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Panasonic Digital Business System Section 700 Feature Operation Manual
Panasonic Digital Business System Section 700 Feature Operation Manual
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DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-1 Appendix A: CPC-EX 1.0 Updates CPC-EX Version 1.0 (and above) offers the following enhancements to the DBS phone system: Compatibility CPC-EX Version 1.0 supports all features of CPC-B Version 7.1 (with the exception of TSAPI support). In addition, CPC-EX Version 1.0 adds support for additional features, including the 44-Series phones, T1 Networking, and ISDN. The CPC-EX card can be installed into an existing DBS cabinet, with no hardware modifications. CPC-EX software uses existing CPC-B programming addresses, with the same numbering. Additional addresses have been added for CPC-EX features. Note: CPC-EX requires SCC-B. 44-Series Phone Support CPC-EX provides full support for Panasonic’s 44-Series phones (VB-44xxx). Table 1 below lists all 44-Series phone models and their part numbers. Most models are available in two colors: gray and black. Table A-1. 44-Series Phones 16-Key Phone (gray) VB-44210G 16-Key Phone (black) VB-44210B 16-Key Speakerphone (gray only) VB-44211G 22-Key Phone (gray only) VB-44220G 22-Key Small-Display Speakerphone (gray) VB-44223G 22-Key Small-Display Speakerphone (black) VB-44223B 34-Key Small-Display Phone (gray only) VB-44230G 34-Key Small-Display Speakerphone (gray) VB-44233G 34-Key Small-Display Speakerphone (black) VB-44233B 22-Key Large-Display Speakerphone (gray) VB-44225G 22-Key Large-Display Speakerphone (black) VB-44225B DSS/72 Console (gray) VB-44320G DSS/72 Console (black) VB-44320B EM/24 Unit (gray) VB-44310G EM/24 Unit (black) VB-44310B
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Enhanced DBS features that can be executed on the 44-Series phones are described below: Directory Mode On the small-display phones, you can scroll through SSD names, PSD names, or extension names and select a displayed name for dialing. Variable Mode The small-display phones provide one-touch access to various features displayed during each of the following call states: 1) during an intercom call; 2) during CO dial tone; 3) during a trunk call; and 4) after dialing a busy extension. Handset Mute The large-display phone now contains a MUTE key, and a mute feature is available on all 44- series phones. Pressing the MUTE key during an off-hook call will block audio from the handset transmitter to the outside party. You can still hear them, but they can’t hear you. Off-Hook Monitoring If you press the ON/OFF key during an off-hook call on any 44-series speakerphone, the other party’s voice will be heard through both the handset and the speaker. This allows a third party to hear both sides of a conversation. Note: This feature does not activate your phone’s microphone - audio will be transmitted only through your handset. Analog Adapter The large-display phone can be enhanced with an analog port adapter which allows you to connect to an analog device such as a FAX or modem to the phone. This allows the same phone to be alternately used for analog or digital communications. MSG (Message) Key A MSG key on the large-display phone will perform Auto-Callback (automatically dialing the extension that sent a “Message Waiting” to your phone), or Auto-Answer Message (automatically dialing your voice mailbox). DSS/72 and EM/24 - Key Arrangement The keys on the consoles are arranged differently, affecting the text layout and default extension numbers assigned to these keys.
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-3 FF-Key Programming Because T1 Networking adds the capability of 4-digit extension numbering, you can now program up to 8 digits (not 6) into an FF-key. Speed Dial Enhancements CPC-EX supports up to 500 System Speed Dial (SSD) numbers. CPC-EX also allows SSD codes to be chained, or “linked”, to another SSD number, and either PSD or SSD codes to be chained to a PSD number. Additional Serial Port The CPC-EX card contains an on-board serial port (Serial Port 2) which can be used for Bus Monitor/Maintenance. This allows remote maintenance to be accomplished without disconnecting SMDR cabling. T1 Networking Capability Up to 4 DBS’s can now be connected together via T1 interface to form a DBS phone network. The DBS’s can be located in the same building, in separate buildings in a campus- type environment, or at remote locations in separate states. Networked DBS’s use 4-digit extensions, with the first digit of the extension number identifying the DBS site. Each site requires its own DBS cabinet with a CPC-EX card and a T1 card. Programming addresses are included in CPC-EX software for setting up the T1 Network. (see the T1 Networking Reference Manual for complete instructions.) Modification to Toll Restriction Service The program address for TRS Operator Access (FF7 1# 18#) has been modified to allow an extension to dial “0+NXX” phone numbers, even if “0-only” dialing is denied. Maximum Time Priority Route Tables CPC-EX allows a maximum of 8 Time Priority Route Tables (not 15) to be used during LCR programming. Since few systems use more than 3 Time Priority Route Tables, this change will allow the saved memory space to be used for future enhancements.
