NEC Ds2000 Software Instructions Manual

							Key Ring
DS1000/2000 Software ManualChapter 1: Features233
Programming Guide
Step-by-step guide for setting up Key Ring 
(Page 1 of 2)
Step 1: Should extension have Key Ring for trunk?
• In Program 1805 - Ring Assignments (page 551), 
- Enter 2 for day & night Key Ring,
- Enter 3 for night only Key Ring,
- Enter 4 for delayed day & night Key Ring.
• To ensure that a trunk will always have a ring des-
tination, consider making at least one extension in 
the system type 2 for all trunks.
• In Program 1805 - Ring Assignments (page 551), 
enter 1 for lamp only (no Key Ring).
Step 2: Should trunk be a Key Ring trunk during the day?
• In Program 1003 - Direct Termination (Day) 
(page 509), press CLEAR to assign the trunk as a 
day mode Key Ring trunk.
• Refer to Direct Inward Line on page 118 to make 
a different day mode assignment for the trunk.
Step 3: Should trunk overflow during the day mode?
• In Program 1003 - Activate Overflow During the 
Day (page 509), enter Y.
• In Program 1003 - Day Overflow Destination 
(page 509), assign the extension, Ring Group, 
UCD Group master number or Voice Mail master 
number you want to use for the trunk’s day mode 
overflow destination.
• In Program 1003 - Activate Overflow During the 
Day (page 509), enter N.
Step 4: Should trunk be a Key Ring trunk during the night?
• In Program 1003 - Direct Termination (Night) 
(page 510), press CLEAR to assign the trunk as a 
night mode Key Ring trunk.
• Refer to Direct Inward Line on page 118 to make 
a different night mode assignment for the trunk.
If yes
If no
If yes
If no
If yes
If no
If yes
If no 
						

							Key Ring
234Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0401 - Transfer Recall (page 455)
This interval sets how long a call will ring the day or night overflow destination before divert-
ing to key ring.
Program 0401 - Trunk Revert (page 457)
This interval sets how long a call will ring its initial day or night mode destination before rout-
ing to the programmed overflow destination.
Program 1003 - Direct Termination (Day) (page 509)
Press CLEAR to assign the trunk to Key Ring in the day mode.
Program 1003 - Activate Overflow During the Day (page 509)
Enter Y if unanswered day mode calls on the trunk should route to the day overflow destina-
tion. Enter N if unanswered calls should stay at Key Ring.
Program 1003 - Day Overflow Destination (page 509)
Enter the extension, Ring Group, UCD Group master number or Voice Mail master number 
that you want to assign as the day overflow destination.
Step 5: Should trunk overflow during the night mode?
• In Program 1003 - Activate Overflow at Night 
(page 510), enter Y.
• In Program 1003 - Night Overflow Destination 
(page 510), assign the extension, Ring Group, 
UCD Group master number or Voice Mail master 
number you want to use for the trunk’s night 
mode overflow destination.
• In Program 1003 - Activate Overflow at Night 
(page 510), enter N.
Step 6: Do the trunks ring their initial mode destinations for the correct interval before 
diverting to the overflow destination?
• In Program 0401 - Trunk Revert (page 457), leave 
the Trunk Revert interval at is currently assigned 
value.
• In Program 0401 - Trunk Revert (page 457), 
change the Trunk Revert interval to meet the site 
requirements.
Step 7: Do the trunks ring their overflow destinations for the correct interval before divert-
ing to the Key Ring?
• In Program 0401 - Transfer Recall (page 455), 
leave the Transfer Recall interval at is currently 
assigned value.
• In Program 0401 - Transfer Recall (page 455), 
change the Transfer Recall interval to meet the 
site requirements. Step-by-step guide for setting up Key Ring 
(Page 2 of 2)
If yes
If no
If yes
If no
If yes
If no 
						

							Key Ring
DS1000/2000 Software ManualChapter 1: Features235
Program 1003 - Direct Termination (Night) (page 510)
Press CLEAR to assign the trunk to Key Ring in the night mode.
Program 1003 - Activate Overflow at Night (page 510)
Enter Y if unanswered night mode calls on trunk should route to the night overflow destina-
tion. Enter N if unanswered calls should stay at Key Ring.
Program 1003 - Night Overflow Destination (page 510)
Enter the extension, Ring Group, UCD Group master number or Voice Mail master number 
that you want to assign as the night overflow destination.
Program 1805 - Ring Assignments (page 551)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night). To 
ensure that a trunk will always have a ring destination, consider making at least one extension 
in the system type 2 for all trunks.
Other Related Features
Call Coverage Keys (page 61)
Call Coverage will pick up Key Ring calls.
Call Forwarding (page 65)
A Key Ring call will not follow an extension’s Call Forwarding.
Call Waiting / Camp-On (page 74)
A Key Ring call will not send Camp-On beeps to a busy extension that normally rings for that 
call.
Direct Inward Line (page 118)
An unanswered DIL reverts to all extensions with Key Ring for the trunk.
Extended Ringing (page 154)
With Extended Ringing, a call rings longer at its destination before diverting to Key Ring.
Hold (page 197)
Unanswered Hold Recalls revert to Key Ring if not picked up.
Off-Hook Signaling (page 270)
Off-Hook Signaling can occur for Key Ring calls.
Park (page 287)
An unanswered Park recall diverts to Key Ring.
Transfer (page 393)
An unanswered  call transferred to an extension diverts to Key Ring if unanswered at the 
transferring extension.
Feature Operation
Key Ring is automatic for those extensions programmed to receive it. 
						

