Panasonic Digital Business System Section 700 Feature Operation Manual

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page C-1
 Appendix C: CPC-AII/B 9.0 Updates
The following enhancements are included with CPC AII/B Version 9.0:
 CPC-AII/B Version 9.0 adds support for the PanaVOICE Digital
 Vo i c e  
Mail system. 
All installation and programming procedures for the PanaVOICE Digital 
Voice Mail system are covered in the documentation supplied with the 
PanaVOICE Digital Voice Mail system.
 The VAU port assignment program (FF3 (ExtPort)# 47#) can now be used 
to configure digital ports connected to the PanaVOICE Voice Mail.
 The user can now dial *73
 to enable or disable the use of the Off-Hook 
Monitor feature. When the user dials *73 
the first time, the display reads 
Monitor OFF 
and the Off-Hook Monitor feature cannot be used. When 
the user dials *73 a second time, the display reads Monitor ON
 and the 
Off-Hook Monitor can be used. 
						

							Appendix C. CPC-AII/B 9.0 Feature Update Section 700-Operation
Page C-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
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							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page D-1
 Appendix D: CPC-AII/B 9.1 Updates
CPC-AII/B Version 9.1 adds support for the “Call Record” feature available with 
PanaVOICE™
 Voice Mail systems. In addition, several quality improvements are 
incorporated in Version 9.1.
CAUTION:  When using the “Call Record” feature in some states it is 
illegal to record telephone communications without the consent of all 
parties. In other states, it is illegal to record without the consent of one 
party. These laws do not make the Call Record feature on a telephone 
system illegal. Before activating this feature, please check applicable 
state and federal laws.
 Call Record
Requires PanaVOICE equipped with Software Version 2.1 (Q32136) or later. 
DescriptionThe call record feature allows a user to record a trunk conversation at the 
press of preassigned Call Record
 FF key. The conversation is saved to the 
user’s voice mail box.
ProgrammingSee Section 400 - Programming (Appendix F) for more detailed 
programming information.
OperationTo record a trunk call:
To record a trunk call, press the Call Record
 key. The LED flashes 
while the connection to the Voice Mail recording port is being 
established. This may take a few seconds. When recording begins, the 
LED lights solid, “Recording”
 appears on the display, and the audio 
message “Recording” is heard by both parties. 
If call record cannot be established (no voice mail port available, no 
conference circuit available, etc.), the LED extinguishes and a double 
splash tone sounds.
Recording continues until you hang up, you press the Call Record
 key 
again or PanaVOICE stops recording due to a PanaVOICE time-out, 
lack of disk space, etc. 
In the event PanaVOICE stops recording during a conversation, a beep 
tone is issued, the LED extinguishes and “Recording”
 disappears from 
the display.
If the outside party hangs up first, you may continue recording call 
follow-up information.  
						

							Appendix D. CPC-AII/B 9.1 Feature Update Section 700-Operation
Page D-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
To retrieve a records:
Once the call recording is complete, the recording is stored in your 
voice mail box as a new voice mail message.
PanaVOICE treats the recording message just as it would any other new 
message (lights the message waiting LED, displays MSG on your 
telephone, provides off site message notification, etc.).
Retrieve the call recording just as you would any other new voice mail 
message. (If you are unclear on how to retrieve messages, contact your 
PanaVOICE system administrator.)
Notes Recording a call requires a conference circuit. If no conference circuit is 
available, PanaVOICE cannot record the conversation. Systems 
equipped with CPC-AII/SCC-Mode A provides 3 conference circuits 
and the CPC-B/SCC-Mode B provides 8 conference circuits.
 Since a conference circuit is used, when the call being recorded is 
placed on hold the other party will continue to be recorded and will not 
hear music-on-hold.
 The call record feature is not designed to support multiple-party 
conversations. Once recording a call, do not attempt to add other parties. 
If you need to conference in additional parties, first stop the recording 
by pressing the Call Record
 key and then initiate the conference. If you 
are in a multiple party conversation, do not attempt to record the 
conversation. 
 Calls that are in call record mode cannot be transferred. First, stop the 
recording by pressing the Call Record 
key, then transfer the call.
 Call recording may be stopped and restarted multiple times in a 
conversation by pressing the Call Record
 key. However, every time call 
recording is stopped, the recording is saved as a separate message.
 When the system is in the process of establishing a call recording 
connection, barge-in cannot be performed. However, once recording 
begins, a barge-in is possible but not recommended. If a barge-in does 
occur, when the party that barges-in disconnects call recording may be 
automatically terminated.
  Extension (intercom) calls cannot be recorded. The other party must be 
a trunk call (including network trunk calls).
 A trunk call must be in progress for the call to be recorded. You cannot 
initiate a call record before connection is made. 
						

