Nitsuko Ds2000 Software Manual

							Speed Dial
DS2000 Software ManualChapter 1: Features263
Speed Dial
Description
Speed Dial gives an extension user quick access to frequently called numbers. There are two types 
of Speed Dial: System and Personal. Speed Dial numbers can be up to 30 digits long, using 0-9, # 
and *. Every Speed Dial can have a programmed name up to 16 characters long. The name shows in 
the telephone display as the Speed Dial number dials out.
Speed Dial can store outside numbers and Intercom digits. The capability to store Intercom digits 
provides the user with “one-touch” access to features they use most often. For example, a user can 
have a Speed Dial bin that simplifies forwarding calls to Voice Mail or a co-worker.
System Speed Dial
System Speed Dial gives every extension access to the same set of stored numbers. The system pro-
vides up to 1000 System Speed Dial numbers. Depending on the system option selected (see Pro-
gramming Guide below), the system provides either 10, 100 or 1000 System Speed Dial numbers. 
Personal Speed Dial
Personal Speed Dial provides extensions with 20 numbers stored privately for their own use. The 
Personal Speed Dial keys on a DSS Console access the same bins as the extension to which it is 
attached.
Allocating Speed Dial Blocks
The system allows up to 1240 unique Speed Dial numbers (bins). Bins are grouped into 62 distinct 
blocks, with 20 numbers in each block. Review the table below and keep the following bullets in 
mind when setting up Speed Dial:LCCPU 01.00.00 Available.
Instead of dialing a long telephone number to reach a client or customer, use Speed Dial instead. 
Also, store Intercom digits for quick access to commonly used features.
System Speed DialPersonal Speed Dial
Total BinsTotal BlocksBlock NumbersTotal BinsTotal BlocksBlock Numbers
10
(20-29)11
(10 bins are not 
used)1220 61 2-61 
100
(200-299)5 1-5 1140 57 6-62
1000
(2000-2999)50 1-50 240 12 51-62 
						

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264Chapter 1: FeaturesDS2000 Software Manual
The system automatically assigns System Speed Dial blocks. By default, Personal Speed Dial 
Blocks are assigned as follows.
You can change the Personal Speed Dial block assignment for an extension in system pro-
gramming. Always be careful, however, to not assign a Personal Speed Dial block that is 
already in use for System Speed Dial. If you do, that extension’s personal entries will over-
write the system entries, and vice-versa.
Extensions with the same Personal Speed Dial block share the same Personal Speed Dial 
numbers.
The Personal Speed Dial keys on a DSS Console access the same bins as the extension to 
which it is attached. DSS Consoles do not have unique Personal Speed Dial numbers.
Unique Speed Dial Entries
In addition to the digits 0-9, # and *, you can enter the following for additional dialing options:
Storing Trunk Routing in a Speed Dial Bin
When you program a Speed Dial bin, you can select either a trunk or a Trunk Group over which the 
call should route. For example, you can enter 1 for trunk 1 or 90 for Trunk Group 0.
If you enter a Trunk Group number, the system will select the lowest numbered trunk in the 
group for the call. If that trunk is busy, the system will select the next highest trunk.
If you enter a trunk number, the system initially selects that specific trunk for the call. If the 
trunk is busy, the system automatically tries the next trunk in that trunk’s group (if any). If 
there is no other installed trunk in that group, the user hears busy tone and the call doesn’t go 
through.
Conditions
None
Default Setting
100 System Speed Dial bins (200-299).
System Speed Dial uses Speed Dial blocks 1-5.
All extensions can program and use System Speed Dial.
Extension Speed Dial uses blocks 6-62. (Extension 300 uses block 6, extension 301 uses 
block 7 etc.)
All bins are empty and no names are programmed.
ExtensionPersonal Speed Dial
Block Assignment
300 6
301 7
through
331 36
For this optionOr use this telephone 
Programming List option:
Pause MIC
Flash FLASH 
						

							Speed Dial
DS2000 Software ManualChapter 1: Features265
Programming Guide
Step-by-step guide for setting up Speed Dial
Step 1: Should extension be able to use System Speed DIal?
• In Program 0101 - System Speed Dial Access 
(page 362), enter Y if extension should have 
access to System Speed Dial.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), make sure extensions have 
access to the trunks you want to use for System 
Speed Dial.
• In Program 1002 - Trunk Groups (page 424), 
optionally set up Trunk Groups. See Storing 
Trunk Routing in a Speed Dial Bin on page 264 
for more on why you may want to do this.
• In Program 0101 - System Speed Dial Access 
(page 362), enter N is extension should not have 
access to System Speed Dial.
