Nitsuko Ds2000 Software Manual

							Direct Inward Line
DS2000 Software ManualChapter 1: Features93
The extension to which the DIL is terminated controls the night mode of the DIL by pressing 
their DND key.
Off-Hook Signaling (page 205)
A DIL ringing a busy extension can automatically initiate Off-Hook Signaling.
Prime Line Preference (page 223)
If an extension’s Prime Line is another extension’s DIL, lifting the handset will answer the 
call even though it does not ring the phone.
Voice Mail (page 340)
The Voice Mail Automated Attendant will answer a DIL terminated to the Voice Mail Mas-
ter Number.
 If a DIL is terminated to the Voice Mail master number, a System Mode key (code 18 + 
the Voice Mail number) controls the night mode status of the DIL.
Feature Operation
To answer a call on your Direct Inward Line:
1. Lift handset.
To place your DIL into Night Mode
1. Press 
DND.
This also enables Do Not Disturb at the extension.Ringing.
DIL’s line key flashing (green).
Conversation with caller.
DIL’s line key on (green).
N/A
DND flashes. 
						

							Direct Inward System Access (DISA)
94Chapter 1: FeaturesDS2000 Software Manual
Direct Inward System Access (DISA)
Description
LCCPU 01.00.00 Not available. 
						

							Direct Station Selection (DSS)
DS2000 Software ManualChapter 1: Features95
Direct Station Selection (DSS)
Description
Programmable Function Keys automatically become Direct Station Selection (DSS) keys when the 
user press 
ICM. Direct Station Selection provides an extension user with one-button Intercom 
access and Transfer to co-workers. Each DSS key also provides a Busy Lamp Field (BLF) for the 
assigned co-worker.
Conditions
DSS keys do not pick up ringing calls.
Default Setting
Not assigned.
Programming Guide
LCCPU 01.00.00 Available.
Quickly place and Transfer calls to co-workers, without having to look up or dial extension num-
bers.
When the DSS/BLF key is: The covered extension is:
Off Idle
On Busy or ringing
Flashing fast In Do Not Disturb
Step-by-step guide for setting up Direct 
Station Selection (Page 1 of 2)
Step 1: Should extension have DSS capability on their programmable keys?
• In Program 1802 - Busy Lamp Field (page 456), 
enter Y.
• In Program 1802 - Busy Lamp Field (page 456), 
enter N.
Step 2: Should extension have preprogrammed DSS keys?
• In Program 1703 - DSS Key Assignment 
(page 443), program the extension’s DSS assign-
ments.
If yes
If no
If yes 
						

							Direct Station Selection (DSS)
96Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 1703 - DSS Key Assignment (page 443)
Program the extension’s DSS assignments.
Program 1802 - Busy Lamp Field (page 456)
Enter Y to enable DSS capability for an extension’s programmable keys.
Other Related Features
Intercom (page 165)
A user can press a DSS key as an alternative to dialing Intercom numbers.
Speed Dial (page 263)
The Personal Speed Dial Keys also provide one-button access to extensions.
Transfer (page 324)
You can press your DSS key to Transfer a call instead of dialing a co-worker’s extension number.
Voice Over (page 350)
An extension can Voice Over after using Direct Station Selection to call a co-worker.
Feature Operation
To place a call to a co-worker using a DSS key:
1. Lift handset.
2. Press 
ICM .
3. Press DSS key for co-worker you want to call.
To Transfer a call to a co-worker using a DSS key:
1. Place or answer trunk call.
2. Press 
ICM .• In Program 1703 - DSS Key Assignment 
(page 443), leave the extension’s DSS keys unas-
signed.
Intercom dial tone.
DSS keys show status of covered co-workers (off = idle, on = busy or ringing, 
flashing fast = in Do Not Disturb).
Two beeps or ringing.
N/A
Conversation with caller.
Line or Loop Key on (green).
Intercom dial tone.
DSS keys show status of covered co-workers (off = idle, on = busy or ringing, 
flashing fast = in Do Not Disturb).Step-by-step guide for setting up Direct 
Station Selection (Page 2 of 2)
If no 
						

							Direct Station Selection (DSS)
DS2000 Software ManualChapter 1: Features97
3. Press DSS key for co-worker.
4. Hang up to have the Transfer go through unscreened.
OR
Wait for the called party to answer if you want them to screen the Transfer.Two beeps or ringing.
N/A 
						

