Nitsuko Ds2000 Software Manual

							Night Service / Night Ring
DS2000 Software ManualChapter 1: Features203
Program 1805 - Ring Assignments (page 466)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Direct Inward Line (page 88)
The extension to which the DIL is terminated controls the night mode of the DIL.
If a DIL is terminated to the Voice Mail master number, a System Mode key (code 18 + the 
Voice Mail number) controls the night mode status of the DIL.
Direct Station Selection (DSS) Console (page 98)
A DSS Console with a Night key can put the system in the night mode.
Do Not Disturb (page 114)
A DIL destination activates the night mode for the DIL when they press DND.
Group Ring (page 144)
The Night key sets the day/night status of a DIL terminated to a Ring Group.
Feature Operation
To activate Night Service (i.e., put Key Ring trunks into the night mode):
This capability is normally restricted to attendants and supervisors.
1. Do not lift the handset.
2. Press the Night key.
To deactivate Night Service (i.e., put Key Ring trunks into the day mode):
This capability is normally restricted to attendants and supervisors.
1. Do not lift the handset.
2. Press the Night key.
To answer a call that rings a line or loop key at night:
1. Lift handset.
If you have Ringing Line Preference, lifting the handset answers the call.
If you have Automatic Handsfree, you can press the line or loop key without first lifting 
the handset.
2. Press flashing line or loop key.N/A.
Night key on. You display shows: SYSTEM IN NIGHT MODE
N/A.
Night key on.
N/A.
Night key goes out.
Trunk ring.
Line or loop key flashing red for key ring call.
Line key flashing green for DIL.
Conversation with caller.
Line or loop key on. 
						

							Night Service / Night Ring
204Chapter 1: FeaturesDS2000 Software Manual
To answer a call ringing the system at night (UNA Pickup):
1. Press 
ICM.
2. Dial ** followed by the UNA code (01-04).
Dial the lowest number first (e.g., 01). If you hear busy, try the next highest number 
(e.g., 02).Trunk ring.
N/A 
						

							Off-Hook Signaling
DS2000 Software ManualChapter 1: Features205
Off-Hook Signaling
Description
When a user is busy on a call, Off-Hook Signaling indicates that another caller is trying to get 
through. Off-Hook Signaling helps important callers get through, without waiting in line for the 
called extension to become free.  After the user hears the off-hook signal, they can use other system 
features (such as Hold or Park) to process their active call and then answer the waiting call.
Off-Hook Signaling for Trunk Calls
While a keyset user is on a handset call, Off-Hook Signaling is available for trunk calls. The Off-
Hook Signal can be:
A flashing green Ring/Message lamp, line/loop key, and muted off-hook ringing.
OR
A flashing green line/loop key and Camp-On tone.
Off-Hook Signaling for trunks occurs for DILs, transferred calls, Voice Mail Automated Attendant 
transfers and Key Ring calls.
While Off-Hook Signaling ringing is occuring, use  VOL  and VOL  to adjust the v olume of ringing.
Conditions
None
Default Setting
Disabled
Programming List
Program 1802 - Off-Hook Signaling for CO Calls (page 456)
Set the Off-Hook Signaling options for trunk calls. The options are 0 (no Off-Hook Signal-
ing),1 (Camp-On tones) and 2 (off-hook ringing).
Other Related Features
Attendant Call Queuing (page 22)
The Operator Call Key activates off-hook signaling.
Conference (page 79)
An extension user can Conference their active call with the waiting call.
Direct Inward Line (page 88)
DILs can initiate Off-Hook Signaling beeps.
Headset Compatibility (page 154)
An extension in the headset mode can receive Camp On tones for trunk calls, but not off-hook 
ringing.
Hold (page 156)
An extension user can place their current call on Hold and answer the waiting call. LCCPU 01.00.00 Available.
Off-Hook Signaling helps important callers get through. 
