NEC Ds2000 Software Instructions Manual

							Speed Dial
DS1000/2000 Software ManualChapter 1: Features333
The system automatically assigns System Speed Dial blocks. By default, Personal Speed Dial 
Blocks are assigned as follows.
You can change the Personal Speed Dial block assignment for an extension in system program-
ming. Always be careful, however, to not assign a Personal Speed Dial block that is already in 
use for System Speed Dial. If you do, that extension’s personal entries will overwrite the system 
entries, and vice-versa.
Extensions with the same Personal Speed Dial block share the same Personal Speed Dial 
numbers.
The Personal Speed Dial keys on a DSS Console access the same bins as the extension to which 
it is attached. DSS Consoles do not have unique Personal Speed Dial numbers.
Unique Speed Dial Entries
In addition to the digits 0-9, # and *, you can enter the following for additional dialing options:
Storing Trunk Routing in a Speed Dial Bin
When you program a Speed Dial bin, you can select either a trunk or a Trunk Group over which the 
call should route. For example, you can enter 1 for trunk 1 or 90 for Trunk Group 0.
If you enter a Trunk Group number, the system will select the lowest numbered trunk in the 
group for the call. If that trunk is busy, the system will select the next highest trunk.
If you enter a trunk number, the system initially selects that specific trunk for the call. If the 
trunk is busy, the system automatically tries the next trunk in that trunk’s group (if any). If there 
is no other installed trunk in that group, the user hears busy tone and the call doesn’t go through.
The capability to dial 90-98 to select a Trunk Group for a Speed Dial call is not affected by the 
setting of 
Program 0501 - Single Digit Access (page 475).  It is a permanent feature.
ExtensionPersonal Speed Dial
Block Assignment
300 6
301 7
through
356 62
For this optionOr use this telephone 
Programming List option:
Pause MIC
Flash FLASH 
						

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334Chapter 1: FeaturesDS1000/2000 Software Manual
Centrex Compatibility
Speed Dial offers unique compatibility with connected Centrex services. A Speed Dial number can 
accommodate both placing a new call and outdialing the stored Speed Dial number on an active 
Centrex trunk. This enables features such as Centrex Transfer and Conference. Speed Dial adheres 
to the following rules.
When a user presses ICM and selects a Speed Dial number (using any method), the system 
examines the contents of the stored Speed Dial bin.
If the first entry in the bin is an F (Flash command), the system checks to see if the user was 
active on a trunk call.
- If the user was active on a trunk call, the system flashes the connected trunk and outdials the 
contents of the bin (ignoring the trunk selection associated with the bin).
- If the user was not active on a trunk call, the system ignores the F (flash command), selects 
the trunk associated with the bin and outdials the stored number.
If the first entry in the bin is not an F (Flash command), the system handles the Speed Dial entry 
normally (i.e., selects the trunk associated with the bin and outdials the stored number).
Note that this unique Centrex integration also pertains to Voice Mail ports accessing stored Speed 
Dial numbers.
Chaining Bins for Dialing Long Numbers
A Speed Dial number can be up to 32 digits long. The system allows this by automatically using the 
next adjacent bin for entries longer than 16 digits. For example, assume you want to store a Per-
sonal Speed Dial number for a banking service (203-926 5400) followed by a pause and your 10 
digit customer code (9876543210). If you store the entries in bin 701, the following occurs:
The system stores the first 16 digits (203 926 5400 Pause 98765) in bin 701.
The system stores the remaining digits (43210) in bin 702.
Chaining Notes:
In the above example, bin 702 is inaccessible for viewing, programming, or dialing. It only 
becomes available if you reprogram bin 701 to be 16 digits or less. 
Since bin 720 is the last Personal Speed Dial bin, it can contain only 16 digits.
Software version 02.01.07 or higher is recommended for chaining applications.
Conditions
None
Default Setting
100 System Speed Dial bins (200-299).
System Speed Dial uses Speed Dial blocks 1-5.
All extensions can program and use System Speed Dial.
Extension Speed Dial uses blocks 6-62. (Extension 300 uses block 6, extension 301 uses block 
7 etc.)
All bins are empty and no names are programmed. 
						

