Nitsuko Ds2000 Software Manual

							Flash
DS2000 Software ManualChapter 1: Features133
Toll Restriction (page 314)
The system enforces normal Toll Restriction after the Flash.
Feature Operation
To Flash the trunk you are on:
1. Press FLASH
2. Dial the code for the desired CO/PBX feature.A brief interruption, followed by new CO/PBX dial tone.
Line/loop key on (green). 
						

							Flexible Numbering Plan
134Chapter 1: FeaturesDS2000 Software Manual
Flexible Numbering Plan
Description
The system’s Flexible Numbering Plan allows you to change the digits users dial to reach the atten-
dant, other co-worker’s and trunks. The following chart shows the areas of the system number plan 
you can change.
Conditions
None
Default Setting
See the table above.
Programming Guide
LCCPU 01.00.00 Available.
Change the digits users dial for co-workers and other features.
For this feature:You can change the digits a 
user dials to:These digits are 
normally:
Attendant Position Reach the system operator(s) 0 or 01-04
Intercom Call a co-worker over the Intercom 300-331
Direct Trunk Access Directly access a trunk 401-416
Central Office Calls, Placing Access a Trunk Group 90-98
Step-by-step guide for setting up Flexible 
Numbering Plan (Page 1 of 2)
Step 1: Do you want to change the digits users dial to reach the system operator(s)?
• In Program 0501 - Numbering Plan (page 392), 
change the options for digit 0 and the new opera-
tor access digit. Review your new choice to be 
sure it does not affect other system operations.
• In Program 0501 - Numbering Plan (page 392), 
leave the options for digit 0 at their default set-
ting.
If yes
If no 
						

							Flexible Numbering Plan
DS2000 Software ManualChapter 1: Features135
Programming List
Program 0501 - Numbering Plan (page 392)
Customize the system’s number plan by changing the digits users dial to reach an operator, 
co-workers (i.e., Intercom), Direct Trunk Access and Trunk Group Access.
Program 0504 - Trunk Port Extension Numbers (page 396)
Enter the extension number associated with each trunk port.
Program 0505 - Station Port Extension Numbers (page 398)
Enter the extension number associated with each station port.
Step 2: Do you want to change the digits users dial to reach coworkers over the Intercom?
• In Program 0501 - Numbering Plan (page 392), 
change the options for digit 3 and the new Inter-
com access digit. Review your new choice to be 
sure it does not affect other system operations.
• In Program 0505 - Station Port Extension Num-
bers (page 398), assign new extension numbers to 
station ports.
• In Program 0501 - Numbering Plan (page 392), 
leave the options for digit 3 at their default set-
ting.
Step 3: Do you want to change the digits users dial to directly access a trunk?
• In Program 0501 - Numbering Plan (page 392), 
change the options for digit 4 and the new trunk 
access digit. Review your new choice to be sure it 
does not affect other system operations.
• In Program 0504 - Trunk Port Extension Numbers 
(page 396), assign new extension numbers to 
trunk ports.
• In Program 0501 - Numbering Plan (page 392), 
leave the options for digit 4 at their default set-
ting.
Step 4: Do you want to change the digits users dial to access a Trunk Group?
• In Program 0501 - Numbering Plan (page 392), 
change the options for digit 9 and the new Trunk 
Group access digit. Review your new choice to be 
sure it does not affect other system operations.
• In Program 0501 - Numbering Plan (page 392), 
leave the options for digit 9 at their default set-
ting. Step-by-step guide for setting up Flexible 
Numbering Plan (Page 2 of 2)
If yes
If no
If yes
If no
If yes
If no 
						

							Flexible Numbering Plan
136Chapter 1: FeaturesDS2000 Software Manual
Other Related Features
Attendant Position (page 24)
Change the digits users dial to reach the system operators (normally 0 or 01-04).
Central Office Calls, Placing (page 63)
Change the digits users dial to access a Trunk Group for an outside call (normally 90-98).
Direct Trunk Access (page 106)
Change the digits users dial to directly access a trunk (normally 401-416).
Extension Hunting (page 121)
UCD Hunting group master numbers can be 100-299, 332-400, or 417-899. They cannot be in 
the extension (300-331) or trunk (401-416) number range. By default, the systems uses codes 
beginning with 0 for operator access and 9 for trunk/trunk group access.
Intercom (page 165)
Change the digits users dial to reach co-worker’s over the Intercom (normally 300-331).
Feature Operation
None 
						

