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Panasonic Digital Business System Section 700 Feature Operation Manual
Panasonic Digital Business System Section 700 Feature Operation Manual
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Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-21 Figure A-8.DSS/72 #1 Default Extension Numbers ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. OperationThe 44-Series DSS/72 operates the same as previous models. EM/24 - Key Arrangement Description The keys on the EM/24 unit (VB-44310) are arranged differently from the VB-43310 model. The EM/24 unit has 2 columns x 12 rows of keys (not 3 columns x 8 rows as in the previous version). This affects the following: Answ er Release Page-2 Page-3 Page-4 Page-5 Page-6 Night P anasonic 154 155 Park 0 Park 1 Park 2 Park 3 148 149 150 151 152 153 142 143 144 145 146 147 136 137 138 139 140 141 130 131 132 133 134 135 124 125 126 127 128 129 118 119 120 121 122 123 112 113 114 115116 117 106 107 108 109 110 111 100 101 102 103 104 105 DSS #1 Defau ltExtension N um bers Park-4 Park-5 Park-6 Park-7 Page-0 Page-1
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-22 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 FF-Keys. The FF-keys on the EM/24 are numbered bottom-to-top, left column first. The EM/24 key arrangement is shown in Figure A-9. Figure A-9.EM/24 Unit (VB-44310) keys ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. OperationThe 44-Series EM/24 operates the same as previous models. Speed-Dial Enhancements DescriptionThe CPC-EX supports up to 500 SSD numbers (code range 000-499) for each system, and up to 10 PSD numbers (code range 900-909) for each extension. FF12 FF24 FF11 FF23 FF10 FF22 FF9 FF21 FF8 FF20 FF7 FF19 FF6 FF18 FF5 FF17 FF4 FF16 FF3 FF15 FF2 FF14 FF1 FF13
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-23 With CPC-EX, you can chain up to 4 SSD codes together within a fifth SSD number. You can also chain up to 4 SSD or PSD codes together within a fifth PSD number. You can include both speed-dial codes and regular dialed numbers into the same speed-dial number. The maximum length of any speed-dial number is still 16 digits. ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. Notes1) Chain-Dialing Limitations and Restrictions: You cannot chain-dial any PSD codes within an SSD number, because the system would not be able to choose which extension to take the PSD code from (the same PSD code might exist on multiple extensions). You cannot “chain-within-a-chain”. For example: -- SSD Code 001 = AUTO 002(will not dial out; returns busy tone instead) -- SSD Code 002 = AUTO 003(will dial out) -- SSD Code 003 = 555-1212(will dial out) (the above restriction applies to PSD codes as well) You cannot chain-dial PSD or SSD codes if they are both included in each other’s speed-dial number. For example: -- SSD Code 000 = AUTO 001(will not dial out; returns busy tone instead) -- SSD Code 001 = AUTO 000(will not dial out; returns busy tone instead) 2) The programming address for SSD Display Restriction (FF1 2# 1# 5# [0 or 1]#) affects SSD codes 400-499. If disabled (i.e., set to “0”), the numbers assigned to SSD codes 400- 499 will display during dialing. The default is “0”. If enabled (set to “1”), the numbers assigned to SSD codes 400-499 will not display during dialing. Numbers associated with SSD codes 000-399 will always display during dialing.
