Panasonic Digital Business System Section 700 Feature Operation Manual

							Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   6-25
Intercom Calling
(All Versions)
Descriptions
The DBS provides two methods of intercom calling: voice calling and tone 
calling. 
Voice Calling. 
With voice calling, intercom calls are connected 
immediately, without a ringing tone.
Tone Calling. 
With tone calls, a ringing tone is sent to the called extension.
System programming determines whether the DBS uses voice or tone calling 
as a default. If voice calling is the default, dialing a “1” after the extension 
number changes the call to a tone call. If tone calling is the default, dialing a 
“1” results in a voice call.
Operation
To make a Voice Call: 
1.  Lift the handset.
2.  Dial the extension number.
3.  If the system default is tone calling, dial a “1.”
To make an Tone Call:
1.  Lift the handset.
2.  Dial the extension number.
3.  If the system default is voice calling, dial a “1.”
The called extension will ring.
Related Programming
 FF1 (System): Extension Intercom Calling
 FF1 (System): Alert Tone for Voice Calls
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 4.0 or higher) 
						

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 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 4.0 or higher)
Considerations
 When an extension’s calling mode is set for voice calls, a “splash” tone can 
be sent to alert the extension to the voice call. System programming 
determines if the splash tone is provided.
 If an extension is onhook, it will receive tone calls.
 The voice calling feature is not available for DISA incoming calls.
 Voice calls do not forward if Cover No Answer is turned on. 
Last Number Redial
(All Versions)
Description
The last outside number dialed may be redialed automatically. 
Operation
1.  Lift the handset. 
2.  Dial a trunk access code (81-86 or 9).
3.  Flash the switchhook.
4. Dial “89.”
Considerations
 The Last Number Redial feature can redial a number up to sixteen digits 
long.
 A maximum of five chained Speed Dialing codes can be redialed. 
						

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Meet-Me Answer
(All Versions)
Description
You can answer a Paging call from any extension using the Meet-Me Answer 
feature.
Operation
1.  Pick up the handset from any extension at which you hear the Paging call.
2. Press “77.”
Paging ceases and you are connected to the party trying to reach you.
Related Programming
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
Version 4.0 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 4.0 or higher)
Considerations
 You can only use the Meet-Me Answer feature at an extension that does 
not have an incoming call.
 If an external paging system or a Universal Answer system has been 
installed, use Group Call Pickup to respond to a Paging call. 
						

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Message Waiting/Callback Request
(All Versions)
Description
If you try to call an extension that is busy or does not answer, you can leave a 
message requesting a return call.
Operation
To leave a Message Waiting/Callback Request:
1.  Lift the handset. 
2.  Dial the extension number.
3.  Dial “2” at the busy tone or while the telephone is still ringing.
4.  Replace the handset.
To answer a Message Waiting/Callback Request (CPC AII and CPC-
B only):
1.  Pick up the handset.
The phone issues a stutter dial tone followed by constant dial tone.
2. Dial “##.”.
Your telephone automatically dials the extension that left the Message 
Waiting Callback Request.
To cancel a Message Waiting/Callback Request (CPC-AII and CPC-
B only):
1.  Lift the handset. 
2. Dial “#*
”.
3.  Replace the handset. 
						

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Related Programming
 FF1 (System) Extension Class of Service Setting (CPC-AII and CPC-B 
Version 3.1 or higher)
 FF3 (Extension) Extension Class of Service Assignment (CPC-AII and 
CPC-B Version 3.1 or higher)
Considerations
 With CPC-A, SLTs cannot receive callback requests.
 Up to four Message Waiting/Callback Requests can be sent to any one 
extension.
 If a Callback Request is sent to an extension for which Call Forwarding is 
set, the Callback Request is automatically forwarded to the designated 
extension. The Message Waiting/Callback request is not cleared if a 
connect is extablished with the extension forwarded to.
 You can send a Callback Request to an extension that has Do Not Disturb 
or Absence Message activated.
 Beginning with CPC-A 3.28, CPC-B 4.07, and CPC-A II 6.0, making a 
blind transfer to an extension to which you have previously sent a callback 
request will not cancel your callback request. Earlier CPC versions 
cancelled your callback request if you transferred a call to the same 
extension.
Off-Hook Voice Announce (OHVA)
(CPC-A Version 3.1; All Versions of CPC-A II and CPC-B)
Description
Use the Off-Hook Voice Announce (OHVA) feature to interrupt a busy 
extension and then make an announcement that only the called party can hear.
Operation
To make an OHVA:
1.  Lift the handset. 
						

