Nitsuko Ds2000 Software Manual

							Prime Line Preference
DS2000 Software ManualChapter 1: Features223
Prime Line Preference
Description
Prime Line Preference allows a keyset user to place or answer an outside call by just lifting the 
handset. The user does not have to press a line or loop key first. This simplifies handling calls for 
users that primarily place or answer trunk calls. In programming, you designate a line or loop key 
as a Prime Line Key. The trunk or trunk group assigned to that key becomes your Prime Line. Any 
number of extensions can have the same Prime Line assignment.
There are two types of Prime Line Preference: Ringing Prime Line and Idle Prime Line.
Ringing Prime Line
This option is currently not available.
Idle Prime Line
Idle Prime Line lets a user place or answer a Prime Line call by just lifting the handset. If the Prime 
Line Key is a line key, lifting the handset places or answers a call on the trunk assigned to the key. 
If the Prime Line key is a Loop Key, lifting the handset places or answers a call on a trunk assigned 
to the key.
Conditions
None
Default Setting
Prime Lines are not set up.
Programming Guide
LCCPU 01.00.00 Idle Prime Line for trunks available.
Place or answer an outside call on your Prime Line just by lifting the handset.
Step-by-step guide for setting up Prime Line 
Preference (Page 1 of 2)
Step 1: Should an extension have Prime LIne Preference?
• In Program 1807 - Prime Line Key (page 470), 
enter the line/loop key that will be the extension’s 
Prime Line.
• In Program 1807 - Prime Line Key (page 470), 
enter 0 (no assignment).
If yes
If no 
						

							Prime Line Preference
224Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 1701 - Programmable Function Key Assignments (page 436)
Program the key assigned as the extension’s Prime Line as a Switched Loop Key (code 01), 
Fixed Loop Key (code 02 followed by Trunk Group 0-8), or a Line Key (code 03 followed by 
the trunk number 1-16).
Program 1807 - Prime Line Key (page 470)
Use this option to assign a trunk as the extension’s Prime Line. You enter the Prime Line’s key 
number (1-24).
Other Related Features
Direct Inward Line (page 88)
If an extension’s Prime Line is another extension’s DIL, lifting the handset will answer the 
call even though it does not ring the phone.
Off-Premise Extensions / On-Premise SLT Extensions (page 207)
On- and off-premise extensions cannot use Prime Line Preference.
Ringing Line Preference (page 251)
Prime Line Preference overrides Ringing Line Preference. For example, if you lift the handset 
while a call is ringing your phone, you seize your Prime Line instead of answering the ringing 
call.
Feature Operation
To answer a call on your Prime Line:
To bypass your Prime Line, press another key (e.g., a line or loop key) before lifting the 
Step 2: Designate the function of the Prime Line Key.
• In Program 1701 - Switched Loop Key 
(page 436), assign the Prime Line Key as a 
Switched Loop Key (code 01).
     OR
• In Program 1701 - Fixed Loop Key (page 436), 
assign the Prime Line Key as a Fixed Loop Key 
(code 02 + Trunk Group 0-8).
     OR
• In Program 1701 - Line Key (page 436), assign 
the Prime Line Key as a Line Key (code 03 + 
Trunk number 1-16).
Trunk ring.
The key assigned as your Pime Line key flashes slowly. Step-by-step guide for setting up Prime Line 
Preference (Page 2 of 2) 
						

							Prime Line Preference
DS2000 Software ManualChapter 1: Features225
handset.
1. Lift the handset.
To place a call on your Prime Line:
To bypass your Prime Line, press another key (e.g., a line or loop key) before lifting the 
handset.
1. Lift the handset.
2. Dial call normally.Conversation with caller.
The key assigned as your Pime Line key is on (green).
Trunk dial tone.
The key assigned as your Pime Line key is on (green). 
						

