NEC Ds2000 Software Instructions Manual
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Automatic Ring Down DS1000/2000 Software ManualChapter 1: Features53 Automatic Ring Down Description DS2000 Fixed Slot Available. See Ringdown Extension on page 317. DS2000 U Slot DS1000
Background Music 54Chapter 1: FeaturesDS1000/2000 Software Manual Background Music Description Background Music (BGM) sends music from a customer-provided music source to speakers in key- sets. If an extension user activates it, BGM plays whenever the extension is idle. Incoming calls and Paging announcements temporarily override (turn off) Background Music. Background Music requires a customer-provided music source. This source is also used by Music on Hold. In DS2000, you connect the music source to the CPU’s 8-pin mod jack. In DS1000, you connect the music source to the Main Equipment Cabinet AUDIO jack. The music source you use must be compatible with the following specifications: For more on connecting a customer-provided music source, refer to the system’s Hardware Manual. Note: In accordance with U.S. copyright law, a license may be required from the America Society of Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not in the public domain are transmitted through the Back- ground Music feature of telecommunications systems. NEC America, Inc. hereby disclaims any lia- bility arising out of the failure to obtain such a license. Conditions None Default Setting Enabled system-wide and at each extension.DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Broadcast music through the telephone speaker for a more pleasing work environment. Table 3: Music Source Specifications Input Impedance10K Ohms Relative Input Level+18 dBr (+/- dBr) at 1.0 kHz
Background Music DS1000/2000 Software ManualChapter 1: Features55 Programming Guide Programming List Program 0201 - Background Music (page 446) Enter Y for this option to enable Background Music system-wide. Program 1802 - BGM (page 541) Enter Y to enable Background Music at the extension. Other Related Features Do Not Disturb (page 146) DND does not affect the operation of Background Music. Headset Compatibility (page 194) Background Music plays in the headset when the extension is in the headset mode. Music on Hold (page 260) Background Music and Music on Hold share the same music source. Off-Premise Extensions / On-Premise SLT Extensions (page 274) Background Music is not available to On- and Off-Premise extensions.Step-by-step guide for setting up Background Music Step 1: Should Background Music be enabled system-wide? • In Program 0201 - Background Music (page 446), enter Y to enable Backgorund Music system- wide. • Connect the music source to the CPRU music ter- minals. • In Program 0201 - Background Music (page 446), enter N to disable Backgorund Music system- wide. Step 2: Once enabled system-wide, should individual extension have Background Music? • In Program 1802 - BGM (page 541), enter Y to enable Backgorund Music for the extension. • In Program 1802 - BGM (page 541), enter N to disable Backgorund Music for the extension. If yes If no If yes If no
Background Music 56Chapter 1: FeaturesDS1000/2000 Software Manual Feature Operation To turn Background Music on and off: 1. Do not lift handset or press SPK. 2. Press HOLD.
Barge In (Intrusion) DS1000/2000 Software ManualChapter 1: Features57 Barge In (Intrusion) Description Barge In permits an extension user to break into another extension user’s established call. This sets up a three-way conversation between the intruding extension and the two parties on the initial call. The user can Barge In on an Intercom call or a trunk call. Conditions Barge-In uses a system Conference circuit. See Conference on page 111 for more. Default Setting Disabled Programming Guide DS2000 Fixed Slot Available. DS2000 U Slot DS1000 In an emergency, use Barge In to get through to a co-worker right away. !! CAUTION !! Unauthorized intrusion on calls using this feature may be interpreted as an invasion of privacy. Step-by-step guide for setting up Barge In Step 1: Should an extension be able to Barge In on a co-worker’s call? • In Program 0101 - Barge-In (Intrusion) (page 440), enter Y to enable Barge In in the extension’s Class of Service. • In Program 0101 - Privacy (page 441), enter N to disable Privacy in the extension’s Class of Ser- vice. • In Program 1801 - Extension Class of Service Assignment (page 533), assign Class of Service to extensions. • In Program 0101 - Barge-In (Intrusion) (page 440), enter N to disable Barge In in the extension’s Class of Service. • In Program 1801 - Extension Class of Service Assignment (page 533), assign Class of Service to extensions If yes If no
Barge In (Intrusion) 58Chapter 1: FeaturesDS1000/2000 Software Manual Programming List Program 0101 - Barge-In (Intrusion) (page 440) In an extension’s Class of Service, enter Y to allow the extension to Barge In on another exten- sion. Program 0101 - Privacy (page 441) In an extension’s Class of Service, enter N to disable Privacy for the extension. Program 1801 - Extension Class of Service Assignment (page 533) Assign Class of Service to extensions. Other Related Features Attendant Position (page 46) Since the attendant is never busy, Intercom callers cannot Barge In on an attendant. Conference (page 111) An extension user can Barge In on a Conference. Forced Trunk Disconnect (page 175) As an alternative to Barging In, disconnect the trunk instead. Privacy (page 295) Privacy blocks Barge In attempts. Feature Operation To Barge-In on a call: 1. Call busy extension. OR Press line key for busy trunk. OR Press ICM and dial 401 for busy trunk (i.e., using Direct Trunk Access). OR Press ICM and dial #901 for busy trunk (i.e., using Line Dial-up). OR Press ICM and dial Trunk Group access code (e.g., 9). 2. Dial 4. 3. Join the conversation in progress.Busy tone. N/A Two beeps. N/A
