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Panasonic Digital Business System Section 700 Feature Operation Manual

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    							Section 700-Operation Appendix A. EX 1.0 Feature Update
    DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page A-21
     Figure A-8.DSS/72 #1 Default Extension Numbers
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    OperationThe 44-Series DSS/72 operates the same as previous models. 
    EM/24 - Key Arrangement
    Description
    The keys on the EM/24 unit (VB-44310) are arranged differently from the 
    VB-43310 model.  The EM/24 unit has 2 columns x 12 rows of keys (not 3 
    columns x 8 rows as in the previous version). This affects the following:
    Answ er Release
    Page-2 Page-3 Page-4 Page-5 Page-6 Night
    P anasonic
    154 155 Park 0 Park 1 Park 2 Park 3
    148 149 150 151 152 153
    142 143 144 145 146 147
    136 137 138 139 140 141
    130 131 132 133 134 135
    124 125 126 127 128 129
    118 119 120 121 122 123
    112 113 114 115116 117
    106 107 108 109 110 111
    100 101 102 103 104 105
    DSS #1 Defau ltExtension N um bers
    Park-4 Park-5 Park-6 Park-7 Page-0 Page-1 
    						
    							Appendix A. EX 1.0 Feature Update Section 700-Operation
    Page A-22 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
    
    FF-Keys. The FF-keys on the EM/24 are numbered bottom-to-top, left 
    column first.
    The EM/24 key arrangement is shown in Figure A-9. 
     Figure A-9.EM/24 Unit (VB-44310) keys
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    OperationThe 44-Series EM/24 operates the same as previous models.
    Speed-Dial Enhancements
    DescriptionThe CPC-EX supports up to 500 SSD numbers (code range 000-499) for 
    each system, and up to 10 PSD numbers (code range 900-909) for each 
    extension.
    FF12 FF24
    FF11 FF23
    FF10 FF22
    FF9 FF21
    FF8 FF20
    FF7 FF19
    FF6 FF18
    FF5 FF17
    FF4 FF16
    FF3 FF15
    FF2 FF14
    FF1 FF13 
    						
    							Section 700-Operation Appendix A. EX 1.0 Feature Update
    DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page A-23
    With CPC-EX, you can chain up to 4 SSD codes together within a fifth 
    SSD number. You can also chain up to 4 SSD or PSD codes together within 
    a fifth PSD number. You can include both speed-dial codes and regular 
    dialed numbers into the same speed-dial number.
    The maximum length of any speed-dial number is still 16 digits.
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    Notes1) Chain-Dialing Limitations and Restrictions:
     You cannot chain-dial any PSD codes within an SSD number, 
    because the system would not be able to choose which extension to 
    take the PSD code from (the same PSD code might exist on multiple 
    extensions).
     You cannot “chain-within-a-chain”.  For example:
    --  SSD Code 001 = 
    AUTO 002(will not dial out; returns busy tone 
    instead)
    --  SSD Code 002 = 
    AUTO 003(will dial out)
    --  SSD Code 003 = 555-1212(will dial out)
    (the above restriction applies to PSD codes as well)
     You cannot chain-dial PSD or SSD codes if they are both included in 
    each other’s speed-dial number. For example:
    --  SSD Code 000 = 
    AUTO 001(will not dial out; returns busy tone 
    instead)
    --  SSD Code 001 = 
    AUTO 000(will not dial out; returns busy tone 
    instead)
    2) The programming address for SSD Display Restriction (FF1  2#  1#  5#  
    [0 or 1]#) affects SSD codes 400-499.
     If disabled (i.e., set to “0”), the numbers assigned to SSD codes 400-
    499 will display during dialing. The default is “0”.
     If enabled (set to “1”), the numbers assigned to SSD codes 400-499 
    will not display during dialing.
     Numbers associated with SSD codes 000-399 will always display 
    during dialing. 
    						