							Direct Station Selection (DSS) Console
98Chapter 1: FeaturesDS2000 Software Manual
Direct Station Selection (DSS) Console
Description
The DSS Console gives a 34-Button Display or 34-Button Super Display user a Busy Lamp Field 
(BLF) and one-button access to extensions, trunks, and selected system features. This saves time 
for users that do a lot of call processing (such as operators or dispatchers. There are two DSS Con-
soles types: the 24-Button (P/N 80556) and the 110 Button (P/N 80555).
Figure 7: 24-Button and 110-Button DSS Consoles
Every extension can have a DSS Console. However, the system provides four unique DSS configu-
rations (called blocks). If the system has more than four DSS Consoles installed, they will have to 
share configurations. You cannot connect multiple DSS Consoles to the same keyset. DSS Consoles 
do not use a station port and do not require their own power supply.
You can assign DSS Console keys to the following functions:LCCPU 01.00.00 Available.
DSS Consoles provide one-touch access to extensions, trunks and system features.
• ACD Log On (future) • Message Center • Speed Dial, Personal
• Call Coverage (immedi-
ate, delayed or no ring)• Multiple Directory Num-
bers (future)• Reverse Voice Over
• Data (future) • Night Key • Split
• Group Pickup (immedi-
ate, delayed or no ring)• Page Zones • Speed Dial, System
• Hotline • Park Orbit • Trunks (line keys)
• ICM Directory • Save • Voice Mail Record 
						

							Direct Station Selection (DSS) Console
DS2000 Software ManualChapter 1: Features99
Conditions
You cannot connect a DSS Console to a 22-button telephone.
You must consider the System Load Factor when installing DSS Consoles. See System Con-
figuration on page 3 for more.
Default Setting
Programming Guide
DSS Console Default Assignments
These keys:Have this function:
24-Button DSS Console
1-24 Hotlines to extensions 300-323
110-Button DSS Console
1-32 Hotlines to extensions 300-331
33-48 Lines 1-16
49-59 System Speed Dial bins 200-209
59-78 Personal Speed Dial bins 700-
719
79, 80 Page zones 0 (All Call) and 1.
81-82 System Park Orbits 0 and 1.
83-110 Unassigned
Step-by-step guide for setting up DSS 
Consoles
Step 1: Does the extension have a DSS Console connected?
• In Program 1801 - DSS Type (page 450), enter 1 
if the extension has a  24-button console con-
nected. Enter 2 if the extension has a 110-button 
console connected.
• In Program 1801 - DSS Type (page 450), enter 0 
if the extension does not have a DSS Console 
connected.
If yes
If no 
						

							Direct Station Selection (DSS) Console
100Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 1704 - DSS Console Key Assignment (page 444)
Assign the keys for the system’s DSS Consoles.
Program 1801 - DSS Type (page 450)
Specify the type of DSS Console plugged into the telephone (1 = 24-button, 2 - 110-button, 0 
= unassigned).
Program 1801 - DSS Block Number (page 450)
Use this option to assign a DSS block to the console.
The following table shows the DSS Console key options (assigned in Program 1704): 
Step 2: Should the DSS Console have unique programming, not available on any other DSS 
Console?
• In Program 1801 - DSS Block Number 
(page 450), be sure to choose a block (1-4) that is 
not assigned to any other extension in the system.
• In Program 1801 - DSS Block Number 
(page 450), assign the same block to extensions 
that should share DSS Console programming.
Step 3: Do you want to change the DSS Console assignments from their default settings?
• In Program 1704 - 1704 - DSS Console Key 
Assignment (page 444), customize the key assign-
ments to meet the application requirements. 
• In Program 1704 - 1704 - DSS Console Key 
Assignment (page 444), leave the DSS Console 
assignments at their default settings.
Table 6:  Program 1704 - DSS Console Key Assignment (Page 1 of 2)
OptionDescriptionKey Code
Undefined
Use this option to designate a key as undefined 
(no function).00
Line Key
Use this option to assign a programmable key 
as a line key.03 + nn (trunk
number)
Park Orbit Key
Use this option to assign a programmable key 
as a Park Orbit key.04 + n (Park Orbit
0-9)
Hotline Key
Use this option to assign a programmable key 
as a Hotline key.05 + nnn (extension 
number)
Call Coverage 
Immediate Ring
Use this option to assign a programmable key 
as an immediately ringing Call Coverage Key.06 + nnn (extension 
number)
Step-by-step guide for setting up DSS 
Consoles
If yes
If no
If yes
If no 
						

