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Panasonic Digital Business System Section 700 Feature Operation Manual
Panasonic Digital Business System Section 700 Feature Operation Manual
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Section 700-Operation Appendix B. CPC-AII/B 8.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page B-5 Table B-2.Key to 44-Series Small-Display Phone #FeatureDescription 1 Message Indicator Indicates that you have a message. 2 Display Displays information about phone’s status, menus, dialing directories, and text message information. 3 Mode Key Used to change display modes from default to direc- tory mode. 4 End Key Used to exit directory mode and return display to default mode. 5 Select Keys Used to select and dial a System Speed Dial, Personal Speed Dial, or Extension number from a directory. 6 PROG Key Used to program FF and one-touch keys and to adjust ringer volume. Depending on the setup of your sys- tem, may also be used to transfer calls. 7 CONF Key Used to establish conference calls, check FF key and one-touch features, and scroll through messages. 8 One-Touch Keys Used to make outside calls or to access call-handling features. 9 Flexible Function (FF) KeysUsed to access outside lines or to access call-handling features. 10 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or Absence Message is set. 11 MUTE Indicator Indicates that your voice is muted - i.e., party on the other end cannot hear you. Lights solid when your hands-free microphone is muted and flashes when your handset is muted. 12 EXT Indicator Lights when you are on a call; flashes when you hold a call. 13 ON/OFF Indicator Lights when ON/OFF key has been pressed. 14 REDIAL Key Used to redial last outside number dialed. 15 MUTE Key Used to activate/deactivate MUTE function. When activated, the party on the other end cannot hear you. (See item 11, MUTE Indicator.) 16 AUTO Key Used to access speed dialing, enter account codes, or for message waiting answer/cancel. 17 ON/OFF Key Used to make a call without lifting handset. 18 FLASH Key Used to end an outside call and to restore dial tone without hanging up receiver. 19 VOLUME Key Used to adjust level of tones, background music, ring- ing, receiver volume, and display contrast. 20 HOLD Key Used to hold calls, to retrieve held calls, and to com- plete FF key programming. 21 Microphone Used to talk with other party without using the hand- set. 22 Speaker Outputs tones and voice at your extension.
Appendix B. CPC-AII/B 8.0 Feature Update Section 700-Operation Page B-6 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Figure B-15.44-Series Large-Display Phone Table B-3.Key to 44-Series Large-Display Phone #FeatureDescription 1 Message Indicator Indicates that you have a message. 2 Display Displays information about phone’s status, menus, dialing directories, and text message information. 3 Soft Keys Used to make outside calls or to access call-handling features. 4 MSG Key Used for Auto-CallBack to a telephone which has left a text message or to access voice messages. 5 CONF Key Used to establish conference calls, check FF and one-touch key settings, and scroll through messages. DND/CFABC JK L TU V OPER GHI PR SDEF MNO WXYMUTE EXT REDIAL CONF M ENU PR EV N EXTPR O G MSG MUTE AU TO ON/OFF FLA S H S peakerphone VO LU M EHO LD 1 4 7 * 2 5 8 03 6 9 02:28 T hu N O V 14 PERSO N AL D IAL SYSTEM D IAL EXTEN SION FU N C TION HELP LangfordS 173 10 11 12 13 14 15 16 17 18 21 22 20 19 987654 33 2 1 23
Section 700-Operation Appendix B. CPC-AII/B 8.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page B-7 6 MENU Key Used to return to the Main Menu screen. The default Main Menu screen contains the following items: PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP 7 PREV Key Used to return to the previous menu. 8 NEXT Key Used to advance to the next menu. 9 PROG Key Used to program FF and one-touch keys and to adjust ringer volume. Depending on the setup of your sys- tem, may also be used to transfer calls. 10 Flexible Function (FF) KeysUsed to access outside lines or to access call-handling features. 11 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or Absence Message is set. 12 MUTE Indicator Indicates that your voice is muted - i.e., party on the other end cannot hear you. Lights solid when your hands-free microphone is muted and flashes when your handset is muted. 13 EXT Indicator Lights when you are on a call; flashes when you hold a call. 14 ON/OFF Indicator Lights when ON/OFF key has been pressed. 15 REDIAL Key Used to redial last outside number dialed. 16 MUTE Key Used to activate/deactivate MUTE function. When activated, the party on the other end cannot hear you. (See item 12, MUTE Indicator.) 17 AUTO Key Used to access speed dialing, enter account codes, or for message waiting answer/cancel. 18 ON/OFF Key Used to make a call without lifting handset. 19 FLASH Key Used to end an outside call and to restore dial tone without hanging up receiver. 20 VOLUME Key Used to adjust level of tones, background music, ring- ing, receiver volume, and display contrast. 21 HOLD Key Used to hold calls, to retrieve held calls, and to com- plete FF key programming. 22 Microphone Used to talk with other party without using the hand- set. 23 Speaker Outputs tones and voice at your extension. #FeatureDescription
