NEC Ds2000 Software Instructions Manual

							Private Line
DS1000/2000 Software ManualChapter 1: Features303
Other Related Features
The following features work normally for Private Lines.
Automatic Handsfree (page 50)
Delayed Ringing (page 114)
Group Ring (page 183)
Hold (page 197)
Last Number Redial (page 236)
Night Service / Night Ring (page 265)
Park (page 287)
Prime Line Preference (page 292)
Save Number Dialed (page 322)
Speed Dial (page 332)
Toll Restriction (page 385)
Transfer (page 393)
The following features do not apply to Private Lines
Call Forwarding (page 65)
If you want to be able to forward a private trunk, consider setting up a Direct Inward Line.
Feature Operation
To answer an incoming call on your Private Line:
1. Lift handset..
To place a call over your Private Line:
1. Lift handset.
2. Press line key.
3. Dial outside number.Trunk ring.
Privalte Line flashing red.
Conversation with caller.
Private Line key on (green).
Trunk dial tone.
Private Line key on (green). 
						

							Programmable Function Keys
304Chapter 1: FeaturesDS1000/2000 Software Manual
Programmable Function Keys
Description
Each keyset has Programmable Function Keys. These Programmable Function Keys simplify plac-
ing calls, answering calls and using certain features. You can customize the function of any keyset’s 
Programmable Function Keys from the sytem program.
The 
22-Button Standard and Display Tele-
phones
 feature 12 Programmable Function Keys.
The 
34-Button Display Telephone features 24 
Programmable Function Keys.
The 
34-Button Super Display Telephone also 
features 24 Programmable Function Keys. DS2000 Fixed Slot Available - unique defaults.
DS2000 U SlotAvailable - unique defaults.
• User Programmable Feature steps added.
• In 02.01.07 and higher, all Programmable Function Keys are undefined 
for extensions above 315.
DS1000Available - unique defaults.
• Includes User Programmable Feature steps.
Programmable Function Keys simplify feature operation. 
						

							Programmable Function Keys
DS1000/2000 Software ManualChapter 1: Features305
The following chart lists the available Programmable Function Key assignments.
Conditions
If you unplug a 34-button telephone and replace it with a 22-button telephone, Programmable Func-
tion Keys 13-24 are inaccessible. However, the system still retains the programming for those keys.
Default Setting
Fixed Slot Software:
- Keys 1-8 are line keys for trunks 1-8.
- Keys 9 and 10 are fixed loop keys.
- Key 11 is an auto timer key.
- Key 12 is an All Call Page key.
For attendants (extension 300 by default)
- Key 11 is a Night Key
- Key 12 (on 22-button) or key 24 (on 34-button) is an Operator Call Key.
U Slot and DS1000 Software:
- In U Slot, keys 1-12 are line keys for trunks 1-12 and keys 13-24 are undefined.
- In U Slot version 02.01.07 or higher, keys are undefined for all extensions above 315.
- In DS1000, keys 1-6 are line keys for trunks 1-6 and keys 7-24 are undefined.
For attendants (extension 300 by default)
- Key 11 is a Night Key.
- Key 12 (on 22-button) or key 24 (on 34-button) is an Operator Call Key.
• Account Code • Line Key • Park Orbit
• Call Coverage • Loop Key, Fixed • Reverse Voice Over
• Call Timer • Loop Key, Switched • Speed Dial, Personal
• Data Key (Future) • Message Center • Speed Dial, System
• Group Pickup • Multiple Directory Num-
bers (Future)• Split Key
• Hotline • Night Key • Voice Mail Record Key
• Intercom Directory
Dialing• Page Zones 
						

							Programmable Function Keys
306Chapter 1: FeaturesDS1000/2000 Software Manual
Programming Guide
Programming List
Program 1701 - Programmable Function Key Assignments (page 517)
Assign programmable key functions per the following chart.Step-by-step guide for setting up Programm
able Function Keys 
Step 1: Do you want to customize an extension’s Programmable Function Keys?
• In Program 1701 - Programmable Function Key 
Assignments (page 517), review the options and 
set up the Programmable Function Keys to meet 
the site requirments.
• In Program 1701 - Programmable Function Key 
Assignments (page 517), leave each extension’s 
Programmable Function Keys at their default set-
tings.
Step 2: Are any of an extension’s Programmable Function Keys set up as line keys?
• In Program 1802 - Key Access to Outbound Lines 
(page 541), enter Y to enable line key access to 
trunks.
• Also, reviewCentral Office Calls, Answering on 
page 87 and Central Office Calls, Placing on 
page 93 for more on setting up trunk calling.
• To provide an answering point for incoming calls, 
you should have at least one Loop Key reserved 
for incoming calls. Refer to Loop Keys on 
page 242 for more.
OptionDescriptionKey Code
Undefined
Use this option to designate a key as undefined 
(no function).00
Switched Loop 
Key
Use this option to assign a programmable key 
as a switched loop key.01
Fixed Loop Key
Use this option to assign a programmable key 
as a Fixed Loop Key.02 + nn (trunk group)
Line Key
Use this option to assign a programmable key 
as a line key.03 + nn (trunk
number)
If yes
If no
If yes
If no 
						

