Nitsuko Ds2000 Software Manual

							Direct Station Selection (DSS) Console
DS2000 Software ManualChapter 1: Features103
To use your DSS Console Hotline key:
1. Press key to call Hotline partner.
To use your DSS Console Call Coverage key:
You can set up the Call Coverage key for immediate ring, delayed ring , or no ring.
1. Press key to call covered extension or pick up ringing call.
To use your DSS Console Group Call Pickup key:
You can set up the Group Call Pickup key for immediate ring, delayed ring , or no ring.
1. Press key to answer call ringing Pickup Group.On Holding a call that has been parked 
by a co-worker
Wink On Holding a call that you parked
DSS Console Hotline Key Busy Lamp Indications
When the key is: The Hotline partner is:
Off Idle
On Busy or ringing
Fast Flash In Do Not Disturb
DSS Console Call Coverage Key Busy Lamp Indications
When the key is: The covered extension is:
Off Idle
On Busy
Fast Flash In DND
Slow Flash Ringing
DSS Console Group Call Pickup Key Busy Lamp Indications
When the key is: The Pickup Group:
Off Does not have a call ringing
Slow Flash Has a call ringing
DSS Console Park Key Busy Lamp Indications 
						

							Direct Station Selection (DSS) Console
104Chapter 1: FeaturesDS2000 Software Manual
To use your DSS Console Page Zone key:
1. Press key to Page into assigned zone.
To use your DSS Console System Speed dial key:
1. Press key to dialed stored number.
System Speed Dial keys provide no BLF.
To use your DSS Console Personal Speed dial key:
1. Press key to dialed stored number.
Personal Speed Dial keys provide no BLF.
To use your DSS Console Conversation Record key:
You must have Voice Mail installed to use this key. A voice prompt and a periodic beep 
will remind you that your calls are being recorded.
1. Press key to record conversation in mailbox.
To use your DSS Console Night key:
1. Press key to put the system in the night mode.
DSS Console Group Call Pickup Key Busy Lamp Indications
When the key is: The assigned zone is:
On Busy
Off Idle
DSS Console Conversation Record Key Busy Lamp Indications
When the key is: Recording is:
On Being set up
Off Off
Fast Flash On
DSS Console Night Key Busy Lamp Indications
When the key is: The system is:
On In the night mode
Off In the day mode 
						

							Direct Station Selection (DSS) Console
DS2000 Software ManualChapter 1: Features105
To use your DSS Console ICM Directory key:
1. Press key to access Intercom Directory Dialing.
To use your DSS Console Reverse Voice Over key:
1. While on a handset call, press key to place Private Intercom call to covered extension.
To use your DSS Console Message Center key:
1. Press key to see how many messages are waiting in the Message Center.
OR
Press
 SPK + key to call Message Center mailbox.
To use your DSS Console Save key:
1. While on a call, press key to Save the number you just dialed.
OR
While idle, press key to redial a previously saved number.
Save keys provide no BLF.
DSS Console ICM Directory Key Busy Lamp Indications
When the key is: ICM Directory Dialing is:
On Active
Off Inactive
DSS Console Reverse Voice Over Key Busy Lamp Indications
When the key is: Assigned extension is:
On Busy or ringing
Off Idle
Fast Flash In Do Not Disturb
DSS Console Message Center Key Busy Lamp Indications
When the key is: There are:
Off No messages waiting in the Message 
Center mailbox
Fast Flash Messages waiting in the Message 
Center mailbox 
						