						

							Off-Hook Signaling
206Chapter 1: FeaturesDS2000 Software Manual
Key Ring (page 170)
Off-Hook Signaling can occur for Key Ring calls.
Park (page 218)
An extension user can  Park their current call and answer the waiting call.
Split (Alternate) (page 272)
An extension user can alternate between their active call and their waiting call.
Transfer (page 324)
An extension user can Transfer their current call to a co-worker or Voice Mail and then answer 
the waiting call. In addition, transferred calls can initiate Off-Hook Signaling.
Voice Over (page 350)
Voice Over also lets a user get through to a keyset extension user busy on a handset call. The 
busy keyset extension user hears an alert tone followed by the voice of the interrupting party. 
Feature Operation
Off-Hook Signaling is automatic for camped-on Intercom calls, Direct Inward Lines and trans-
ferred trunk calls. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS2000 Software ManualChapter 1: Features207
Off-Premise Extensions / On-Premise SLT Extensions
Description
The system is compatible with 500 type (dial pulse) and 2500 type (DTMF) analog telephone 
devices. This includes telco OPX circuits, on-premise single line telephones (SLTs), fax machines, 
modems and voice mail ports. On- and Off-Premise SLTs connect to 2-OPX Modules. On-Premise 
SLTs connect to 2-OPX Modules or ASTU PCBs.
ASTU PCBs are available in two models, providing 4 and 8 ports, respectively. Each ASTU port 
provides power and ring voltage for the connected SLT. ASTU PCBs use system DTMF receivers, 
and do not provide the signaling required to light SLT Message Waiting lamps. The CPU provides 
10 DTMF receivers that are shared by all devices connected to ASTU ports.
Each 2-OPX Module provides two OPX ports. In addition, the 2-OPX Module has its own DTMF 
receivers (one for each port), internal ring generator and power supply to provide the connected 
SLT with power and ring voltage. The 2-OPX Module does not provide the signaling required to 
light SLT Message Waiting lamps. The 2-OPX extension numbers are as follows:
When connected to the first DSTU PCB in the system, the first 2-OPX extension number is 
the same as the port’s extension number. The second 2-OPX extension number is the first port 
plus 201. For example, the two extension numbers for the 2-OPX module plugged into exten-
sion 314 are 314 and 515.
When connected to the second DSTU PCB in the system, the first 2-OPX extension number is 
the same as the port’s extension number. The second 2-OPX extension number is the first port 
plus 217. For example, the two extension numbers for the 2-OPX module plugged into exten-
sion 316 are 316 and 533.
Refer to the system Hardware Manual for additional details.
Ringing For Incoming Calls
On- and Off-Premise single line extensions do not ring according to the settings in Program 1805 - 
Ring Assignments (page 466). They can, however, directly ring for the following:
Direct Inward Line (page 88)
Intercom (page 165)
Group Ring (page 144)
Ringdown Extension (page 249)
Transfer (page 324)
Conditions
2-OPX Module circuits meet the requirements of EIA Specification RS-464-A for OPS Class 
C (loop resistance to 3,300 ohms, loop current = 16 mA or greater). The 2-OPX Module pro-
vides far end loop disconnect supervision for the connected circuits.
Dial Pulse (500 type) single line telephones cannot access any features that require the user to 
dial # or *.
The system provides a pool of 10 DTMF recivers that are dynamically allocated as required. LCCPU 01.00.00 Available.
Connect analog devices such as single line telephones, fax machines and voice mail systems to the 
system. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
208Chapter 1: FeaturesDS2000 Software Manual
Default Setting
The system’s 2-OPX Modules do not auto-ID. See the Programming List below more.
Programming List
Program 0403 - Drop Pulse Send (page 387)
Use this timer to set the duration of the ASTU PCB drop pulse. This pulse is sent from the 
ASTU PCB to the connected analog device to initiate a disconnect.
