Nitsuko Ds2000 Software Manual
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Time and Date DS2000 Software ManualChapter 1: Features313 Programming List Program 0302 - Time (page 372) Enter the system time. Program 0302 - Date (page 373) Enter the system date. Other Related Features Automatic Route Selection (page 34) ARS uses the date and time when routing calls. Battery Backup (page 39) The battery on the CPU PCB backs up the CPU Real Time Clock for 10-14 days. Station Message Detail Recording (page 277) Time and date appear on the SMDR report. Year 2000 Compliance (page 355) The system is fully Y2K (year 2000) compliant. The year always displays as four digits and the system correctly recognizes leap years. Feature Operation None
Toll Restriction 314Chapter 1: FeaturesDS2000 Software Manual Toll Restriction Description Toll Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain types of calls, the system administrator can control long distance costs. The system applies Toll Restriction according to an extension’s Toll Restriction Level. For each of the 7 Toll Restriction Levels, the administrator can enable or disable the following options. Active Dial Pad (Continuous Dialing) Active Dial Pad continuously enables the telephone dial pad. This is important if co-workers typically use dial-up services (suck as automated banking) or frequently dial into Voice Mail systems. With Active Dial Pad disabled, the system disables the telephone dial pad 6 seconds after the user has dialed their last digit. Toll Restriction controls Active Dial Pad for both incoming and outgoing calls. N11 Dialing N11 Dialing enables or disables an extension’s ability to use N11 services such as directory assistance (411) and repair (611). Consider enabling this option if the connected telco charges by the call (i.e., meters) these services. Note that the system never restricts a user from dial- ing 911 or 1 + 911. (Toll Restriction uses the NPA Dialing table to control 1 + N11 dialing.) 0 + Dialing 0 + Dialing enables or disables an extension’s ability to manually dial 0 + (operator assisted) calls. These calls typically include collect calls and credit card calls. Be sure to disable this option if you don’t want co-workers making these types of calls. The setting of 0 + Dialing does not affect the operation of international dialing (see the option immediately following). International (011) Dialing Use the International Dialing option to restrict extension access to high-cost international (011) dialing. You can, for example, enable international dialing for high priority users and executives while disabling international dialing for all other co-workers. Equal Access (10XXX) Dialing Equal Access allows users to select long distance carriers other than your primary carrier. Your primary carrier is the long distance provider you access when you seize a trunk and dial 1. To reach another provider, dial 10 and that provider’s three-digit code (e.g., 10321). The system does not restrict the numbers dialed after the Equal Access code, but can prevent users from dialing specific 10XXX codes. Enter the codes you want to deny or allow in the 10XXX Toll Restriction Table. NXX Dialing NXX Dialing provides restriction for calls not exceeding 7 digits that begin with the digits 2- 9. These are typically local exchanges. Enter the codes you want to deny or allow in the NXX Dialing Toll Restriction Table. You might want to prevent local calling to all exchanges that are not in the immediate vicinity of your company. NPA Dialing NPA Dialing performs 3-digit analysis on numbers dialed that exceed 7 digits and are not 0+, LCCPU 01.00.00 Available. Use Toll Restriction to help you control the costs of outgoing long distance calls.
