Nitsuko Ds2000 Software Manual

							Loop Keys
DS2000 Software ManualChapter 1: Features183
Feature Operation
To answer a call on a Loop Key:
1. Lift handset.
2. Press Switched Loop Key.
To place a call on a Loop Key:
1. Lift handset.
2. Press Loop Key.
3. Dial trunk group code (0-8).
4. Dial outside number.Trunk ringing.
Loop Key flashing (red).
Conversation with caller.
Loop Key on (green).
Intercom dial tone.
Loop Key on (green).
Trunk dial tone.
Loop Key on (green). 
						

							Meet-Me Conference
184Chapter 1: FeaturesDS2000 Software Manual
Meet-Me Conference
Description
With Meet-Me Conference, an extension user can set up a telephone meeting with their co-workers. 
Each party joins the Converence by dialing a Meet Me Conference code. Meet Me Conference lets 
extension users have a telephone meeting — without leaving the office. Users must join the meeting 
within the Meet-Me Conference interval.
The system has two Meet-Me Conference codes (#11 and #12). After a Meet-Me Conference is set 
up and the Meet-Me Conference interval expires, the code used becomes available for a new meet-
ing. Since Meet-Me Conference is a type of Conference, the system’s Conference capacity deter-
mines:
The number of users that can join a Meet-Me Conference
and 
The number of simultaneous conferences. 
The following table shows the Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them.
Conditions
None
Default Setting
Meet-Me Conference enabled.LCCPU 01.00.00 Available.
Set up a multiple-party telephone conversation with your co-workers.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference
(total of all Conferences system-wide)32
Maximum simultaneous conferences 8
Maximum parties in any one Conference
(trunks and/or extensions)8 
						

							Meet-Me Conference
DS2000 Software ManualChapter 1: Features185
Programming Guide
Programming List
Program 0401 - Meet-Me Conference (page 375)
When a user initiates a Meet-Me Conference, the system waits this interval for the Paged 
party to join the call.
Other Related Features
The following features also allow different types of multiple party calls:
Barge In (Intrusion) (page 37)
Conference (page 79)
Group Listen (page 142)
Privacy (page 226)
Tandem Trunking / Unsupervised Conference (page 307)
Feature Operation
To set up a Meet-Me Conference:
1. Page parties and announce the Meet-Me Conference code (#11 or #12).
See Paging on page 214 for more on how to page your co-workers. Step-by-step guide for setting up Meet-Me 
Conference
Step 1: When a co-worker hears a Page for them to join a Meet-Me Conference, do they have 
enough time to join the telephone meeting?
• In Program 0401 - Meet-Me Conference 
(page 375), leave the Meet Me Conference inter-
val at its assigned value.
• In Program 0401 - Meet-Me Conference 
(page 375), lengthen the Meet Me Conference 
interval to meet the site requirements.
Step 2: When co-worker’s are joining a Meet-Me Conference, is the length of time they have 
to join the meeting excessive?
• In Program 0401 - Meet-Me Conference 
(page 375), shorten the the Meet Me Conference 
interval.
• In Program 0401 - Meet-Me Conference 
(page 375), leave the Meet Me Conference inter-
val at its currently assigned value.
If yes
If no
If yes
If no 
						

							Meet-Me Conference
186Chapter 1: FeaturesDS2000 Software Manual
2. Do not hang up.
3. Press 
ICM.
4. Dial announced Meet-Me Conference code (#11 or #12).
Your co-worker’s must join the telephone meeting within the Meet Me Conference 
time.
To join a Meet-Me Conference:
1. Listen for paged invitation to join the Conference.
2. Press 
ICM.
3. Dial announced Meet-Me Conference code (#11 or #12).
You can join the telephone meeting within the Meet Me Conference time.Intercom dial tone.
ICM on (red).
Conversation with coworkers.
• When the first co-worker joins the Conference, 
ICM flashes fast (until the 
Meet-Me Conference interval expires).
• When the second and succeeding co-worker’s join, 
ICM goes out.
Intercom dial tone.
ICM on (red).
Conversation with coworkers.
• When the first co-worker joins the Conference, 
ICM flashes fast (until the 
Meet-Me Conference interval expires).
• When the second and succeeding co-worker’s join, 
ICM goes out. 
						

							Message Waiting
DS2000 Software ManualChapter 1: Features187
Message Waiting
Description
An extension user can leave a Message Waiting indication at a busy or unanswered extension 
requesting a return call. The indication is a flashing MW key at the called extension. Answering the 
Message Waiting automatically calls the extension which left the indication. Message Waiting  
ensures that a user will not have to recall an unanswered extension. It also ensures that a user will 
not miss calls when their extension is busy or unattended.
Additionally, Message Waiting lets extension users:
Cancel all messages left at their extension.
Cancel message they left at co-worker’s extensions.
Scroll through their Messages Waiting and select a co-worker to call back.
An extension user can leave Messages Waiting at any number of extensions. Also, any number of 
extensions can leave a Message Waiting at the same extension.
Conditions
A power failure or system reset cancels all Messages Waiting system wide.
Default Setting
Enabled
Programming Guide
LCCPU 01.00.00 Available.
Leave a Message Waiting request for a return call.
Step-by-step guide for setting up Message 
Waiting
Step 1: Should the system have Message Waiting capability (applicable only when Voice Mail 
is not
 installed)?
• In Program 0201 - Voice Mail Installed 
(page 368), enter N to disable Voice Mail.
• The system can have Message Waiting or Voice 
Mail, not both.
• In Program 0201 - Voice Mail Installed 
(page 368), enter Y to enable Voice Mail.
If yes
If no 
						

