Nitsuko Ds2000 Software Manual
Have a look at the manual Nitsuko Ds2000 Software Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Nitsuko manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Delayed Ringing DS2000 Software ManualChapter 1: Features83 Other Related Features Call Coverage Keys (page 40) Delayed Ringing is also available for Call Coverage Keys. Private Line (page 231) Consider having Delayed Ringing for Private Lines. Users with Delayed Ringing will ring for the Private Line only if it is not answered. Feature Operation None
Dial Number Preview 84Chapter 1: FeaturesDS2000 Software Manual Dial Number Preview Description Dialing Number Preview lets a display keyset user dial and review a number before the system dials it out. Conditions None Default Setting Enabled Programming Guide None Programming List None Other Related Features Central Office Calls, Placing (page 63) Dial Number Preview allows an extension user to review a number before the system dials it out. Feature Operation To dial using Dial Number Preview: 1. Do not lift the handset, press SPK or press ICM. 2. Dial *. 3. Dial the number you want to call. 4. Press line key.LCCPU 01.00.00 Available. Dial Number Preview helps the user avoid dialing errors. N/A Your display shows: DIAL PREVIEW N/A Your display shows the digits dialed, with a cursor (-) after the last digit. Dial tone on the selected trunk, then your digits dialing out. Line key on (green).
Dial Number Preview DS2000 Software ManualChapter 1: Features85 To correct the displayed digits before dialing them out: 1. Use VOL and VOL until the cursor replaces the digit you want to change. VOL moves the cursor to the left. VOL moves the cursor to the right. 2. Dial the digit that you want to replace the cursor. 3. Press VOL and VOL to place the cursor over any other digits you want to edit. OR Press VOL until the entire number displays to the left of the cursor. The system will only dial the digits to the left of the cursor. 4. Press a line key to have the system automatically dial the displayed number. Dial Number Preview Editing Example To replace 2049265410 with 2039265400: Step 1: Dial * followed by 2049265410. You see:2049265410- Step 1: Press Vol until you see:20-9265410 Step 2: Dial 3. You see:203-265410 Step 3: Press VOL until you see:20392654-0 Step 4: Dial 0. You see:203926540- Step 5: Press Vol until the entire number displays to the left of the cursor.2039265400- Step 6: Press line key to dial number.
Dial Tone Detection 86Chapter 1: FeaturesDS2000 Software Manual Dial Tone Detection Description LCCPU 01.00.00 Not available.
Direct Inward Dialing DS2000 Software ManualChapter 1: Features87 Direct Inward Dialing Description LCCPU 01.00.00 Not available.
Direct Inward Line 88Chapter 1: FeaturesDS2000 Software Manual Direct Inward Line Description A Direct Inward Line (DIL) is a trunk that rings an extension directly. Since DILs only ring one extension, employees always know which calls are for them. For example, a company operator can have a Direct Inward Line for International Sales Information. When outside callers dial the DIL’s phone number, the call rings the operator on the International Sales line key. The DIL does not ring other extensions. Assigning a DIL to an extension automatically provides immediate ringing and incoming access for the trunk, with no additional programming required. The extension to which the trunk is terminated controls the night mode of the trunk. For example, if extension 301 has trunk 1 assigned as a DIL, the user can press DND to switch trunk 1 to its night routing destination. Switching trunk 1 to night mode at extension 304 has no affect on the night mode of the system. This flexibility could allow a service dispatcher with several DILs to indepen- dently send trunks to their night destinations without affecting the night mode of the entire system. A DIL can ring: Extension numbers (including the attendant’s extension) Ring Group master numbers UCD Group master numbers (including the Voice Mail master number) Overflow for Direct Inward Lines If unanswered, DILs calls can route to a programmed overflow destination. The overflow destina- tion can be an extension, Ring Group, UCD Group or Voice Mail (i.e., DIL destination’s mailbox). You can set up separate DIL overflow destinations for the day mode and at night. If unanswered at the overflow destination, the call diverts to Key Ring. Conditions None Default Setting No DILs assigned.LCCPU 01.00.00 Available. A DIL lets an employee know which calls are just for them.