Battery Backup DS1000/2000 Software ManualChapter 1: Features59 Battery Backup Description In the event of commercial AC power failure, the battery on the CPU PCB provides short-term backup of system memory and the system time and date (Real Time Clock). This battery will hold memory and time and date for up to 10-14 days. When commercial AC power is restored, the sys- tem restarts with all programming and the time and date intact. Additional Battery Backup capability can be provided by a customer-supplied Uninterruptable Power Supply (UPS). The length of the time the UPS will power the system when power fails depends on the capacity of the UPS unit. Consult with the UPS manufacturer for the specifics. When sizing a UPS unit, keep in mind that a fully-loaded 4-slot cabinet requires 165 VA. Refer to the Hardware Manual for additional details. Conditions None Default Setting None Programming List None Other Related Features When commercial AC power fails, the CPU battery does not back up the status of the following: Call Forwarding Call Waiting / Camp On Do Not Disturb Message Waiting Microphone Mute Trunk Queuing System Programming Backup and Restore (page 357) You can use PC Card P/N 85880 or P/N 80050-V**.**.** (with system software preloaded) to back up and restore your site data. Time and Date (page 383) The battery on the CPU PCB backs up the CPU Real Time Clock for 10-14 days. DS2000 Fixed Slot Available. DS2000 U Slot DS1000 The CPU PCB provides temporary backup of system memory and the time and date.
Battery Backup 60Chapter 1: FeaturesDS1000/2000 Software Manual Feature Operation If properly installed, Battery Backup is automatic during AC power failures and brownouts.
Call Coverage Keys DS1000/2000 Software ManualChapter 1: Features61 Call Coverage Keys Description A keyset can have Call Coverage Keys for a co-worker’s extensions, Ring Group master numbers and UCD group master numbers. The Call Coverage Key lights when the co-worker’s extension is busy, flashes slowly when the co-worker has an incoming call, and flashes fast when the co-worker is in Do Not Disturb. The Call Coverage Key can ring immediately when a call comes into the cov- ered extension, ring after a delay or not ring at all. In addition, the keyset user can press the Call Coverage Key to intercept their co-worker’s incoming call. They can also go off hook and press the Call Coverage key to call the covered extension. An extension can have as many Call Coverage Keys as they have available Programmable keys on their telephone. Call Coverage Keys will intercept the following types of calls: Key Ring Calls Ringing Intercom calls Conditions None Default Setting No Call Coverage Keys assigned.DS2000 Fixed SlotAvailable. DS2000 U SlotAvailable. User Programmable Feature steps added. DS1000 Available. Includes User Programmable Feature steps. Call Coverage keys allow an extension user to cover a co-worker’s calls from their own telephone. Call Coverage Key Busy Lamp Indications When the key is: The covered extension is: Off Idle or not installed On Busy Flashing slowly Ringing Flashing fast In Do Not Disturb
Call Coverage Keys 62Chapter 1: FeaturesDS1000/2000 Software Manual Programming Guide Step-by-step guide for setting up Call Coverage Keys Step 1: Should the Call Coverage key have Immediate Ring, No Ring or Delayed Ring? • For keysets, in Program 1701 - Call Coverage Immediate Ring (page 518), enter code 06 + the covered extension, Ring Group master number or UCD Group master number to assign an Immedi- ate Ring Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage Immediate Ring (page 528), enter code 06 + the covered extension, Ring Group master num- ber or UCD Group master number to assign an Immediate Ring Call Coverage Key. • For keysets, in Program 1701 - Call Coverage No Ring (page 518), enter code 07 + the covered extension, Ring Group master number or UCD Group master number to assign a No Ring (lamp only) Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage No Ring (page 528), enter code 07 + the covered extension, Ring Group master number or UCD Group master number to assign a No Ring (lamp only) Call Coverage Key. • For keysets, in Program 1701 - Call Coverage Delay Ring (page 518), enter 08 + the covered extension, Ring Group master number or UCD Group master number to assign a Delay Ring Call Coverage Key. • For DSS Consoles, in Program 1704 - Call Cov- erage Delay Ring (page 529), enter 08 + the cov- ered extension, Ring Group master number or UCD Group master number to assign a Delay Ring Call Coverage Key. • In Program 0403 - Call Coverage Delay (page 467), enter the interval after which a Delay Ring Call Coverage Key begins to ring. Immediate Ring No Ring Delay Ring