Panasonic Digital Business System Section 700 Feature Operation Manual

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-13
To retrieve a call parked by the attendant (after receiving the park 
number from the attendant):
1.  Pick up the handset.
The phone issues intercom dial toned.
2. Dial “76.”
3.  Enter the Park Number assigned to the call.
“PARK PICK XX” (where “XX” is the park number) appears, and then 
“CO TALK #XX” (where “XX” is the trunk number of the call) appears.
Related Programming
 FF1 (System): Attendant Park Hold Recall Timer
 FF1 (System): Extension Park Hold Recall Timer
Considerations
 An alarm tone is issued if a parked call is not released before the Park 
Recall Timer expires. If this happens, the user that parked the call can 
retrieve it by picking up the handset. If no one retrieves the call after the 
Park Recall Timer expires, a second alarm is issued at the attendant 
phone(s).
 You cannot park more than one outside line at a time.
 The Call Park Recall Timer is similar to the Recall Timer, except that 
when the Call Park Recall Timer is set for “0” a call automatically recalls 
in three minutes. 
						

							Chapter 5. DSLT Features Section 700 - Operation 
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Call Pickup
(All Versions)
DSLTs can use both directed and group call pickup.
Direct Call Pickup
Description
A call to an extension can be answered from any other extension with the 
Direct Call Pickup feature. 
Operation
1.  Lift the handset. 
2. Dial “79.”
3.  Enter the number of the ringing extension.
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.1 or higher)
Considerations
 If more than one caller is attempting to reach the ringing extension, the 
Direct Call Pickup feature answers the call that arrives first.
Once the call has been picked up, other extensions that attempt to pick up 
the call receive busy tone.
 You can answer incoming calls, intercom calls (both tone and voice), call 
waiting, paging, transferred calls, or recalls using the Direct Call Pickup 
feature. You cannot answer callbacks with this feature. 
						

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-15
Group Call Pickup
Description
Use the Group Call Pickup feature, to answer calls to other extensions within 
your Paging Group (01-07) without entering the number of the extension that 
is ringing.
Operation
1.  Lift the handset. 
2. Dial “70.”
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.1 or higher)
 FF3 (Extension): Extension Page Group
Considerations
 If more than one call is arriving at the Paging Group, the Group Call 
Pickup feature will answer the call to the lowest-numbered port first.
 If the called extension belongs to more than one Paging Group, the Group 
Call Pickup Feature will answer the call to the lowest-numbered Paging 
Group first.
 You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using the Group Call Pickup feature. You cannot answer Paging or 
Callback with this feature.
 Group Call Pickup cannot be used to pick up a ringing phone in Paging 
Group 00. For example, if an extension is a member of Paging Groups 00 
and 06, the extension can use Group Call Pickup to answer ringing calls in 
Group 06, but not in Group 00. 
						

							Chapter 5. DSLT Features Section 700 - Operation 
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Call Transfer
(All Versions)
The DBS provides two call transfer methods: blind transfer and screened 
transfer.
Blind Transfer
Description
Blind transfer allows the transfer of a call directly to an extension, without 
waiting for the called extension to answer.
Operation
1. Press the HOLD
 key to place the call on hold.
2.  Dial the extension number to which the call is to be transferred.
3.  Replace the handset before the other party answers.
 You can also replace the handset after the third party answers.
 The third party need only pick up the handset to speak to the outside 
line.
Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Recall Timer for Extension-Transferred CO Calls
 FF1 (System): Recall Timer for Attendant-Transferred CO Calls
Considerations
 For users to transfer calls by pressing HOLD
, dialing an extension, and 
going onhook, the Onhook Transfer feature must be enabled.
 You cannot transfer a call to an extension that has Do Not Disturb or 
Absence Message activated.
 You can transfer a call to an extension that has Call Forwarding activated. 
The transferred call will follow the call forwarding path of the extension it 
is transferred to.  
						

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-17
For example, if extension “A” is forwarded to extension “B,” calls that are 
transferred to extension “A” will be forwarded to extension “B.”
 When you transfer a call to an extension that does not answer and does not 
have Call Forwarding activated, the transfer recalls your extension after 
the Transfer Recall Timer expires.
Screened Transfer
Description
Use the Screened Transfer feature to contact a third party and announce the 
call before transferring it.
To use Screened Transfer when your system is set for Onhook 
Transfer:
1. Press the HOLD
 key to place the call on hold.
The phone issues intercom dial tone.
2.  Dial the extension number to which the call is to be transferred.
3.  When your call is answered, inform the third party of the transfer.
4.  Replace the handset. 
The third party need only pick up the handset to speak to the outside line.
To use Screened Transfer when Onhook Transfer is disabled:
1. Press the HOLD
 key to place the outside call on hold.
The phone issues intercom dial tone.
2.  Dial the extension number to which the call is to be transferred.
3.  When your call is answered, inform the third party of the transfer.
The EXT
 LED stops flashing and remains lit.
4. Dial “8.”
The third party need only pick up the handset to speak to the outside line.
5.  Replace the handset. 
						