							Programmable Function Keys
DS1000/2000 Software ManualChapter 1: Features307
Park Orbit KeyUse this option to assign a programmable key 
as a Park Orbit key.04 + nn (Park Orbit
60-69)
Hotline Key
Use this option to assign a programmable key 
as a Hotline key.
An extension can also have a Hotline key for a 
trunk (e.g., 401). However, this capability 
requires that Direct Trunk Access be enabled. 
See 
Direct Trunk Access on page 139 for more.
05 + nnn (extension 
number)
Call Coverage 
Immediate Ring
Use this option to assign a programmable key 
as an immediately ringing Call Coverage Key.06 + nnn (extension 
number)
Call Coverage No 
Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Call Coverage Key.07 + nnn (extension 
number)
Call Coverage 
Delay Ring
Use this option to assign a programmable key 
as a delayed ring Call Coverage Key.08 + nnn (extension 
number)
Group Pickup 
Immediate Ring
Use this option to assign a programmable key 
as an immediate ring Group Call Pickup key.09 + nn (Pickup 
Group 01-08)
Group Pickup No 
Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Group Call Pickup 
key.10 + nn (Pickup 
Group 01-08)
Group Pickup 
Delay Ring
Use this option to assign a programmable key 
as a delay ring Group Call Pickup key.11 + nn (Pickup 
Group 01-08)
Page Zone Key
Use this option to assign a programmable key 
as a Page Zone key.13 + n (Page Zone 1-
7, 0 for All Call)
 System Speed 
Dial Key
Use this option to assign a programmable key 
as a One-Touch System Speed Dial key. You 
assign the key to specific System Speed Dial 
bin.14 + nnn (System 
Speed Dial bin, nor-
mally 200-299)
Personal Speed 
Dial Key
Use this option to assign a programmable key 
as a Personal Speed Dial key. You assign the 
key to a specific Personal Speed Dial bin.15 + nnn (701-720)
Call Timer  Key
Use this option to assign a programmable key 
as a Call Timer key. There are two types of 
timer key: manual and automatic.16 + n (1 = Manual 
Call Timer, 2 = Auto-
matic Call Timer)
Voice Mail 
Record Key
Use this option to assign a programmable key 
as a Voice Mail Record key.17
Night Key
Use this option to assign a programmable key 
as a Night Key.18 + CLEAR
Data Key
This option is currently not used.19 + nnn (extension 
number)
Split Key
Use this option to assign a programmable key 
as a Split key.20
OptionDescriptionKey Code 
						

							Programmable Function Keys
308Chapter 1: FeaturesDS1000/2000 Software Manual
Program 1802 - Key Access to Outbound Lines (page 541)
Enter Y to enable an extension user to press a Programmable Function Key to access and out-
side line.
Other Related Features
Check Key (page 103)
Check Programmable Function Key assignments.
Direct Station Selection (DSS) (page 125)
If enabled in programming, Programmable Function Keys become DSS keys when the user 
presses 
ICM.
Feature Operation
Refer to the individual features in the chart above.
ICM Directory 
KeyUse this option to assign a programmable key 
as an Intercom Directory Dialing key.21
ACD Log On Key
• This option is currently not used.22
Reverse Voice 
Over Key
Use this option to assign a programmable key 
as a Reverse Voice Over key.23
Message Center 
Key
Use this option to assign a programmable key 
as a Message Center key.24 + nnn (extension 
number)
Note that the extension 
number does not have 
to be an installed exten-
sion.
Save KeyUse this option to assign a programmable key 
as a Save Number Dialed key.25
Account Code 
Key
Use this option to assign a programmable key 
as an Account Code key.26
  