Step 2: Should the system have 10 (2-digit), 100 (3-digit) or 1000 (4-digit) System Speed Dial 
numbers?
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 370), enter 2. System bins 
will normally be 20-29.
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 370), enter 3. System bins 
will normally be 200-299.
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 370), enter 4. System bins 
will normally 2000-2999.
Step 3: Do you want to enter System Speed Dial numbers from within system program-
ming?
• In Program 1101 - System Speed Dial Numbers 
(page 431), enter System Speed Dial numbers. 
Users with the proper access can also enter Sys-
tem Speed Dial numbers.
• In Program 1101 - System Speed Dial Numbers 
(page 431), do not enter System Speed Dial num-
bers. Users with the proper access can still enter 
System Speed Dial numbers.
If yes
If no
10
100
1000
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							Speed Dial
266Chapter 1: FeaturesDS2000 Software Manual
Step 4: Should extension or DSS Console have Programmable Function Key access to Sys-
tem Speed Dial numbers.
• In Program 1701 - System Speed Dial Key 
(page 438), assign a keyset programmable key as 
a System Speed Dial Key (code 14 + System 
Speed Dial bin number).
• In Program 1704 - System Speed Dial Key 
(page 446), assign a DSS Console key as a Sys-
tem Speed Dial Key (code 14 + System Speed 
Dial bin number).
• Do not assign keyset or DSS Console keys for 
System Speed Dial access.
Step 5: Should extension be able to use Personal Speed DIal?
• In Program 1802 - Speed Dial Block (page 457), 
assign Personal Speed Dial Blocks to extensions. 
Refer to Allocating Speed Dial Blocks on 
page 263 for help with assigning blocks.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), make sure extensions have 
access to the trunks you want to use for Personal 
Speed Dial.
• In Program 1002 - Trunk Groups (page 424), 
optionally set up Trunk Groups. See Storing 
Trunk Routing in a Speed Dial Bin on page 264 
for more on why you may want to do this.
• In Program 1802 - Speed Dial Block (page 457), 
assign the extension to Personal Speed Dial block 
0.
Step 6: Do you want to enter Personal Speed Dial numbers from within system program-
ming?
• In Program 1702 - Personal Speed Dial 
(page 441), enter Personal Speed Dial numbers. 
Users can also enter Personal Speed Dial num-
bers from their own phone.
• In Program 1702 - Personal Speed Dial 
(page 441), do not enter Personal Speed Dial 
numbers. Users can still enter Personal Speed 
Dial numbers from their own phone. Step-by-step guide for setting up Speed Dial
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If no
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If no
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							Speed Dial
DS2000 Software ManualChapter 1: Features267
Step 7: Should extension or DSS Console have Programmable Function Key access to Per-
sonal Speed Dial numbers.
• In Program 1701 - Personal Speed Dial Key 
(page 438), assign a keyset programmable key as 
a Personal Speed Dial Key (code 15 + System 
Speed Dial bin number).
• In Program 1704 - Personal Speed Dial Key 
(page 446), assign a DSS Console key as a Per-
sonal Speed Dial Key (code 10 + System Speed 
Dial bin number).
• Do not assign keyset or DSS Console keys for 
System Speed Dial access.
Step 8: Should the system be able to dial out any # characters stored in a Speed Dial bin?
You may not want to enable the dialing of stored # 
characters if your system is installed behind a PBX.
• In Program 0201 - Enable Dial-out of # in a 
Speed Dial Number (page 368), enter Y.
• In Program 0201 - Enable Dial-out of # in a 
Speed Dial Number (page 368), enter N.
Step 9: When the system encounters a pause stored in a Speed Dial bin, does it wait the 
proper interval before outdialing the remainder of the number?
• In Program 0401 - Dialing Pause (page 376), do 
not change the entry from its assigned value.
• In Program 0401 - Dialing Pause (page 376), 
change the pause duration for compatibility with 
the connected telco or PBX/Centrex.
Step 10: When the system encounters a Flash stored in a Speed Dial bin, does it open the loop 
on the trunk for the proper interval before outdialing the remainder of the number?
• In Program 0402 - PBX Pause (page 379), do not 
change the entry from its assigned value.
• In Program 0402 - PBX Pause (page 379), change 
the Flash duration for compatibility with the con-
nected telco or PBX/Centrex. Step-by-step guide for setting up Speed Dial
If yes
If no
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If no
If yes
If no
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							Speed Dial
268Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0101 - System Speed Dial Access (page 362)
In an extension’s Class of Service, enter Y to allow the extension to access System Speed Dial 
numbers.