							Direct Trunk Access
106Chapter 1: FeaturesDS2000 Software Manual
Direct Trunk  Access
Description
Direct Trunk Access lets an extension user access (seize) an individual trunk. After seizing the 
trunk, the user can dial any outside telephone number without restriction. An extension’s Class of 
Service allows or denies Direct Trunk Access. Direct Trunk Access is normally only provided for 
attendants, priority users and maintenance personnel.
Conditions
None
Default Setting
Disabled
Programming Guide
LCCPU 01.00.00 Available.
Priority users can access trunks directly. Direct Trunk Access also lets maintenance personnel 
access and test individual trunks.
Step-by-step guide for setting up Direct 
Trunk Access 
Step 1: Should extension have Direct Trunk Access capability?
• In Program 0101 - Direct Trunk Access 
(page 364), enter Y.
•Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extensions.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), no entries are required. Direct 
Trunk Access automatically provides access.
• In Program 0101 - Direct Trunk Access 
(page 364), enter N.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extensions.
Step 2: Does the default Direct Trunk Access code (4) meet the site requirements?
• In Program 0501 - Numbering Plan (page 392), 
do not change the digit 4 from its default assign-
ment.
• In Program 0501 - Numbering Plan (page 392), 
reassign digits to meet the site requirements.
If yes
If no
If yes
If no 
						

							Direct Trunk Access
DS2000 Software ManualChapter 1: Features107
Programming List
Program 0501 - Numbering Plan (page 392)
Change the digit that user’s dial for Direct Trunk Access if 4 does not meet the site require-
ments.
Program 0101 - Direct Trunk Access (page 364)
Enter Y to enable an extension to use Direct Trunk Access. Note that enabling Direct Trunk 
Access allows the user to bypass Toll Restriction.
Program 1801 - Extension Class of Service Assignment (page 450)
Assign Class of Service to extensions.
Program 1803 - Extension Line Access Assignments (page 461)
Direct Trunk Access overrides an extension’s access assignments. A extension can directly 
access a trunk for which they normally do not have access.
Other Related Features
Central Office Calls, Placing (page 63)
Refer to this feature for other methods of placing trunk calls.
Forced Trunk Disconnect (page 137)
An extension user with Direct Trunk Access can use Forced Trunk Disconnect.
Removing Trunks and Extensions From Service (page 242)
An extension user with Direct Trunk Access can remove trunks from service.
Toll Restriction (page 314)
Direct Trunk Access does not bypass Toll Restriction.
Feature Operation
To place a call over a specific trunk using Direct Trunk Access:
1. Lift handset.
2. Press ICM.
3. Dial 4 plus the trunk number (e.g., 401 for trunk 1).
If you hear busy tone, you may be able to dial 2 to queue for the busy trunk. See Trunk 
(Line) Queuing / Trunk Callback on page 332 for more.
4. Dial outside number.Intercom dial tone.
ICM on.
Trunk dial tone, followed by digits outdialing on the trunk.
ICM on. 
						

							Directed Call Pickup
108Chapter 1: FeaturesDS2000 Software Manual
Directed Call Pickup
Description
Directed Call Pickup permits an extension user to intercept a call ringing another extension. With 
Directed Call Pickup, an extension user can pick up:
Trunk (Key Ring) calls ringing an extension
Direct Inward Lines
Transferred trunk calls
Ringing Intercom calls.
Recalls (e.g., Hold recall)
Conditions
None
Default Setting
Enabled
Programming Guide
None
Programming List
Program 1803 - Extension Line Access Assignments (page 461)
Directed Call Pickup can intercept a call on a trunk to which it normally does not have access.
Other Related Features
Door Box (page 116)
Directed Call Pickup cannot intercept a Door Box call ringing an extension.
Hold (page 156)
Directed Call Pickup can pick up Hold recalls.
Park (page 218)
Personal Park allows an extension user to pick up a call parked at a co-worker’s extension.
The following features also let co-workers cover each other’s calls:
Call Coverage Keys (page 40)
Group Call Pickup (page 139)
Hotline (page 160) LCCPU 01.00.00 Available.
Directed Call Pickup allows co-worker’s to answer each other’s calls. 
						

							Directed Call Pickup
DS2000 Software ManualChapter 1: Features109
Feature Operation
To use Directed Call Pickup to intercept a call to a co-worker’s extension:
1. Lift handset.
2. Dial 
* *.
3. Dial number of extension whose call you want to intercept.
To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 
300). Do not dial 0 or 01-04.Call ringing co-worker’s extension.
N/A.
Conversation with intercepted caller.
N/A. 
						