User Programmable Feature
Feature Mnemonic Operation Access Level
This option is not available in Fixed Slot software.
Programmable Funtion Key 
Assignments
#KP
#KP + Press key you want to program + 
HOLD + ICM + Press VOL Up or VOL 
Down
 to select key option + HOLD + 
(Enter any additional data, if required + 
HOLD) +  Press VOL Up or VOL Down 
to select another key to program, or 
CONF + SPK to exit.3-5
OptionDescriptionKey Code 
						

							Pulse to Tone Conversion
DS1000/2000 Software ManualChapter 1: Features309
Pulse to Tone Conversion
Description
An extension can use Pulse to Tone Conversion while placing a trunk call to change the dialing 
mode from dial pulse to DTMF. For a system in a dial pulse area, this permits users to access 
DTMF services (such as telephone banking) from their DP area. Pulse to tone conversion also helps 
dial pulse callers use another company’s automated attendant dialing options. The user can, for 
example:
Place a call to their bank over a DP trunk.
After the banking service answers, wait 6 seconds. (The system automatically converts dialing 
to DTMF.)
Dial additional banking options.
Refer to Central Office Calls, Answering on page 87 and Central Office Calls, Placing on page 93 
for the specifics on setting up your trunk calling.
Conditions
None
Default Setting
Pulse to Tone Conversion always enabled for dial pulse trunks.
Programming Guide
None
Programming List
Program 1001 - Trunk Circuit Type (page 498)
Be sure to program your DP trunk with circuit type 52.
Other Related Features
Pulse to Tone Conversion (page 309)
The system does not provide Pulse to Tone Conversion for SLTs. The conversion must be 
switched manually from the telephone. 
Speed Dial (page 332)
If a Speed Dial number using a dial pulse trunk contains a pause, the digits following the 
pause automatically dial out as DTMF. DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Use special services (such as telephone banking) over dial pulse trunks. 
						

							Pulse to Tone Conversion
310Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To convert your phone’s dialing to DTMF after placing your call on a DP trunk:
1. Dial initial digits for call.
2. Wait 6 seconds.
3. Dial additional digits.Digits dial out as dial pulse.
N/A
Additional digits dial out as DTMF.
N/A 
						

							Removing Trunks and Extensions From Service
DS1000/2000 Software ManualChapter 1: Features311
Removing Trunks and Extensions From Service
Description
Supervisors and attendants can remove problem trunks and extensions from service. This helps 
ensure maximum system performance. For example, the attendant can busy-out a noisy trunk or 
problem extension until service personnel can repair the problem. The trunk or extension the 
appears busy to all callers. Following repair, the attendant or supervisor can return the trunk to ser-
vice.
The extension or trunk removed from service shows as busy on the appropriate key (e.g., line key or 
Hotline key). The port activity LED on the ATRU PCB indicates that the trunk is busy.
Conditions
None
Default Setting
Disabled
Programming Guide
DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Temporarily remove problem extensions and trunks from service until they can be repaired.
Step-by-step guide for setting up Removing 
Trunks and Extensions from Service 
Step 1: Should extension be able to remove another extension or trunk from service?
• In Program 0101 - Direct Trunk Access 
(page 442), enter Y to enable Direct Trunk 
Access.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 0101 - Direct Trunk Access 
(page 442), enter N to disable Direct Trunk 
Access.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
If yes
If no 
						

							Removing Trunks and Extensions From Service
312Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0101 - Direct Trunk Access (page 442)
Enter Y to enable an extension to use Direct Trunk Access. Note that enabling Direct Trunk 
Access allows the user to bypass Toll Restriction.
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Other Related Features
Attendant Position (page 46)
Normally, system attendants should have the ability to remove trunks and extensions from ser-
vice.
Call Forwarding (page 65)
If Call Forwarding is enabled at an extension when it is removed from service, it is reinstated 
when the extension is returned to service.
Direct Trunk Access (page 139)
An extension user with Direct Trunk Access can remove trunks from service.
Selectable Display Messaging (page 325)
Removing and returning an extension to service does not cancel an extension’s Selectable 
Display Messaging.
Feature Operation
To remove or return an extension or trunk to service:
1. Press 
ICM and dial #40.
2. Dial the number of the extension you want to remove or return to service (300-395 in DS2000 
or 300-325 in DS1000).
OR
Dial the number of the trunk you want to remove or return to service (401-448 in DS2000 or 
401-406 in DS1000).
3. Dial 4 to return.
OR
Dial 6 to remove.
4. Press 
SPK to hang up.Dial tone.
The display on a telephone removed from service shows: Out of Service
The line key for a trunk removed from service is on (red).