Direct Inward Line DS2000 Software ManualChapter 1: Features89 Programming Guide Step-by-step guide for setting up Direct Inward Line (Page 1 of 3) Step 1: Check to be sure each trunk’s circuit type matches the connected trunk circuit. • In Program 1001 - Trunk Circuit Type (page 416), enter the correct circuit type for each trunk (51 = loop start DTMF, 52 = loop start DP). Step 2: Assign the DIL day mode destination. • In Program 1003 - Direct Termination (Day) (page 426), assign the DIL day mode termination. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Step 3: Do you want an unanswered DIL to overflow during the day mode? • In Program 1003 - Activate Overflow During the Day (page 426), enter Y. • In Program 1003 - Activate Overflow During the Day (page 426), enter N. Step 4: Assign the DIL day overflow destination. • In Program 1003 - Day Overflow Destination (page 426), assign the DIL day mode termination. The destination can be an extension, UCD Group master number, Ring Group master number, Voice Mail master number or Key Ring (by press- ing CLEAR). Step 5: Assign the DILnight mode destination. • In Program 1003 - Direct Termination (Night) (page 426), assign the DIL night mode termina- tion. The destination can be an extension, UCD Group master number, Ring Group master num- ber or Voice Mail master number. (An extension puts their DIL in the night mode by pressing DND.) If yes If no
Direct Inward Line 90Chapter 1: FeaturesDS2000 Software Manual Step 6: Do you want an unanswered DIL to overflow during the night mode? • In Program 1003 - Activate Overflow at Night (page 427), enter Y. • In Program 1003 - Activate Overflow at Night (page 427), enter N. Step 7: Assign the DIL night overflow destination. • In Program 1003 - Night Overflow Destination (page 427), assign the DIL night mode termina- tion. The destination can be an extension, UCD Group master number, Ring Group master num- ber, Voice Mail master number or Key Ring (by pressing CLEAR). Step 8: Does extension have a line key for their DIL? • In Program 1701 - Line Key (page 436), no pro- gramming changes are required. • In Program 1701 - Line Key (page 436), make sure the DIL has a line key assigned (code 03). DILs can optionally ring Loop Keys (codes 01 and 02). Step 9: Do you want to put the DIL on a DSS Console key? • In Program 1704 - Line Key (page 444), make sure the DIL has a DSS Console line key assigned (code 03). • In Program 1704 - Line Key (page 444), make sure the DIL does not have a DSS Console line key assigned (code 03). Step 10: If DIL is unanswered, does call divert to its overflow destination (If programmed) or Key Ring (if no overflow exists) after the proper interval? • In Program 0401 - DIL No Answer (page 376), leave the DIL No Answer time at its current set- ting. • In Program 0401 - DIL No Answer (page 376), change the DIL No Answer time to meet the site requirements. Step-by-step guide for setting up Direct Inward Line (Page 2 of 3) If yes If no If yes If no If yes If no If yes If no
Direct Inward Line DS2000 Software ManualChapter 1: Features91 Programming List Program 0401 - DIL No Answer (page 376) If DIL Overflow is set up, this interval determines how long a DIL rings its destination before ringing its programmed overflow destination. If DIL Overflow is not set up, this interval deter- mines how long a DIL rings is destination before diverting to Key Ring. Program 0401 - Transfer Recall (page 375) This interval sets how long a call will ring the day or night overflow destination before divert- ing to key ring. Program 1001 - Trunk Circuit Type (page 416) Set the trunk’s circuit type for compatiblity with the connected telco or PBX. The options are 51 (loop start DTMF), 52 (loop start DP), 53 (ground start DTMF) or 54 (ground start DP). Program 1003 - Direct Termination (Day) (page 426) Set the day termination (answering point) for the DIL. The DIL rings the answering point directly. