Nitsuko Ds2000 Software Manual
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Automatic Ring Down DS2000 Software ManualChapter 1: Features33 Automatic Ring Down Description LCCPU 01.00.00 Available. See Ringdown Extension on page 249.
Automatic Route Selection 34Chapter 1: FeaturesDS2000 Software Manual Automatic Route Selection Description LCCPU 01.00.00 Not available.
Background Music DS2000 Software ManualChapter 1: Features35 Background Music Description Background Music (BGM) sends music from a customer-provided music source to speakers in key- sets. If an extension user activates it, BGM plays whenever the extension is idle. Incoming calls and Paging announcements temporarily override (turn off) Background Music. Background Music requires a customer-provided music source. You connect the Background Music music source to pins 3 and 6 in the CPU’s 8-pin mod jack. Using the DS2000 installation cable, these pins punch down as 3 and 4. The music source you use for Background Music must be com- patible with the following specifications: Note: In accordance with U.S. copyright law, a license may be required from the America Society of Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not in the public domain are transmitted through the Back- ground Music feature of telecommunications systems. Nitsuko America hereby disclaims any lia- bility arising out of the failure to obtain such a license. Conditions None Default Setting Enabled system-wide and at each extension. Programming Guide LCCPU 01.00.00 Available. Broadcast music through the telephone speaker for a more pleasing work environment. Table 4: Music Source Specifications Input Impedance10K Ohms Relative Input Level+18 dBr (+/- dBr) at 1.0 kHz Step-by-step guide for setting up Background Music Step 1: Should Background Music be enabled system-wide? • In Program 0201 - Background Music (page 368), enter Y to enable Backgorund Music system- wide. • Connect the music source to the CPRU music ter- minals. If yes
Background Music 36Chapter 1: FeaturesDS2000 Software Manual Programming List Program 0201 - Background Music (page 368) Enter Y for this option to enable Background Music system-wide. Program 1802 - BGM (page 457) Enter Y to enable Background Music at the extension. Other Related Features Do Not Disturb (page 114) DND does not affect the operation of Background Music. Headset Compatibility (page 154) Background Music plays in the headset when the extension is in the headset mode. Music On Hold (page 195) Background Music and Music on Hold share the same music source. Off-Premise Extensions / On-Premise SLT Extensions (page 207) Background Music is not available to On- and Off-Premise extensions. Feature Operation To turn Background Music on and off: 1. Do not lift handset or press SPK. 2. Press HOLD.• In Program 0201 - Background Music (page 368), enter N to disable Backgorund Music system- wide. Step 2: Once enabled system-wide, should individual extension have Background Music? • In Program 1802 - BGM (page 457), enter Y to enable Backgorund Music for the extension. • In Program 1802 - BGM (page 457), enter N to disable Backgorund Music for the extension. Step-by-step guide for setting up Background Music If no If yes If no
Barge In (Intrusion) DS2000 Software ManualChapter 1: Features37 Barge In (Intrusion) Description Barge In permits an extension user to break into another extension user’s established call. This sets up a three-way conversation between the intruding extension and the two parties on the initial call. The user can Barge In on an Intercom call or a trunk call. Conditions Barge-In uses a system Conference circuit. See Conference on page 79 for more. Default Setting Disabled Programming Guide LCCPU 01.00.00 Available. In an emergency, use Barge In to get through to a co-worker right away. !! CAUTION !! Unauthorized intrusion on calls using this feature may be interpreted as an invasion of privacy. Step-by-step guide for setting up Barge In Step 1: Should an extension be able to Barge In on a co-worker’s call? • In Program 0101 - Barge-In (Intrusion) (page 362), enter Y to enable Barge In in the extension’s Class of Service. • In Program 0101 - Privacy (page 363), enter N to disable Privacy in the extension’s Class of Ser- vice. • In Program 1801 - Extension Class of Service Assignment (page 450), assign Class of Service to extensions. • In Program 0101 - Barge-In (Intrusion) (page 362), enter N to disable Barge In in the extension’s Class of Service. • In Program 1801 - Extension Class of Service Assignment (page 450), assign Class of Service to extensions If yes If no
Barge In (Intrusion) 38Chapter 1: FeaturesDS2000 Software Manual Programming List Program 0101 - Barge-In (Intrusion) (page 362) In an extension’s Class of Service, enter Y to allow the extension to Barge In on another exten- sion. Program 0101 - Privacy (page 363) In an extension’s Class of Service, enter N to disable Privacy for the extension. Program 1801 - Extension Class of Service Assignment (page 450) Assign Class of Service to extensions. Other Related Features Attendant Position (page 24) Since the attendant is never busy, Intercom callers cannot Barge In on an attendant. Conference (page 79) An extension user can Barge In on a Conference. Forced Trunk Disconnect (page 137) As an alternative to Barging In, disconnect the trunk instead. Privacy (page 226) Privacy blocks Barge In attempts. Feature Operation To Barge-In on a call: 1. Call busy extension. OR Press line key for busy trunk. OR Press ICM and dial 401 for busy trunk (i.e., using Direct Trunk Access). OR Press ICM and dial #901 for busy trunk (i.e., using Line Dial-up). OR Press ICM and dial Trunk Group access code (e.g., 9). 2. Dial 4. 3. Join the conversation in progress.Busy tone. N/A Two beeps. N/A
Battery Backup DS2000 Software ManualChapter 1: Features39 Battery Backup Description In the event of commercial AC power failure, the battery on the CPU PCB provides short-term backup of system memory and the system time and date (Real Time Clock). This battery will hold memory and time and date for up to 10-14 days. When commercial AC power is restored, the sys- tem restarts with all programming and the time and date intact. Additional Battery Backup capability can be provided by a customer-supplied Uninterruptable Power Supply (UPS). The length of the time the UPS will power the system when power fails depends on the capacity of the UPS unit. Consult with the UPS manufacturer for the specifics. When sizing a UPS unit, keep in mind that a fully-loaded 4-slot cabinet requires 165 VA. Refer to the Hardware Manual for additional details. Conditions None Default Setting None Programming List None Other Related Features When commercial AC power fails, the CPU battery does not back up the status of the following: Call Forwarding Call Waiting / Camp On Do Not Disturb Message Waiting Microphone Mute Trunk Queuing System Programming Backup and Restore (page 287) You can use PC Card P/N 85880 or P/N 80050-V**.** (with system software preloaded) to back up and restore your site data. Time and Date (page 312) The battery on the CPU PCB backs up the CPU Real Time Clock for 10-14 days. Feature Operation If properly installed, Battery Backup is automatic during AC power failures and brownouts.LCCPU 01.00.00 Available. The CPU PCB provides temporary backup of system memory and the time and date.
