Panasonic Digital Business System Section 700 Feature Operation Manual

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-23
3. Press CONF
 when your call is answered.
Considerations
 Press the FLASH
 key to exit a Conference Call.
 The Hold feature cannot be used during a three-party conference.
Dial “0” for Attendant
(All Versions)
Description
The Attendant can be called from any extension by pressing “0.”
If multiple attendants are assigned, dial “0” calls goes to Attendant “1” first. 
If attendant “1” is busy, the call then goes to Attendant “2.” The call 
continues to transfer to the next attendant in the attendant group, if necessary.
A maximum of four attendants can be assigned.
Operation
1.  Lift the handset. 
2. Press “0.”
Related Programming
 FF1 (System): Second Attendant Position
 FF1 (System): Third Attendant Position
 FF1 (System): Fourth Attendant Position
 FF1 (System): Attendant Transfer Extension 
						

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Dial Tone Disable
(All Versions)
Description
The intercom dial tone can be turned off at a phone. Dial tone is turned off 
when a headset is used.
Operation
To disable the intercom dial tone:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
2. Press “#50.”
3. Press the ON/OFF
 key.
To reactivate dial tone:
Repeat the preceding steps.
Direct Trunk Access
(All Versions)
Description
Extension users can access specific trunks for outgoing calls. Extension users 
can also use Direct Trunk Access to test trunks or to access data trunks.
Operation
1.  Lift the handset. 
2.  Dial “88” followed by the desired trunk number (01-64).
3.  Dial the outside number. 
						

							Section 700 - Operation Chapter 5. DSLT Features
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Do-Not-Disturb (DND)
(All Versions)
Description
An extension can be made unavailable by activating Do-Not-Disturb (DND). 
Calls to extensions with DND activated receive busy tone.
Operation
To activate DND:
1.  Lift the handset or press ON/OFF
. 
2. Dial “73.”
3.  Replace the handset or press the ON/OFF 
key.
To cancel DND:
1.  Lift the handset or press ON/OFF
. 
2. Dial “73.”
3.  Replace the handset or press ON/OFF
. 
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 4.0 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 4.0 or higher)
Considerations
 Callback Queuing can ring an extension in DND.
 In CPC-A and CPC-B Versions prior to 5.0, DND and Absence Messages 
cancel Call Forwarding.
Beginning with Version 5.0, calls to an extension with DND or Absence 
Message turned on are treated differently, depending on whether they are 
trunk or intercom calls. Intercom calls receive busy tone; trunk calls are  
						

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routed to the extension defined in permanent call forwarding.
The following types of incoming trunk calls will follow permanent call 
forward settings:
-  Direct trunk calls (including DID/DNIS)
-  Transferred trunk calls.
 The DND feature cannot be activated at an extension selected to receive 
Call Forwarding.
Intercom Calling
(All Versions)
Descriptions
The DBS provides two methods of intercom calling: voice calling and tone 
calling. 
Voice Calling. 
With voice calling, intercom calls are connected 
immediately, without a ringing tone.
Tone Calling. 
With tone calls, a ringing tone is sent to the called extension.
System programming determines whether the DBS uses voice or tone calling 
as a default. If voice calling is the default, dialing a “1” after the extension 
number will change the call to a tone call. If tone calling is the default, dialing 
a “1” will result in a voice call.
Operation
To make a Voice Call: 
1.  Lift the handset.
2.  Dial the extension number.
3.  If the system default is tone calling, dial a “1.”
To make an Tone Call:
1.  Lift the handset.
2.  Dial the extension number. 
						

							Section 700 - Operation Chapter 5. DSLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   5-27
3.  If the system default is voice calling, dial a “1.”
The called extension rings. 
Related Programming
 FF1 (System): Extension Intercom Calling
 FF1 (System): Alert Tone for Voice Calls
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 4.0 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 4.0 or higher)
Considerations
 When an extension’s calling mode is set to voice calls, a “splash” tone can 
be sent to alert the extension to the voice call. System programming 
determines if the splash tone is provided.
 If an extension is onhook, it will receive tone calls.
 The voice calling feature is not available for DISA incoming calls.
 Voice calls do not forward if Cover No Answer is turned on. 
Last Number Redial
(All Versions)
Description
The last outside number dialed may be redialed automatically by pressing the 
REDIAL
 key.
Operation
1.  Lift the handset. 
2.  Dial a trunk access code (81-86 or 9).
3. Press the REDIAL
 key. 
						