							Last Number Redial
236Chapter 1: FeaturesDS1000/2000 Software Manual
Last Number Redial
Description
Last Number Redial allows an extension user to quickly redial the last outside number dialed. For 
example, a user may quickly recall a busy or unanswered number without manually dialing the dig-
its. Last Number Redial saves in system memory the last 20 digits a user dials. The number can be 
any combination of digits 0-9, # and *. The system remembers the digits regardless of whether the 
call was answered, unanswered or busy.  The system normally uses the same trunk as for the initial 
call. However, if that trunk is busy and is part of a trunk group, Last Number Redial will automati-
cally select the next trunk in the group. The user can also preselect a specific trunk if desired.
Conditions
None
Default Setting
Enabled
Programming Guide
Programming List
Program 1803 - Extension Line Access Assignments (page 546)
An extension can only use trunks for Last Number Redial for which it has outgoing access. 
The access options are: 0 = No access, 1 = Incoming only. 2 = Outgoing only, 3 = Full access. DS2000 Fixed Slot
Available. Last Number Redial saves up to 20 digits. Prior to software version 
02.01.07, Last Number Redial would save up to 32 digits. DS2000 U Slot
DS1000
Quickly redial the last number dialed.
Step-by-step guide for setting up Last 
Number Redial
Step 1: Should extension be able to use Last Number Redial on the trunk?
• In Program 1803 - Extension Line Access Assign-
ments (page 546), 
- Enter 2 for outgoing only access,
- Enter 3 for full access.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), enter 0 for no access.
If yes
If no 
						

							Last Number Redial
DS1000/2000 Software ManualChapter 1: Features237
Other Related Features
Account Codes (page 34)
Last Number Redial does not store Account Codes. This means that the user must manually 
enter an Account Code to have it included with a call dialed using Last Number Redial.
Central Office Calls, Placing (page 93)
Users can easily redial the last outside number dialed.
Intercom (page 227)
Last Number Redial cannot redial Intercom calls.
Save Number Dialed (page 322)
Save also simplifies dialing important numbers.
Trunk (Line) Queuing / Trunk Callback (page 402)
If all trunks are busy and Last Number Redial cannot go through, the user can dial 2 a queue for 
a trunk to become free. If the user hangs up, the system converts the queue to a Trunk Callback.
Feature Operation
To redial your last call:
1. Lift the handset.
2. (Optional) Press an idle line key to preselect a trunk.
If you skip this step, the system automatically selects a trunk from the same group as 
your original call.
3. Press 
LND.
If you hear busy tone, you can dial 2 to queue for a trunk to become free. If you hang 
up, the system converts the queue to a Trunk Callback.Dial tone, then your call dialing out.
Line key on (green). 
						

							Line Keys
238Chapter 1: FeaturesDS1000/2000 Software Manual
Line Keys
Description
A line key provides an extension user with one-button access to trunks. The extension user just 
presses a line key to place or answer a call on the trunk. There is no need to dial codes to access or 
intercept trunk calls. In addition, a line key provides a Busy Lamp Field (BLF) for the trunk to 
which it is assigned (see the table below).
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the 
following order:
1.
ICM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
Conditions
None
Default Setting
(Fixed Slot) Keys 1-8 are line keys for trunks 1-8.
(U Slot) Keys 1-12 are line keys for trunks 1-12.
(DS1000) Keys 1-6 are line keys for trunks 1-6.DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Press a line key for one-touch access to an outside line.
Line Key BLF Indications
When the key is: The trunk is:
Off Idle or not installed
On (red) In use or on Exclusive Hold at a co-
worker’s extension
On (green) In use at your extension
Winking on (red) On System Hold at a co-worker’s 
extension
Winking on (green) On System Hold at your extension
Flashing slowly (red) Ringing into the system
Flashing slowly (green) Ringing or recalling directly to your 
extension 
						

