Nitsuko Ds2000 Software Manual

							Key Ring
DS2000 Software ManualChapter 1: Features173
Program 1003 - Direct Termination (Night) (page 426)
Press CLEAR to assign the trunk to Key Ring in the night mode.
Program 1003 - Activate Overflow at Night (page 427)
Enter Y if unanswered night mode calls on trunk should route to the night overflow destina-
tion. Enter N if unanswered calls should stay at Key Ring.
Program 1003 - Night Overflow Destination (page 427)
Enter the extension, Ring Group, UCD Group master number or Voice Mail master number 
that you want to assign as the night overflow destination.
Program 1805 - Ring Assignments (page 466)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night). To 
ensure that a trunk will always have a ring destination, consider making at least one extension 
in the system type 2 for all trunks.
Other Related Features
Call Coverage Keys (page 40)
Call Coverage will pick up Key Ring calls.
Call Forwarding (page 43)
A Key Ring call will not follow an extension’s Call Forwarding.
Call Waiting / Camp-On (page 51)
A Key Ring call will not send Camp-On beeps to a busy extension that normally rings for that 
call.
Direct Inward Line (page 88)
An unanswered DIL reverts to all extensions with Key Ring for the trunk.
Extended Ringing (page 119)
With Extended Ringing, a call rings longer at its destination before diverting to Key Ring.
Hold (page 156)
Unanswered Hold Recalls revert to Key Ring if not picked up.
Off-Hook Signaling (page 205)
Off-Hook Signaling can occur for Key Ring calls.
Park (page 218)
An unanswered Park recall diverts to Key Ring.
Transfer (page 324)
An unanswered  call transferred to an extension diverts to Key Ring if unanswered at the 
transferring extension.
Feature Operation
Key Ring is automatic for those extensions programmed to receive it. 
						

							Last Number Redial
174Chapter 1: FeaturesDS2000 Software Manual
Last Number Redial
Description
Last Number Redial allows an extension user to quickly redial the last outside number dialed. For 
example, a user may quickly recall a busy or unanswered number without manually dialing the dig-
its. Last Number Redial saves in system memory the last 32 digits a user dials. The number can be 
any combination of digits 0-9, # and *. The system remembers the digits regardless how whether 
the call was answered, unanswered or busy.  The system normally uses the same trunk as for the ini-
tial call. However, if that trunk is busy and is part of a trunk group, Last Number Redial will auto-
matically select the next trunk in the group. The user can also preselect a specific trunk if desired.
Conditions
None
Default Setting
Enabled
Programming Guide
Programming List
Program 1803 - Extension Line Access Assignments (page 461)
An extension can only use trunks for Last Number Redial for which it has outgoing access. 
The access options are: 0 = No access, 1 = Incoming only. 2 = Outgoing only, 3 = Full access. LCCPU 01.00.00 Available.
Quickly redial the last number dialed.
Step-by-step guide for setting up Last 
Number Redial
Step 1: Should extension be able to use Last Number Redial on the trunk?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), 
- Enter 2 for outgoing only access,
- Enter 3 for full access.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), enter 0 for no access.
If yes
If no 
						

							Last Number Redial
DS2000 Software ManualChapter 1: Features175
Other Related Features
Central Office Calls, Placing (page 63)
Users can easily redial the last outside number dialed.
Intercom (page 165)
Last Number Redial cannot redial Intercom calls.
Save Number Dialed (page 254)
Save also simplifies dialing important numbers.
Trunk (Line) Queuing / Trunk Callback (page 332)
If all trunks are busy and Last Number Redial cannot go through, the user can dial 2 a queue 
for a trunk to become free. If the user hangs up, the system converts the queue to a Trunk Call-
back.
Feature Operation
To redial your last call:
1. Lift the handset.
2. (Optional) Press an idle line key to preselect a trunk.
If you skip this step, the system automatically selects a trunk from the same group as 
your original call.
3. Press 
LND.
If you hear busy tone, you can dial 2 to queue for a trunk to become free. If you hang 
up, the system converts the queue to a Trunk Callback.Dial tone, then your call dialing out.
Line key on (green). 
						

