Ricoh B230 Service Manual
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SM 5-415 B230/B237 Service Tables 50 Electronic confirmation check failed SD update data is incorrect. The data on the SD card is for another machine. Acquire correct update data then install again.
B230/B237 5-416 SM 5.7 SD CARD APPLI MOVE 5.7.1 OVERVIEW The service program “SD Card Appli Move” (SP5-873) lets you to copy application programs from one SD card to another SD card. Slot 1 and Slot 2 are used to store application programs. But there are 3 possible applications (PostScript 3, DOS unit, PictBridge). You cannot run application programs from Slot 3. However you can move application programs from Slot 3 to either Slot 1 or Slot 2 with the following procedure (Slot 1 has the priority in the SD card Appli Move procedure if both Slot 1 and Slot 2 are used): 1. Choose a SD card with enough space. 2. Enter SP5873 “SD Card Appli Move”. Then move the application from the SD Card in Slot 3 to the Slot you want. ƒ Do steps 1-2 again if you want to move another application program. 3. Exit the SP mode Use high caution when you do the SD Card Appli Move procedure: 1. The data necessary for authentication is transferred with the application program from an SD card to another SD card. Authentication fails if you try to use the SD card after you copy the application program from one card to another card. 2. Do not use the SD card if it has been used by the user on the computer. Normal operation is not guaranteed when such an SD card is used. 3. Remove the cover [A] ( x 2). 4. Keep the SD card in the place [B] after you copy the application program from
SM 5-417 B230/B237 Service Tables one card to another card. This is done for the following reasons: 1. The SD card can be the only proof that the user is licensed to use the application program. 2. You may need to check the SD card and its data to solve a problem in the future. 5. You cannot copy PostScript data to another SD card. You have to copy other data to the same SD card that stores PostScript data. 5.7.2 MOVE EXEC The menu “Move Exec” (SP5-873-001) lets you copy application programs from the original SD card to another SD card. ƒ Do not turn ON the write protect switch of the system SD card or application SD card on the machine. If the write protect switch is ON, a download error (e.g. Error Code 44) occurs during a firmware upgrade or application merge. 1. Turn the main switch off. 2. Make sure that an SD card is in SD Card Slot 1. The application program is copied into this SD card. 3. Insert the SD card (having stored the application program) to SD Card Slot 3. The application program is copied from this SD card. 4. Turn the main switch on. 5. Start the SP mode. 6. Select SP5-873-001 “Move Exec.” 7. Follow the messages shown on the operation panel. 8. Turn the main switch off. 9. Remove the SD card from SD Card Slot 3. 10. Turn the main switch on. 11. Check that the application programs run normally. 5.7.3 UNDO EXEC The menu “Undo Exec” (SP5-873-002) lets you copy back application programs from an SD card to the original SD card. You can use this program when, for example, you have mistakenly copied some programs by using Move Exec (SP5-873-001). ƒ Do not turn ON the write protect switch of the system SD card or application SD card on the machine. If the write protect switch is ON, a download error (e.g. Error Code 44) occurs during a firmware upgrade or application merge. 1. Turn the main switch off.
B230/B237 5-418 SM 2. Insert the original SD card in SD Card Slot 3. The application program is copied back into this card. 3. Insert the SD card (having stored the application program) to SD Card Slot 1. The application program is copied back from this SD card. 4. Turn the main switch on. 5. Start the SP mode. 6. Select SP5-873-002 “Undo Exec.” 7. Follow the messages shown on the operation panel. 8. Turn the main switch off. 9. Remove the SD card from SD Card Slot 3. ƒ This step assumes that the application programs in the SD card are used by the machine. 10. Turn the main switch on. 11. Check that the application programs run normally.
SM 5-419 B230/B237 Service Tables 5.8 CONTROLLER SELF-DIAGNOSTICS 5.8.1 OVERVIEW There are three types of self-diagnostics for the controller. 1. Power-on self-diagnostics: The machine automatically starts the self-diagnostics just after the power has been turned on. 2. Detailed self-diagnostics: The machine does the detailed self-diagnostics by using a loop-back connector (P/N G0219350) 3. SC detection: The machine automatically detects SC conditions at power-on or during operation. The following shows the workflow of the power-on and detailed self-diagnostics.