Program 0201 - Enable Dial-out of # in a Speed Dial Number (page 368)
Enter Y for this option if you want the system to outdial any # characters stored in the Speed 
Dial number. Enter N to have the system suppress outdialing the #. (You may want to enter N 
if the system is installed behind a PBX.)
Program 0301 - Number of Digits in a System Speed Dial Code (page 370)
Assign the number of digits the system uses to designate System Speed Dial bins (2, 3 or 4). 
With 2-digit bins, the system has 10 bins numbered 20-29. With 3-digit bins, the system has 
100 bins numbered 200-299. With 4-digit bins, the system as 1000 bins numbered 2000-2999.
Step 11: Does the system properly detect dial tone for Speed Dial calls?
• In Program 0402 - Dial Tone Detect (page 378), 
do not change the entry from its assigned value.
• In Program 0402 - Dial Tone Detect (page 378), 
change the Dial Tone Detect duration for compat-
ibility with the connected telco or PBX/Centrex.
Step 12: When the system outdials DTMF Speed Dial calls, are the DTMF digits properly 
interpreted by the connected telco or PBX/Centrex.
• In Program 0402 - Speed Dial DTMF Tone On 
(page 381), do not change the entry from its 
assigned value.
• In Program 0402 - Speed Dial DTMF Tone Off 
(page 382), do not change the entry from its 
assigned value.
• In Program 0402 - Speed Dial DTMF Tone On 
(page 381), change the DTMF on interval the sys-
tem uses for Speed Dial calls to match the con-
nected telco or PBX/Centrex.
• In Program 0402 - Speed Dial DTMF Tone Off 
(page 382), change the DTMF on interval the sys-
tem uses for Speed Dial calls to match the con-
nected telco or PBX/Centrex.
When Number of Digits 
in a System Speed Dial 
Code is:System Speed Dial 
bin numbers are:And the total number 
of System Speed Dial 
bins is:
2 20-29 10
3 200-299 100
4 2000-2999 1000 Step-by-step guide for setting up Speed Dial
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If no
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							Speed Dial
DS2000 Software ManualChapter 1: Features269
Program 0401 - Dialing Pause (page 376)
For Speed Dial, the system waits this interval when it encounters a pause in a Speed Dial bin.
Program 0402 - Dial Tone Detect (page 378)
When the system seizes a line to place a Speed Dial call, it waits this interval for dial tone 
before outdialing the call.
Program 0402 - PBX/Centrex Flash (page 379)
When the system encounters a flash in a Speed Dial bin, it opens the loop on the trunk for this 
interval for outdialing the remainder of the call.
Program 0402 - Speed Dial DTMF Tone On (page 381)
Set the duration of DTMF digits for Speed Dial trunk calls automatically dialed by the sys-
tem. Set this timer for compatibility with the connected telco or PBX/Centrex.
Program 0402 - Speed Dial DTMF Tone Off (page 382)
Sets the duration the the quiet time between DTMF digits for Speed Dial trunk calls automat-
ically dialed by the system. Set this timer for compatibility with the connected telco or PBX/
Centrex.
Program 1002 - 1002 - Trunk Groups (page 424)
Set up Trunk Groups if you want Speed Dial to use or overflow to Trunk Groups.
Program 1101 - System Speed Dial Numbers (page 431)
Enter System Speed Dial bin names and numbers.
Program 1701 -  System Speed Dial Key (page 438)
Assign a programmable key on an extension as a System Speed Dial key (code 14). You 
assign the key to specific System Speed Dial bin (normally 200-299).
Program 1701 -  Personal Speed Dial Key (page 438)
Assign a programmable key on an extension as a Personal Speed Dial key (code 15). You 
assign the key to a specific Personal Speed Dial bin (e.g., 701-720).
Program 1702 - Personal Speed Dial (page 441)
Enter Personal Speed Dial bin names and numbers. An extension user can also enter their Per-
sonal Speed Dial numbers from their own telephone.
Program 1704 -  System Speed Dial Key (page 446)
Assign a programmable key on an extension as a System Speed Dial key (code 14). You 
assign the key to specific System Speed Dial bin (normally 200-299).
Program 1704 -  Personal Speed Dial Key (page 446)
Assign a programmable key on an extension as a Personal Speed Dial key (code 15). You 
assign the key to a specific Personal Speed Dial bin (e.g., 701-720).
Program 1802 - Speed Dial Block (page 457)
Assign a Speed Dial block (1-62) to an extension.
Program 1803 - Extension Line Access Assignments (page 461)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Other Related Features
Central Office Calls, Placing (page 63)
You can store outside numbers in Speed Dial bins for quick access to frequently called num-
bers.
Check Key (page 71)
Check Personal Speed Dial bin assignments.
