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Panasonic Digital Business System Section 700 Feature Operation Manual
Panasonic Digital Business System Section 700 Feature Operation Manual
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DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page I-17 Lucent (AT&T) 5ESS CO Type (1) 5ESS - ISDN International Code Deduct 0 1 1 - Set to (1) to deduct 0 1 1 from the CO Setup message. Nortel (NT) DMS100 CO Type (3) DMS100 (This is the default setting.) The ISDN PRI provides a flexible method of providing access to the Public Switched Telephone Network (PSTN). Because of the many ways that the CO can configure an ISDN span, it is essential that the DBS configuration and the provisioning of the CO are compatible. The following tables identify the critical parameters that must be set for proper operation. These tables also provide a list of information that must be gathered on the CO, as well as the type of information that the CO needs to know about the DBS system. #Info Needed from COComments (examples) 1 Manufacture of CO and software load5E11 (5ESS with load 11), DMS-100 with NA008 2 Is local dialing 7 digits, 10 digits or a combination? 3 For long distance dialing, does the CO want to see the leading 1 ? 4 For international dialing, does the CO want to see the leading 0 1 1 ? 0 1 1 -(15-digit number) or (15-digit number) #Typical Info for COComments (examples) 1 Installation Address 2 Is this a new installation? 3 Extended wiring beyond phone room? 4 Main phone number of installation 5 Contact person for installa- tion Contact for order informa- tion ---, or --
Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation Page I-18 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 6 Billing name 7 Billing address 8 Long distance Carrier InterLATA (PIC)Identifies the carrier who will provide long distance access. 9 Long distance Carrier (IntraLATA) (LPIC)Identifies the carrier who provides access for con- nections that are not local but are still within the local LATA. 1 0Request date of installation 1 1Facility type ISDN PRI 1 2Facility quantity 1 or 2 spans NOTE: The following items must be provided on a per span basis. 1 3Signaling code DS-1 (1.544 Mbps) 1 4Line coding B8ZS (Binary 8 Zero Substitution) 1 5Framing Format ESF (Extended Superframe) 1 6Bearer configuration Voice or Voice/Data 1 7Quantity of B (bearer) channels23B + 1D - Max. setting (must have 1 D channel) Or XB + 1D where X is 1-23 for a fractional span 1 8Call type Two Way 1 Quantity of phone numbers A block of 20 numbers is generally assigned. 9 Note: With DID, the total number of telephones will exceed the total number of B channels. 2 0Number of incoming digits to CPE (Customer Premise Equipment - DBS)Select 4 digits. Used with DID 2 1ISDN PRI Protocol 5ESS Custom, DMS-100 Custom (NTNAPRI) or 4ESS 2 2Glare Resolution CPE yield to CO 2 3Channel selection used by COHigh-to-Low B-channel selection #Typical Info for COComments (examples)
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page I-19 Note: If two spans are implemented, each span has a separate D channel (D channel sharing is NOT permitted). 2 4Source of Calling Party NumberThe CO must source the Calling Party Number. 2 5Service Options ANI - Automatic Numbering Indication Hunt group - MegaCom -only for 4ESS operation #Typical Info for COComments (examples)
Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation Page I-20 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 CPC-EX Version 2.3.2 This section contains the CPC-EX Version 2.32 updates for the Panasonic DBS Digital Business System. It provides a description of each of the changes made to the Panasonic DBS Digital Business System software and hardware included in the system. Affected Items The following hardware and software is affected: VB-43415 with CPC-EX/BPU VB-43415/A with CPC-EX/NPU Feature Changes Summary Transfer Ringing heard During External Call Forward - No Answer on ISDN Station Message Detail Recording (SMDR) not Printing Long Distance Calls Caller-ID Automatic Number Identification (ANI) is not Sent to the Applications Programming Interface (API) when the Incoming Trunk is ISDN SLTA Repeating Digits Call Forward Outside Call was Recalled After Recall Timer expired System Speed Bins 257-500 Unavailable Change Details Transfer Ringing heard During External Call Forward - No Answer on ISDN In the previous versions, if an incoming ISDN call was transferred to a station that was Call Forward Outside, the called party only heard transfer ringing when the outgoing call from the call forwarded station was answered. The calling party heard talking and transfer ringing. This problem is fixed in version 2.32 Programming Considerations None