							Directory Dialing
110Chapter 1: FeaturesDS2000 Software Manual
Directory Dialing
Description
Directory Dialing allows a display keyset user to select a co-worker or outside call from a list of 
names, rather than dialing the phone number. There are three types of directory Dialing:
C– System (Company-Wide) Speed Dial names.
I– Intercom names (including extension, Ring Group and UCD Group names).
P– Personal Speed Dial names.
Conditions
None
Default Setting
Directory Dialing always enabled, but no Intercom or Speed Dial names are stored.
Programming Guide
LCCPU 01.00.00 Directory Dialing available.
Allows users to place Intercom or Speed Dial calls from a displayed list of names.
Step-by-step guide for setting up Directory 
Dialing (Page 1 of 2)
Step 1: Do extension users have adequate time to enter their Directory Dialing options?
• In Program 0401 - Intercom Inter-digit 
(page 375), leave this option at its currently 
assigned value.
• In Program 0401 - Intercom Inter-digit 
(page 375), change the Interdigit Interval to meet 
the site requirements. Keep in mind that this 
affects all Intercom dialing (in addition to Direc-
tory Dialing).
Step 2: Should extension have one-touch access to Intercom Directory Dialing?
•
To put an ICM Directory key on a keyset:
In Program 1701 - ICM Directory Key 
(page 438), assign an Intercom Directory Dialing 
key (code 21).
•T
o put an ICM Directory key on a DSS Console:
In Program 1704 - ICM Directory Key 
(page 447), assign an Intercom Directory Dialing 
key (code 21).
If yes
If no
If yes 
						

							Directory Dialing
DS2000 Software ManualChapter 1: Features111
Programming List
Program 0401 - Intercom Inter-digit (page 375)
If an extension user initiates Directory Dialing but doesn’t make an entry within this interval, 
the system automatically cancels Directory Dialing.
Program 1701 -  ICM Directory Key (page 438)
Assign an Intercom Directory Dialing key to a keyset (code 21).
Program 1704 -  ICM Directory Key (page 447)
Assign an Intercom Directory Dialing key to a DSS Console (code 21).
Other Related Features
Direct Station Selection (DSS) Console (page 98)
Assign a Directory Dialing key on a DSS Console.
Extension Hunting (page 121)
Intercom Directory Dialing will show UCD Group names.
Group Ring (page 144)
Intercom Directory dialing will show Ring Group names.
Intercom (page 165)
Directory Dialing is a convenient alternative to manually dialing Intercom numbers.
Names for Extensions and Trunks (page 198)
Set up the names for extensions and trunks.
Speed Dial (page 263)
Set up Speed Dial names.
Feature Operation
To place a call using Directory Dialing:
1. Do not lift handset or press 
SPK.
1. Dial 3.
2. Dial the type of Directory Dialing from the table below:• In Program 1701 - ICM Directory Key 
(page 438), and in Program 1704 - ICM Direc-
tory Key (page 447), do not assign an Intercom 
Directory Dialing key (code 21).
Pressing this key: Selects Directory Dialing for:
2CSystem (Company-Wide) Speed Dial names.
4IIntercom names.
7PPersonal Speed Dial names. Step-by-step guide for setting up Directory 
Dialing (Page 2 of 2)
If no 
						

							Directory Dialing
112Chapter 1: FeaturesDS2000 Software Manual
To scroll alphabetically through the selected directory, press VO L  or VOL . To call 
the displayed name, just press 
DIAL.
3. Dial the first letter of the desired name.
For example, dial 4 if the first letter in the name begins with G, H or I. The display 
4. Look at your phone’s display and dial the digit for the letter/number you want to call.
In the example above, if the name begins with G, dial 1. If the name begins with H, dial 
2. If the name begins with I, dial 3.
The first name/number that begins with your selection displays. If you see UNLISTED 
NAME, there is no name stored for your selection.
5. Press 
VO L  or VO L  to scroll through all the names/numbers that begin with the letter/num-
ber you selected.
OR
Skip to the next step if the displayed name/number is the one you want to call.
6. Press 
DIAL to have the system dial your call.
To exit Directory Dialing at any time.
1. Press
 SPK.N/A
SPK on.
N/A
For the example above (i.e., when you dial 4), the display shows:
1 = G,  2 = H,  3 = I