							Direct Station Selection (DSS) Console
DS2000 Software ManualChapter 1: Features101
Call Coverage No 
RingUse this option to assign a programmable key 
as a lamp only (no ring) Call Coverage Key.07 + nnn (extension 
number)
Call Coverage 
Delay Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Call Coverage Key.08 + nnn (extension 
number)
Group Pickup 
Immediate Ring
Use this option to assign a programmable key 
as an immediately ringing Group Call Pickup 
key.09 + nn (Pickup 
Group 01-16)
Group Pickup No 
Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Group Call Pickup 
key.10 + nn (Pickup 
Group 01-16)
Group Pickup 
Delay Ring
Use this option to assign a programmable key 
as a delay ring Group Call Pickup key.11 + nn (Pickup 
Group 01-16)
Page Zone Key
Use this option to assign a programmable key 
as a Page Zone key.13 + n (Page Zone 1-
7, 0 for All Call)
 System Speed 
Dial Key
Use this option to assign a programmable key 
as a System Speed Dial key. You assign the 
key to specific System Speed Dial bin.14 + nnn (System 
Speed Dial bin, nor-
mally 200-299)
Personal Speed 
Dial Key
Use this option to assign a programmable key 
as a Personal Speed Dial key. You assign the 
key to a specific Personal Speed Dial bin.15 + nnn (701-720)
Voice Mail 
Record Key
Use this option to assign a programmable key 
as a Voice Mail Record key.17 
Night Key
Use this option to assign a programmable key 
as a Night key.18 + CLEAR
Data Key
This option is currently not used.19 + nnn (extension 
number)
Split Key
Use this option to assign a programmable key 
as a Split key.20
ICM Directory 
Key
Use this option to assign a programmable key 
as an Intercom Directory Dialing key.21
ACD Log On Key
This option is currently not used.22
Reverse Voice 
Over Key
Use this option to assign a programmable key 
as a Reverse Voice Over key.23
Message Center 
Key
Use this option to assign a programmable key 
as a Message Center key.24 + nnn (extension 
number)
Save Key
Use this option to assign a programmable key 
as a Save Number Dialed key.25
Table 6:  Program 1704 - DSS Console Key Assignment (Page 2 of 2)
OptionDescriptionKey Code 
						

							Direct Station Selection (DSS) Console
102Chapter 1: FeaturesDS2000 Software Manual
Other Related Features
Call Coverage Keys (page 40)
DSS Consoles can have Call Coverage keys.
Directory Dialing (page 110)
Assign a Directory Dialing key on a DSS Console.
Group Call Pickup (page 139)
DSS Consoles can have Group Call Pickup keys.
Hotline (page 160)
DSS Consoles can have Hotline keys.
Night Service / Night Ring (page 200)
A DSS Console with a Night key can put the system in the night mode.
Paging (page 214)
DSS Consoles can have Page zone keys.
Park (page 218)
DSS Consoles can have Park keys.
Reverse Voice Over (page 245)
A DSS Console can have a Reverse Voice Over key.
Save Number Dialed (page 254)
A DSS Console can have a Save key.
Speed Dial (page 263)
The DSS Console Personal Speed Dial bins are the same as the extension to which the console 
is attached. This means that DSS Consoles that share the same block number still have unique 
Personal Speed Dial.
Voice Mail (page 340)
A DSS Console can have Voice Mail Record and Message Center keys.
Feature Operation
To use your DSS Console trunk (line) key:
1. Press the DSS Console trunk key.
To use your DSS Console Park key:
1. Press DSS Console Park key to Park or retrieve call.
DSS Console Trunk Key Busy Lamp Indications
When the key is: The assigned trunk is:
Off Idle or not installed
On Busy
Flashing fast Ringing
DSS Console Park Key Busy Lamp Indications
When the key is: The assigned orbit is:
Off Idle