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page I-21 Station Message Detail Recording (SMDR) not Printing Long Distance Calls Previously if FF1 2# 2# 7# was set for long distance only, when a long distance call was placed, it was not recorded by SMDR. SMDR now correctly prints out long distance calls. Programming Considerations FF1 2# 2# 7# Caller-ID Automatic Number Identification (ANI) is not Sent to the Applications Programming Interface (API) when the Incoming Trunk is ISDN In previous versions, Caller-ID (ANI) information was not sent to the API when the incoming trunk was ISDN. In this release, the Caller-ID (ANI) information is sent to the API. Programming Considerations None SLTA Repeating Digits Repeating digits were sent when an SLTA was used on a T1 circuit to call another T1-Network node, or to call out of another T1 node to a CO. If an SLTA was used, to call on a T1 circuit, to another node or out of another node to a CO trunk, once the call was established, if digits were sent from the SLTA, the digits would be repeated. Example : If you dial 12345 from an SLT, the called party receives 1122334455) This problem is corrected with this release. Programming Considerations None Call Forward Outside Call was Recalled After Recall Timer expired Previously, if an incoming call was transferred from Station A to Station B (which was set for Call Forward Outside), the following events occurred-- when Station As Call Forward No Answer Timer expired (after the call was established with an outside CO), the outside connection was terminated, and the call was recalled to Station A. This problem is resolved in this version. Programming Considerations None
Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation Page I-22 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 System Speed Bins 257- 500 Unavailable Previously, if a System Speed Dial (SSD) number of 257 or greater was used, System Speed Dial numbers 001 through 256 were reprogrammed. System Speed Dial Bins 257 - 500 are now available. Programming Considerations None
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Index-1 A Absence message attendant control 3-7 DSLT 5-4 key telephone 4-3 SLT 6-3 Account codes non-verified 4-3 verified 4-4 Alarm DSLT 5-33 key telephone 4-85 Alternate attendant 3-3 Answer supervision for voice mail 4-6 Attendant Features Voice Mail Transfer Key 4-98 Attendant features 3-1 absence message control 3-7 alternate attendant 3-3 assignment of speed dialing 3-3 busy override 3-4 call park 3-5 dial 0 for attendant 4-42, 5-23, 6-21 dial tone disable 3-12, 4-44, 5-24, 6-22 DND control 3-7 DSS/72 3-13 feature package 3-10 groups of attendants 3-11 headset operation 3-17 one-touch voice mail transfer 3-18 station lockout code assignment 3-21 system time and date control 3-22 text assignment 3-8 traffic measurement 3-24 walking class of service confirmation 3-25 Auto day mode 4-7 set relocation 4-9 Auto Redial 4-6 B Background music 4-11Barge into busy line 6-5 Barge-In for Direct Lines 4-6 Battery backup 4-12 Blind transfer DSLT 5-16 key telephone 4-25 SLT 6-14 Busy override attendant 3-4 DSLT 5-6 SLT 6-5 C Call coverage groups 4-8 duration display 4-9 forward ID code for voice mail 4-13 forwarding attendant control 3-7 DSLT 5-7 key telephone 4-11 SLT 6-6 hold DSLT 5-11 key telephone 4-17 SLT 6-10 park attendant 3-5 DSLT 5-12 key telephone 4-21 SLT 6-11 pickup direct 4-22, 6-12 DSLT 5-14 group 6-13 key telephone 4-22, 4-24 SLT 6-12 transfer DSLT 5-16 key telephone 4-25 SLT 6-14 waiting DSLT 5-19 Index
Index-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Index Section 700 - Operation key telephone 4-29 SLT 6-17 Call waiting/OHVA text reply 4-32 Callback request DSLT 5-29 key telephone 4-68 Caller ID 4-14, 4-15 Camp-on DSLT 5-21 key telephone 4-37 SLT 6-19 Centrex/PBX compatibility 4-16 Circular hunting 4-47 Class of service, station 4-45 CO line key trunk access 4-38 Conference calls DSLT 5-22 key telephone 4-39 SLT 6-20 Coverage groups 4-8 D Date, system 3-22 Day mode, auto 4-7 Delayed ringing DID 4-18 key telephone 4-42 Dial 0 for attendant DSLT 5-23 key telephone 4-42 SLT 6-21 Dial tone disable 3-12, 4-44, 5-24, 6-22 Dialing, onhook 5-32 DID 4-16 delayed ringing 4-18 night ringing assignment 4-17 text