							Forced Trunk Disconnect
DS2000 Software ManualChapter 1: Features137
Forced Trunk  Disconnect
Description
Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s 
active trunk call. Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no 
other trunks are available. Maintenance technicians can also use Forced Trunk Disconnect to 
release a trunk on which there is no conversation. This can happen if a trunk does not properly dis-
connect when the outside party hangs up.
Conditions
None
Default Setting
Enabled for attendants (COS 1). Disabled for all other extensions (COS 2-15).
Programming Guide
LCCPU 01.00.00 Available.
Disconnect a co-worker’s outside call in an emergency.
CAUTION
Forced Trunk Disconnect abruptly terminates the active call on the trunk. Always use 
this feature in an emergency and when no other trunks are available.
Step-by-step guide for setting up Forced 
Trunk Disconnect 
Step 1: Do you want to be able to disconnect another extension’s active trunk call?
• In Program 0101 - Forced Trunk Disconnect 
(page 363), enter Y to enable Forced Trunk Dis-
connect for the extension.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extension.
•Program 1803 - Extension Line Access Assign-
ments (page 461), make sure the extension has 
outgoing (option 2) or full (option 3) access to the 
trunks it should be able to disconnect.
• In Program 0101 - Forced Trunk Disconnect 
(page 363), enter N to disable Forced Trunk Dis-
connect for the extension.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extension.
If yes
If no 
						

							Forced Trunk Disconnect
138Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0101 - Forced Trunk Disconnect (page 363)
In an extension’s Class of Service, enter Y to enable the ability to use Forced Trunk Discon-
nect.
Program 1801 - Extension Class of Service Assignment (page 450)
Assign Class of Service to extensions.
Program 1803 - Extension Line Access Assignments (page 461)
An extension can only use Forced Trunk Disconnect on a trunk to which it has outgoing 
(option 2) or full (option 3) access.
Other Related Features
Attendant Position (page 24)
System attendants normally have Forced Trunk Disconnect capability.
Barge In (Intrusion) (page 37)
As an alternative to disconnecting the trunk, Barge In instead.
Direct Trunk Access (page 106)
An extension user with Direct Trunk Access can dial a code for the busy trunk before using 
Forced Trunk Disconnect.
Tandem Trunking / Unsupervised Conference (page 307)
An extension user can end an Unsupervised Conference by using Forced Trunk Disconnect on 
one of the trunks in the tandem call.
Feature Operation
To disconnect a busy trunk:
1. Press line key for busy trunk.
OR
Press 
ICM and dial the trunk’s Direct Trunk Access code (e.g., 401 for trunk 1).
Refer to Direct Trunk Access for the specifics.
2. Dial # to disconnect the line.
The line key goes out and you hear Intercom dial tone. To place a call on the trunk, 
press the line key  and dial the number.Busy tone.
Line/loop key on (red). 
						

							Group Call Pickup
DS2000 Software ManualChapter 1: Features139
Group Call Pickup
Description
Group Call Pickup allows an extension user answer a call ringing an extension in their assigned 
Pickup Group.This permits co-workers in the same Pickup Group to easily answer each other’s 
ringing calls. The user can intercept the ringing call by dialing a code or pressing a programmed 
Group Call Pickup key. The system has a maximum of eight Pickup Groups, with an unlimited 
number of extensions in each group. However, an extension can be a member of only one pickup 
group.
Group Call Pickup can answer the following types of calls:
Ringing Intercom calls
Transfered calls
Direct Inward Lines
Calls on trunks assigned to the Pickup Group
To simplify picking up calls, an extension can have Programmable Function Keys assigned as 
Group Call Pickup keys. There are three types of Group Call Pickup keys: immediate ring, no ring 
(lamp only) or delayed ring.
Conditions
None
Default Setting
No Pickup Groups assigned.
Programming Guide
LCCPU 01.00.00 Available.
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ring-
ing.
Step-by-step guide for setting up Group Call 
Pickup (Page 1 of 2)
Step 1: Should extension be part of a Pickup Group?
• In Program 1802 - Call Pickup Group Number 
(page 455), enter the number (1-8) of the Pickup 
Group to which the extension should belong.
• In Program 1802 - Call Pickup Group Number 
(page 455), assign the extension to Pickup Group 
0.
If yes
If no 
						