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Considerations
 If the Auto Flash Redial feature is set, you can flash the outside line once 
by pressing the REDIAL
 key at the busy tone. The last number dialed can 
then be redialed.
 The Last Number Redial feature can redial a number up to sixteen digits 
long.
 A maximum of five Speed Dialing codes can be redialed.
Meet-Me Answer
(All Versions)
Description
You can answer a Paging call from any extension using the Meet-Me Answer 
feature.
Operation
1.  Pick up the handset from any idle extension at which you hear a Paging 
call or if you are talking with another party, place the party on hold when 
you hear the paging call.
2. Press “77.”
Paging ceases and you are connected to the paging party.
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 4.0 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 4.0 or higher) 
						

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Message Waiting/Callback Request
(All Versions)
Description
If you call an extension that is busy or does not answer, you can leave a 
message requesting a return call.
Operation
To leave a Message Waiting/Callback Request:
1.  Lift the handset. 
2.  Dial the extension number.
3.  Dial “2” at the busy tone or while the telephone is still ringing.
4.  Replace the handset.
To answer a Message Waiting/Callback Request:
1.  Pick up the handset.
The phone issues intercom dial tone.
2. Press the AUTO
 key.
3. Press the REDIAL
 key.
Your telephone automatically dials the extension that left the Callback 
Request.
To cancel a Callback Request:
1.  Lift the handset or press ON/OFF
. 
2. Press the AUTO
 key.
3. Press the FLASH
 key.
4.  Replace the handset or press the ON/OFF
 key. 
						

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Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.01 or higher)
 FF3 (Extension): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.01 or higher)
Considerations
 Up to four Message Waiting/Callback Requests can be sent to one 
extension. 
 If you call an extension a second time and the party answers, a Message 
Waiting/Callback Request you sent earlier will be cancelled.
 If a Message Waiting/Callback Request is sent to an extension that has 
Call Forwarding enabled, the Callback Request is automatically forwarded 
to the designated extension.
 You can send a Message Waiting/Callback Request to an extension that 
has Do Not Disturb or Absence Message activated.
 Beginning with CPC-A 3.28, CPC-B 4.07, and CPC-A II 6.0, making a 
blind transfer to an extension to which you have previously sent a callback 
request does not cancel your callback request. Earlier CPC versions 
cancelled your callback request if you transferred a call to the same 
extension.
Off-Hook Voice Announce (OHVA)
(All Versions)
Description
You can use the Off-Hook Voice Announce (OHVA) feature to interrupt a 
busy extension and then make an announcement that only the called party can 
hear. You can also transfer a held call to a busy extension after making the 
announcement using this feature.
Operation
To make an OHVA:
1.  Lift the handset. 
						

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2.  Dial the desired extension number.
3.  Upon hearing busy tone, press “5.”
To transfer a call using OHVA 
1. Press the HOLD
 key.
2.  Dial the number of the extension to which the call will be transferred.
Your phone issues a busy tone if the extension is already on a call.
3.  Press “5” and announce the call to be transferred.
If the transferred call is not accepted by the called extension, press the 
FLASH
 key to cancel the transfer.
4. Press “8.”
5.  Replace the handset.
To answer the call from a DSLT:
1. Press CONF
 to speak with the announcing party.
2. Press CONF
 again to disconnect the announcing party and return to the 
original call.
Related Programming
 FF1 (System): Onhook (Automatic) Transfer
 FF1 (System): Alert Tone for Busy Override & OHVA
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B 3.1 or higher)
 FF3 (Extension): Call Waiting/OHVA
Considerations
 If Onhook Transfer is enabled, the held call is transferred as soon as the 
extension sending the OHVA hangs up. 
						

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 If the transferred call is not answered immediately, it will queue for a 
specified time and then return to the extension sending the OHVA. (The 
recall time is set in the Transfer-Recall Timer.)
 You cannot receive a Call Waiting message during an OHVA. 
 You cannot toggle back and forth between two calls during an OHVA.
Onhook Dialing
(All Versions)
Description
To use onhook dialing, press the ON/OFF
 key.
The DSLT does not have a microphone, so the user must lift the handset to 
talk.
Pooled Trunk Access
(All Versions)
Description
The DBS system is designed to accept from 8 to 64 outside lines. These lines 
can be divided into seven Pooled Trunk groups. The groups are numbered 9 
and 81-86.
To select a free outside line, choose a pooled trunk group number. The DBS 
automatically selects a free line from the group.
Operation
1.  Lift the handset.
The phone issues an intercom dial tone.
2.  Dial the desired trunk group number (81-86 or 9).
3.  Dial the outside number.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access