name assignment 4-19 Digital single line telephone see DSLT features 5-1 Digital telephone features see Key telephone features 4-1 Direct call pickup DSLT 5-14 key telephone 4-22 SLT 6-12 Direct inward dialingsee DID 4-16 Direct inward system access see DISA 4-20 Direct line appearances 4-60, 4-62 Direct Line Barge In 4-6 Direct trunk access DSLT 5-24 key telephone 4-24 SLT 6-23 DISA 4-20 Distinctive ringing 4-24 Distributed hunting 4-49 DND attendant control 3-7 DSLT 5-25 key telephone 4-45 SLT 6-23 DNIS text name assignment 4-19 Do-not-disturb see DND 5-25 Door box 4-27 DP to DTMF signal conversion 4-29 DP/DTMF stations 4-29 DSLT features 5-1 absence message 5-4 blind transfer 5-16 busy override 5-6 call forwarding 5-7 call hold 5-11 call park 5-12 call pickup 5-14 call transfer 5-16 call waiting 5-19 camp-on 5-21 conference calls 5-22 dial 0 for attendant 5-23 direct call pickup 5-14 direct trunk access 5-24 DND 5-25 group call pickup 5-15 illustration 5-3 intercom calling 5-26 last number redial 5-27 meet-me answer 5-28 message waiting/callback request 5-29 OHVA 5-30
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Index-3 Section 700 - Operation Index onhook dialing 5-32 personal speed dialing 5-35 pooled trunk access 5-32 reminder call 5-33 saved number redial 5-34 screened transfer 5-17 speed dialing 5-35 system speed dial 5-37, 6-33 DSS/72 3-13 DSS/BLF line appearances 4-60, 4-61 DTMF to DP signal conversion 4-29 DTMF/DP stations 4-29 Duration display 4-9 E EM/24 console 4-47 Exclusive hold 4-17 Extension relocation 4-9 F FF key extender 4-47 FF keys see Key telephone features 4-47 Flexible function keys see FF keys 4-47 Forwarding DSLT 5-7 key telephone 4-11 SLT 6-6 G Group call pickup DSLT 5-15 key telephone 4-24 SLT 6-13 H Handsfree answerback 4-54 operation 4-55 Headset operation attendant 3-17 key telephone 4-55 HoldDSLT 5-11 exclusive 4-17 key telephone 4-17 SLT 6-10 system 4-18 Hunt groups all versions 4-46 CPC-B 2.0 and higher 4-49 distributed 4-49 longest idle 4-49 terminal 4-47 terminal (CPC-B 2.0 and higher) 4-49 Hunting priority for VAUs 4-30 I Independent timers call forwarding-no answer 4-32 CO delayed ring 4-32 extension delayed ring 4-32 hunt group-no answer 4-32 Intercom calling DSLT 5-26 key telephone 4-56 SLT 6-25 K Key telephone features 4-1 absence message 4-3 Auto Redial 4-6 blind transfer 4-25 call coverage groups 4-8 call duration display 4-9 call forwarding 4-11 call hold 4-17 call park 4-21 call pickup 4-22 call transfer 4-25 call waiting 4-29 call waiting/OHVA text reply 4-32 camp-on 4-37 CO line key trunk access 4-38 conference calls 4-39 delayed ringing 4-42 dial 0 for attendant 4-42 direct call pickup 4-22
Index-4 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Index Section 700 - Operation direct line appearances 4-62 direct trunk access 4-24 DND 4-45 DSS/BLF appearances 4-61 EM/24 console 4-47 exclusive hold 4-17 FF keys 4-47 group call pickup 4-24 handsfree answerback 4-54 handsfree operation 4-55 headset operation 4-55 illustration 4-3 intercom calling 4-56 last number redial 4-59 line appearances 4-60 meet-me answer 4-67 message waiting/callback request 4-68 ML/MCO separation 4-66 multi-CO (MCO) appearances 4-63 multi-line (ML) appearances 4-65 non-appearing outside lines 4-70 offhook signaling 4-71 OHVA 4-72 one-touch keys 4-74 one-touch voice mail access 4-78 onhook dialing 4-81 personal speed dialing 4-88 pooled trunk access 4-81 prime line preference 4-83 private line 4-84 reminder call 4-85 ringing line preference 4-87 saved number redial 4-87 screened transfer 4-27 speed dial linking 4-94 speed dialing 4-88 station lockout 4-96 system hold 4-18 system speed dialing 4-92 trunk-to-trunk transfer 4-97 L Last number redial DSLT 5-27 key telephone 4-59 SLT 6-26LCR 4-33 Least cost routing see LCR 4-33 Line appearances direct 4-62 direct line 4-60 DSS/BLF 4-60 key telephone 4-60 multi-CO 4-60 multi-CO (MCO) 4-63 multi-line (ML) 4-60, 4-65 non-appearing outside line 4-70 List of features 1-1 Lockout for extension 4-96 Longest idle hunting 4-49 M Maintenance remote 4-42 remote programming mode 4-42 remote programming using PCAS 4-44 Meet-me answer DSLT 5-28 key telephone 4-67 SLT 6-27 Message waiting/callback request DSLT 5-29 key telephone 4-68 SLT 6-28 Messages playing 4-66 recording 4-66 using two 4-66 ML/MCO separation 4-66 Multi-CO (MCO) appearances 4-60, 4-63 Multi-line (ML) appearances 4-60, 4-65 Music background 4-11 on hold 4-34 N Naming trunks 4-62 Night mode 4-35 ringing assignment, DID 4-17