							Privacy
226Chapter 1: FeaturesDS2000 Software Manual
Privacy
Description
An extension with Privacy blocks incoming Barge In attempts, and Call Waiting (Camp-On) sig-
nals. Privacy helps extension users that don’t want their conversations interrupted.
Note that if an extension with Privacy enabled is on a call with an extension with Privacy disabled, 
they are still subject to Barge In attempts and Call Waiting signals to the non-private extension.
Conditions
None
Default Setting
Privacy disabled in an extension’s Class of Service.
Programming Guide
Programming List
Program 0101 - Privacy (page 363)
In an extension’s Class of Service, enter Y to enable Privacy.
Program 1801 - Extension Class of Service Assignment (page 450)
Assign Class of Service to extensions.
Other Related Features
Attendant Position (page 24)
Since the attendant is never busy for Intercom calls, the attendant always has Privacy enabled. LCCPU 01.00.00 Available.
Use Privacy to prevent interruptions at high priority extensions.
Step-by-step guide for setting up Privacy
Step 1: Should an extension have Privacy?
• In Program 0101 - Privacy (page 363), enter Y.
•Program 1801 - Extension Class of Service 
Assignment (page 450), assign the extension’s 
Class of Service.
• In Program 0101 - Privacy (page 363), enter N.
• In Program 1801 - Extension Class of Service 
Assignment (page 450), assign the extension’s 
Class of Service.
If yes
If no 
						

							Privacy
DS2000 Software ManualChapter 1: Features227
Call Waiting / Camp-On (page 51)
Privacy blocks Camp-On beeps.
Barge In (Intrusion) (page 37)
Privacy blocks Barge In attempts.
Monitor / Silent Monitor (page 192)
Privacy does not block Monitor.
Privacy Release Groups (page 228)
There is no interaction between Privacy and Privacy Release Groups.
Feature Operation
None 
						

							Privacy Release Groups
228Chapter 1: FeaturesDS2000 Software Manual
Privacy Release Groups
Description
You can program extensions into Privacy Release Groups to simplify sharing trunk calls. Co-work-
ers in the same Privacy Release Group can easily join another group member’s trunk call just by 
pressing the busy line key. The co-worker immediately joins in unannounced and uninvited. Privacy 
Release Groups are a quick alternative to Conference where control over the Conference is not 
required. In a Customer Service group, for example, a supervisor could just press a busy line key to 
monitor any agent’s call.
I desired, an extension user can prevent other members of their Privacy Release Group from inter-
rupting their active call. This ensures that group members will not interrupt confidential calls.
Any number of extensions can be in the same Privacy Release Group. However, an extension can 
only be in a single group. Members of the Privacy Release Group must have line keys and access to 
the trunks they want to share.
Privacy Release Groups utilizes a Conference circuit. The following table shows the Conference 
capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them.
Conditions
None
Default Setting
No Privacy Release groups assigned.LCCPU 01.00.00 Available.
Quickly join in a co-worker’s outside call.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference
(total of all Conferences system-wide)32
Maximum simultaneous conferences 8
Maximum parties in any one Conference
(trunks and/or extensions)8 
						

							Privacy Release Groups
DS2000 Software ManualChapter 1: Features229
Programming Guide
Programming List
Program 1701 -  Line Key (page 436)
Assign a programmable key as a line key. Users in the Privacy Release Group must have line 
keys for the trunks they want to share.
Program 1704 -  Line Key (page 444)
Optionally assign a programmable key on a DSS Console as a line key. Users in the Privacy 
Release Group must have line keys for the trunks they want to share.
Program 1802 - Privacy Release Group (page 455)
Assign an extension to a Privacy Release Group (1-16, 0 = Unassigned).
Program 1803 - Extension Line Access Assignments (page 461)
Users in the Privacy Release Group must have access for the trunks they want to share.The 
options are 0 (no access), 1 (incoming only), 2 (outgoing only) and 3 (full access).Step-by-step guide for setting up Privacy 
Release Groups
Step 1: Should extension be in a Privacy Release Group?
• In Program 1802 - Privacy Release Group 
(page 455), assign the extension to a Privacy 
Release Group (1-16). Users in the Privacy 
Release Group must have line keys for the trunks 
they want to share.
• In Program 1701 - Line Key (page 436), assign 
the extension’s line keys. Users in the Privacy 
Release Group must have line keys for the trunks 
they want to share.
• In Program 1704 - Line Key (page 444), option-
ally assign line keys to the extension’s DSS Con-
sole. Users in the Privacy Release Group must 
have line keys for the trunks they want to share.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), assign access to the trunks the 
Privacy Release Group members want to share. 
The options are 0 (no access), 1 (incoming only), 
2 (outgoing only) and 3 (full access).
• In Program 1802 - Privacy Release Group 
(page 455), assign the extension to Privacy 
Release Group 0.
If yes
If no 
						

