Panasonic Digital Business System Section 700 Feature Operation Manual

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page H-1
 Appendix H: CPC-AII/B 9.2 Updates
CPC-A2/B version 9.20 adds the following features and software corrections 
to the DBS phone System:
New Features
Sixteen-Port Voice Mail/API Enhancement
 - In addition to the current 8-
port API integration, this software change allows the DBS to support up to 
sixteen-port API Integration.
Off-Hook Voice Announce/API Enhancement
 - This new feature 
provides support of the DBS Off-Hook Voice Announce feature via the 
API. 
44-Series Small LCD Key-Telephone Soft Key Support (VB-44XXXX) 
 
This enhancement allows the Small Liquid Crystal Display (LCD) K-TEL 
to use the softkeys when accessing the Voice Mail application. 
Call Record via API
 - This enhancement provides support for the call 
record feature via the API.
Software Corrections
Last Digit of Voice Mail One Touch Key Was Truncated
 - With earlier 
versions, if a Voice Mail One-Touch Access key was programmed, when 
the key was viewed with the Conf. Function the last digit of the 
programmed information could not be seen.
Previously Unable to restrict 800+ Numbers for TRS types 5 and 6
 - In 
the previous version, if an 800-xxx number was entered in the special area 
and special office code tables with the new North American Numbering 
Plan (NANP) activated TRS types 5 and 6, it did not restrict the call. This 
problem has been corrected in this version.
DID Call to a Voice Mailbox Received Main Greeting
 - In the previous 
version, in a Non-Integrated Digital PanaVOICE environment, if a DID/
DNIS call was directed directly to a voice mail box, the caller was sent to 
the main greeting instead of the correct voice mail box. This problem has 
been corrected with this version.
 
16-Port Voice Mail Support via API
Description 
This feature allows up to sixteen (16) voice mail ports via API integration.  
						

							Appendix H. CPC-AII/B 9.2 Feature Update Section 700-Operation
Page H-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
ProgrammingSee Section 400 - Programming (Appendix J) for more detailed 
programming information.
Operation 
N/A
Notes 
 All additional voicemail programming must be completed on the entire 16 
ports for the voice mail to function properly.
 Voice mail ports should be on consecutive AEC or DEC cards.
Off-Hook Voice Announce (OHVA) via API 
Description 
This feature provides support of the DBS Off-Hook Voice Announce feature 
via the API. This API feature addition allows applications that utilize API 
integration with the DBS to have access to the OHVA feature.
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual. 
						

							Section 700-Operation Appendix H. CPC-AII/B 9.2 Feature Update
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page H-3
Small LCD Softkey Support via API 
Description 
This enhancement allows the 44-Series Small LCD Key-Telephone (VB-
44XXXX) K-TEL to use the softkeys when accessing the Voice Mail 
application. 
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual.
Call Record (OHVA) via API 
Description 
This feature provides support of the DBS Call Record feature via the API. 
This API feature addition allows applications that utilize API integration with 
the DBS to have access to the Call Record feature.
Programming 
N/A
Operation 
N/A
Note 
The Call Record feature via the API has the same feature limitations as listed 
in the DBS CPC-EX ver. 2.1 Appendix. 
						

							Section 700-Operation Appendix H. CPC-AII/B 9.2 Feature Update
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page H-4
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							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-1
 Appendix I: CPC-EX 2.3 Updates
CPC-EX Version 2.3 adds the following features and software corrections to 
the DBS phone System:
New Features
Bus Monitor Time Print Change
 - Bus Monitor now prints the time 
every one minute.
Sixteen-Port Voice Mail/API Enhancement
 - In addition to the current 8-
port API integration, this software change allows the DBS to support up to 
sixteen-port API Integration.
Off-Hook Voice Announce/API Enhancement
 - This feature provides 
support of the DBS Off-Hook Voice Announce feature via the API. 
44-Series Small LCD Key Telephone Soft Key Support (VB-44XXXX)
 
- This enhancement allows the Small Liquid Crystal Display (LCD) K-
TEL to use the softkeys when accessing the Voice Mail application. 
Call Record via API
 - This enhancement provides support for the Call 
Record feature via the API.
Note:
The following features, UNA Transfer, UNA Call Reversion, 
Forwarding to UNA for CO Held Calls, All Ring Group, Private Password, 
Additional RAI Access, and All Ring Group features have been fully tested in 
our laboratory but not in live Beta trials. These features are to be considered 
Beta-level features. If you have any difficulty with these new features please 
call the BTSD Hotline in Secaucus, New Jersey, at (800) 822-0909.
*UNA Transfer
 - Adds the ability for a user, automated attendant, etc., to 
transfer a call to Universal Night Answer (UNA) by dialing the access code 
*78. The call may then be retrieved by dialing the UNA pickup code (78). 
*UNA Call Reversion
 - Adds the ability for calls, that have reverted to the 
attendant and are unanswered, to revert to UNA.
*Forwarding to UNA for CO Held Call
s - An extension can be set so that 
certain calls are forwarded to UNA. If an inside extension (such as an 
automated attendant) receives a CO call, places the call on hold and dials the 
forwarding extension, then the call will forward to UNA.
*All Ring Group
 - A call transferred to an “All Ring Group” rings all phones 
in the group at the same time. This makes the call available to multiple 
locations, including UNA, simultaneously. 
*Private Password
 - The private password feature allows a user to enter 
programming and access to all programming parameters including the system  
						

							Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-2 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
and remote passwords. The private password may always be used to enter the 
system.
*Additional Remote Administration Interface (RAI) Access Method
 - In 
addition to the existing RAI access, a new RAI access method has been 
added. The RAI access allows an incoming call to be transferred to the RAI 
(either manually or by Automated Attendant) and then the caller enters the 
remote or private password. 
ISDN Programming Flexibility
 - The existing ISDN programming has been 
enhanced to allow programming flexibility in the following areas: Network 
Type, Auto Progress, NSF, ISDN CO Type, ISDN International Dial Code 
Deduction, ISDN Long Distance Code 1 Deduction, and ISDN Type and Plan 
Option.
Software Corrections
SMDR Stopped Printing
 - In earlier versions, the SMDR output from the 
DBS would stop printing and not reset. This problem has been corrected with 
this version.
SMDR Header Printed More Often Than Every 60 Lines
 - In earlier 
versions, the SMDR header printed more than every 60 lines. In this version, 
the SMDR header now correctly prints out every 60 lines.
Last Digit of Voice Mail One Touch Key Was Truncated
 - In earlier 
versions, if a Voice Mail One-Touch Access key was programmed when the 
key was viewed with the Conf. Function, the last digit of the programmed 
information could not be seen. 
Previously Unable to restrict 800+ Numbers for TRS types 5 and 6
 - In 
the previous version if an 800-xxx number was entered in the special area and 
special office code tables with the new North American Numbering Plan 
(NANP) activated TRS types 5 and 6, it did not restrict the call. This problem 
has been corrected in this version.
Override Toll Restriction with SSD Numbers Address Was Not Available
 
- In the previous version, the programming address FF1 2#1#4# could not be 
accessed. The address is now available in this version.
DID Call to a Voice Mailbox Received Main Greeting
 - In the previous 
version, in a Non-Integrated Digital PanaVOICE environment, if a DID/
DNIS call was directed directly to a voice mail box, the caller was sent to the 
main greeting instead of the correct voice mail box. This problem has been 
corrected with this version.
Unusual First Ring on Incoming ISDN Calls
 - Previously incoming calls 
on ISDN line had a long ringing pattern (6 seconds ON or more, then OFF).  
						

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-3
This only occurred on the first ring. After the first ring, the ringing pattern 
returned to normal. The ringing pattern for incoming ISDN calls now rings as 
expected.
Calling Party Could be Heard Between Rings
 - In the previous version, 
when an ISDN call was transferred, the station receiving the call could hear 
the calling party between rings. This problem has been corrected in this 
version.
Dial Tone Received After Placing Call
 - Previously, when placing an 
outgoing call after dialing the number, the caller would receive another dial 
tone. This problem has been corrected in this version.
ISDN Calls Disconnected
 - Previously if an ISDN-to-ISDN call was 
attempted, and the called party was busy, instead of receiving CO Busy the 
call was dropped. This problem has been corrected in this version.
16-Port Voice Mail Support via API
Description 
This feature allows up to sixteen (16) voice mail ports via API integration. 
Programming 
ProgrammingSee Section 400 - Programming (Appendix K) for more detailed 
programming information.
Operation 
N/A
Notes 
 All additional voicemail programming must be completed on the entire 16 
ports for the voice mail to function properly.
 Voice mail ports should be on consecutive AEC or DEC cards. 
						

							Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-4 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Off-Hook Voice Announce (OHVA) via API 
Description 
This feature provides support of the DBS Off-Hook Voice Announce feature 
via the API. This API feature addition allows applications that utilize API 
integration with the DBS to have access to the OHVA feature.
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual.
Small LCD Soft Key Support via API 
Description 
This enhancement allows the 44-Series Small LCD Key-Telephone (VB-
44XXXX) K-TEL to use the softkeys when accessing the Voice Mail 
application. 
Programming 
N/A
Operation 
N/A
Note 
The OHVA feature via the API has the same feature limitations as listed in the 
DBS manual. 
						

							DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-5
Call Record (OHVA) via API 
Description 
This feature provides support of the DBS Call Record feature via the API. 
This API feature addition allows applications that utilize API integration with 
the DBS to have access to the Call Record feature.
Programming 
N/A
Operation 
N/A
Notes 
 The Call Record feature via the API has the same feature limitations as 
listed in the DBS CPC-EX ver. 2.1 Release Notes. 
						

							Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-6 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Special Features
The following features marked with an “*”, UNA Transfer, UNA Call 
Reversion, Forwarding to UNA for CO Held Calls, All Ring Group, Private 
Password, Additional RAI Access, and All Ring Group features have been 
fully tested in our laboratory but not in live Beta trials. These features are to 
be considered as Beta-level features. If you have any difficulty with these new 
features please call the BTSD Hotline in Secaucus, New Jersey, at (800) 822-
0909.
*UNA Transfer
Description 
The UNA transfer feature allows a trunk call to be transferred to the UNA. 
The call may be transferred manually or via a device such as an automated 
attendant.
Programming 
N/A
Operation 
To transfer a trunk call to UNA
:
1.  Hookflash or press HOLD
 to place the trunk call on hold.
2. Dial *78
. After *78
 is dialed, dial tone is heard indicating that the call has 
successfully been transferred.
3. Hang up.
To answer a UNA call
:
1. Go offhook.
2. Dial 78
.
or
1.  Directly pick up the UNA held trunk by pressing the dedicated trunk key.