							Line Keys
176Chapter 1: FeaturesDS2000 Software Manual
Line Keys
Description
A line key provides an extension user with one-button access to trunks. The extension user just 
presses a line key to place or answer a call on the trunk. There is no need to dial codes to access or 
intercept trunk calls. In addition, a line key provides a Busy Lamp Field (BLF) for the trunk to 
which it is assigned (see the table below).
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the 
following order:
1.
ICM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
Conditions
None
Default Setting
Keys 1-8 are line keys for trunks 1-8.LCCPU 01.00.00 Available.
Press a line key for one-touch access to an outside line.
Line Key BLF Indications
When the key is: The trunk is:
Off Idle or not installed
On (red) In use or on Exclusive Hold at a co-
worker’s extension
On (green) In use at your extension
Winking on (red) On System Hold at a co-worker’s 
extension
Winking on (green) On System Hold at your extension
Flashing slowly (red) Ringing into the system
Flashing slowly (green) Ringing or recalling directly to your 
extension 
						

							Line Keys
DS2000 Software ManualChapter 1: Features177
Programming Guide
Programming List
Program 1701 -  Line Key (page 436)
Assign a programmable key as a line key (code 03). The option is 01-16 (trunk 1-16). Step-by-step guide for setting up Line Keys
Step 1: Should extension have a line key for the trunk?
• In Program 1701 - Line Key (page 436), assign a 
key as a line key (code 03). The option is 01-16 
(trunks 1-16).
• In Program 1701 - Line Key (page 436), do not 
assign a key as a line key (code 03).
Step 2: For the trunk assigned to the line key, should extension have incoming, outgoing or 
full (both ways) access to the trunk?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign option 1 (incoming 
only).
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign option 2 (outgoing 
only).
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign option 3 (full access).
Step 3: Should extension have ringing assigned to the line key?
• In Program 1805 - Ring Assignments (page 466), 
enter the ringing mode for the trunk (2 = ringing 
day and night, 3 = night ringing only, 4 = delay 
ringing day and night).
• In Program 1805 - Ring Assignments (page 466), 
enter 1 (lamp only).
Step 4: Should extension have ability to press a line key for an outside line?
• In Program 1802 - Key Access to Outbound Lines 
(page 457), enter Y.
• In Program 1802 - Key Access to Outbound Lines 
(page 457), enter N.
If yes
If no
Incoming
Outgoing
Both
If yes
If no
If yes
If no 
						

							Line Keys
178Chapter 1: FeaturesDS2000 Software Manual
Program 1802 - Key Access to Outbound Lines (page 457)
Enter Y to enable or N to disable key access to outbound lines.
Program 1803 - Extension Line Access Assignments (page 461)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 466)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Automatic Handsfree (page 30)
Automatic Handsfree allows the keyset user to answer a call ringing a line key without lifting 
the handset; they just press the line key instead.
Central Office Calls, Placing (page 63)
Line Keys give a user one-touch access to specific trunks.
Direct Inward Line (page 88)
When you assign a trunk as a DIL, it continues to flash its previously programmed line/loop 
key assignments. It will ring line/loop keys only after diverting to Key Ring.
Loop Keys (page 179)
Loop keys also provide one-button access to trunks.
Ringing Line Preference (page 251)
Ringing Line Preference allows an extension user to answer a call ringing a line key just by 
lifting the handset.
Feature Operation
To place a call over a specific trunk using a line key:
1. Lift handset.
2. Press line key.
You may also be able to press a Loop Key. See Loop Keys on page 179 for more.
3. Dial outside number.
To answer an incoming trunk call:
1. Lift handset.
If you have Ringing Line Preference, lifting the handset answers the call.
If you have Automatic Handsfree, you can press the line or loop key without first lifting 
the handset.
2. Press flashing line key.Trunk dial tone.
Line key on.
Trunk ring.
Line key flashing red for calls that ring you and your co-workers.
Line key flashing green for calls that ring you directly (such as DILs and trans-
fers).
Conversation with caller.
Line key on. 
						

							Loop Keys
DS2000 Software ManualChapter 1: Features179
Loop Keys
Description
Loop keys are programmable keys that simplify the way extension users place and answer outside 
calls. There are two types of loop keys: Switched Loop Keys and Fixed Loop Keys.
Switched Loop Keys
For incoming calls, Switched Loop Keys provide an appearance for any trunk not  assigned to a line 
key for which the extension has access and ringing. Switched Loop Keys insure that there is a 
visual appearance for trunks that do not ring an extension’s line keys.
For outgoing calls, Switched Loop Keys provide convenient access to the “dial 9” trunk groups. For 
example, instead of pressing ICM and dialing 90 for trunk group 0, the user can just press the 
Switched Loop Key and dial 0 instead.
Fixed Loop Keys
For outgoing calls, a Fixed Loop Key is a loop key assigned to a specific trunk group. When the 
extension user presses the Fixed Loop Key for an outgoing call, they get the first trunk in the group 
assigned to the key.
For incoming calls, the Fixed Loop Key works just like a Switched Loop Key. It provides an 
appearance for any trunk not assigned to a line key for which the extension has access and ringing.
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the 
following order:
1.
ICM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
Conditions
None
Default Setting
No Switched Loop Keys assigned.
On all keysets, keys 9 and 10 are assigned as Fixed Loop Keys (trunk group 0). LCCPU 01.00.00 Available.
Loop keys simplify answering and placing calls. 
						