Program 0403 - DTMF Detect (page 387)
Set the DTMF detection threshold for single line (analog device) ports. If the analog device 
sends a DTMF signal longer than this interval, the system recognizes it as a valid DTMF tone 
and decodes it. If the DTMF signal  is equal to or less than this interval, the system ignores it
Program 1801 - Extension Circuit Type (page 449)
Assign circuit type 15 to each ASTU port. Assign circuit type 21 to the DSTU port to which 
the 2-OPX is connected.
Other Related Features
Background Music (page 35)
Background Music is not available to On- and Off-Premise extensions.
Do Not Disturb (page 114)
On- and Off-Premise extensions cannot use DND.
Handsfree and Handsfree Answerback (page 150)
On- and Off-Premise Extensions do not have Handsfree and Handsfree Answerback capabil-
ity.
Headset Compatibility (page 154)
On- and Off-Premise Extensions do not have headset capability.
Intercom (page 165)
All Intercom calls to On- and Off-Premise Extensions ring.
Paging (page 214)
On- and Off-Premise Extensions can make Paging announcements, but cannot receive Paging 
announcements.
Prime Line Preference (page 223)
On- and off-premise extensions cannot use Prime Line Preference.
Save Number Dialed (page 254)
Save Number Dialed is not available to SLTs.
Single Line Telephones (page 260)
Single line telephones connect to either 2-OPX Modules or ASTU PCBs. On-premise single 
line telephones have the same capability as Off-Premise Extensions.
Feature Operation
Call Forwarding (page 43)
1. Lift handset + Dial 
*3 + Dial Call Forwarding type:
0 = Cancel your extension’s Call Forwarding
2 = Call Forwarding Busy/No Answer
4 = Call Forwarding Immediate
6 = Call Forwarding No Answer
2. Dial destination extension, 
0 for your operator, or Voice Mail master number.
3. Hang up. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS2000 Software ManualChapter 1: Features209
Call Waiting / Camp-On (page 51)
1. Call busy extension + Dial 
2 + Do not hang up.
If you hang up, the system converts your Camp-On to a Callback.
2. Speak to your co-worker when they answer their Camp-On ring.
Callback (page 54)
1. Call busy extension + Dial 
2 and hang up.
Stay on the line without hanging up if you want to Camp-On instead.
2. When Callback rings your phone, lift handset to answer.
3. Speak to your co-worker when call goes through.
Central Office Calls, Answering (page 58)
1. When your telephone rings, lift the handset.
Central Office Calls, Placing (page 63)
Line Dial-Up
1. Lift handset + Dial #9 followed by the trunk number (e.g., #901 for trunk 1).
Dir
ect Trunk Access
1. Dial 4 plus the trunk number (e.g., 401 for trunk 1) + Dial outside number.
T
runk Group Access
1. Lift handset + Dial trunk group code (9 or 90-98) + Dial outside number.
Conference (page 79)
1. Establish Intercom or trunk call
2. Hookflash and dial extension you want to add.
3. Hookflash and dial #10 to set up Conference.
If you cannot add additional parties to your Conference, you have exceeded the sys-
tem’s Conference limit.
4. Repeat steps 2 and 3 to add aditional parties to your Conference.
Direct Trunk Access (page 106)
1. Dial 
4 plus the trunk number (e.g., 401 for trunk 1) + Dial outside number.
Directed Call Pickup (page 108)
1. Lift handset + Dial 
* * + Dial number of extension whose call you want to intercept.
To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 
300). Do not dial 0 or 01-04.
Forced Trunk Disconnect (page 137)
1. Lift handset + Dial the trunk’s Direct Trunk Access code (e.g., 401 for trunk 1).
2. Dial 
# to disconnect the line.
You hear Intercom dial tone. To place a call on the trunk, dial a trunk access code and 
then dial the number.