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DS1000/2000 Software ManualChapter 1: Features335
Programming Guide
Step-by-step guide for setting up Speed Dial
Step 1: Should extension be able to use System Speed DIal?
• In Program 0101 - System Speed Dial Access 
(page 440), enter Y if extension should have 
access to System Speed Dial.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), make sure extensions have 
access to the trunks you want to use for System 
Speed Dial.
• In Program 1002 - Trunk Groups (page 506), 
optionally set up Trunk Groups. See Storing 
Trunk Routing in a Speed Dial Bin on page 333 
for more on why you may want to do this.
• In Program 0101 - System Speed Dial Access 
(page 440), enter N is extension should not have 
access to System Speed Dial.
Step 2: Should the system have 10 (2-digit), 100 (3-digit) or 1000 (4-digit) System Speed Dial 
numbers?
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 450), enter 2. System bins 
will normally be 20-29.
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 450), enter 3. System bins 
will normally be 200-299.
• In Program 0301 - Number of Digits in a System 
Speed Dial Code (page 450), enter 4. System bins 
will normally 2000-2999.
Step 3: Do you want to enter System Speed Dial numbers from within system program-
ming?
• In Program 1101 - System Speed Dial Numbers 
(page 513), enter System Speed Dial numbers. 
Users with the proper access can also enter Sys-
tem Speed Dial numbers.
• When selecting a route for the bin, you can press 
ICM (for Intercom Speed Dial), select a trunk 
(e.g., 1 for trunk 1), or choose 90-98 for Trunk 
Groups 0-8.
• In Program 1101 - System Speed Dial Numbers 
(page 513), do not enter System Speed Dial num-
bers. Users with the proper access can still enter 
System Speed Dial numbers.
If yes
If no
10
100
1000
If yes
If no 
						

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336Chapter 1: FeaturesDS1000/2000 Software Manual
Step 4: Should extension or DSS Console have Programmable Function Key access to Sys-
tem Speed Dial numbers.
• In Program 1701 - System Speed Dial Key 
(page 519), assign a keyset programmable key as 
a System Speed Dial Key (code 14 + System 
Speed Dial bin number).
• In Program 1704 - System Speed Dial Key 
(page 529), assign a DSS Console key as a Sys-
tem Speed Dial Key (code 14 + System Speed 
Dial bin number).
• Do not assign keyset or DSS Console keys for 
System Speed Dial access.
Step 5: Should extension be able to use Personal Speed DIal?
• In Program 1802 - Speed Dial Block (page 541), 
assign Personal Speed Dial Blocks to extensions. 
Refer to Allocating Speed Dial Blocks on 
page 332 for help with assigning blocks.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), make sure extensions have 
access to the trunks you want to use for Personal 
Speed Dial.
• In Program 1002 - Trunk Groups (page 506), 
optionally set up Trunk Groups. See Storing 
Trunk Routing in a Speed Dial Bin on page 333 
for more on why you may want to do this.
• In Program 1802 - Speed Dial Block (page 541), 
assign the extension to Personal Speed Dial block 0.
Step 6: Do you want to enter Personal Speed Dial numbers from within system program-
ming?
• In Program 1702 - Personal Speed Dial 
(page 522), enter Personal Speed Dial numbers. 
Users can also enter Personal Speed Dial num-
bers from their own phone.
• When selecting a route for the bin, you can press 
ICM (for Intercom Speed Dial), select a trunk 
(e.g., 1 for trunk 1), or choose 90-98 for Trunk 
Groups 0-8.
• In Program 1702 - Personal Speed Dial 
(page 522), do not enter Personal Speed Dial 
numbers. Users can still enter Personal Speed 
Dial numbers from their own phone. Step-by-step guide for setting up Speed Dial
If yes
If no
If yes
If no
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							Speed Dial
DS1000/2000 Software ManualChapter 1: Features337
Step 7: Should extension or DSS Console have Programmable Function Key access to Per-
sonal Speed Dial numbers.
• In Program 1701 - Personal Speed Dial Key 
(page 519), assign a keyset programmable key as 
a Personal Speed Dial Key (code 15 + System 
Speed Dial bin number).
• In Program 1704 - Personal Speed Dial Key 
(page 529), assign a DSS Console key as a Per-
sonal Speed Dial Key (code 10 + System Speed 
Dial bin number).
• Do not assign keyset or DSS Console keys for 
System Speed Dial access.
Step 8: Should the system be able to dial out any # characters stored in a Speed Dial bin?
You may not want to enable the dialing of stored # 
characters if your system is installed behind a PBX.
• In Program 0201 - Enable Account Codes in 
Speed Dial (2.01.07 or higher) (page 446), enter 
Y.
• In Program 0201 - Enable Dial-out of # in a 
Speed Dial Number (Prior to 2.01.07) 
(page 447), enter Y.
• In Program 0201 - Enable Account Codes in 
Speed Dial (2.01.07 or higher) (page 446), enter 
N.
• In Program 0201 - Enable Dial-out of # in a 
Speed Dial Number (Prior to 2.01.07) 
(page 447), enter N.
Step 9: When the system encounters a pause stored in a Speed Dial bin, does it wait the 
proper interval before outdialing the remainder of the number?
• In Program 0401 - Dialing Pause (page 456), do 
not change the entry from its assigned value.
• In Program 0401 - Dialing Pause (page 456), 
change the pause duration for compatibility with 
the connected telco or PBX/Centrex. Step-by-step guide for setting up Speed Dial
If yes
If no
If yes
If no
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If no 
						