Direct Station Selection (DSS) Console (page 98)
The DSS Console Personal Speed Dial bins are the same as the extension to which the console 
is attached. This means that DSS Consoles that share the same block number still have unique 
Personal Speed Dial.
Voice Over (page 350)
An extension user can Voice Over after calling a co-worker by using Personal Speed Dial. 
						

							Speed Dial
270Chapter 1: FeaturesDS2000 Software Manual
Feature Operation
Personal Speed Dial
To Program a Personal Speed Dial Number:
1. Press 
ICM and dial ##.
2. Dial the Personal Speed Dial bin number (701-720).
OR
Press Personal Speed Dial Key (for bins 1-10).
OR
Press 
DIAL and the Personal Speed Dial Key for bins 11-20.
3. Press 
HOLD.
4. Enter the trunk number you want the system to use when dialing your stored number (1-16)>
OR
Enter the Trunk Group number you want the system to use when dialing your stored number 
(e.g., 90 for Trunk Group 0).
OR
Skip this step if you want to enter Intercom codes.
5. Press
 HOLD.
6. Enter the number you want to store (up to 30 digits long).
If storing Intercom codes, you can enter any valid dial sequence consisting of the dig-
its 0-9, # and *. 
To insert a pause, press MIC. To insert a Flash, press FLASH.
7. IPress 
HOLD.
8. Enter a name for the Speed Dial number
For help on programming names, see Keys for Entering Names on page 361.
9. Press 
HOLD.
10. Repeat from step 2 to program another bin number.
OR
Press 
SPK to exit.
To dial a Personal Speed Dial Number:
1. Press 
ICM and dial #.
2. Dial the Personal Speed Dial bin number (701-720).
The stored number dials out.
For one-button access to your Personal Speed Dial numbers:
1. Press Personal Speed Dial Key for bins 1-10.
OR
Press 
DIAL then Personal Speed Dial key for bins 11-20.
OR
Press Programmable Function key for Personal Speed Dial bin.
The stored number dials out.Intercom dial tone comes on - then goes off.
SPK flashes slowly.
Intercom dial tone comes on - then goes off.
SPK and ICM  on. 
						

							Speed Dial
DS2000 Software ManualChapter 1: Features271
System Speed Dial
To Program a System Speed Dial Number:
1. Press 
ICM and dial ##.
2. Dial the System Speed Dial bin number (normally 200-299).
3. Press 
HOLD.
4. Enter the trunk number you want the system to use when dialing your stored number (1-16)>
OR
Enter the Trunk Group number you want the system to use when dialing your stored number 
(e.g., 90 for Trunk Group 0).
5. Press
 HOLD.
6. Enter the number you want to store (up to 30 digits long).
You can enter any combination of the digits 0-9, # and *. To store a pause with your 
Speed Dial number, press MIC.
7. Press 
HOLD.
8. Enter a name for the Speed Dial number
For help on programming names, see Keys for Entering Names on page 361.
9. Press 
HOLD.
10. Repeat from step 2 to program another bin number.
OR
Press 
CONF to exit.
To dial a System Speed Dial Number:
1. Press 
ICM and dial #.
2. Dial the System Speed Dial bin number (normally 200-299).
OR
Press Programmable Function Key for System Speed Dial bin.
The stored number dials out.Intercom dial tone comes on - then goes off.
SPK flashes slowly.
Intercom dial tone comes on - then goes off.
SPK and ICM  on. 
						

							Split (Alternate)
272Chapter 1: FeaturesDS2000 Software Manual
Split (Alternate)
Description
With Split, an extension user can split (alternate) between a current call and a new call. Split lets the 
extension user easily alternate between the calls without joining (Conferencing) the parties 
together.
Conditions
None
Default Setting
Split disabled (no Split keys programmed).
Programming Guide
Programming List
Program 1701 -  Split Key (page 438)
Assign a Programmable Function Key as a Split key (code 20).
Program 1704 -  Split Key (page 446)
Assign a DSS Console key as a Split key (code 20). LCCPU 01.00.00 Available.
Switch between active calls without Conferencing the calls together.
Step-by-step guide for setting up Split 
Step 1: Should keyset be able to Split between calls?
• In Program 1701 - Split Key (page 438), assign a 
Programmable Function Key as a Split key (code 
20).
   OR
• In Program 1704 - Split Key (page 446), assign a 
DSS Console key as a Split key (code 20).
• In Program 1701 - Split Key (page 438), do not 
assign a Programmable Function Key as a Split 
key (code 20).
   OR
• In Program 1704 - Split Key (page 446), do not 
assign a DSS Console key as a Split key (code 
20).
If yes
If no