Toll Restriction DS2000 Software ManualChapter 1: Features315 011, or 10XXX calls. Enter the codes you want to deny or allow in the NPA Dialing Toll Restriction Table. To control long distance costs, for example, you might want to limit NPA calls to in-state or neighboring state area codes. Note that if a number is allowed or denied by NPA Dialing, it can be further allowed or denied by 6-Digit Analysis below. 6-Digit Analysis (NPA + NXX translation) The 6-Digit Analysis option evaluates both the NPA and NXX component of the number dialed. Enter the 6-digit codes you want to deny or allow in the 6-Digit Analysis Toll Restric- tion Table. This option allows for more flexible Toll Restriction assignments. For example, you can allow calls only to the area code and exchange for your out-of-state branch and restrict all other exchanges within that area code. Refer to the Toll Restriction Rules table for additional routing information. Conditions None Default Setting Toll Restriction disabled (Toll Level 0 assigned to all extensions). For Toll Levels 1-7 (once assigned): Active Dial enabled (Yes). N11 Dialing enabled (Yes). 0+ Dialing enabled (Yes). International Dialing enabled (Yes). Equal Access (10+XXX) Dialing disabled (allow table with no entries). NXX Dialing disabled (allow table with no entries). NPA Dialing disabled (allow table with no entries). 6-Digit Analysis disabled (allow table with no entries) Programming List Program 0601 - Program Toll Restriction (page 406) Use this option to program Toll Restriction. (You must always use the following option to ini- tialze Toll Restriction before using it for the first time.) Program 0601 - Initialize Toll Restriction (page 406) Use this option to initialize Toll Restriction. You must always initialize Toll Restriction before using if for the first time. If you have already programmed Toll Restriction, initializing will erase all your entries and reinstate the default Toll Restriction values. Program 0601 - Toll Restriction Level (page 406) Use this option to select the Toll Restriction level you want to program. The entries that follow pertain to the Toll Restriction Level you select in this option. Toll Level Rules 1. Toll Level follows the day/night mode of the trunk used for the call. If a trunk is ter- minated to Key Ring in Program 1003 - Direct Termination (Day) (page 426), an extension’s Night key controls the day/night mode of the trunk. (A uniquely pro- grammed Night key controls the day/night mode of trunks terminated to UCD Hunt- ing or Ring Groups.) If a trunk is terminated to an extension in Program 1003 - Direct Termination (Day) (page 426), the extension’s DND key controls the day/ night mode of the trunk. 2. If a trunk has 1001: Override Extension Toll Level enabled (Y), the system uses the
Toll Restriction 316Chapter 1: FeaturesDS2000 Software Manual Toll Level assigned to the trunk in 1001: Trunk Toll Level. The entries are 1-7, 0 = no Toll Restriction applied. 3. If a trunk has Program 1001 - Override Extension Toll Restriction (page 421) dis- abled (N), and the trunk is in the day mode, the system uses the Toll Level assigned in Program 1801 - Extension Toll Level Day (page 450). The entries are 1-7, 0 = no Toll Restriction applied. 4. If a trunk has Program 1001 - Override Extension Toll Restriction (page 421) dis- abled (N), and the trunk is in the night mode, the system uses the Toll Level assigned in Program 1801 - Extension Toll Level Night (page 450). The entries are 1-7, 0 = no Toll Restriction applied. 5. When an extension user with Toll Restriction enabled flashes a trunk, the system enforces toll Restrictin on any digits the user dials from the new dial tone. For exam- ple, if an extension user cannot dial 203 926 5400 before they flash, they cannot dial 203 926 5400 after they flash. Program 0601 - Active Dial Pad (page 406) Enable (Y) or disable (N) Active Dial Pad (continued dialing). With Active Dial Pad enabled, the telephone outputs a digit over the trunk each time the user presses a dial pad key. With Active Dial Pad disabled, the the system turns off the extension’s dial pad six seconds after the user dials their last digit. Toll Restriction controls Active Dial Pad for both incoming and out- going calls. Program 0601 - N11 Dialing (page 406) Enable (Y) or disable (N) N11 Dialing. If disabled, the system terminates the call on the third digit of an N11 call. The system never restricts 911 calls. To control 0NN and 1 + 0NN calls, refer to the 0 + Dialing and International Dialing options below. Toll Restriction controls 1 + N11 calls through the NPA Dialing table. Program 0601 - 0 + Dialing (page 407) Enable (Y) or disable (N) 0 + dialing. If enabled, the telephone can dial operator assisted calls and credit card calls. If disabled, the system terminates the call as soon as the user dials 0. Program 0601 - International Dialing (page 407) Enable (Y) or disable (N) International Dialing. If enabled, the extension can directly dial 011 international calls. If disabled, the system terminates the call as soon as the user dials 01. Program 0601 - Equal Access Dialing (page 407) This option allows/prevents an extension user from directly dialing Equal Access (10XXX) calls. The system compares the 10XXX code the user dials to the 10XXX table that you pro- gram. You can set up the table as an allow or deny table. If set up as an allow table, the system will allow only those codes you enter into the table, and deny all others. If set up as a deny table, the system will deny only those codes you enter into the table, and allow all others. Program 0601 - NXX Dialing (page 407) This option allows/prevents an extension user from directly dialing NXX (local exchange) calls. The system compares the NXX code the user dials to the NXX table that you program. You can set up the table as an allow or deny table. If set up as an allow table, the system will allow only those codes you enter into the table, and deny all others. If set up as a deny table, the system will deny only those codes you enter into the table, and allow all others. Program 0601 - NPA Dialing (page 408) This option allows/prevents an extension user from directly dialing NPA (area code) calls. The system compares the NPA code the user dials to the NPA table that you program. You can set up the table as an allow or deny table. If set up as an allow table, the system will allow only those codes you enter into the table, and deny all others. If set up as a deny table, the system will deny only those codes you enter into the table, and allow all others. (Note that if you want to do 6-Digit Analysis on an NPA, be sure the NPA Dialing Table doesn’t restrict the code.)
