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Ricoh B230 Service Manual

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    SM 4-101 B230/B237 
    Trouble 
    shooting 
     
    After Executing SP2-111-003 
    Result (SP2-194) 
    -007 -010, -011, 
    -012 Test pattern check Possible cause/Countermeasure 
    White image, 
    Abnormal image, Low 
    density ƒ  Defective laser optics housing unit 
    shutter 
    ƒ  Defective image processing unit 
    ƒ  Low density of test pattern 
    ƒ Defective BICU 
    1.  Replace the shutter motor. 
    2.  Replace the high voltage power 
    supply unit. 
    3.  Do the forced process control 
    (SP3-011-001) or supply some 
    toner (SP3-015-xxx). 
    4. Replace the BICU. 
    Result:  
    2 or 3 
    (Line pattern 
    detection 
    failure) 
    Normal image, but   
    with color registration 
    errors ƒ  Defective ID sensor shutter 
    ƒ  Defective ID sensor 
    ƒ Defective BICU 
    1.  Replace the ID sensor shutter 
    solenoid. 
    2.  Replace the ID sensor. 
    3. Replace the BICU.  
    Result: 1 
    One of 
    results (-010, 
    -011, -012): 
    5 
    (Out of 
    adjustable 
    range) The main scan 
    registrations of M, C, 
    Y are shifted by more 
    than ± 15 mm from 
    the main scan 
    registration of Bk. ƒ  Defective laser optics housing unit 
    ƒ Defective BICU 
    1.  Replace the laser optics housing 
    unit. 
    2. Replace the BICU.  
    						
    							 
    B230/B237 4-102  SM 
     
        The sub scan 
    registrations of M, C, 
    Y are shifted by more 
    than ± 20 mm from 
    the sub scan 
    registration of Bk. ƒ  Defective image transfer belt 
    ƒ  Defective drive units 
    ƒ Defective BICU 
    1.  Replace the image transfer belt. 
    2.  Replace the drum motor. 
    3. Replace the BICU.  
    						
    							 
    SM 4-103 B230/B237 
    Trouble 
    shooting 
     
    The main scan 
    registration is shifted 
    by more than ± 0.66 
    mm, but only at the 
    central area of the 
    image on the output. ƒ  Defective ID sensor at center 
    ƒ  Deformed center area on the image 
    transfer belt   
    ƒ Defective BICU 
    1.  Replace the ID sensor. 
    2.  Replace the image transfer belt. 
    3. Replace the BICU. 
    The skew for M, C, Y 
    is more than ± 0.75 
    mm from the main 
    scan registration of 
    Bk  ƒ Defective PCU 
    ƒ  Defective laser optics housing unit 
    ƒ Defective BICU 
    1.  Reinstall or replace the PCU. 
    2.  Replace the laser optics housing 
    unit. 
    3. Replace the BICU. 
      
    Others ƒ  Skew correction upper limit error   
    ƒ Defective BICU 
    1.  Reset the skew correction value 
    (see the note at the bottom of the 
    table). 
    2. Replace the BICU. 
    Result: 0  -  -  Do SP2-111-001 or -002. 
     
    ƒ  For details about how to reset the skew correction value, see Recovery procedure 
    for SC285 and no replacement preparation of laser optics housing unit in “Laser 
    Optics Housing Unit Replacement” (in the Replacement and Adjustment section  of 
    the manual).  
    						
    							 
    B230/B237 4-104  SM 
     
    After Executing SP2-111-001 
    Result (SP2-194) 
    -007 -010, -011, 
    -012 Test pattern check Possible cause/Countermeasure 
    White image, 
    Abnormal image,   
    Low density ƒ  Defective laser optics housing unit 
    shutter 
    ƒ  Defective image processing unit 
    ƒ  Low density of test pattern 
    ƒ Defective BICU 
    1.  Replace the shutter motor. 
    2.  Replace the high voltage power 
    supply unit. 
    3.  Do the forced process control 
    (SP3-011-001) or supply some 
    toner (SP3-015-xxx).   
    4. Replace the BICU. 
    Result:  
    2 or 3 
    (Line pattern 
    detection 
    failure) 
    Normal image, but   
    with color registration 
    errors ƒ  Defective ID sensor shutter 
    ƒ  Defective ID sensor 
    ƒ Defective BICU 
    1.  Replace the ID sensor shutter 
    solenoid. 
    2.  Replace the ID sensor. 
    3. Replace the BICU.  
    Result: 
    1 
    Result: 5 
    (Out of 
    adjustable 
    range) Low image density 
    on the output ƒ Low pattern density 
    1.  Do the forced process control 
    (SP3-011-001) or supply some 
    toner (SP3-015-xxx).    
    						
