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Panasonic Digital Business System Section 700 Feature Operation Manual
Panasonic Digital Business System Section 700 Feature Operation Manual
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Section 700 - Operation Chapter 2. Attendant Features DBS-2.3/9.2-700 DBS Manual - Revised April 2000 2-21 the personal VM key is not assigned to the lowest-numbered key, it will not flash to indicate VM messages. Station Lockout Code Assignment (All Versions) Description The Station Lockout feature allows users to dial a Station Lockout code to restrict their phone from being used for outside calls. Station Lockout codes can be assigned through the attendant phone. Operation To program a Station Lockout code: 1. Press the ON/OFF key. The phone issues intercom dial tone. The ON/OFF LED lights. 2. Press the CONF key. 3. Dial “#8.” 4. Dial the extension number. 5. Enter the desired key code (four digits). 6. Press the HOLD key. “STORE XXXX” (where “XXXX” is the key code) appears on the display. 7. Press the ON/OFF key. The ON/OFF LED goes off. Considerations A locked extension can be used for Intercom Calls. Station Lockout key codes can also be set through system programming.
Chapter 2. Attendant Features Section 700 - Operation 2-22 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 System Time and Date Control (All Versions) Description The date and time displayed on all system extensions are set from an attendant phone. Operation To set the date and time: 1. Press the ON/OFF key. The phone issues intercom dial tone. The current date and time are displayed on your LCD. 2. Press the PROG key. “F” appears on the display. 3. Dial “##.” “Program Mode:” appears on the first line of the display; “MAIN MODE” appears on the second line. 4. Press the FF1 key. “SELECT SUB MODE” appears on the second line of the display. 5. Dial “1#.” “1:DATE 2:TIME” appears. 6. Dial “1#.” “MONTH/DAY/YEAR” appears. 7. Enter six digits for the month, day, and year. For example, to set the date to March 3, 1993, enter “030393.” 8. Press #. “TIME SET MODE appears on the display. 9. Enter four digits for hours and minutes (24-hr. time).
Section 700 - Operation Chapter 2. Attendant Features DBS-2.3/9.2-700 DBS Manual - Revised April 2000 2-23 For example, for 11:00 a.m., enter “1100.” 10. Press #. 11. Press the ON/OFF key. The new date and time appear on the display. To reset the minutes display to “00:” If the clock is five minutes slow or fast, you can re-synchronize the minutes setting to “00,” provided the current minutes display is between “:55” and “:05.” 1. Press the ON/OFF key. The phone issues intercom dial tone. The ON/OFF LED lights. 2. Press the PROG key. “F” appears on the display. 3. Dial “#4.” “Time Adjusted” appears on the display. 4. Press the ON/OFF key. The ON/OFF LED goes off. Considerations The month is entered in numeric form, but is displayed as the name of the month. The day of the week is calculated automatically.
Chapter 2. Attendant Features Section 700 - Operation 2-24 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Traffic Measurement (All Versions) Description An attendant phone can track the number of outgoing and incoming calls for each outside line number, as well as the number of times each System Speed Dial number is used. This information can be used to evaluate trunk usage and control costs. To view traffic measurments: 1. Press the ON/OFF key. The phone issues intercom dial tone. The ON/OFF LED lights. 2. Press the CONF key. “C” appears on the display. 3. Dial the traffic measurment code from the table below. For example, to check the number of outgoing calls made on an outside line 01, enter “#90,” then “01”. If 1234 outgoing calls have been made, “Outgoing01 1234” appears on the display. Pressing the # key steps through the trunk and system speed dial numbers. 4. Press the ON/OFF key. The ON/OFF LED goes off. Table 2-3. Traffic measurement options Operation Code Display Check the number of outgoing calls made on an outside line#90NN “OutgoingNN” Check the number of incoming calls to a specific trunk #91NN “Incoming NN” Check the number of times a System Speed Dial number was used: #92SS “SYS-SPD SS” Delete usage data: #93 “Clear All Inform” Notes: NN = CO line number (01-64); SS = System Speed Dial number (00-89 or 000-199)
Section 700 - Operation Chapter 2. Attendant Features DBS-2.3/9.2-700 DBS Manual - Revised April 2000 2-25 Considerations The Traffic Measurement feature can be accessed from any display phone. Usage data cannot be cleared item by item. All data is retained until it is deleted, until 65,536 entries are made (at which point the figures are reset to zero) or a RAMCLEAR is performed. A backup battery protects memory contents in case of power failure. The System Speed Dial traffic measurement only includes outside calls. Walking COS Confirmation (CPC-AII and CPC-B Version 3.1 or higher) Description The attendant can check the Walking TRS Class of Service ID code of any extension. For information on Walking TRS Class of Service, see “Walking TRS Class of Service” on page 3-68. Operation 1. Press ON/OFF . 2. Press CONF. 3. Dial #12 plus the extension number. The Walking Class of Service ID code appears on the display.