Toll Restriction DS2000 Software ManualChapter 1: Features317 Program 0601 - 6-Digit Analysis (page 408) This option enables/disables 6-Digit Analysis. With 6-Digit Analysis, the system restricts a call according to the NPA and NXX the user dials. If 6-Digit Analysis is allowed, the system com- pares the NPA and NXX code the user dials to the 6-Digit Table that you program. You can set up the table as an allow or deny table. If set up as an allow table, the system will allow only those codes you enter into the table, and deny all others. If set up as a deny table, the system will deny only those codes you enter into the table, and allow all others. (Note that if you want to do 6-Digit Analysis on an NPA, be sure the NPA Dialing Table doesn’t restrict the code.) Additional Toll Restriction Programming Notes Valid Toll Restriction table entries are the digits 0-9. Use * as a wild card to represent any digit 0-9. For example 20* = 200 through 209. The system provides a total of 600 Toll Restriction Elements. Each element corresponds to a 3-digit Toll Restriction Table entry. For example, the 10XXX Table, NXX Dialing Table, and the NPA Dialing Table use one element for each entry. The 6-Digit Analysis Table uses two elements for each entry. To set up a global deny table (i.e., denies all entries), you have two choices: - Set up an allow table and leave it empty. - Set up a deny table and enter *** (3-digit entry) or ****** (6-Digit Analysis entry). To set up a global allow table (i.e., allows all entries), you have two choices: - Set up a deny table and leave it empty. - Set up an allow table and enter *** (3-digit entry) or ****** (6-Digit Analysis entry). Toll Restriction Rules Toll Restriction Rules (Page 1 of 4) Step 1: Has caller dialed 911 or 1911? • The system allows the call. • Wait for caller to dial 3 or more digits, then go to next step. If yes If no
Toll Restriction 318Chapter 1: FeaturesDS2000 Software Manual Step 2: Has the caller dialed 0 as the first digit? • If the 0 + Dialing option is Y, and the Interna- tional Dialing option is also Y, the system allo ws the call. • If the 0 + Dialing option is Y, the International Dialing option is N, and the first 2 digits are 01, the system restricts the call. • If the 0 + Dialing option is N, the International Dialing option is Y, and the first 2 digits are 01, the system allo ws the call. • If the 0 + Dialing option is N, the International Dialing option is Y, and the first 2 digits are not 01, the system restricts the call. • If the 0 + Dialing option is N, and the caller just dials 0, the system restricts the call. • Go to the next step. Step 3: Has the caller dialed an N11 number (e.g., 311, 411, 611, 811)? • If the N11 Dialing option is Y, the system allo ws the call. • If the N11 Dialing option is N, the system checks to see if the digits dialed are 911 or 1911. If they are, the system allo ws the call. If they are not, the system denies the call. • Go to the next step. (Toll Restriction uses the NPA Dialing Table to restrict 1 + N11 numbers.) Step 4: Does the number dialed begin with 1 or 2-9? • Go to step 5 below. • Go to step 8 below. Toll Restriction Rules (Page 2 of 4) If yes If no If yes If no If 1 If 2-9
Toll Restriction DS2000 Software ManualChapter 1: Features319 Step 5: Has caller dialed a 10XXX Equal Access number (e.g., 10320) The system currently supports 5-digit (10XXX) Equal Access. It does not support 7-digit (10XXXXX) Equal Access. If the Equal Access Table is an allow table: • The system denies the call if the number dialed is not in the table. • The system allo ws the call if the number dialed is in the table. If the Equal Access Table is a deny table: • The system denies the call if the number dialed is in the table. • The system allo ws the call if the number dialed is not in the table. • Go to the