Call Coverage Keys 40Chapter 1: FeaturesDS2000 Software Manual Call Coverage Keys Description A keyset can have Call Coverage Keys for a co-worker’s extensions, Ring Group master numbers and UCD group master numbers. The Call Coverage Key lights when the co-worker’s extension is busy, flashes slowly when the co-worker has an incoming call, and flashes fast when the co-worker is in Do Not Disturb. The Call Coverage Key can ring immediately when a call comes into the cov- ered extension, ring after a delay or not ring at all. In addition, the keyset user can press the Call Coverage Key to intercept their co-worker’s incoming call. They can also go off hook and press the Call Coverage key to call the covered extension. An extension can have as many Call Coverage Keys as they have available Programmable keys on their telephone. Call Coverage Keys will intercept the following types of calls: Key Ring Calls Ringing Intercom calls Conditions None Default Setting No Call Coverage Keys assigned.LCCPU 01.00.00Available. Call Coverage keys allow an extension user to cover a co-worker’s calls from their own telephone. Call Coverage Key Busy Lamp Indications When the key is: The covered extension is: Off Idle or not installed On Busy Flashing slowly Ringing Flashing fast In Do Not Disturb
Call Coverage Keys DS2000 Software ManualChapter 1: Features41 Programming Guide Programming List Program 0403 - Call Coverage Delay (page 387) For extensions with Delayed Ringing Call Coverage keys, set how long a call flashes the key at an extension before it starts to ring.Step-by-step guide for setting up Call Coverage Keys Step 1: Should the Call Coverage key have Immediate Ring, No Ring or Delayed Ring? • For keysets, in Program 1701 - Call Coverage Immediate Ring (page 437), enter code 06 + the covered extension, Ring Group master number or UCD Group master number to assign an Immedi- ate Ring Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage Immediate Ring (page 445), enter code 06 + the covered extension, Ring Group master num- ber or UCD Group master number to assign an Immediate Ring Call Coverage Key. • For keysets, in Program 1701 - Call Coverage No Ring (page 437), enter code 07 + the covered extension, Ring Group master number or UCD Group master number to assign a No Ring (lamp only) Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage No Ring (page 445), enter code 07 + the covered extension, Ring Group master number or UCD Group master number to assign a No Ring (lamp only) Call Coverage Key. • For keysets, in Program 1701 - Call Coverage Delay Ring (page 437), enter 08 + the covered extension, Ring Group master number or UCD Group master number to assign a Delay Ring Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage Delay Ring (page 445), enter 08 + the cov- ered extension, Ring Group master number or UCD Group master number to assign a Delay Ring Call Coverage Key. • In Program 0403 - Call Coverage Delay (page 387), enter the interval after which a Delay Ring Call Coverage Key begins to ring. Immediate Ring No Ring Delay Ring
Call Coverage Keys 42Chapter 1: FeaturesDS2000 Software Manual Program 1701 - Programmable Function Key Assignments (page 436) Assign a programmable key on an extension as a Call Coverage Key (code 06 = immediate ring key, code 07 = no ring key, code 08 = delay ring key). The option is 300-331 (covered extension number). Program 1704 - DSS Console Key Assignment (page 444) Assign a programmable key on an extension as a Call Coverage Key (code 06 = immediate ring key, code 07 = no ring key, code 08 = delay ring key). The option is 300-331 (covered extension number). Other Related Features Direct Station Selection (DSS) Console (page 98) DSS Consoles can have Call Coverage keys. Hotline (page 160) Hotline keys provide many of the features available with Call Coverage keys. Intercom (page 165) A user can press a Call Coverage Key as an alternative to dialing Intercom numbers. Key Ring (page 170) Call Coverage will pick up Key Ring calls. Transfer (page 324) An extension user can Transfer a call to the covered extension by pressing the Call Co verage key. Voice Over (page 350) After calling a co-worker by pressing their Call Coverage key, and extension user can dial 9 to leave a Voice Over (if enabled in programming). Feature Operation To answer a call ringing or flashing a Call Coverage Key: 1. Press flashing Call Coverage Key. To place a call from an idle Call Coverage Key to the covered extension: 1. Press Call Coverage Key. 2. Speak with co-worker at the covered extension.(Optional) Ringing. Slowly flashing Call Coverage Key. Two beeps. Call Coverage Key lights green.