Chapter 2. Attendant Features Section 700 - Operation 2-26 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page 3-1 Chapter 3. System Features This chapter contains detailed descriptions of DBS System Features. System Features are either available on a system-wide basis or aid in the overall administration of the DBS. Please see the Appendices in the back of this manual for additional features. This chapter covers the following topics: Topic Page Account Codes 3-3 Answer Supervision for Voice Mail 3-6 Auto Day Mode 3-7 Auto Set Relocation 3-9 Background Music 3-11 Battery Backup 3-12 Call Forward ID Code for Voice Mail 3-13 Caller ID 3-14 Caller ID Auto DISA 3-15 Centrex/PBX Compatibility 3-16 Direct Inward Dialing (DID) 3-16 DID/DNIS Flexible Ring Assignments 3-18 DID/DNIS Text Name Assignment 3-19 DID/DNIS to a Voice Mailbox 3-20 Direct Inward System Access (DISA) 3-22 Direct Trunk Access 3-24 Distinctive Ringing 3-24 Door Box (Using Extension Adaptor) 3-25 Door Box (Using Trunk Adaptor) 3-27 DP/DTMF Stations 3-29 DP to DTMF Signal Conversion 3-29 Hunting Priority for VAUs 3-30 Independent Timers 3-32 Internal Hold Tone 3-32 Least Cost Routing (LCR) 3-33 Music-on-Hold 3-34 Night Service 3-35
Chapter 3. System Features Section 700 - Operation Page 3-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Off-Premises Extension 3-39 Paging 3-39 Power Failure Transfer 3-41 Remote Maintenance 3-42 Station Class of Service 3-45 Station Hunting 3-46 Station Message Detail Recording (SMDR) 3-51 T1 Interface 3-54 Telephony Services 3-56 Toll Restriction 3-58 Trunk Groups 3-61 Trunk Name Assignment 3-62 Trunk Queuing 3-63 Universal Night Answer 3-64 Voice Mail Ringing 3-65 VA U 3 - 6 6 VAU Port Assignment 3-67 Walking TRS Class of Service 3-68Topic Page
Section 700 - Operation Chapter 3. System Features DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page 3-3 Account Codes You can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the SMDR record. Non-Verified Account Codes (CPC-A, CPC-AII, and CPC-B Versions prior to 3.1 and 6.0 and higher) Description In CPC-A and CPC-B Versions prior to 3.1, account codes are not verified. With CPC-AII and with CPC-B Versions 6.0 and higher, account codes may be verified or non-verified depending on system programming. Non-verified account codes can be forced or voluntary, depending on extension programming. With voluntary account codes, the user is not forced to enter an account code before making a call. With forced account codes, the user must enter an account code before accessing an outside line. Non-verified account codes can be assigned to incoming and outgoing calls. To assign an account code to an outgoing call, the user enters the account code before making the call or during the call. To assign an account code to an incoming call, the user enters the account code during the call. To enter an Account Code before dialing: 1. Press the ON/OFF key. The phone issues intercom dial tone. The ON/OFF LED lights. 2. Press the AUTO key, then press “#.” “Enter Account #” appears on the display. If you are using a Single Line Telephone (SLT) or Digital Single Line Telephone (DSLT), dial “#7.” 3. Enter the Account Code (up to 10 digits). 4. Press “#.”
Chapter 3. System Features Section 700 - Operation Page 3-4 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 “Entered Account #” appears on the display. 5. Press a vacant CO key or dial a trunk access code. 6. Dial the telephone number. To enter an Account Code during an outside call: 1. Press the AUTO key. 2. Press “#.” “Enter Account #” appears on the display. 3. Enter the Account Code (up to 10 digits). The Account Code entered appears on the display. 4. Press “#.” Hardware Requirements An SMDR printer or external call accounting system is required to collect account code records. Related Programming FF3 (Extension): Forced Account Codes Considerations SLTs cannot assign account codes during a call. Verified Account Codes (CPC-AII and CPC-B, Version 3.1 or higher) Description Extensions with the Verified Account Codes feature enabled are restricted from making outside calls without the user first entering a valid Account Code. After a valid Account Code is entered, the Toll Restriction Service (TRS) type assigned to the code is substituted for the extension TRS type, thus temporarily allowing calls based on the new TRS type.