Group Call Pickup (page 139)
1. Lift handset + Dial *#. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
210Chapter 1: FeaturesDS2000 Software Manual
Hold (page 156)
Place
1. Hookflash.
This places a trunk call on Exclusive Hold.
2. (Optional) Hang up.
Retrie
ve
1. From Intercom dial tone, dial *7
Intercom (page 165)
Place
1. Lift handset + Dial extension number (300-316).
To call the operator, dial the operator s extension number or dial 0 or 01-04 (depend-
ing on how your system is set up).
If your call voice-announces the destination, you can dial 1 to force the call to ring.
Answer
1. Lift handset.
Last Number Redial (page 174)
1. Lift handset + Dial #5.
The system automatically selects a trunk from the same group as your original call.
If you hear busy tone, you can dial 2 to queue for a trunk to become free. If you hang 
up, the system converts the queue to a Trunk Callback.
Meet-Me Conference (page 184)
Setting Up
1. Page parties and announce the Meet-Me Conference code (#11 or #12).
See Paging on page 214 for more on how to page your co-workers.
2. Hang up + Lift Handset + Dial announced Meet-Me Conference code (#11 or #12).
Your co-worker’s must join the telephone meeting within the Meet Me Conference 
time.
J
oining
1. Listen for paged invitation to join the Conference + Dial announced Meet-Me Conference 
code (#11 or #12).
You can join the telephone meeting within the Meet Me Conference time.
Message Waiting (page 187)
Lea
ving a Message Waiting
1. Place Intercom call to co-worker.
The extension you call can be unanswered, busy or in Do Not Disturb.
2. Dial 
8 + Hang up.
MW flashes fast at the extension you call.
Answering a Message 
Waiting
The system currently provides no indication that an on- or off-premise extension has 
messages waiting.
1. Lift handset + Dial 
*8.
Night Service / Night Ring (page 200)
1. Dial ** + UNA code (01-04). 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS2000 Software ManualChapter 1: Features211
Dial the lowest code first (e.g., 01). If you hear busy, try the next highest code (e.g., 
02).
Paging (page 214)
SLTs cannot receive Paging announcements.
1. Lift handset + Dial 
*1 + Dial Paging zone (1-7 or 0 for all call).
Park (page 218)
P
ark a Call
1. Place or answer call + Hookflash + Dial * + Dial orbit (60-69 for system orbits, *300-*331 for 
Personal Park)
Retrie
ve a Parked Call
1. Lift handset + Dial * + Dial orbit (60-69 for system orbits, *300-*331 for Personal Park)
Pulse to Tone Conversion (page 240)
Must be switched manually from the telephone. The system does not provide Pulse to Tone 
Conversion for SLTs.
Removing Trunks and Extensions From Service (page 242)
1. Lift handset + Dial 
#40 + Dial trunk (401-416) or extension (300-331) you want to remove or 
return to service + Dial 
4 to return or 6 to remove. Hang up.
Speed Dial (page 263)
To dial a Speed Dial Number:
1. Lift handset and dial #.
2. Dial the Personal Speed Dial bin number (701-720).
OR
Dial the System Speed Dial bin number (normally 200-299).
The stored number dials out.
Transfer (page 324)
To Transfer your call:
1. Place or answer call.
2. Hookflash + Dial extension to which you want to transfer the call.
To Transfer the call to the Voice Mail Automated Attendant, dial the Voice Mail master 
number.
3. To Transfer the call unscreened, hang up.
OR
To screeen the Transfer, wait for the called party to answer before hanging up.
To return to the call if the calling party doesn’t want the Transfer:
1. Hang up + Lift handset + Dial ** and co-worker’s extension number.
Do not hookflash or the call will go on Hold at the destination extension.
To receive a Transfer (if you get an intercom call announcing it):
1. Stay on the line.
The Transfer goes through when the calling party hangs up. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
212Chapter 1: FeaturesDS2000 Software Manual
Voice Mail (page 340)
1. Lift handset + Dial *8.