Appendix B. CPC-AII/B 8.0 Feature Update Section 700-Operation Page B-8 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Directory Mode 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionOn the small-display phones, you can use the phone’s select keys (as well as other keys) to scroll through a directory of existing System Speed Dial (SSD) names, Personal Speed Dial (PSD) names, or extension names -- and select one to dial. For example, if you can’t remember the party’s extension number or speed-dial number to which you want to transfer a call on hold, you can use Directory Mode to find the number and execute the transfer. Note: This feature applies to the 44-Series small-display phone only (i.e., phones with a 2-line LCD display). OperationThe select keys on the 44-Series small-display phone are located next to the display’s 2nd line. Pressing select key 1 (“>” on the left) or select key 2 (“ select key to access the directory of existing SSD or EXT names; or the < select key to access the PSD directory. The 2nd line will show two speed-dial or extension names at a time (the first 7 characters of each name), beginning with the A’s. 3. To scroll through the names (two at a time), press the # key. To back-scroll, press the * key. 4. To jump to another letter in the directory, press the numeric key for it. For example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will appear first. Press “6” again to jump to the N’s, and again to jump to the O’s. ( Note: This doesn’t work for PSD names unless the system is a DBS 824 CPC-M Version 2.0 or higher, which allows up to 40 PSDs.) For names beginning with Q or Z, use the 1 key. 5. When the correct speed-dial or extension name is displayed, you can execute the dialing of its speed-dial or extension number by pressing the select key that points to it (> if the name is displayed on the left; or < if the name is on the right).
Section 700-Operation Appendix B. CPC-AII/B 8.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page B-9 Or, to exit the directory without selecting a number to dial, press the END key or go on-hook. NotesAvailable on small-display phones only. This feature applies to the 44- Series small-display phone only (i.e., phones with a 2-line LCD display). Incompatibility with older phone versions. Directory Mode is available on the 44-Series phones only. Hot Dial Pad and Directory Mode. The Hot Dial Pad feature (FF3 ExtPort# 48#) will not work on an extension in Directory Mode. Variable Mode 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionThis feature applies to the 44-Series small-display phone only (i.e., phones with a 2-line LCD display). When the phone is in Variable Mode, the features for Flexible Function Screen select keys 1 and 2 will display during each of the following call states: Call StateExisting Program Address* During an intercom call FF3 (ExtPort)# 28# (25-39)# During CO dial tone FF3 (ExtPort)# 29# (25-39)# During a trunk call FF3 (ExtPort)# 30# (25-39)# After dialing a busy extension FF3 (ExtPort)# 33# (25-39)# * In these addresses, you assign a Flexible Function Screen (25-39) to appear on the extension while it is in the call state. OperationThe select keys on the 44-Series small-display phone are labeled “>” and “” on the left) or select key 2 (“
Appendix B. CPC-AII/B 8.0 Feature Update Section 700-Operation Page B-10 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 The *61 code toggles Variable Mode on and off. Press ON/OFF *61 ON/OFF again to turn Variable Mode off. 2. While the extension is engaged in an intercom call, the 2nd line will display select key 1 and 2 features from the Flexible Function Screen assigned to display in FF3 ExtPort# 28#. The same applies when the extension receives CO dial tone (FF3 ExtPort# 29#); during a trunk call (FF3 ExtPort# 30#); and after dialing a busy extension (FF3 ExtPort# 33#). Use existing addresses FF1 2# 7# 1# thru 4# to assign select key features to Flexible Function Screens. Select key features for Fixed Function Screens will not appear on small-display phones. 3. While the select key feature is displayed, you can execute the feature by pressing the > or < select key. NotesToggling Variable Mode On/Off with an FF-Key. You can program the *61 code into an FF-key: In programming mode, press FF5 (ExtPort)# (KeyNo.)