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-24 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Additional Serial Port on CPC Card DescriptionThe CPC-EX card contains an on-board serial port (Serial Port 2) which can be used for Bus Monitor/ Remote Maintenance. This serial port (labeled CN5) is located just above the LEDs on the front of the card (see the illustration on Appendix A:-4). This additional serial port allows you to dial directly into the system for remote maintenance, without having to disconnect the SMDR cabling from the backplane serial port (Serial Port 1). Serial Port 1 (the backplane port) and Serial Port 2 have separate controls for baud rate, stop bit, parity, and data length InstallationSerial Port 2 requires the CPC-EX Serial Port Adapter Cable (VB-43890). This cable connects to Serial Port 2 via a 10-pin connector, and to a programming terminal via a DB25 connector. Figure A-10.CPC-EX Serial Port 2 CN11 CN12CN13CN14 CN15CN6 SW 1 CN3 TR K1 TR K2 TR K3 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC/TR K SCC CPC AU X 1 AU X2 CN5 CN4 CN2 CN1CN1 R S-232C Master C abinetProgramming Term inal Serial Port A d ap ter C ab leEnd (Requires D B -25 M ale)Program m ing Term inal End (R equires D B -9 or D B -25 M ale) Sig nal Nam ePin N o. and C onnection Signal Nam e DB-25W/DB-25 AdapterDB-9 TD RD N/C CTS DSR SG N/C DTR2 3 4 5 6 7 8 202 3 1 4 5 7 8 63 2 8 20 7 4 5 6RD TD CD DTR SG RTS CTS DSR V B -43890 Adapter C able DB-25 Male DB-25 Fem ale*DB-9or DB-25 M ale *The standard DBS SM DR /Maintenance cable(normally connected toCN6)maybe connected tothe program m ing terminal.
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-25 ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. Notes Serial Port 2 requires a special interface cable. Serial Port 2 can be used for Bus Monitor/Maintenance only. You must continue to use the backplane port (Serial Port 1) for SMDR. Port selections are made from the Attendant phone as follows: When Serial Port 2 is used (i.e., #92 has been entered), the internal RAI modem cannot be accessed. T1 Networking NOTE: The following information covers T1 Networking features that directly affect CPC- EX operation. For detailed information regarding T1 Networking, see “T1 Networking Reference Guide”, Part No.550X10001, Section 540. CPC-EX allows up to 4 DBS’s to be connected together via T1 interface to form a DBS phone network. Such a network provides the following features: Network Extension to Extension Calling Call Forwarding to Network Extensions Paging across Network nodes Network Route selection Remote DBS CO Access SMDR Network Support Independent Node Attendant Assignment These feature are described in greater detail in the following sections. Hardware Requirements Each site (node) must contain the following hardware: CPC-EX to set Serial Port 1 for...and Serial Port 2 for... dial #90 Bus Monitor/Maintenance no output dial #92 SMDR Bus Monitor/Maintenance dial #93 SMDR/Maintenance no output
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-26 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 SCC-B T1 Trunk Card T1 MDF T1 Sync Unit External CSU (not provided by Panasonic) The maximum number of nodes which can be connected together is 4. Each node can be either a single or double DBS cabinet configuration. The connection between these systems is accomplished via T1 talk paths, with the quantity determined during installation. Network Extension to Extension Calling Networked DBS’s use a 4-digit extension numbering plan. The first digit determines the node being called. For example: Node 1 - leading digit 1 Node 2 - leading digit 2 Node 3 - leading digit 3 Node 4 - leading digit 4 Figure A-11.T1 Network Extension Numbering When an extension in one node is called via the intercom from an extension in a different node, the called extension rings - Intercom Voice Calling and OHVA do not work when calling from one node to another. The DBS determines how to route the calls based on the network trunk group priorities established during programming. To allow optimum flexibility in a 4-node network, up to 3 different trunk group priorities can be established. Node 1 Extension 1XXXNode 2 Extension 2XXXT1 Node Network Trunks
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-27 Figure A-12.T1 Network Call Priority Routing Call Forwarding to Network Extensions Any call can forward to an extension on any node by assigning the targeted extension number in a Personal Speed Dial bin. To establish the call forward setting, the user follows normal call forwarding settings and uses the (AUTO)XXX personal speed dial number entry. Paging Across Network Nodes Every node can allow or deny network paging for each class of service. Network Route Selection An enhanced option is available for Forced Least Cost Routing to include network route selection. This option provides 50 6-digit entries which determine how dialed numbers are routed through the network for optimal cost performance. For example, if Node 1 of a networked system is in the 201 area code and Node 2 is in the 212 area code, all calls from Node 1 to the 212 area code or surrounding area codes can be routed through the second node to the public network. Remote CO Access End users in one node can also place calls manually through a distant node by dialing the node number followed by a trunk group (9). Node 3 Extension 3XXXNode 4 Extension 4XXX Node 1 Extension 1XXXNode 2 Extension 2XXX Leading Digit 2 Priority 1 Leading Digit 2 Priority 3 Le ad in g Digit 2 Pri or i ty 2
