC 672). All SCs are logged. The print log data (SP5-990-004) 
    in SP mode can check the latest 10 SC codes detected and total counters when the SC  
    						
    							 
    B230/B237 4-10  SM 
    code is detected. 
     
    ƒ  If the problem is related electrical circuit boards, first disconnect then reconnect 
    the connectors before you replace the PCBs. 
    ƒ  If the problem concerns a motor lock, first check the mechanical load before you 
    replace motors or sensors. 
    SC Code Classification 
    The table shows the classification of the SC codes: 
    Class 1 Section SC CodeDetailed section 
    100 -  Scanner 
    1XX Scanning  
    190 -  Unique for a specific model 
    200 -  Polygon motor 
    220 -  Synchronization control 
    230 -  FGATE signal related 
    240 -  LD control 
    260 -  Magnification 
    2XX Laser exposure  
    280 -  Unique for a specific model 
    300 -  Charge 
    330 -  Drum potential 
    350 -  Development 
    3XX  Image development 1 
    380 -  Unique for a specific model 
    400 -  Image transfer 
    420 -  Paper separation 
    430 -  Cleaning 
    440 -  Around drum 
    4XX  Image development 2 
    460 -  Unit  
    						
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