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Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Recall Timer for Extension -Transferred CO Calls
 FF1 (System): Recall Timer for Extension -Transferred CO Calls
Considerations
 You cannot transfer a call to an extension that has Do Not Disturb or 
Absence Message activated.
 You can transfer a call to an extension that has Call Forwarding activated. 
The transferred call will follow the call forwarding path of the extension it 
is transferred to. 
For example, if phone “A” is covered to phone “B,” calls that are 
transferred to phone “A” will be forwarded to phone “B.”
 When you transfer a call to an extension that does not answer and does not 
have Call Forwarding activated, the transfer recalls to your extension after 
the Transfer Recall Timer expires.  
						

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-19
Call Waiting
(All Versions)
Description
You can send a Call Waiting signal, followed by a brief LCD message, to a 
busy extension. The party receiving the message need only replace the 
handset and then pick it up again to be automatically connected to your 
extension.
The following messages can be sent using the Call Waiting feature:
Table 5-4.  Call Waiting Text Messages
Message codes 0-4 cannot be used.
Operation
To Set Call Waiting:
1.  Lift the handset.
2.  Dial the extension number.
3.  Upon hearing busy tone, press “3.”
4.  If you wish to send a text message, dial the desired message code (5-7 or 
9).
The message appears on the called party’s phone if the called party has a 
display phone. (If the extension does not have a display, it will continue 
to issue a call waiting tone.)
5.  Remain on the line until the called party picks up.
To answer Call Waiting (after disconnecting the current call):
1.  Replace the handset.Message 
CodeMessage
5“Visitor Here”
6 “Need Help”
7 “Important”
9 “Emergency” 
						

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The current call is disconnected.
2.  Pick up the handset.
You are automatically connected to the extension sending the Call 
Waiting.
To answer Call Waiting (without disconnecting the current call):
1. Press HOLD
.
 The current call is disconnected.
 The new call is connected automatically.
2. Press HOLD
 again to retrieve the first call.
Related Programming
 FF1 (System) Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.1 or higher)
 FF3 (Extension): Call Waiting/OHVA
Considerations
 Call Waiting can be used without entering a message code.
 An extension that has DND activated, has a call on hold, is ringing (from 
another call), or is engaged in a conference call cannot receive Call 
Waiting messages.
 An extension that has call forwarding activated cannot receive call waiting 
messages unless it has an available ML key. 
						

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-21
Camp-on
(All Versions)
Description
If you reach a busy extension, you can use the Camp-on feature to alert you 
with a ring when the extension becomes free. You can then to pick up your 
handset to automatically dial the extension.
Operation
To activate the Camp-on feature:
1.  Lift the handset. 
2.  Dial the desired extension number.
3.  Upon hearing busy tone, press “3.”
 The phone issues a ringback tone.
 If the Camp-on feature is not available, the phone continues to issue 
busy tone.
4.  Replace the handset after you hear the ringback tone.
To answer the callback ring:
Pick up the handset when you hear the callback ring.
The system automatically dials the called extension.
Related Programming
 FF3 (Extension): Call Waiting/OHVA
Considerations
 The callback ring must be answered within sixteen seconds or it will be 
canceled.
 A Camp-on request will only be accepted after Call Waiting status. 
 Camp-on is not allowed to an extension that has call forwarding activated. 
						

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 An extension can only have one call camped on at a time. For example, if 
Extension 152 camps on to Extension 153, another extension cannot camp 
on to 153, as long as 152 is camped on.
 An extension that has initiated a camp-on cannot receive a camp-on. For 
instance, if Extension 200 has camped on to Extension 300, another 
extension cannot camp on to 200.
 For CPC-B 5.03 and above, callbacks are not forwarded. For example, if 
Extension 200 is call forwarded to Extension 300, Extension 200 can 
register a callback request to Extension 400. When the callback request is 
returned, it will ring Extension 200 and will not follow call forwarding.
Conference Calls
(All Versions)
Description
Conference Calls allow an extension user to add a party to an existing 
conversation.
DSLT users can create the following types of Conference Calls:
 One outside line and two extensions (three-party Conference Call)
 Two outside lines and one extension (three-party Conference Call)
 Three extensions (Intercom Conference Call)
Operation
To add an extension:
1. Press the HOLD
 key to place the current call on hold.
2.  Dial the number of the extension you wish to add to the call.
3. Press CONF
 when your call is answered.
To add an outside number:
1. Press the HOLD
 key to place the current call on hold.
2.  Call the outside number.