							Group Call Pickup
140Chapter 1: FeaturesDS2000 Software Manual
Step 2: Should an incoming call on a trunk ring all extensions in a Pickup Group?
• In Program 1003 - Call Pickup Group (page  426), 
assign the trunk to a Pickup Group (1-8).
• In Program 1803 - Extension Line Access Assign-
ments (page 461), make sure extensions in the 
Pickup Group have incoming (option 1) or full 
(option 3) access to the trunk.
• In Program 1805 - Ring Assignments (page 466), 
make sure to enable ringing for all extensions in 
the Pickup Group that should ring for the trunk.
• In Program 1003 - Call Pickup Group (page  426), 
assign the trunk to Pickup Group 0.
Step 3: Should extension have one-touch Group Call Pickup?
• In Program 1701 - Group Pickup Immediate Ring 
(page 437), use code 09 to assign a key as an 
immediate ring Group Call Pickup key.
OR
• In Program 1701 - Group Pickup No Ring 
(page 437), use code 10 to assign a key as a no 
ring (lamp only) Group Call Pickup key.
OR
• In Program 1701 - Group Pickup Delay Ring 
(page 437), use code 11 to assign a key as a 
delayed ring Group Call Pickup key.
• In Program 1701 - Programmable Function Key 
Assignments (page 436), do not assign a key as a 
Group Pickup key (codes 09, 10 or 11).
Step 4: Should DSS Console have one-touch Group Call Pickup?
• In Program 1704 - Group Pickup Immediate Ring 
(page 445), use code 09 to assign a key as an 
immediate ring Group Call Pickup key.
OR
• In Program 1704 - Group Pickup No Ring 
(page 445), use code 10 to assign a key as a no 
ring (lamp only) Group Call Pickup key.
OR
• In Program 1704 - Group Pickup Delay Ring 
(page 446), use code 11 to assign a key as a 
delayed ring Group Call Pickup key.
• In Program 1704 - DSS Console Key Assignment 
(page 444), do not assign a key as a Group Pickup 
key (codes 09, 10 or 11). Step-by-step guide for setting up Group Call 
Pickup (Page 2 of 2)
If yes
If no
If yes
If no
If yes
If no 
						

							Group Call Pickup
DS2000 Software ManualChapter 1: Features141
Programming List
Program 1003 - Call Pickup Group (page 426)
Have an incoming call on the trunk ring all the extensions in the assigned pickup group.
Program 1701 - Programmable Function Key Assignments (page 436)
Assign a programmable key on an extension as a Group Call Pickup key (09 = Immediate 
Ring, 10 = No Ring, 11 = Delayed Ring). The options are 1-8 (Pickup Groups 1-8) or 0 (unas-
signed).
Program 1704 - DSS Console Key Assignment (page 444)
Assign a programmable key on an extension as a Group Call Pickup key (09 = Immediate 
Ring, 10 = No Ring, 11 = Delayed Ring). The options are 1-8 (Pickup Groups 1-8) or 0 (unas-
signed).
Program 1802 - Call Pickup Group Number (page 455)
Assign the Call Pickup Group (1-8, 0 = undefined) for each extension.
Program 1803 - Extension Line Access Assignments (page 461)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 466)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Direct Inward Line (page 88)
DILs to an extension activate Group Call Pickup if the extension ringing is a member of a 
Pickup Group.
Direct Station Selection (DSS) Console (page 98)
DSS Consoles can have Group Call Pickup keys.
Directed Call Pickup (page 108)
Directed Call Pickup is another way to pick up calls ringing an extension.
Intercom (page 165)
Ringing Intercom calls activate Group Call Pickup if the extension ringing is a member of a 
Pickup Group.
Transfer (page 324)
A trunk call transferred to an extension in a Pickup Group activates Group Call Pickup.
Feature Operation
To answer a call ringing a phone in your Pickup Group:
1. Lift handset.
2. Press flashing Group Pickup .
OR
Dial *1.Trunk ringing.
(Optional) Group Pickup flashing (red).
Conversation with caller.
N/A.
Conversation with caller.
N/A. 
						

							Group Listen
142Chapter 1: FeaturesDS2000 Software Manual
Group Listen
Description
Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast 
over the telephone speaker. This lets the keyset user’s co-workers listen to the conversation. Group 
Listen turns off the keyset’s Handsfree microphone so the caller does not hear the co-worker’s 
voices during a Group Listen.
Conditions
None
Default Setting
Enabled
Programming List
Programming List
Program 1807 - Headset (page 469)
Extensions in the Headset mode cannot use Group Listen. If you need Group Listen, be sure 
to enter N to disable the Headset mode.
Other Related Features
Single Line Telephones (page 260)
Group Listen is not available to single line telephones. LCCPU 01.00.00 Available.
Use Group Listen to talk to an important client or customer and have your co-workers listen in on 
the meeting.
Step-by-step guide for setting up Group 
Listen 
Step 1: Should extension be able to use Group Listen?
• Extensions in the Headset mode cannot use 
Group Listen. In Program 1807 - Headset 
(page 469), enter N to disable the Headset mode.
• N/A
If yes
If no