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page E-1
 Appendix E: CPC-EX 2.0 Updates
The following enhancements are included with CPC EX Version 2.0:
 CPC-EX Version 2.0 adds support for the PanaVOICE Digital
 Voice Mail 
system. 
All installation and programming procedures for the PanaVOICE Digital 
Voice Mail system are covered in the documentation supplied with the 
PanaVOICE Digital Voice Mail system.
 The VAU port assignment program (FF3 (ExtPort)# 47#) should be used to 
configure digital ports connected to the PanaVOICE Voice Mail.
 The user can now dial *73
 to enable or disable the use of the Off-Hook 
Monitor feature for 44-Series Telephones. When the user dials *73 
the first 
time, the display reads Monitor OFF 
and the Off-Hook Monitor feature 
cannot be used. When the user dials *73 a second time, the display reads 
Monitor ON
 and the Off-Hook Monitor can be used.
 The ISDN Inter-Digit Timer has been changed from a fixed length of 6 
seconds to a fixed length of 4 seconds. This decreases the time the system 
waits to determine if all digits are dialed before outdialing digits.
 The CPC version number display format has been changed to indicate the 
product ID, version number and release date. For example, this release will 
display as follows when ON/OFF CONF 7777
 is entered:
-EX 2.00 09-97 
						

							Appendix E. CPC-EX 2.0 Feature Update Section 700-Operation
Page E-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
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							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page F-1
 Appendix F: CPC-EX 2.1 Updates
CPC-EX Version 2.1 adds support for the “Call Record” feature available with 
PanaVOICE™
 Voice Mail systems. In addition, several quality improvements are 
incorporated in Version 2.1.
CAUTION:  When using the “Call Record” feature in some states it is 
illegal to record telephone communications without the consent of all 
parties. In other states, it is illegal to record without the consent of one 
party. These laws do not make the Call Record feature on a telephone 
system illegal. Before activating this feature, please check applicable 
state and federal laws.
Call Record
Requires PanaVOICE equipped with Software Version 2.1 (Q32136) or later. 
DescriptionThe call record feature allows a user to record a trunk conversation at the 
press of preassigned Call Record
 FF key. The conversation is saved to the 
user’s voice mail box.
ProgrammingSee Section 400 - Programming (Appendix H) for more detailed 
programming information.
OperationTo record a trunk call:
To record a trunk call, press the Call Record
 key. The LED flashes 
while the connection to the Voice Mail recording port is being 
established. This may take a few seconds. When recording begins, the 
LED lights solid, “Recording”
 appears on the display, and the audio 
message “Recording” is heard by both parties. 
If call record cannot be established (no voice mail port available, no 
conference circuit available, etc.), the LED extinguishes and a double 
splash tone sounds.
Recording continues until you hang up, you press the Call Record
 key 
again or PanaVOICE stops recording due to a PanaVOICE time-out, 
lack of disk space, etc. 
In the event PanaVOICE stops recording during a conversation, a beep 
tone is issued, the LED extinguishes and “Recording”
 disappears from 
the display.
If the outside party hangs up first, you may continue recording call 
follow-up information.  
						