							Privacy Release Groups
230Chapter 1: FeaturesDS2000 Software Manual
Other Related Features
The following features also allow different types of multiple party calls:
Barge In (Intrusion) (page 37)
Conference (page 79)
Group Listen (page 142)
Meet-Me Conference (page 184)
Tandem Trunking / Unsupervised Conference (page 307)
Privacy (page 226)
There is no interaction between Privacy and Privacy Release Groups.
Feature Operation
To join a trunk call with a member of your Privacy Release Group:
1. Press line key.
You can optionally press a line key on your DSS Console.
To prevent a member of your Privacy Release Group from joining your call:
1. Place or answer trunk call on line key.
2. Press line key.
A Privacy Release Group member cannot join your call.
3. Repeat step 2 to allow or prevent users to join your call.N/A.
Line key on(red).
The line key is on (orange) at the extension that initially placed or answered the 
call.
Conversation with caller.
Line key on (green) for every Privacy Release Group member that joins the call.
Conversation with caller.
Line key on (orange).
Conversation with caller continues.
Line key on (green). 
						

							Private Line
DS2000 Software ManualChapter 1: Features231
Private Line
Description
A Private Line is a trunk reserved for a keyset for placing and answering calls. A user with a Private 
Line knows when important calls are for them. Additionally, the user has their own trunk for plac-
ing calls that is not available to others in the system.
There are three types of Private Lines:
Incoming Only
The keyset has a Private Line only for incoming calls. The user cannot place a call on the Pri-
vate Line. A customer service representative may want an incoming only Private Line to be 
sure customers can always get through.
Outgoing Only
The keyset has a Private Line only for outgoing calls. The Private Line does not ring for 
incoming calls. A service dispatcher may want an ougoing only Private Line so they can 
always get in touch with field technicians.
Both Ways
The keyset has a Private Line for both incoming and outgoing calls. An executive may want a 
both ways Private Line that is available only to them for placing and answering calls.
You can optionally set up shared Private Lines between a group of co-workers that work closely 
together.
Conditions
None
Default Setting
No Private Lines programmed.
Programming Guide
LCCPU 01.00.00 Available.
You can have a line reserved exclusively for your own use.
Step-by-step guide for setting up Private 
Lines (Page 1 of 2)
Step 1: Should extension have a Private Line
• In Program 1001 - Trunk Circuit Type (page 416), 
assign the correct circuit type to the Private Line.
• Stop.
If yes
If no 
						

							Private Line
232Chapter 1: FeaturesDS2000 Software Manual
Step 2: Should Private Line be exclusively for only one extension?
• In Program 1701 - Line Key (page 436), make 
sure that only the extension with the Private Line 
has a line key for the trunk (code 03 followed by 
the trunk number[1-16]).
     OR
In Program 1704 - Line Key (page 444), option-
ally assign the Private Line to a key on the DSS 
Console (code 01 followed by the trunk number 
[1-16]).
• In Program 1803 - Extension Line Access Assign-
ments (page 461), make sure that the extension 
with the Private Line is the only phone that has 
access to the trunk. See step 3 below for the spe-
cifics.
• In Program 1701 - Line Key (page 436), assign 
line keys (code 03 followed by the trunk number 
[1-16]) for all extensions that will share the Pri-
vate Line.
     OR
In Program 1704 - Line Key (page 444), option-
ally assign the Private Line to a key on the DSS 
Console (code 01 followed by the trunk number 
[1-16]).
Step 3: Should Private Line be incoming, outgoing or both ways?
• In Program 1803 - Extension Line Access Assign-
ments (page 461), enter 1 for incoming only 
access.
• In Program 1805 - Ring Assignments (page 466), 
make sure only the extension with the Private 
Line rings for the trunk.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), enter 2 for outgoing only 
access.
• In Program 1805 - Ring Assignments (page 466), 
make sure no extensions ring for the trunk.
• In Program 1803 - Extension Line Access Assign-
ments (page 461), enter 3 for full access.
• In Program 1805 - Ring Assignments (page 466), 
make sure only the extension with the Private 
Line rings for the trunk. Step-by-step guide for setting up Private 
Lines (Page 2 of 2)
If yes
If no
Incoming
Outgoing
Both