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-28 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 SMDR Network Support Enhanced options are available in CPC-EX to support call accounting in networked systems.These options are: Specifying the call record to be printed. A field has been added: FF1 2# 2# 6# (2#) - Incoming, Outgoing, Network In the actual SMDR record output, network traffic will be indicated by the following record types: W = CO Outgoing to Network w = CO Incoming from Network t = Network Transfer The following data output is found in the extension number field: #01-#64 - Network trunk number Independent Node Attendant Assignment A central network operator can be assigned for Dial 0 access from any node. Each node can independently designate a network attendant. For example, Nodes 1, 2 & 3 can send Dial 0 calls to the attendant on Node 1, while Node 4 sends Dial O calls to its local attendant. Settings Modified for Networking The following programming addresses have been modified to add parameters necessary for T1 networking. (See the T1 Networking Reference Manual for complete instructions) Extension Number Digits Description The CPC-EX card allows a 4-digit extension numbering plan to be used on networked DBS systems. The first digit of the extension determines on which DBS the extension is located - for example, extension 1321 will be on DBS 1, while extension 2547 will be on DBS 2. Each DBS routes calls based on the leading digit of the dialed extension. A DBS operating in a network environment must use the 4-digit extension numbering plan. Stand-alone (non-networked) DBS systems, however, must continue to use 2 or 3 digit extensions.
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-29 ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. SMDR Printing Mode 1: Outbound and Inbound Description SMDR data sent to Serial Port 1 can now include Network Calls also. ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. T1 Trunk Type Description The setting for T1 Trunk Type now includes a parameter for E&M Network. ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. Extension Numbers Description The address for extension number assignments has been modified to allow for 4-digit extensions. Forced LCR/NRS Description The address for Forced Least Cost Routing has been modified to include Network Node Route Selection (NRS). ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. Other Changes to Programming Addresses Flexible Function Screen Soft-Key Assignments (FF1 2# 7# 25-39# (1-10)# (xxxxxxxx)#) and FF Key Assignments have been modified to allow up to 8-digit entries.
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-30 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Enhanced Programming Addresses Enhanced programming addresses have been added to support T1 Networking. These addresses are applicable only in a networked environment and can be ignored in a stand- alone (non-networked DBS). Refer to the T1 Networking Reference Guide for detailed information. Modification to Toll Restriction Service DescriptionThe program address for TRS Operator Access (FF7 1# 18#...) has been modified to allow an extension to dial “0+NXX” phone numbers, even if “0-only” dialing is denied. Four settings are possible. ProgrammingSee Section 400 - Programming (Appendix C) for more detailed programming information. Notes The Operator Access address applies only to DBS systems using the (1995) NANP dialing plan (FF7 1# 17# 1#), and to TRS types 2-6 (TRS types 0 and 1 do not allow outbound dialing; TRS type 7 allows all dialing). If “0-only”, “00-only”, “10XXX0-only”, or “101XXXX0-only” calls are restricted (settings 0 or 2), the system will wait 6 seconds before automatically disconnecting the call. However, if the user dials additional digits within 6 seconds, the DBS will check other switches to determine whether to allow or deny the call. For all settings (0-3), the system will check the Equal Access Code Format switch (FF7 1# 21#...) if a CIC (carrier identification code) is dialed to reach a preferred inter-exchange carrier. For all settings (0-3), the system will check the international calls switches (FF7 1# 1# and FF7 1# 19#) if “01”, “10XXX01”, or “10XXXX01” is dialed. For settings 2 and 3, the system will not consider TRS settings for the trunk.