Nitsuko Ds2000 Software Manual

							Split (Alternate)
DS2000 Software ManualChapter 1: Features273
Other Related Features
Call Waiting / Camp-On (page 51)
Camp-On lets an extension user know that a call is waiting to be answered. The user can Split 
between the waiting call and their current call.
Direct Station Selection (DSS) Console (page 98)
A DSS Console can have a Split key.
Off-Hook Signaling (page 205)
An extension user can alternate between their active call and their waiting call.
Feature Operation
To Split between your current Intercom call and a new Intercom call:
Your extension must have a Split Programmable Function Key.
1. Press 
HOLD to place your current Intercom call on Hold, then hang up.
2. Place or answer Intercom call.
3. Press the Split key to switch between your two Intercom calls.
To Split between your current trunk call and an Intercom call:
Your extension must have a Split Programmable Function Key.
1. Press 
ICM to place trunk call on Hold, then hang up.
2. Place or answer waiting Intercom call.
3. Press the Split key to switch between the Intercom can and the trunk call.
Repeat this step to alternate between the callers.
To Split between your current Intercom call and a trunk call:
Your extension must have a Split Programmable Function Key.
1. Press HOLD to place your current Intercom call on Hold.
2. Answer trunk call.
3. Press the Split key to switch between your two calls.
To Split between your current trunk call and a waiting trunk call:
Your extension must have a Split Programmable Function Key.
1. Press ICM to place your current trunk call on Hold, then hang up.
2. Place or answer new trunk call.
3. Press the Split key to switch between your two calls.Intercom Callback ring from waiting Intercom call.
ICM slow flash.
Intercom Callback ring from waiting Intercom call.
Line key flutter on (green). 
ICM slow flash.
Conversation with trunk caller.
ICM slow flash.
Conversation with trunk caller.
Line key on (green) for active call, flutter on (green) for call on Hold.. 
						

							Station Instruments
274Chapter 1: FeaturesDS2000 Software Manual
Station Instruments
Description
The system offers 22-Button Display, 22-Button Standard, 34-Button Display, and 34-Button Super 
Display keyset telephones.LCCPU 01.00.00 Available.
System keysets provide a host of sophisticated extension features.
22-Button Display Telephone
The 22-Button Display Telephone features a 2-
by-20 alphanumeric display with 4 Interactive 
Soft Keys for intuitive feature access, 10 Per-
sonal Speed Dial bin keys, 12 Programmable 
Function Keys and 14 fixed feature keys. It 
also provides a built-in speakerphone, Dual 
LEDs and a built-in desk stand.
22-Button Standard Telephone
The 22-Button Telephone also has 10 Personal 
Speed Dial bin keys, 12 Programmable Func-
tion Keys and 14 fixed feature keys. It also pro-
vides a built-in speakerphone, Dual LEDs and 
a built-in desk stand. It does not, however, have 
a 2-line display and Interactive Soft Keys. 
						

							Station Instruments
DS2000 Software ManualChapter 1: Features275
Ring/Message Lamp
Each keyset has a Ring/Message Lamp. Located on the upper right of the keyset faceplate, the 
Ring/Message Lamp indicates for the following features:
34-Button Display Telephone
The 34-Button Display Telephone features a 2-
line, 20 character display with 4 Interactive 
Soft Keys for intuitive feature access, 10 Per-
sonal Speed Dial bin keys, 24 Programmable 
Function keys and 14 fixed feature keys. It also 
offers a built-in speakerphone, Dual LEDs, and 
a built-in desk stand. The 34-Button Display 
Telephone is compatible with the optional REJ 
Recording Jack.
34-Button Super Display
The 34-Button Super Display Telephone is the 
system’s premier telephone instrument. It fea-
tures an 8-line, 20-character display with 12 
interactive keys that provide intuitive call pro-
cessing. The Super Display also offers 24 user-
customizable programmable function keys for 
one-button access to a host of sophisticated 
features. The 14 fixed feature keys provide 
quick access to the vast array of standard fea-
tures. The Super Display is compatible with 
the optional REJ Recording Jack.
For this feature: The lamp does this:
Central Office Calls, AnsweringFlashes slow (green) as call rings
Direct Inward LineFlashes slow (green) as call rings
HoldFlashes slow (green) during Hold recall
IntercomFlashes slow (green) as call rings
Message WaitingFlashes fast (red) when user has a Mes-
sage Waiting indication left
ParkFlashes slow (green) during Park recall
TransferFlashes slow (green as call rings) and dur-
ing Transfer recall
Voice MailFlashes fast (red) when messages are 
waiting in mailbox 
						