B230/B237 5-420 SM 5.8.2 DETAILED SELF-DIAGNOSTICS In addition to the self-diagnostic test initiated every time the main machine is powered on, you can set the machine in a more detailed diagnostic mode manually. This lets you test other components or conditions that are not tested during self-diagnosis after power on. The following device is required in order to put the machine in the detailed self-diagnosis mode: No. Name G0219350 Parallel Loopback Connector
SM 5-421 B230/B237 Service Tables Executing Detailed Self-Diagnosis Do the following procedure to execute detailed self-diagnosis. 1. Switch off the machine, and connect the parallel loopback device to the Centronics I/F port. 2. Hold down , press and hold down . Then switch on the machine while pressing both keys at the same time. You will see “Now Loading” on the touch-panel. Then you will see the results of the test. The machine automatically starts the self-diagnostics and prints the diagnostic report after completing the test. ƒ Refer to the diagnostics report for the detected errors. You can check the errors detected during self-diagnostics with SP7-832-001 (Diag. Result).
B230/B237 5-422 SM 5.9 USING THE DEBUG LOG This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve error information for analysis. Every time an error occurs, debug information is recorded in volatile memory. But this information is lost when the machine is switched off and on. To capture this debug information, the Save Debug Log feature provides two main features: ƒ Switching on the debug feature so error information is saved directly to the HDD for later retrieval. ƒ Copying the error information from the HDD to an SD card. Do the following procedure below to set up the machine so the error information is saved automatically to the HDD when a user has problems with the machine. Then ask the user to reproduce the problem. 5.9.1 SWITCHING ON AND SETTING UP SAVE DEBUG LOG The debug information cannot be saved until the “Save Debug Log” function has been switched on and a target has been selected. 1. Enter the SP mode and switch the Save Debug Log feature on. ƒ Press then use the 10-key pad to enter . ƒ Press and hold down for more than 3 seconds. ƒ Touch “Copy SP”. ƒ On the LCD panel, open SP5857. 2. Under “5857 Save Debug Log”, touch “1 On/Off”. 3. On the control panel keypad, press “1”. Then press . This switches the Save Debug Log feature on. ƒ The default setting is “0” (OFF). This feature must be switched on in order for the debug information to be saved.
SM 5-423 B230/B237 Service Tables 4. Select the target destination where the debug information will be saved. Under “5857 Save Debug Log”, touch “2 Target”, enter “2” with the operation panel key to select the hard disk as the target destination. Then press . ƒ Select “3 SD Card” to save the debug information directly to the SD card if it is inserted in the service slot. 5. Now touch “5858” and specify the events that you want to record in the debug log. SP5858 (Debug Save When) provides the following items for selection. 1 Engine SC Error Saves data when an engine-related SC code is generated. 2 Controller SC Error Saves debug data when a controller-related SC Code is generated. 3 Any SC Error Saves data only for the SC code that you specify by entering code number. 4 Jam Saves data for jams. ƒ More than one event can be selected. Example 1: To Select Items 1, 2, 4 Touch the appropriate items(s). Press “ON” for each selection. This example shows “Engine SC Error” selected.
B230/B237 5-424 SM Example 2: To Specify an SC Code Touch “3 Any SC Error”, enter the 3-digit SC code number with the control panel number keys. Then press . This example shows an entry for SC670. ƒ For details about SC code numbers, please refer to the SC tables in Section 4. “Troubleshooting”. 6. Select one or more memory modules for reading and recording debug information. Touch “5859”. Under “5859” press the necessary key item for the module that you want to record. Enter the appropriate 4-digit number. Then press . ƒ Refer to the two tables below for the 4-digit numbers to enter for each key. The example below shows “Key 1” with “2222” entered. The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.)