							Message Waiting
188Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0201 - Voice Mail Installed (page 368)
Enter N to disable Voice Mail and enable Message Waiting.
Other Related Features
Call Forwarding (page 43)
An extension user cannot leave a Message Waiting at an co-worker that has Call Forward-
ing Immediate (*34) enabled. Pressing MW automatically leaves a message at the for-
warding destination instead.
An extension user cannot leave a Message Waiting at a busy co-worker that has Call For-
warding Busy/No Answer (*32) enabled. Pressing MW will automatically leave a mes-
sage at the forwarding destination instead.
Do Not Disturb (page 114)
An extension user can leave a Message Waiting at an extension in Do Not Disturb.
Intercom (page 165)
A user can leave a Message Waiting after placing an Intercom call to a busy co-worker.
Voice Mail (page 340)
A system can have either Voice Mail or Message Waiting activated — not both.
Voice Over (page 350)
An extension user cannot leave a Message Waiting after using Voice Over.
Feature Operation
To leave a Message Waiting:
1. Place Intercom call to co-worker.
The extension you call can be unanswered, busy or in Do Not Disturb.
2. Press 
MW.
3. Hang up.
MW flashes fast at the extension you call.
To answer a Message Waiting:
1. Lift handset.
2. Press 
MW.
If the extension you call is unanswered, busy or in DND, the system cancels Message 
Waiting.
If the called extension doesn’t answer, press your Message Waiting key to automati-
cally leave them a message.
Normally, your MW key goes out. If it continues to flash, you have  additional Mes-
sages Waiting.Intercom dial tone.
ICM on (red).
N/A
ICM on (red).
Two beeps or ringing, then conversation with co-worker.
ICM on (red). 
						

							Message Waiting
DS2000 Software ManualChapter 1: Features189
To review your Messages Waiting and then select a message for a return call: 
1. Do not lift the handset.
2. Press 
MW.
The first message display. Press MW repeatedly to display additional Messages Wait-
ing, if any.
3. When the extension you want to call displays, lift the handset.
4. Press 
MW.
If the extension you call is unanswered, busy or in DND, the system cancels Message 
Waiting.
If the called extension doesn’t answer, press your Message Waiting key to automati-
cally leave them a message.N/A
MW flashing fast (red).
Two beeps or ringing.
MW flashing fast (red). 
						

							Microphone Mute
190Chapter 1: FeaturesDS2000 Software Manual
Microphone Mute
Description
Microphone Mute lets a keyset user turn off their phone’s Handsfree or handset microphone at any 
time. Once activated, Microphone Mute prevents the caller from hearing conversatoins in the user’s 
work area. The user can turn off the Handsfree or handset microphone while their telephone is idle, 
busy on a call, in DND or while a call is ringing. The microphone stays off until the user turns it 
back on.
While an extension has their microphone muted, incoming Intercom calls announce with a single 
beep (rather than the normal two beeps). The calling party hears this single beep also when the 
called extension’s mic is muted.
Conditions
A system reset or power failure cancels all Microphone Mutes system wide.
Default Setting
Enabled.
Programming List
None
Other Related Features
Handsfree and Handsfree Answerback (page 150)
Use Microphone Mute to temporarily turn off the Handsfree microphone.
Feature Operation
To activate Microphone Mute:
1. Press 
MIC.
You can do this any time while on the phone or while your phone is idle.
While your microphone  is muted, incoming Intercom calls announce with a single 
beep (rather than the normal two beeps). Your caller hears this single beep also while your 
mic is muted. LCCPU 01.00.00 Available.
Talk to a co-worker in your office without your caller hearing the conversation.
The systems mutes your handsfree and handset microphone.
MIC on. 
						

							Microphone Mute
DS2000 Software ManualChapter 1: Features191
To deactivate Microphone Mute:
1. Press 
MIC.N/A.
MIC on.
N/A.
MIC off. 
						

							Monitor / Silent Monitor
192Chapter 1: FeaturesDS2000 Software Manual
Monitor / Silent Monitor
Description
Monitor lets an extension user listen to the conversation at a busy extension. To implement Monitor, 
an extension uer just calls a busy extension and dials the Monitor code. The busy extension and 
their caller have no indication of the intusion. There are no tones heard and there is no visual indi-
cation that monitoring is occuring. For example, Monitor could help the superisor of a service 
department. The department supervisor could listen to the questions that callers ask without dis-
turbing the service call.
Conditions
Monitor uses a system Conference circuit. See Conference on page 79 for more.
Default Setting
Disabled
Programming Guide
LCCPU 01.00.00 Available.
Monitor a co-worker’s phone conversation without them knowing you are on the phone.
!!  CAUTION  !!
Monitor provides no warning tones prior to intrusion. Monitor may be 
interpreted as an invasion of privacy.
Step-by-step guide for setting up Monitor 
Step 1: Should an extension be able to Monitor a co-worker’s call?
• In Program 0101 - Silent Monitor (page 364), 
enter Y to enable Monitor in the extension’s Class 
of Service.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extensions.
• In Program 0101 - Silent Monitor (page 364), 
enter N to disable Monitor in the extension’s 
Class of Service.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extensions
If yes
If no