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1003 - Activate Overflow During the Day (page 426) Enter Y to enable DIL overflow during the day mode. (Entering N for this option has the same affect as entering Y followed by Key Ring in the following option.) Program 1003 - Day Overflow Destination (page 426) Set the overflow destination for day mode calls. The overflow destination can be an extension, UCD Group master number, Ring Group master number, Voice Mail master number or Key Ring (by pressing CLEAR). Step 11: If DIL is unanswered at the overflow destination, does call divert to Key Ring after the proper interval. • In Program 0401 - Transfer Recall (page 375), leave the Transfer Recall time at its current set- ting. • In Program 1805 - Ring Assignments (page 466), make sure you have extensions assigned to Key Ring. • In Program 0401 - Transfer Recall (page 375), change the Transfer Recall time to meet the site requirements. • In Program 1805 - Ring Assignments (page 466), make sure you have extensions assigned to Key Ring. Step 12: If DIL is terminated to Voice Mail, set up a Night key that controls the night mode status of the DIL. • In Program 1701 - Night Key (page 438), set up a Night key for the Voice Mail master number (code 18 + Voice Mail master number) OR • In Program 1704 - Night Key (page 446), set up a Night key for the Voice Mail master number (code 18 + Voice Mail master number). Step-by-step guide for setting up Direct Inward Line (Page 3 of 3) If yes If no
Direct Inward Line 92Chapter 1: FeaturesDS2000 Software Manual Program 1003 - Direct Termination (Night) (page 426) Set the night termination (answering point) for the DIL. The DIL rings the answering point directly. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1003 - Activate Overflow at Night (page 427) Enable Y to enable DIL overflow during the night mode. (Entering N for this option has the same affect as entering Y followed by Key Ring in the following option.) Program 1003 - Night Overflow Destination (page 427) Set the overflow destination for night mode calls.The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1701 - Line Key (page 436) Make sure the extension has a line key (code 03) for the DIL. Program 1701 - Night Key (page 438) If the DIL is terminated to a Voice Mail master number, a Night Key key (code 18 + the Voice Mail master number) controls the night mode of the DIL. Program 1704 - Line Key (page 444) The extension can optionally have a line key (code 03) for their DIL on a DSS Console. Program 1704 - Night Key (page 446) If the DIL is terminated to a Voice Mail master number, a Night Key key (code 18 + the Voice Mail master number) controls the night mode of the DIL. Program 1805 - Ring Assignments (page 466) Make sure you have extensions assigned to Key Ring. Other Related Features Call Forwarding (page 43) Call Forwarding will reroute an extension’s DILs. Call Waiting / Camp-On (page 51) A DIL to a busy extension will send Camp-On tones (if the extension is programmed to nor- mally receive Camp-On tones). Central Office Calls, Answering (page 58) Central Office Calls, Placing (page 63) Refer to these features to set additional parameters for trunks (such as transmit gain, receive gain and sidetone level). In addition, extension users can place calls on DILs, just like other trunks (depending on programming). Delayed Ringing (page 82) DILs automatically override Delayed Ringing. Do Not Disturb (page 114) Enabling Do Not Disturb at an extension puts that extension’s DILs into Night Mode. Extended Ringing (page 119) With Extended Ringing enabled, DIL trunks ring for the Number of Extended Rings before routing to the overflow destination. Extension Hunting (page 121) DILs to a Circular or Terminal Hunting group member initiate hunting. In addition, DILs to a UCD master number ring the UCD group directly. Group Ring (page 144) A DIL can ring a Ring Group master number. Key Ring (page 170) An unanswered DIL diverts to all extensions with Key Ring for the trunk. Line Keys (page 176) Loop Keys (page 179) When you assign a trunk as a DIL, it continues to flash its previously programmed line/loop key assignments. It will not, however, ring those phones. Names for Extensions and Trunks (page 198) Programming names for DILs makes it easier to identify incoming callers. Night Service / Night Ring (page 200)