    							 
    SM 4-105 B230/B237 
    Trouble 
    shooting 
     
    The main scan 
    registrations of M, C, 
    Y are shifted by more 
    than ± 1.4 mm from 
    the main scan 
    registration of Bk. ƒ  No defective component 
    ƒ  Defective laser optics housing unit
    ƒ Defective BICU 
    1.  Do SP2-111-003 again. 
    2.  Replace the laser optics housing 
    unit. 
    3. Replace the BICU. 
    The sub scan 
    registrations of M, C, 
    Y are shifted by more 
    than ± 1.4 mm from 
    the sub scan 
    registration of Bk. ƒ  No defective component 
    ƒ  Defective image transfer belt 
    ƒ  Defective drive units 
    ƒ Defective BICU 
    1.  Do SP2-111-003 again. 
    2.  Replace the image transfer belt. 
    3.  Replace the drum motor. 
    4. Replace the BICU. 
    The main scan 
    registration is shifted 
    by more than ± 0.66 
    mm, but only at the 
    central area of the 
    image on the output. ƒ  Defective ID sensor at center 
    ƒ  Deformed center area on the 
    image transfer belt   
    ƒ Defective BICU 
    1.  Replace the ID sensor. 
    2.  Replace the image transfer belt. 
    3. Replace the BICU. 
    The skew for M, C, Y 
    is more than ± 0.75 
    mm from the main 
    scan registration of 
    Bk. – at the end of 
    the scan line? ƒ Defective PCU 
    ƒ  Defective laser optics housing unit
    ƒ Defective BICU 
    1.  Reinstall or replace the PCU. 
    2.  Replace the laser optics housing 
    unit. 
    3. Replace the BICU. 
      
    Others ƒ  Skew correction upper limit error   
    ƒ Defective BICU 
    1.  Reset the skew correction value  
    						
    							 
    B230/B237 4-106  SM 
    (see the note at the bottom of the 
    table). 
    2. Replace the BICU. 
     
    The main scan 
    registration of Bk is 
    shifted. ƒ  Abnormal SP setting value of 
    main scan: Bk 
    1.  Adjust the value with 
    SP2-101-001.  
    No color 
    registration 
    errors 
    The main scan 
    length of Bk is 
    shifted. ƒ  Abnormal SP setting value of 
    main scan length detection: Bk 
    1.  Adjust the value with 
    SP2-185-001. 
    Low image density 
    on the output ƒ Low pattern density 
    1.  Do the forced process control 
    (SP3-011-001) or supply some 
    toner (SP3-015-xxx). 
    Result: 
    0 
    Color 
    registration 
    errors The main scan 
    registration is shifted, 
    but only at the 
    central area of the 
    image on the output. ƒ  Defective ID sensor at center 
    ƒ  Deformed center area on the 
    image transfer belt   
    ƒ Defective BICU 
    1.  Replace the ID sensor. 
    2.  Replace the image transfer belt. 
    3. Replace the BICU.  
    						
    							 
    SM 4-107 B230/B237 
    Trouble 
    shooting 
     
    The main scan 
    registrations of M, C, 
    Y are shifted. ƒ  Defective laser optics housing unit
    ƒ  Defective ID sensor 
    ƒ Defective BICU 
    ƒ Incorrect SP value 
    1.  Replace the laser optics housing 
    unit. 
    2.  Replace the ID sensor. 
    3. Replace the BICU. 
    4.  Adjust the value with 
    SP2-182-004 to -021. 
     