# (*61)#. The FF-key will toggle Variable Mode on/off while the extension is idle or in an off-hook/dial-tone state. The FF-key LED will remain lit (red) while Variable Mode is “On”. (You can also use a one- touch key to toggle Variable Mode on and off; however, one-touch keys do not contain an LED to indicate when Variable Mode is on.) Variable Mode After Power-Cycling. If Variable Mode is “On”, the extension will stay in Variable Mode even after power-cycling (system is powered down, then powered back up). Incompatibility with older phone versions. Variable Mode is available on the 44-Series phones only. Conditions under which Variable Mode does not work. Variable Mode will be temporarily overridden under the following conditions: during an incoming message state, hold state, message-waiting state, or call-waiting state. Incoming messages include: CO Queuing Incoming [trunk no.] REV.[extension no.] TRF.[trunk no.] H-Recall Call Wait REC.[trunk no.] Recall Hnt [Hunt Group no.] DISA Incoming Call [extension no.] Transf [extension no.] Recall [trunk no.] HOLD Recall
Section 700-Operation Appendix B. CPC-AII/B 8.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page B-11 Handset Mute 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionWhile using the handset (not on speaker) during a phone conversation, you can press the MUTE key to block audio to the other party -- you can still hear them, but they can’t hear you. This feature is called “Handset Mute.” Operation1. To turn on Handset Mute while using the handset, press the MUTE key. The MUTE indicator lamp (LED next to MUTE key) will flash. The handset transmitter will be muted. You will still be able to hear the other party, but they can’t hear you. 2. To turn off Handset Mute, do one of the following: -- press the MUTE key again; -- press HOLD to place the call on hold; -- replace the handset on-hook; or -- press the flashing FF-key to answer another call. Note: This will drop the first call unless Key Bank Hold is enabled (FF1 2# 1# 9#). The MUTE indicator lamp will stop flashing. NotesHeadset Use. The Handset Mute feature also works if you are using a headset on the phone to handle calls (#51 activates Headset mode). Speakerphone Use. The MUTE key works the same as before (mutes the microphone) when you are on speaker. The MUTE lamp lights steadily when the microphone is muted, and flashes when the handset is muted. Handsfree Answerback. The MUTE key enables or disables Handsfree Answerback the same as before. (Handsfree Answerback allows you to answer intercom calls on speaker, without picking up the handset. While the phone is idle, press the MUTE key to toggle between Handsfree Answerback On and Off. When the MUTE indicator lamp is unlit, Handsfree Answerback is ON. When the lamp is lit, Handsfree Answerback is OFF.) Offhook Monitoring. This feature and Handset Mute can both be ON simultaneously, so that both the speaker and handset transmitters are muted (but the speaker and handset receivers still operate). For more information about Offhook Monitoring, see Appendix B:-12 of these Release Notes. Barge-Ins During Handset Mute. If another phone barges in on your call while Handset Mute is ON, and you change to conference talk (but not by pressing HOLD), Handset Mute will remain ON.
Appendix B. CPC-AII/B 8.0 Feature Update Section 700-Operation Page B-12 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 FF-Key/One-Touch Key Restriction. Handset Mute cannot be assigned to an FF-key or a one-touch (soft) key. Off-Hook Monitoring 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionOff-Hook Monitoring lets you put a call on speaker while the handset is off-hook. You can still communicate with the outside party via the handset, but you will also be able to hear him on the phone’s speaker. He will only be able to hear what is spoken through your handset, however - audio will not be transmitted through your microphone. Operation1. During a handset call, press the ON/OFF key. Another receiver path is established on the phone’s speaker -- you can now hear the outside party on the speaker as well as in the handset. Your phone’s microphone is muted so that the outside party hears only what is spoken through your handset. (To mute handset transmission, press MUTE.) 2. To disable Off-Hook Monitor (“kill” the speaker but stay on the line with the outside party through the handset), press ON/ OFF again. Separate Speaker Volumes for Internal vs. CO calls 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionYou can now establish separate speaker volumes for internal (intercom) and external (CO) calls. OperationTo adjust volume levels, press the VOLUME key (s or t) during the appropriate call state. NotesAdjusting speaker volume will affect only the speaker (i.e., not the handset), and vice-versa.
