Panasonic Digital Business System Section 700 Feature Operation Manual

							Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-35
Night Service
(CPC-AII prior to Version 7.0 and CPC-B Prior to Version 7.0)
Description
The Attendant can switch the system between Day and Night Modes for 
answering outside calls. It is also possible to program the system to 
automatically switch between night and day modes. (CPC-AII or CPC-B 
Version 4.0 or higher is required for automatic day mode settings.)
While in Night Mode (generally used at night or any time when your office is 
closed), incoming calls can ring at selected extensions (a night watchman’s 
extension, for example), an extension connected to an answering machine, or 
to a Universal Night Answer point. Universal Night Answer (UNA) is used to 
allow calls to be picked up from any extension. 
See page 3-64 for information on setting a UNA point.
See “Auto Day Mode” (page 3-6) for information on a CPC-B Version 4.0 
enhancement (also available in CPC-AII) that allows automatic switching 
between day and night modes.
Operation
To switch to Night Mode:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “#52.”
3. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 “NIGHT MODE” appears on the display.
To switch to Day Mode:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone. 
						

							Chapter 3. System Features Section 700 - Operation 
Page 3-36 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
 The ON/OFF
 LED lights.
2. Dial “#52.”
3. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 “DAY MODE” appears on the display.
Related Programming
 FF1 (System): Ring Patterns for UNA Terminals (M, C, & B)
 FF4 (Ringing and Hunt Groups): CO Day Ring Assignment
 FF4 (Ringing and Hunt Groups): CO Night Ring Assignment
Hardware Requirements
 Calls during Night Mode are often directed to external paging speakers or 
to an external ringing device, such as a night bell. External paging and 
ringing devices are not provided with the DBS; they must be purchased 
separately.
Considerations
 If “#52” is assigned to an FF key on an attendant phone, the attendant can 
switch between Day and Night Modes simply by pressing the key. The FF 
key lights red when the system is in night mode.
 If there are two Attendant Phones and both DSS consoles have a NIGHT
 
key (programmed on a FF key), both NIGHT
 indicators will light red 
when Night Mode is activated.
 If the system is programmed to switch between night and day modes 
automatically, you cannot
 switch between modes by using “#52.” 
						

							Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-37
Night Service
(CPC-AII Version 7.0 and higher and CPC-B Version 7.0 and higher)
Description
The Attendant can switch the system between Day and two Night Modes for 
answering outside calls. It is also possible to program the system to 
automatically switch between night and day modes. 
While in a Night Mode (generally used at night or any time when your office 
is closed), incoming calls can ring at selected extensions (a night watchman’s 
extension, for example), an extension connected to an answering machine, or 
to a Universal Night Answer point. Universal Night Answer (UNA) is used to 
allow calls to be picked up from any extension. 
See page 3-64 for information on setting a UNA point.
See “Auto Day Mode” (page 3-8) for information that allows automatic 
switching between day and night modes.
Operation
To switch to a Night Mode:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Dial “#522
” for Night1 mode or “#523
” for Night 2 mode. (Note: #520
 
can be used to toggle between Day, Night1 and Night2 modes.)
3. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 “NIGHT MODE” or “NIGHT2 MODE” appears on the display.
To switch to Day Mode:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone. 
						

							Chapter 3. System Features Section 700 - Operation 
Page 3-38 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
 The ON/OFF
 LED lights.
2. Dial “#521
.” (Note: #520 can be used to toggle between modes.)
3. Press the ON/OFF
 key.
 The ON/OFF
 LED goes off.
 “DAY MODE” appears on the display.
Related Programming
 FF1 (System): Ring Patterns for UNA Terminals (M, C, & B)
 FF4 (Ringing and Hunt Groups): CO Day Ring Assignments
 FF4 (Ringing and Hunt Groups): CO Night Ring Assignments
 FF4 (Ringing and Hunt Groups): CO Night2 Ring Assignments
Hardware Requirements
 Calls during a Night Mode are often indicated by external paging speakers 
or an external ringing device, such as a night bell. External paging and 
ringing devices are not provided with the DBS; they must be purchased 
separately.
Considerations
 Day, Night and Night 2 modes can be assigned to FF keys on an attendant 
phone. The attendant can switch between Day, Night and Night 2 modes 
simply by pressing the appropriate key. The FF key lights red when the 
system is in the assigned mode. Alternatively a DAY/NIGHT1/NIGHT2 
toggle mode key can be assigned. Pressing the key toggles between modes. 
When in Day mode, the FF key LED is not lit. When in NIGHT1 mode, the 
LED lights red. When in NIGHT2 mode, the LED lights green.
 If the same mode key is assigned on different attendant positions, each key 
indicates the current mode. For instance, if a NIGHT1
 key is assigned for 
two attendants, both light when in NIGHT1
 mode.
 If the system is programmed to switch between night and day modes 
automatically, you can manually switch
 between modes by using the 
“#520/#521/#522/#523.” (This is different than earlier versions of 
software.) 
						

							Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-39
Off-Premises Extension
(All Versions)
Description
SLTs that are located in remote locations can be connected to the DBS 
through the Off-Premises Extension (OPX) Adaptor. 
Off-premise phones can be connected through a direct line to the DBS or 
through the central office, depending on how far they are from the main 
cabinet. For specifications, see Installation (Section 300). 
Operation
Feature operation for OPX extensions is the same as for local SLTs connected 
to the DBS.
Related Programming
 FF3 (Extension): Terminal Type
Hardware Requirements
 One OPX Adaptor (VB-43702) is required for each OPX extension.
 When OPX extensions are connected through the central office, an 
external ringer supply may be required. If required, the ringing supply is 
connected to the OPX Adaptor.
Considerations
 Up to 8 OPX extensions can be connected to a system.
 The DBS side of the OPX Adaptor is connected to a digital extension port.
Paging
(All Versions)
Description
Internal paging is accomplished through the speakers of your system’s key 
phones. The Paging feature allows you to contact someone temporarily away  
						

							Chapter 3. System Features Section 700 - Operation 
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from an extension, give instructions to an entire group, or communicate with 
several people at once. If an external paging system is connected to your 
system, pages can also be sent through its speakers.
Beginning with CPC-B Version 3.1, the Paging feature can also be 
programmed to time out after sixty seconds. When a page call times out, a 
busy tone is sent to the extension that initiated the page.
Operation
To use the Paging feature:
1.  Pick up the handset.
2.  Press “#,” then enter the number of the desired Paging Group (00-07).
The EXT
 LED lights.
3.  Make your announcement.
4.  Replace the handset.
Related Programming
 FF1 (System): Page Duration (CPC AII and CPC-B Version 3.1 or higher)
 FF1 (System): External Page Interface Control for Paging Groups
 FF3 (Extension): Extension Page Group
Hardware Requirements
 External relays and an amplifier are required for external paging.
Considerations
 If an external paging system has been connected to Paging Groups 00-07, 
pages can be made through the external speakers. Voice Paging can also be 
heard over the extensions in groups 00-07.
 An extension can belong to more than one paging group.
 A maximum of eight Paging Groups can be assigned to a system.
 Only one page may be performed at a time with one exception. Pages to 
group 00 always take priority. If you page group 00 while another 
extension is paging group 01-07, the other page terminates. The other 
pager receives busy and “Page Overridden” displays on the telephone. 
						

							Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-41
 Paging cannot be heard at busy extensions or at extensions for which the 
Do Not Disturb, Call Forwarding, or Absence Message feature is activated. 
 You can answer Paging from an idle extension by dialing the Meet-Me 
Answer code (“77”) during a page or if in a call, placing the call on hold 
and dialing “77.”
Power Failure Transfer
(All Versions)
Description
This feature provides telephone service to a limited number of SLTs during a 
power failure. The SLTs are connected to the CO via a Power Failure Unit 
(PFU). 
In the event of a power failure, the power failure extensions have dial tone 
directly from the CO; system features and restrictions do not apply.
Hardware Requirements
 Power Failure Unit (VA-43703)
 An SLT that will be connected to the PFU.
Considerations
 Up to four SLTs can be connected to one Power Failure Unit.
 If a call is in progress through the PFU when the power is restored, the call 
will be disconnected.
 For added protection against power outages, backup batteries can be 
installed in the DBS. Backup batteries provide full telephone service and 
system features to all DBS extensions for a limited amount of time. 
With maximum traffic, the backup batteries last up to 40 minutes for the 
DBS 40 and 72, and up to 30 minutes for the DBS 96.  
						