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338Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0101 - System Speed Dial Access (page 440)
In an extension’s Class of Service, enter Y to allow the extension to access System Speed Dial 
numbers.
Program 0201 - Enable Account Codes in Speed Dial (2.01.07 or higher) (page 446)
Program 0201 - Enable Dial-out of # in a Speed Dial Number (Prior to 2.01.07) (page 447)
Enter Y for this option if you want the system to outdial any # characters stored in the Speed 
Dial number. Enter N to have the system suppress outdialing the #. (You may want to enter N 
if the system is installed behind a PBX.)
Step 10: When the system encounters a Flash stored in a Speed Dial bin, does it open the loop 
on the trunk for the proper interval before outdialing the remainder of the number?
• In Program 0402 - PBX/Centrex Flash 
(page 460), do not change the entry from its 
assigned value.
• In Program 0402 - PBX/Centrex Flash 
(page 460), change the Flash duration for com-
patibility with the connected telco or PBX/Cen-
trex.
Step 11: Does the system properly detect dial tone for Speed Dial calls?
• In Program 0402 - Dial Tone Detect (page 459), 
do not change the entry from its assigned value.
• In Program 0402 - Dial Tone Detect (page 459), 
change the Dial Tone Detect duration for compat-
ibility with the connected telco or PBX/Centrex.
Step 12: When the system outdials DTMF Speed Dial calls, are the DTMF digits properly 
interpreted by the connected telco or PBX/Centrex.
• In Program 0402 - Speed Dial DTMF Tone On 
(page 462), do not change the entry from its 
assigned value.
• In Program 0402 - Speed Dial DTMF Tone Off 
(page 463), do not change the entry from its 
assigned value.
• In Program 0402 - Speed Dial DTMF Tone On 
(page 462), change the DTMF on interval the sys-
tem uses for Speed Dial calls to match the con-
nected telco or PBX/Centrex.
• In Program 0402 - Speed Dial DTMF Tone Off 
(page 463), change the DTMF on interval the sys-
tem uses for Speed Dial calls to match the con-
nected telco or PBX/Centrex. Step-by-step guide for setting up Speed Dial
If yes
If no
If yes
If no
If yes
If no 
						

							Speed Dial
DS1000/2000 Software ManualChapter 1: Features339
Program 0301 - Number of Digits in a System Speed Dial Code (page 450)
Assign the number of digits the system uses to designate System Speed Dial bins (2, 3 or 4). 
With 2-digit bins, the system has 10 bins numbered 20-29. With 3-digit bins, the system has 
100 bins numbered 200-299. With 4-digit bins, the system as 1000 bins numbered 2000-2999.
Program 0401 - Dialing Pause (page 456)
For Speed Dial, the system waits this interval when it encounters a pause in a Speed Dial bin.
Program 0402 - Dial Tone Detect (page 459)
When the system seizes a line to place a Speed Dial call, it waits this interval for dial tone 
before outdialing the call.
Program 0402 - PBX/Centrex Flash (page 460)
When the system encounters a flash in a Speed Dial bin, it opens the loop on the trunk for this 
interval for outdialing the remainder of the call.
Program 0402 - Speed Dial DTMF Tone On (page 462)
Set the duration of DTMF digits for Speed Dial trunk calls automatically dialed by the sys-
tem. Set this timer for compatibility with the connected telco or PBX/Centrex.
Program 0402 - Speed Dial DTMF Tone Off (page 463)
Sets the duration the the quiet time between DTMF digits for Speed Dial trunk calls automatically 
dialed by the system. Set this timer for compatibility with the connected telco or PBX/Centrex.
Program 1002 - 1002 - Trunk Groups (page 506)
Set up Trunk Groups if you want Speed Dial to use or overflow to Trunk Groups.
Program 1101 - System Speed Dial Numbers (page 513)
Enter System Speed Dial bin names and numbers. When selecting a route for the bin, you can 
press ICM (for Intercom Speed Dial), select a trunk (e.g., 1 for trunk 1), or choose 90-98 for 
Trunk Groups 0-8.
Program 1701 -  System Speed Dial Key (page 519)
Assign a programmable key on an extension as a System Speed Dial key (code 14). You 
assign the key to specific System Speed Dial bin (normally 200-299).
Program 1701 -  Personal Speed Dial Key (page 519)
Assign a programmable key on an extension as a Personal Speed Dial key (code 15). You 
assign the key to a specific Personal Speed Dial bin (e.g., 701-720).
Program 1702 - Personal Speed Dial (page 522)
Enter Personal Speed Dial bin names and numbers. An extension user can also enter their Per-
sonal Speed Dial numbers from their own telephone. When selecting a route for the bin, you 
can press ICM (for Intercom Speed Dial), select a trunk (e.g., 1 for trunk 1), or choose 90-98 
for Trunk Groups 0-8.
Program 1704 -  System Speed Dial Key (page 529)
Assign a programmable key on an extension as a System Speed Dial key (code 14). You 
assign the key to specific System Speed Dial bin (normally 200-299).
Program 1704 -  Personal Speed Dial Key (page 529)
Assign a programmable key on an extension as a Personal Speed Dial key (code 15). You 
assign the key to a specific Personal Speed Dial bin (e.g., 701-720).
Program 1802 - Speed Dial Block (page 541)
Assign a Speed Dial block (1-62) to an extension.
Program 1803 - Extension Line Access Assignments (page 546)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
When Number of Digits 
in a System Speed Dial 
Code is:System Speed Dial 
bin numbers are:And the total number 
of System Speed Dial 
bins is:
2 20-29 10
3 200-299 100
4 2000-2999 1000 
						