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-4 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 SMDR Modifications SMDR reports contain several additional call types and other parameters due to CPC-EX support of T1 Networking and ISDN calls. ISDN Support CPC-EX supports ISDN-PRI (Integrated Services Digital Network -- Primary Rate Interface). The program address for Trunk Circuit Type (FF2 (trunk #)# 21#) has been modified to allow for ISDN. Programming addresses have also been added in CPC-EX to support ISDN. (See the ISDN Reference Manual for complete instructions.) Modification to T1 Signaling Types To allow easier programming of E&M trunks, CPC-EX uses “Wink Start” (not “Immediate Start”) as the default for T1 Incoming and Outgoing Signal Types. Installation Notes CPC-EX Installation Use normal installation procedures to install the CPC-EX. The following illustration shows an installed CPC-EX:
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-5 Figure A-1 CPC-EX Key Telephone Installation Desi Strip Cover The 44-Series Key Telephones are shipped with a thin green protective film over the Desi strip cover. Be sure to remove this film from both sides of the Desi cover before placing the phone in service. Key Telephone Wall Mounting Instructions The following procedures apply to 44-Series Key Telephones only. Please be sure to follow these procedures exactly. Removing the desk stand incorrectly can result in damage to the telephone and/or desk stand. 1. Place the telephone face down on a flat surface. 2. Grasp the top of the desk stand (at the >ABS< label) and pull up the end to 90° vertical (refer to Step 2 in Figure A-2). The stand will click as it releases from the plastic securing latches. 3. Lift the desk stand as shown in Step 3 of Figure A-2. RAM H O LD TR K1 TR K2 TR K3 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC/TR K SCC CPC AU X1 AU X2 STATU S LE D SERIAL PO RT 2 SW 1 RAM C LR
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-6 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Figure A-2.Desk Stand Removal. 4. Rotate the desk stand 180°. In this position it doubles as a wall mount bracket. 5. Insert the wall mount bracket into the mounting guides as shown in Figure A-3. 6. Slide the wall mount bracket onto the telephone. Figure A-3.Inserting the wall mount bracket (rotated desk stand) 7. While viewing the front of the telephone, find the handset guide located just below the hookswitch (see Figure A-4). Step 2Step 3 Step 5Step 6
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-7 8. Slide the handset guide out, rotate 180° so that the holding clip is exposed, and reinsert. Figure A-4.Handset guide insertion for wall mounting, key telephone 44-Series Enhanced Phone Features Note: The enhanced features introduced with these phones are supported by CPC-EX Version 1.0, CPC-AII/B Version 8.0, and CPC-S/M Version 2.0. You can also use the 44-Series phones with previous DBS versions, but the enhanced features won’t be supported.
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-8 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Figure A-5.44-Series Small-Display Phone Table A-2. Small-Display Phone Features #FeatureDescription 1 Message Indicator Indicates that you have a message. 2 Display Displays information about phone’s status, menus, dialing directories, and text message information. 3 Mode Key Used to change display modes from default to direc- tory mode. 4 End Key Used to exit directory mode and return display to default mode. 5 Select Keys Used to select and dial System Speed Dial, Personal Speed Dial, and Extension numbers from a directory. 6 PROG Key Used to program FF and one-touch keys and to adjust ringer volume. Depending on the setup of your sys- tem, may also be used to transfer calls. 7 CONF Key Used to establish conference calls, check FF key and one-touch features, and scroll through messages. 1 EN D MODE DND/CFABC JK L TU V OPER GHI PR SDEF MNO WXY MUTE EXT REDIAL PR O G CO NF MUTE AUTO ON/OFF FLA SH S peakerphone VO LUM EHO LD DIGITAL BUSINESS SYSTEM 1 4 7 * 2 5 8 03 6 914 9 8 7 6 5 4 3 2 15 16 17 22 21 08:24 Tue N O V 14 S andy 173 10 11 12 13 18 1920
Section 700-Operation Appendix A. EX 1.0 Feature Update DBS-2.3/9.2-700 DBS Manual - Revised April 2000 Page A-9 8 One-Touch Keys Used to make outside calls or to access call-handling features. 9 Flexible Function (FF) KeysUsed to access outside lines or to access call-handling features. 10 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or Absence Message is set. 11 MUTE Indicator Indicates that your voice is muted - i.e., party on the other end cannot hear you. Lights solid when your hands-free microphone is muted and flashes when your handset is muted. 12 EXT Indicator Lights when you are on a call; flashes when you hold a call. 13 ON/OFF Indicator Lights when ON/OFF key has been pressed. 14 REDIAL Key Used to redial last outside number dialed. 15 MUTE Key Used to activate/deactivate MUTE function. When activated, the party on the other end cannot hear you. (See item 11, MUTE Indicator.) 16 AUTO Key Used to access speed dialing, enter account codes, or for message waiting answer/cancel. 17 ON/OFF Key Used to make a call without lifting handset. 18 FLASH Key Used to end an outside call and to restore dial tone without hanging up receiver. 19 VOLUME Key Used to adjust level of tones, background music, ring- ing, receiver volume, and display contrast. 20 HOLD Key Used to hold calls, to retrieve held calls, and to com- plete FF key programming. 21 Microphone Used to talk with other party without using the hand- set. 22 Speaker Outputs tones and voice at your extension. #FeatureDescription
Appendix A. EX 1.0 Feature Update Section 700-Operation Page A-10 DBS Manual - Revised April 2000 DBS-2.3/9.2-700 Figure A-6.44-Series Large-Display Phone Table A-3. Large-Display Phone Features #FeatureDescription 1 Message Indicator Indicates that you have a message. 2 Display Displays information about phone’s status, menus, dialing directories, and text message information. 3 Soft Keys Used to make outside calls or to access call-handling features. 4 MSG Key Used for Auto-CallBack to a telephone which has left a text message or to access voice messages. 5 CONF Key Used to establish conference calls, check FF and one- touch key settings, and scroll through messages. DND/CFABC JK L TU V OPER GHI PRSDEF MNO WXYMUTE EXT REDIAL CONF M ENU PREV NEXTPR O G MSG MUTE AUTO ON/OFF FLAS H S peakerphone VO LU M EHOLD 1 4 7 * 2 5 8 03 6 9 02:28 T hu N O V 14 PER SO N AL DIAL SYSTEM D IAL EXTENSION FU N C TION HELPLangfordS 173 10 11 12 13 14 15 16 17 18 21 22 20 19 987654 33 2 1 23