							Chapter 3. System Features Section 700 - Operation 
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Remote Maintenance
(All Versions)
Description
The DBS can be programmed from a remote terminal or from a remote PC. 
Remote programming can be accomplished using the Remote Programming 
Mode or by using Panasonic’s PCAS (Personal Computer Administration 
System) or DBS Manager software.
Remote Programming Mode
(All Versions)
Description
Remote Programming Mode uses a “dumb” terminal or a PC to access the 
DBS. This method of remote maintenance is less sophisticated and more 
difficult than using PCAS or DBS Manager.
You can enter the Remote Programming Mode through any of these three 
methods:
 By using a local PC and communications package to connect directly to 
the DBS serial port
 By dialing into the system through a direct DISA trunk
 By dialing into the system through a regular CO trunk, then requesting the 
operator to enter the Remote Programming ID Code.
Operation
Terminal Programming Through a Direct Connection 
When programming from a terminal connected to the RS-232C (SMDR) port, 
perform the following steps:
1.  Make certain the cables are configured and connected as outlined in 
Section 300.
2.  Make certain the DBS is in the SMDR mode by entering the following 
code from the attendant port:
ON/OFF
 #93
3.  Enter your terminal communications program and make sure your PC’s 
data communications settings match those of the DBS. 
						

							Section 700 - Operation Chapter 3. System Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page 3-43
4.  From your terminal communications program, type the following 
command:
#99xxxx
 (where xxxx = the site’s password)
5.  After the DBS responds, type P 
and 
then press Enter.
Follow the directions on the screen to access the desired program. (See 
“Terminal Programming Commands.”)
Terminal Programming Through DISA
Note: 
The DBS must be equipped with an MFR card and a RAI card to allow 
terminal programming using this method.
When programming through a DISA trunk, perform the following steps:
1.  Dial into the DBS through a DISA trunk.
2.  Once you are connected, type #69999
 from your terminal communications 
program. 
3.  After the DBS responds with REMT>, type P
 and then press Enter.
Follow the directions on the screen to access the desired program. (See 
“Terminal Programming Commands.”)
Terminal Programming Through a CO Trunk and Operator Transfer
Note: 
The DBS must be equipped with an MFR card and a RAI card to allow 
terminal programming using this method.
When programming through a normal trunk, perform the following steps:
1.  Dial into the DBS through a normal trunk.
2.  Ask the operator to place you on hold and dial #69999
 to transfer you into 
remote programming. 
3.  After the DBS responds with REMT>, type P 
and 
then press Enter.
Follow the directions on the screen to access the desired program. (See 
“Terminal Programming Commands.”) 
						

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Terminal Programming Commands
Use the following commands to navigate terminal programming:
Remote Programming Using PCAS or DBS Manager
(CPC-A 3.1 and higher, CPC-A II, and CPC-B 1.0 and higher)
Description
PCAS provides a menu-driven interface for remote maintenance. For 
complete details about using PCAS, see the PCAS User’s Guide. 
Very similar to PCAS but more enhanced is the Windows-based program 
DBS Manager. For complete details of using DBS Manager, see the DBS 
Manager User’s Guide.
The primary function of these programs is to allow you to set up and maintain 
DBS settings using a PC. Their communications capabilities allow you to 
maintain the DBS settings while you are on-site with the DBS, or while you 
are off-site at a remote location.
These programs enable you to perform tasks such as:
 Setting up communications informationCommand Description
~01 Access System parameters
~02 Access Trunk parameters
~03 Access Extension parameters
~04 Access Ring assignments
~05 Access FF-key assignments
~06 Access Name assignments
~07 Access Toll Restriction data
~08 Access Least Cost Routing data
~09 Access Copy mode
~10 Access Speed Dial data
~B Back to previous address
~b Back to previous port
~F Forward to next address
~f Forward to next port
~R Return to provide mode
Ctrl-Z Quit