							Loop Keys
180Chapter 1: FeaturesDS2000 Software Manual
Programming Guide
Step-by-step guide for setting up Loop Keys
Step 1: Should extension have a Switched Loop Key?
• In Program 1701 - Switched Loop Key 
(page 436), assign a key as a Switched Loop Key 
(code 01).
• In Program 1701 - Switched Loop Key 
(page 436), do not assign a key as a Switched 
Loop Key (code 01).
Step 2: Should extension be able to use Switched Loop Key for answering outside calls?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign incoming (1) or full (3) 
access to the trunks that should be able to ring the 
Switched Loop Key. Be sure all trunks assigned 
ringing in 1805 below also have incoming or full 
access.
• In Program 1805 - Ring Assignments (page 466), 
assign day/night ringing (2), night only ringing 
(3), or delayed day/night ringing (4) to each trunk 
that should be able to ring the Switched Loop 
Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), do not assign incoming (1) or 
full (3) access to the trunks that should be able to 
ring the Switched Loop Key.
Step 3: Should extension user be able to place outgoing calls on Switched Loop Keys?
• In Program 1002 - Trunk Groups (page 424), 
assign installed trunks to trunk groups. 
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign outgoing (2) or full (3) 
access to the trunks that should be available for 
placing calls from the Switched Loop Key.
• In Program 1002 - Trunk Groups (page 424), do 
not assign installed trunks to trunk groups.
If yes
If no
If yes
If no
If yes
If no 
						

							Loop Keys
DS2000 Software ManualChapter 1: Features181
Programming List
Program 1002 - Trunk Groups (page 424)
Assign trunks to trunk groups.
Program 1701 -  Switched Loop Key (page 436)
Assign a programmable key on an extension as a Switched Loop Key (code 01).
Program 1701 -  Fixed Loop Key (page 436)
Assign a programmable key on an extension as a Loop Key (code 02). You make a separate 
assignment for inbound and outbound. The options are 00-08 (Trunk Groups 0-8).
Step 4: Should extension have Fixed Loop Keys?
• In Program 1701 - Fixed Loop Key (page 436), 
assign a key as a Fixed Loop Key (code 02).
• In Program 1002 - Trunk Groups (page 424), 
assign installed trunks to the trunk groups 
assigned to the Fixed Loop Keys.
• In Program 1701 - Fixed Loop Key (page 436), do 
not assign a key as a Fixed Loop Key (code 02).
Step 5: Should extension have Fixed Loop Keys for answering outside calls?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign incoming (1) or full (3) 
access to the trunks in the assigned group that 
should be able to ring the Fixed Loop Key. Be 
sure all trunks assigned ringing in 1805 below 
also have incoming or full access.
• In Program 1805 - Ring Assignments (page 466), 
assign day/night ringing (2), night only ringing 
(3), or delayed day/night ringing (4) to each trunk 
in the group that should be able to ring the Fixed 
Loop Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), do not assign incoming (1) or 
full (3) access to the trunks in the assigned group 
that should be able to ring the Fixed Loop Key.
Step 6: Should extension user be able to place outgoing calls on Fixed Loop Keys?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign outgoing (2) or full (3) 
access to the trunks that should be available for 
placing calls from the Fixed Loop Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), do not assign outgoing (2) or 
full (3) access to the trunks that should be avail-
able for placing calls from the Fixed Loop Key. Step-by-step guide for setting up Loop Keys
If yes
If no
If yes
If no
If yes
If no 
						

							Loop Keys
182Chapter 1: FeaturesDS2000 Software Manual
Program 1803 - Extension Line Access Assignments (page 461)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 466)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Automatic Handsfree (page 30)
Automatic Handsfree allows the keyset user to answer a call ringing a line key without lifting 
the handset; they just press the line key instead.
Call Forwarding (page 43)
Call Forwarding will not reroute a call ringing a loop key (unless the call is a DIL or trans-
ferred call).
Central Office Calls, Answering (page 58)
An extension user can press a Loop Key to answer an outside call.
Central Office Calls, Placing (page 63)
An extension user can press a Loop Key to place an outside call.
Direct Inward Line (page 88)
When you assign a trunk as a DIL, it continues to flash its previously programmed line/loop 
key assignments. It will ring line/loop keys only after diverting to Key Ring.
Line Keys (page 176)
Loop keys also provide one-button access to trunks.
Ringing Line Preference (page 251)
Ringing Line Preference allows an extension user to answer a call ringing a loop key just by 
lifting the handset.
Trunk Groups (page 335)
Switched and Fixed Loop Keys use the system’s Trunk Groups.