next step. Step 6: If the number dialed is not an Equal Access Code, the system looks at the NPA Dialing Table. The system currently looks at the first four digits dialed and compares them to the NPA Dialing table. If the NPA Dialing Table is an allow table: • If the number dialed is not in the table, the system checks the 6-Digit Analysis Table in step 7 belo w. If the number is not allowed in the 6-digit table, the system denies the call. • If the number dialed is in the table, the system goes to the step 7 belo w to further analyze the dialed number. If the number is not denied by the 6-digit table, the system allo ws the call. If the NPA Dialing Table is a deny table: • If the number dialed is in the table, the system checks the 6-Digit Analysis Table in step 7 belo w. If the number is not allowed in the 6-digit table, the system denies the call. • If the dialed number is not in the table, the system goes to the step 7 belo w to further analyze the dialed number. If the number is not denied by the 6-digit table, the system allo ws the call. Toll Restriction Rules (Page 3 of 4) If yes If no
Toll Restriction 320Chapter 1: FeaturesDS2000 Software Manual Other Related Features Direct Trunk Access (page 106) Direct Trunk Access does not bypass Toll Restriction. Flash (page 132) When an extension user with Toll Restriction enabled flashes a trunk, the system enforces toll Restrictin on any digits the user dials from the new dial tone. For example, if an extension user cannot dial 203 926 5400 before they flash, they cannot dial 203 926 5400 after they flash. Step 7: Before denying or allowing the call based on the NPA Dialing Table, the system looks at the 6-Digit Analysis Table (i.e., uses NPA + NNX analysis). If the number dialed is accepted by the NPA Dialing Table above, the system waits for 7 digits and then compares them to the 6-Digit Analysis Table entries. If the 6-Digit Analysis Table is an allow table: • The system denies the call if the number dialed is not in the table. • The system allo ws the call if the number dialed is in the table. If the 6-Digit Analysis Table is a deny table: • The system denies the call if the number dialed is in the table. • The system allo ws the call if the number dialed is not in the table. Step 8: If the first digit dialed is 2-9, the system waits for timeout or for more than 7 digits. If the dialing times out before more than 7 digits are dialed, the system looks at the NXX Dialing Table. If the NXX Dialing Table is an allow table: • The system denies the call if the NXX portion of the number dialed is not in the table. • The system allo ws the call if the NXX portion of the number dialed is in the table. If the NXX Dialing Table is a deny table: • The system denies the call if the NXX portion of the number dialed is in the table. The system allo ws the call if the NNX portion of the number dialed is not in the table. If more than 7 digits are dialed, the system goes back to step 6 and reanalyzes the NPA Dialing Table and the 6-Digit Analysis Table. Toll Restriction Rules (Page 4 of 4)
Toll Restriction DS2000 Software ManualChapter 1: Features321 Forced Trunk Disconnect (page 137) Forced Trunk Disconnect does not bypass Toll Restriction. Last Number Redial (page 174) Last Number Redial will not store a number denied by Toll Restriction. Private Line (page 231) Toll Restriction restricts Private Lines just like any other trunk. Save Number Dialed (page 254) Save Number Dialed will not store a number denied by Toll Restriction. Speed Dial (page 263) The system enforces Toll Restriction on Speed Dial numbers as they are dialed, not as they are stored. Feature Operation Toll Restriction operation is automatic.
Toll Restriction Override 322Chapter 1: FeaturesDS2000 Software Manual Toll Restriction Override Description LCCPU 01.00.00 Not available.