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2.  Dial the desired extension number.
3.  Upon hearing busy tone, press “5.”
Related Programming
 FF1 (System): Alert Tone for Busy Override & OHVA
 FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B 
3.1 or higher)
 FF3 (Extension): Extension Class of Service Assignment (CPC-AII and 
CPC-B 3.1 or higher)
 FF3 (Extension): Call Waiting/OHVA (Enable)
Considerations
 If Onhook Transfer is enabled, the held call is transferred as soon as the 
extension sending the OHVA hangs up.
 You cannot receive a Call Waiting message during an OHVA. 
 You cannot toggle back and forth between two calls while receiving an 
OHVA.
 If you make an Offhook Voice Announcement to an SLT, the SLT user 
and the other party
 will hear the announcement.
Pooled Trunk Access
(All Versions)
Description
The DBS system is designed to accept from 8 to 64 outside lines. These lines 
can be divided into seven Pooled Trunk groups. The groups are numbered 9 
and 81-86.
Selecting a pooled trunk access number automatically selects a free trunk 
from the group.
Operation
1.  Lift the handset. 
						

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The phone issues intercom dial tone.
2.  Dial the desired trunk group number (81-86 or 9).
3.  Dial the outside number.
Related Programming
 FF1 (System): Least Cost Routing (LCR) Access
 FF2 (Trunks): Pooled Trunk Access for Group “9”
 FF2 (Trunks): Pooled Trunk Access for Group “81-86”
 FF3 (Extension): Forced Least Cost Routing
 FF8 (LCR) LCR Settings (all)
Considerations
 There are seven groups of outside lines: 9 and 81-86. 
 Dialing “9” activates LCR if the LCR option is enabled.
Speed Dialing
(All Versions)
Personal Speed Dialing
Description
Frequently called numbers can be stored using the Personal Speed Dial 
feature. Personal speed dial numbers are assigned to SLTs from attendant or 
key phones. Up to 10 Personal Speed Dial numbers can be stored for each 
SLT. 
With all versions prior to Version 7.0, the Personal Speed Dial bins are 
numbered 90 to 99. With CPC-AII and CPC-B Version 7.0 and higher, the 
Personal Speed Dial bins are numbered 900 to 909. 
						

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Operation
To program a Personal Speed Dial
1.  Pick up the handset
2. Dial *80
.
3.  Dial the Personal Speed Dial number (90-99 or 900-909)).
4. Dial *
 followed by the trunk access number (9, 1-6 for trunk access 89, 
81-86).
5.  Dial the telephone number.
6. Hang up.
To dial a Personal Speed Dial number:
1.  Pick up the handset.
2.  If necessary, access an outside line.
3. Dial “80
.”
4.  Dial the Personal Speed Dial number(90-99 or 900-909).
System Speed Dial
Description
Frequently called numbers can be stored using the System Speed Dial feature. 
Up to 90 System Speed Dial numbers (00-89) can be programmed at the 
Attendant Phone and can be used by any extension. Beginning with CPC-AII 
and CPC-B Version 7.0, up to 200 System Speed Dial numbers (000-199) can 
be stored for each SLT.
Operation
To dial a system speed dial number:
1.  Pick up the handset.
2.  If necessary, access an outside line. 
						

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3. Dial “80.”
4.  Dial the system speed dial code (00-89 or 000-199).
Related Programming
 FF1 (System): Override Toll Restriction with SSD Numbers
 FF10 (Speed Dialing): System Speed Numbers
Station Lockout
(All Versions)
Description
Use the Station Lockout feature to dial a Station Lockout code that prevents 
other users from using your phone.
To activate Station Lockout:
1.  Lift the handset.
 The phone issues intercom dial tone.
2. Dial “74.”
3.  Dial the Station Lockout code.
4.  Replace the handset.
To deactivate Station Lockout:
1.  Lift the handset.
 The phone issues intercom dial tone.
2. Dial “74.”
3.  Dial the Station Lockout code.
4.  Replace the handset.
Related Programming 
						

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 FF3 (Extensions): Extension Lockout Code
Considerations
 A locked extension can be used for Intercom Calls.
 Station Lockout key codes can only be set from an attendant phone or a 
key phone.
 You cannot confirm Speed Dialing or set Speed Dialing while Station 
Lockout is activated.
 If you enter an incorrect key code and then try to dial, the phone will issue 
a busy tone.
 If station lockout is set, when ON/OFF
 is pressed, stutter dial tone is heard 
followed by steady dial tone.