    The sub scan 
    registrations of M, C, 
    Y are shifted. ƒ  Defective image transfer belt 
    ƒ  Defective drive units 
    ƒ  Defective ID sensor 
    ƒ Defective BICU 
    ƒ Incorrect SP value 
    1.  Replace the image transfer belt. 
    2.  Replace the ID sensor. 
    3.  Replace the drum motor. 
    4. Replace the BICU. 
    5.  Adjust the value with 
    SP2-182-022 to -039. 
     ƒ  
      
    The skew of M, C, Y 
    is different. ƒ Defective PCU 
    ƒ  Defective laser optics housing unit
    ƒ Defective IOB 
    1.  Reinstall or replace the PCU. 
    2.  Replace the laser optics housing 
    unit. 
    3. Replace the IOB. 
      
    						
    							 
    B230/B237 4-108  SM 
     
     
    ƒ  For details about how to reset the skew correction value, see Recovery procedure 
    for SC285 and no replacement preparation of laser optics housing unit in “Laser 
    Optics Housing Unit Replacement” (in the Replacement and Adjustment section  of 
    the manual).  
    						
    							 
    SM 4-109 B230/B237 
    Trouble 
    shooting 
    4.6  JAM DETECTION 
    4.6.1  PAPER JAM DISPLAY 
    SP7-504 shows the paper jam history. 
     
    CODE: indicates the jam code. 
    SIZE: indicates the paper Size Code. 
    Total: Indicates the total counter (SP7-502-001). 
    DATE: indicates the date when the jam occurred. 
    4.6.2  JAM CODES AND DISPLAY CODES 
    Jam Code 
    SP Display Description LCD 
    Display 
    7504 1  At Power On  Paper is not fed at power on.  A 
    7504 3  Tray 1: ON  Paper is not fed from tray 1.  A 
    7504 4  Tray 2: ON  Paper is not fed from tray 2.  Y 
    7504 5  Tray 3: ON  Paper is not fed from tray 3 (LCT).  Y 
    7504 6  Tray 4: ON  Paper is not fed from tray 4.  A 
    7504 8  Bypass: ON  Paper is not fed from the by-pass tray.  Z 
    7504 9  Duplex: ON  Paper is jammed at the duplex unit.  Z 
    7504 11 Vertical Transport 1: 
    ON Paper feed sensor 1 does not detect 
    paper from tray 1. A 
    7504 12 Vertical Transport 2: 
    ON Paper feed sensor 2 does not detect 
    paper from tray 2. A 
    7504 13  Bank Transport 1 Vertical transport sensor 1 or relay 
    sensor does not detect paper from tray 3 Y  
    						
    							 
    B230/B237 4-110  SM 
    Jam Code 
    SP Display Description LCD 
    Display 
    (LCT). 
    7504 17  Registration: ON Registration sensor does not detect 
    paper. B 
    7504 18  Fusing Entrance: ON Fusing entrance sensor does not detect 
    paper. B 
    7504 19  Fusing Exit: ON Fusing exit sensor does not detect 
    paper. B 
    7504 20  Paper Exit: ON  Paper exit sensor does not detect paper.  C 
    7504 21  Relay Exit: ON Tray exit sensor (bridge unit) does not 
    detect paper. D 
    7504 22  Relay Transport: ON Relay sensor (bridge unit) does not 
    detect paper. D 
    7504 25  Duplex Exit: ON Duplex exit sensor does not detect 
    paper. Z 
    7504 26  Duplex Reverse: ON    Z 
    7504 27  Duplex Entrance: ON Duplex entrance sensor does not detect 
    paper. Z 
    7504 28  1-Bin Exit Sensor 1-bin tray exit sensor does not detect 
    paper. C 
    7504 51  SEF Sensor 1  Paper feed sensor 1 does not turn off.  B 
    7504 52  SEF Sensor 2  Paper feed sensor 2 does not turn off.  A 
    7504 53  Bank SEF Sensor 1 Vertical transport sensor or relay sensor 
    1 does not turn off. Y 
    7504 54  Bank SEF Sensor 2 Vertical transport sensor 2 does not turn 
    off. Y  
    						
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