							Line Keys
DS1000/2000 Software ManualChapter 1: Features239
Programming Guide
Step-by-step guide for setting up Line Keys
Step 1: Should extension have a line key for the trunk?
• In Program 1701 - Line Key (page 518), assign a 
key as a line key (code 03). The option is 1-48 
(for trunks 1-48) in DS2000, 1-6 in DS1000.
• In Program 1701 - Line Key (page 518), do not 
assign a key as a line key (code 03).
Step 2: For the trunk assigned to the line key, should extension have incoming, outgoing or 
full (both ways) access to the trunk?
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign option 1 (incoming 
only).
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign option 2 (outgoing 
only).
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign option 3 (full access).
Step 3: Should extension have ringing assigned to the line key?
• In Program 1805 - Ring Assignments (page 551), 
enter the ringing mode for the trunk (2 = ringing 
day and night, 3 = night ringing only, 4 = delay 
ringing day and night).
• In Program 1805 - Ring Assignments (page 551), 
enter 1 (lamp only).
Step 4: Should extension have ability to press a line key for an outside line?
• In Program 1802 - Key Access to Outbound Lines 
(page 541), enter Y.
• In Program 1802 - Key Access to Outbound Lines 
(page 541), enter N.
If yes
If no
Incoming
Outgoing
Both
If yes
If no
If yes
If no 
						

							Line Keys
240Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 1701 -  Line Key (page 518)
Assign a programmable key as a line key (code 03). The option is 1-48 (for trunks 1-48) in 
DS2000, 1-6 in DS1000. 
Program 1802 - Key Access to Outbound Lines (page 541)
Enter Y to enable or N to disable key access to outbound lines.
Program 1803 - Extension Line Access Assignments (page 546)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 551)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Automatic Handsfree (page 50)
Automatic Handsfree allows the keyset user to answer a call ringing a line key without lifting 
the handset; they just press the line key instead.
Central Office Calls, Placing (page 93)
Line Keys give a user one-touch access to specific trunks.
Direct Inward Line (page 118)
When you assign a trunk as a DIL, it continues to flash its previously programmed line/loop 
key assignments. It will ring line/loop keys only after diverting to Key Ring.
Loop Keys (page 242)
Loop keys also provide one-button access to trunks.
Ringing Line Preference (page 319)
Ringing Line Preference allows an extension user to answer a call ringing a line key just by 
lifting the handset.
Feature Operation
To place a call over a specific trunk using a line key:
1. Lift handset.
2. Press line key.
  User Programmable Feature
Feature Mnemonic Operation Access Level
The shaded row below shows the Fixed Slot software User Programmable Feature.
Line Keys#RL# + R L + Press Line Key repeatedly to 
select ringing modeN/A
Line Keys
#RA
#RAL + Call Coverage Key repeatedly to 
select ringing mode + 
SPK to exit.
Line keys flash as follows: Lamp 
only=On red, Immediate ring=On green, 
Delay ring=Fast flash green, Night 
ring=Slow flash green.2-5
Trunk dial tone. 
						

							Line Keys
DS1000/2000 Software ManualChapter 1: Features241
You may also be able to press a Loop Key. See Loop Keys on page 242 for more.
3. Dial outside number.
To answer an incoming trunk call:
1. Lift handset.
If you have Ringing Line Preference, lifting the handset answers the call.
If you have Automatic Handsfree, you can press the line or loop key without first lifting 
the handset.
2. Press flashing line key.Line key on.
Trunk ring.
Line key flashing red for calls that ring you and your co-workers.
Line key flashing green for calls that ring you directly (such as DILs and trans-
fers).
Conversation with caller.
Line key on. 
						

							Loop Keys
242Chapter 1: FeaturesDS1000/2000 Software Manual
Loop Keys
Description
Loop keys are programmable keys that simplify the way extension users place and answer outside 
calls. There are two types of loop keys: Switched Loop Keys and Fixed Loop Keys.
Switched Loop Keys
For incoming calls, Switched Loop Keys provide an appearance for any trunk not  assigned to a line 
key for which the extension has access and ringing. Switched Loop Keys insure that there is a 
visual appearance for trunks that do not ring an extension’s line keys.
For outgoing calls, Switched Loop Keys provide convenient access to the “dial 9” trunk groups. For 
example, instead of pressing ICM and dialing 90 for trunk group 0, the user can just press the 
Switched Loop Key and dial 0 instead.
Fixed Loop Keys
For outgoing calls, a Fixed Loop Key is a loop key assigned to a specific trunk group. When the 
extension user presses the Fixed Loop Key for an outgoing call, they get the first trunk in the group 
assigned to the key.
For incoming calls, the Fixed Loop Key works just like a Switched Loop Key. It provides an 
appearance for any trunk not assigned to a line key for which the extension has access and ringing.
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the 
following order:
1.
ICM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
Conditions
None
Default Setting
(Fixed Slot) No Switched Loop Keys assigned. In addition, on all keysets keys 9 and 10 are 
assigned as Fixed Loop Keys (trunk group 0).
(U Slot and DS1000) No Switched Loop or Fixed Loop Keys assigned.
DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Loop keys simplify answering and placing calls.