							Station Instruments
276Chapter 1: FeaturesDS2000 Software Manual
Conditions
None
Default Setting
All extensions set up as 22-Button Display keysets (circuit type 02)
Programming List
Program 1801 - Extension Circuit Type (page 449)
Assign the correct circuit type for each extension:
01 = 22-Button Standard
02 = 22-Button Display
06 = 34-Button Display
09 = 34-Button Super Display
Other Related Features
None
Feature Operation
Refer to the individual features in this manual. 
						

							Station Message Detail Recording
DS2000 Software ManualChapter 1: Features277
Station Message Detail Recording
Description
Station Message Detail Recording (SMDR) provides a record of the system’s trunk calls. Typically, 
the record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR 
allows you to monitor the usage at each extension and trunk. This makes charge-back and traffic 
management easier. SMDR includes both incoming and outgoing calls, and can be turned off sys-
tem-wide or selectively for each trunk.
The SMDR call record outputs when the call completes. The system assigns the SMDR record to 
the last extension on the call. For example, if extension 306 answers the call, talks for 20 minutes, 
and then Transfers the call to extension 302, extension 302 “owns” the entire call record as soon as 
they hang up.
When connecting SMDR, use cable P/Ns 80893 and 85980 to connect the 8-pin DIN connector on 
the CPU to the 9-pin COM port on the customer-provided laptop or data collection device. By 
default, the data rate is 9600 baud, 8 data bits, 1 stop bit and no parity (typically referred to as 9600 
8N1).
The system buffers 50 SMDR call records. When the SMDR buffer fills, new call records will over-
write previously buffered call records.
Sample SMDR Report
Following is a sample SMDR report:
Station Message Detail Recording
05/07/1999 09:10P
---+---+--------------------------------+----------+---------+--------+-
Sta|Lin|         Number Dialed          |  Account |  Start  |Duration|T
---+---+--------------------------------+----------+---------+--------+-
306| 01|                     12039265400|          |09:10:18P|00:00:05|O
306| 01|                     19055072888|          |09:10:48P|00:01:13|O
301| 02|                               -|          |09:12:13P|00:01:12|I
304| 01|                               -|          |09:12:07P|00:01:20|I
306| 01|                     18003651928|          |09:15:38P|00:00:14|O
LCCPU 01.00.00 Available.
SMDR provides a printed record of your calls. 
						

							Station Message Detail Recording
278Chapter 1: FeaturesDS2000 Software Manual
SMDR Report Definitions
SMDR Report Format
SMDR Report Definitions
Sta The extension that placed or answered the call
Lin The trunk used for the call
Number Dialed For outgoing calls, the number dialed on the trunk 
(up to 20 digits)
Account Account code
Start The time the call was initially answered
Duration The total duration of the call
T O = Outgoing trunk call
I = Incoming trunk call
SMDR Report Format (Page 1 of 3)
LineCharacterField
Report Start Header
1 1-32 STATION MESSAGE DETAIL RECORDING
33,34 Carriage return, line feed
2 1-10 Date (mm/dd/yyyy)
11 Space
12-16 Time (hh:mm:ss)
17 A (for am) or P (for pm)
18,19 Carriage return, line feed
3 1,2 Carriage return, line feed 
						