Section 700-Operation Appendix B. CPC-AII/B 8.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page B-13 Analog Adapter 44-Series phones only CPC-AII/B Version 8.0, CPC-S/M Version 2.0, or CPC-EX Version 1.0 only DescriptionThe Analog Adapter (VB-44100) consists of a base adapter and PC board which is installed on the underside of the phone. It is used to connect the 44-Series large-display phone to an analog device such as an SLT telephone, cordless phone, FAX machine, or modem. This allows the same phone line to be used to alternate between normal phone calls and analog communications. (To install, see the instructions supplied with VB-44100). ProgrammingSee Section 400 - Programming (Appendix D) for more detailed programming information. OperationThe first device to go off-hook will seize the line (off-hook is either lifting the handset or pressing the ON/OFF key). If the analog device goes off- hook first, the large-display phone will be unable to dial or go off-hook. You can choose which device will ring by going off-hook at either the digital key telephone or the analog device and dialing *71 . The digital key telephone display will reflect “Analog port RING” or “Key Tel RING”, depending on which device is selected - the default is “Key Tel RING”. You can still answer an incoming call from either device, regardless of which device is ringing. For example, if the analog device is ringing, you can pick up the call on the digital key telephone by going off-hook before the analog device does. Similarly, if the digital key telephone is ringing or has not answered a voice call, the analog device can pick up the call by going off-hook first. You can program the *71 ring select command into an FF key. Pressing the key toggles between “Analog Port RING” and “Key Tel RING”. When the analog port is set to ring, the FF key LED lights red. When the key telephone is set to ring, the LED is off. NotesPhone Restrictions The Analog Adapter will work on the large-display phone only (VB- 44225). A dial-pulse SLT will not function on the analog port. Stutter Dial Tone (indicating Call-Forwarding mode, Do-Not-Disturb mode, etc.) will not function on an SLT connected to the Analog Adapter. An analog phone connected to the Analog Adapter cannot program or access speed dials.
Appendix B. CPC-AII/B 8.0 Feature Update Section 700-Operation Page B-14 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Incoming Calls You cannot program both devices to ring simultaneously. The “*71” code will not work if the other device is in use. The “*71” code will not work if FF3 (ExtPort)# 51# is set to “0”. If set to “Analog port RING”, the large-display phone will work like an SLT/OPX (no page announcements, no voice calls from other extensions, etc.). If the phone is in CF/DND (Call-Forward or Do Not Disturb), the phone will remain in CF/DND even if the ringing device is changed via the *71 code. The incoming ring pattern for the analog device is the same as for the digital key telephone (determined by the Extension Ring Pattern in FF3 (ExtPort)# 39# (0-9)#). If this address is set to “0” (determined by CO), the analog device will automatically default to “1 second ON, 3 seconds OFF.” Ring Patterns Not Applicable to Analog Device. The following ring pattern addresses will not affect the analog device: Analog Transfer Ring Pattern FF1 2# 1# 31# (0-6)# SLT DISA Ring Pattern FF1 2# 1# 34# (0 or 1)# Inbound Ring Pattern FF2 (Trunk)# 17# (0-9)# Flash Interaction. Any disconnect signal sent to the analog port must be greater than the SLT Flash Control; otherwise the disconnect signal will be interpreted as a flash and the call will be placed on hold. Programming Addresses That Affect the Analog Device. The following addresses will control the analog device, but will not affect the digital key telephone: AEC Disconnect Duration FF1 2# 1# 35# (0-15)# SLT Flash Control FF1 2# 1# 11# (0 or 1)# SLT Onhook Flash Timer FF1 3# 14# (0-6)# AEC Disconnect FF3 (ExtPort)# 46# (0 or 1)# Analog Port on Large-Display Phone FF3 (ExtPort)# 51# (0 or 1)# Data Security on Analog Port FF3 (ExtPort)# 52# (0 or 1)#