    							Appendix A. EX 1.0 Feature Update Section 700-Operation
    Page A-24 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
    Additional Serial Port on CPC Card
    DescriptionThe CPC-EX card contains an on-board serial port (Serial Port 2) which 
    can be used for Bus Monitor/ Remote Maintenance. This serial port 
    (labeled CN5) is located just above the LEDs on the front of the card (see 
    the illustration on Appendix A:-4). This additional serial port allows you to 
    dial directly into the system for remote maintenance, without having to 
    disconnect the SMDR cabling from the backplane serial port (Serial Port 
    1).
     Serial Port 1 (the backplane port) and Serial Port 2 have separate controls 
    for baud rate, stop bit, parity, and data length
    InstallationSerial Port 2 requires the CPC-EX Serial Port Adapter Cable (VB-43890).  
    This cable connects to Serial Port 2 via a 10-pin connector, and to a 
    programming terminal via a DB25 connector.
     Figure A-10.CPC-EX Serial Port 2
    CN11
    CN12CN13CN14
    CN15CN6 SW 1
    CN3
    TR K1 TR K2 TR K3 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC/TR K SCC CPC AU X 1 AU X2
    CN5 CN4 CN2
    CN1CN1
    R S-232C
    Master C abinetProgramming Term inal
    Serial Port A d ap ter C ab leEnd
    (Requires D B -25 M ale)Program m ing Term inal End
    (R equires D B -9 or D B -25 M ale)
    Sig nal
    Nam ePin N o. and C onnection
    Signal
    Nam e
    DB-25W/DB-25
    AdapterDB-9
    TD
    RD
    N/C
    CTS
    DSR
    SG
    N/C
    DTR2
    3
    4
    5
    6
    7
    8
    202
    3
    1
    4
    5
    7
    8
    63
    2
    8
    20
    7
    4
    5
    6RD
    TD
    CD
    DTR
    SG
    RTS
    CTS
    DSR
    V B -43890
    Adapter C able
    DB-25
    Male
    DB-25
    Fem ale*DB-9or
    DB-25 M ale
    *The standard DBS SM DR /Maintenance cable(normally connected toCN6)maybe
    connected tothe program m ing terminal. 
    						
    							Section 700-Operation Appendix A. EX 1.0 Feature Update
    DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page A-25
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    Notes Serial Port 2 requires a special interface cable.
     Serial Port 2 can be used for Bus Monitor/Maintenance only. You must 
    continue to use the backplane port (Serial Port 1) for SMDR.
     Port selections are made from the Attendant phone as follows:
     When Serial Port 2 is used (i.e., #92 has been entered), the internal RAI 
    modem cannot be accessed.
    T1 Networking
    NOTE: The following information covers T1 Networking features that directly affect CPC-
    EX operation. For detailed information regarding T1 Networking, see “T1 
    Networking Reference Guide”, Part No.550X10001, Section 540.
    CPC-EX allows up to 4 DBS’s to be connected together via T1 interface to form a DBS 
    phone network. Such a network provides the following features:
     Network Extension to Extension Calling
     Call Forwarding to Network Extensions
     Paging across Network nodes
     Network Route selection
     Remote DBS CO Access
     SMDR Network Support
     Independent Node Attendant Assignment
    These feature are described in greater detail in the following sections.
    Hardware Requirements
    Each site (node) must contain the following hardware:
    CPC-EX
    to set Serial Port 1 for...and Serial Port 2 for...
    dial #90 Bus Monitor/Maintenance no output
    dial #92 SMDR Bus Monitor/Maintenance
    dial #93 SMDR/Maintenance no output 
    						
    							Appendix A. EX 1.0 Feature Update Section 700-Operation
    Page A-26 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
     SCC-B
     T1 Trunk Card
     T1 MDF
     T1 Sync Unit
     External CSU (not provided by Panasonic)
    The maximum number of nodes which can be connected together is 4. Each node can be 
    either a single or double DBS cabinet configuration. The connection between these systems 
    is accomplished via T1 talk paths, with the quantity determined during installation.
    Network Extension to Extension Calling
    Networked DBS’s use a 4-digit extension numbering plan. The first digit determines the node 
    being called. For example:
    Node 1 - leading digit 1
    Node 2 - leading digit 2
    Node 3 - leading digit 3
    Node 4 - leading digit 4
     Figure A-11.T1 Network Extension Numbering 
    When an extension in one node is called via the intercom from an extension in a different 
    node, the called extension rings - Intercom Voice Calling and OHVA do not work when 
    calling from one node to another. 
    The DBS determines how to route the calls based on the network trunk group priorities 
    established during programming. To allow optimum flexibility in a 4-node network, up to 3 
    different trunk group priorities can be established.
    Node 1
    Extension 1XXXNode 2
    Extension 2XXXT1 Node Network Trunks 
    						
    							Section 700-Operation Appendix A. EX 1.0 Feature Update
    DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page A-27
     Figure A-12.T1 Network Call Priority Routing
    Call Forwarding to Network Extensions
    Any call can forward to an extension on any node by assigning the targeted extension number 
    in a Personal Speed Dial bin. To establish the call forward setting, the user follows normal 
    call forwarding settings and uses the (AUTO)XXX personal speed dial number entry.
    Paging Across Network Nodes
    Every node can allow or deny network paging for each class of service.
    Network Route Selection
    An enhanced option is available for Forced Least Cost Routing to include network route 
    selection. This option provides 50 6-digit entries which determine how dialed numbers are 
    routed through the network for optimal cost performance.
    For example, if Node 1 of a networked system is in the 201 area code and Node 2 is in the 
    212 area code, all calls from Node 1 to the 212 area code or surrounding area codes can be 
    routed through the second node to the public network.
    Remote CO Access
    End users in one node can also place calls manually through a distant node by dialing the 
    node number followed by a trunk group (9).
    Node 3
    Extension 3XXXNode 4
    Extension 4XXX
    Node 1
    Extension 1XXXNode 2
    Extension 2XXX Leading Digit 2
    Priority 1
    Leading Digit 2
    Priority 3
    Le
    ad
    in
    g 
    Digit
     2
    Pri
    or
    i
    ty
     2 
    						