							Station Message Detail Recording
DS2000 Software ManualChapter 1: Features279
Call Record Header
1 1-3 - characters
4 + character
5-7 - characters
8 + character
9-40 - characters
41 + character
42-51 - characters
52 + character
53-61 - characters
62 + character
63-70 - characters
71 + character
72 - character
2 1-3 Sta
4 | character
5-7 Lin
8 | character
9-40 (9 spaces) Number Dialed (10 spaces)
41 |  character
42-51 (2 spaces) Account (1 space)
52 |  character
53-61 (2 spaces) Start (2 spaces)
62 |  character
63-70 Duration
71 |  character
72 T
SMDR Report Format (Page 2 of 3)
LineCharacterField 
						

							Station Message Detail Recording
280Chapter 1: FeaturesDS2000 Software Manual
Conditions
None
Default Setting
SMDR output disabled.3 1-3 - characters
4 + character
5-7 - characters
8 + character
9-40 - characters
41 + character
42-51 - characters
52 + character
53-61 - characters
62 + character
63-70 - characters
71 + character
72 - character
Call Record
1 1-3 Extension number
4 | character
5-7 Trunk number (2 digits, right justified, preceded by 
one space)
8 | character
9-40 Number dialed (up to 20 characters, right justified, 
preceded by spaces)
41 |  character
42-51 Account Code (right justified, preceded by spaces)
52 |  character
53-61 Start time of call (hh:mm:ssA or P)
62 |  character
63-70 Duration of call (hh:mm:ss)
71 |  character
72 Type of call
SMDR Report Format (Page 3 of 3)
LineCharacterField 
						

							Station Message Detail Recording
DS2000 Software ManualChapter 1: Features281
Programming Guide
Programming List
Program 0301 - CPU Baud Rate (page 371)
Assign the baud rate for the RS-232-C port on the CPU. The options are 2 (1200), 3 (2400), 4 
(4800), 5 (9600) and 6 (19200). You can also use Ctrl + Break from a laptop connected to the 
CPU RS-232-C port to step through the available baud rates.
Program 0301 - SMDR Port (page 371)
Enter 1 to enable SMDR output from the CPU RS-232-C port, or enter 0 to disable SMDR at 
the CPU RS-232-C port.
Program 0301 - Print SMDR Header (page 371)
Enter Y to have the beginning of the SMDR report include the column header data. Enter N to 
have the SMDR report only include the call data (without the header).
Program 1001 - Print SMDR (page 421)
Enter Y to have the SMDR report include calls on the trunk. Enter N to have the SMDR report 
exclude calls on the trunk.Step-by-step guide for setting up SMDR 
Step 1: Should system output SMDR?
• In Program 0301 - SMDR Port (page 371), enter 
1 to enable SMDR at the CPU RS-232-C port.
• In Program 0301 - CPU Baud Rate (page 371), 
set the baud rate on the RS-232-C port to match 
the requirements of the connected SMDR device.
• In Program 0301 - SMDR Port (page 371), enter 
0 to prevent the CPU from outputting SMDR.
Step 2: Should the SMDR report include the header?
• In Program 0301 - Print SMDR Header 
(page 371), enter Y to enable the SMDR header.
• In Program 0301 - Print SMDR Header 
(page 371), enter N to disable the SMDR header.
Step 3: Should a specific trunk be included in the SMDR report?
• In Program 1001 - Print SMDR (page 421), enter 
Y to have the system include the trunk in the 
SMDR report.
• In Program 1001 - Print SMDR (page 421), enter 
N to have the system exclude the trunk from the 
SMDR report.
If yes
If no
If yes
If no
If yes
If no 
						

							Station Message Detail Recording
282Chapter 1: FeaturesDS2000 Software Manual
Other Related Features
Call Timer (page 48)
The Call Timer also helps users keep track of their time on the phone.
Time and Date (page 312)
Time and date appear on the SMDR report.
Transfer (page 324)
The system assigns the SMDR record to the last extension on the call. For example, if exten-
sion 306 answers the call, talks for 20 minutes, and then Transfers the call to extension 302, 
extension 302 “owns” the entire call record as soon as they hang up.
Year 2000 Compliance (page 355)
The SMDR report displays four digits for the year (i.e., 2000, 2001).
Feature Operation
SMDR is automatic once enabled.