							Appendix F. CPC-EX 2.1 Feature Update Section 700-Operation
Page F-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
To retrieve a records:
Once the call recording is complete, the recording is stored in your 
voice mail box as a new voice mail message.
PanaVOICE treats the recording message just as it would any other new 
message (lights the message waiting LED, displays MSG on your 
telephone, provides off site message notification, etc.).
Retrieve the call recording just as you would any other new voice mail 
message. (If you are unclear on how to retrieve messages, contact your 
PanaVOICE system administrator.)
Notes Recording a call requires a conference circuit. If no conference circuit is 
available, PanaVOICE cannot record the conversation. Systems 
equipped with the CPC-EX/SCC-Mode B provide 8 conference circuits.
 Since a conference circuit is used, when the call being recorded is 
placed on hold the other party will continue to be recorded and will not 
hear music-on-hold.
 The call record feature is not designed to support multiple-party 
conversations. Once recording a call, do not attempt to add other parties. 
If you need to conference in additional parties, first stop the recording 
by pressing the Call Record
 key and then initiate the conference. If you 
are in a multiple party conversation, do not attempt to record the 
conversation. 
 Calls that are in call record mode cannot be transferred. First, stop the 
recording by pressing the Call Record 
key, then transfer the call.
 Call recording may be stopped and restarted multiple times in a 
conversation by pressing the Call Record
 key. However, every time call 
recording is stopped, the recording is saved as a separate message.
 When the system is in the process of establishing a call recording 
connection, barge-in cannot be performed. However, once recording 
begins, a barge-in is possible but not recommended. If a barge-in does 
occur, when the party that barges-in disconnects call recording may be 
automatically terminated.
 Extension (intercom) calls cannot be recorded. The other party must be 
a trunk call (including network trunk calls).
 A trunk call must be in progress for the call to be recorded. You cannot 
initiate a call record before connection is made. 
						

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page G-1
 Appendix G: CPC-M 3.2 Updates
CPC-M Version 3.2 adds the following features and software corrections to 
the DBS phone System:
Enhanced Features
Off-Hook Voice Announce/API Enhancemen
t -  This feature provides 
support of the DBS Off Hook Voice Announce feature via the API.
44 Series Small LCD Key-Telephone Soft Key Support (VB-44XXXX) 
 
This enhancement allows the Small Liquid Crystal Display (LCD) K-TEL 
to use the softkeys when accessing the Voice Mail application. 
Call Record via API
 - This enhancement provides support for the call 
record feature via the API. 
Software Corrections
Previously Unable to restrict 800+ Numbers for TRS types 5 and 6
 - In 
the previous version, if an 800-xxx number was entered in the special area 
and special office code tables with the new North American Numbering 
Plan (NANP) activated TRS types 5 and 6, it did not restrict the call. This 
problem has been corrected in this version.
 Off-Hook Voice Announce (OHVA) via API 
Description 
This feature provides support of the DBS Off Hook Voice Announce feature 
via the API. This API feature addition allows applications that utilize API 
integration with the DBS to have access to the OHVA feature.
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual. 
						

							Appendix G. CPC-M 3.2 Feature Update Section 700-Operation
Page G-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Small LCD Soft Key Support via API 
Description 
This enhancement allows the 44-Series Small LCD Key-Telephone (VB-
44XXXX) K-TEL to use the soft-keys when accessing the Voice Mail 
application. 
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual.
Call Record (OHVA) via API 
Description 
This feature provides support of the DBS Call Record feature via the API. 
This API feature addition allows applications that utilize API integration with 
the DBS to have access to the Call Record feature.
Programming 
N/A
Operation 
N/A
Note 
The Call Record feature via the API has the same feature limitations as listed 
in the DBS CPC-EX ver. 2.1 Release Notes.