    							Appendix A. EX 1.0 Feature Update Section 700-Operation
    Page A-28 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
    SMDR Network Support
    Enhanced options are available in CPC-EX to support call accounting in networked 
    systems.These options are:
    Specifying the call record to be printed. A field has been added:
    FF1 2# 2# 6# (2#) - Incoming, Outgoing, Network
    In the actual SMDR record output, network traffic will be indicated by the following record 
    types:
    W = CO Outgoing to Network
    w = CO Incoming from Network
    t = Network Transfer
    The following data output is found in the extension number field:
    #01-#64 - Network trunk number
    Independent Node Attendant Assignment
    A central network operator can be assigned for Dial 0 access from any node. Each node can 
    independently designate a network attendant. For example, Nodes 1, 2 & 3 can send Dial 0 
    calls to the attendant on Node 1, while Node 4 sends Dial O calls to its local attendant.
    Settings Modified for Networking
    The following programming addresses have been modified to add parameters necessary for 
    T1 networking. (See the T1 Networking Reference Manual for complete instructions)
    Extension Number Digits
    Description
    The CPC-EX card allows a 4-digit extension numbering plan to be used on 
    networked DBS systems. The first digit of the extension determines on 
    which DBS the extension is located - for example, extension 1321 will be 
    on DBS 1, while extension 2547 will be on DBS 2. Each DBS routes calls 
    based on the leading digit of the dialed extension.
    A DBS operating in a network environment must use the 4-digit extension 
    numbering plan. Stand-alone (non-networked) DBS systems, however, 
    must continue to use 2 or 3 digit extensions. 
    						
    							Section 700-Operation Appendix A. EX 1.0 Feature Update
    DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page A-29
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    SMDR Printing Mode 1: Outbound and Inbound
    Description
    SMDR data sent to Serial Port 1 can now include Network Calls also.
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    T1 Trunk Type
    Description
    The setting for T1 Trunk Type now includes a parameter for E&M 
    Network.
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    Extension Numbers
    Description
    The address for extension number assignments has been modified to allow 
    for 4-digit extensions.
    Forced LCR/NRS
    Description
    The address for Forced Least Cost Routing has been modified to include 
    Network Node Route Selection (NRS).
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    Other Changes to Programming Addresses
    Flexible Function Screen Soft-Key Assignments (FF1  2#  7#  25-39#  (1-10)#  (xxxxxxxx)#) 
    and FF Key Assignments have been modified to allow up to 8-digit entries. 
    						
    							Appendix A. EX 1.0 Feature Update Section 700-Operation
    Page A-30 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
    Enhanced Programming Addresses
    Enhanced programming addresses have been added to support T1 Networking. These 
    addresses are applicable only in a networked environment and can be ignored in a stand-
    alone (non-networked DBS). Refer to the T1 Networking Reference Guide for detailed 
    information.
    Modification to Toll Restriction Service
    DescriptionThe program address for TRS Operator Access (FF7 1# 18#...) has been 
    modified to allow an extension to dial “0+NXX” phone numbers, even if 
    “0-only” dialing is denied.
    Four settings are possible. 
    ProgrammingSee Section 400 - Programming (Appendix C) for more detailed 
    programming information.
    Notes
     The Operator Access address applies only to DBS systems using the 
    (1995) NANP dialing plan (FF7 1# 17# 1#), and to TRS types 2-6 (TRS 
    types 0 and 1 do not allow outbound dialing; TRS type 7 allows all 
    dialing).
     If “0-only”, “00-only”, “10XXX0-only”, or “101XXXX0-only” calls 
    are restricted (settings 0 or 2), the system will wait 6 seconds before 
    automatically disconnecting the call. However, if the user dials 
    additional digits within 6 seconds, the DBS will check other switches to 
    determine whether to allow or deny the call.
     For all settings (0-3), the system will check the Equal Access Code 
    Format switch (FF7 1# 21#...) if a CIC (carrier identification code) is 
    dialed to reach a preferred inter-exchange carrier.
     For all settings (0-3), the system will check the international calls 
    switches (FF7 1# 1# and FF7 1# 19#) if “01”, “10XXX01”, or 
    “10XXXX01” is dialed.
     For settings 2 and 3, the system will not consider TRS settings for the 
    trunk. 
    						
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