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340Chapter 1: FeaturesDS1000/2000 Software Manual
Other Related Features
Account Codes (page 34)
An extension user can store an Account Code in a Speed Dial bin. See Using Account  Codes 
and Speed Dial (page 34) for more.
Central Office Calls, Placing (page 93)
You can store outside numbers in Speed Dial bins for quick access to frequently called numbers.
Check Key (page 103)
Check Personal Speed Dial bin assignments.
Direct Station Selection (DSS) Console (page 128)
The DSS Console Personal Speed Dial bins are the same as the extension to which the console 
is attached. This means that DSS Consoles that share the same block number still have unique 
Personal Speed Dial.
Voice Over (page 428)
An extension user can Voice Over after calling a co-worker by using Personal Speed Dial.
Feature Operation
Personal Speed Dial
To program a Personal Speed Dial number:
1. W
ith U Slot software: Dial #SP
With Fixed Slot software: Press ICM and dial ##.
2. Dial the Personal Speed Dial bin number (701-720).
OR
Press Personal Speed Dial Key (for bins 1-10).
OR
Press 
DIAL and the Personal Speed Dial Key for bins 11-20.
3. Press 
HOLD.
4. Enter the trunk number you want the system to use when dialing your stored number (1-48  in 
DS2000, 1-6 in DS1000).
OR
Enter the Trunk Group number you want the system to use when dialing your stored number 
  User Programmable Feature
Feature Mnemonic Operation Access Level
The shaded row below shows the Fixed Slot software User Programmable Feature.
Speed Dial, PersonalICM + ## + 701-720N/A
Speed Dial, Personal
#SP
#SP + Press bin key (for bins 701-710) or 
DIAL then bin key (for bins 711-720) + 
HOLD + Enter outside line (e.g., 1), line 
group (90-98), or 
ICM for Intercom fea-
ture + 
HOLD + Number to store + HOLD 
+ Name + 
HOLD + Press another bin key 
or 
SPK to exit.1-5
With Fixed Slot software, Intercom dial tone comes on - then goes off.
SPK flashes slowly. 
						

							Speed Dial
DS1000/2000 Software ManualChapter 1: Features341
(i.e.., 90-98 for Trunk Groups 0-8).
OR
Press 
ICM if you want to enter Intercom codes.
5. Press
 HOLD.
6. Enter the number you want to store (up to 30 digits long).
If storing Intercom codes, you can enter any valid dial sequence consisting of the dig-
its 0-9, # and *. 
To insert a pause, press MIC. To insert a Flash, press FLASH.
7. Press 
HOLD.
8. Enter a name for the Speed Dial number
For help on programming names, see Keys for Entering Names on page 439.
9. Press 
HOLD.
10. Repeat from step 2 to program another bin number.
OR
Press 
SPK to exit.
To dial a Personal Speed Dial number:
1. Press 
ICM and dial #.
2. Dial the Personal Speed Dial bin number (701-720).
The stored number dials out. To chain Personal Speed Dial bins, wait for the first bin to 
dial out and then press the second bin key.
For one-button access to your Personal Speed Dial numbers:
1. Press Personal Speed Dial Key for bins 1-10.
OR
Press 
DIAL then Personal Speed Dial key for bins 11-20.
OR
Press Programmable Function key for Personal Speed Dial bin.
The stored number dials out.
System Speed Dial
To program a System Speed Dial number:
1. W
ith U Slot software: Dial #SP
Intercom dial tone comes on - then goes off.
SPK and ICM  on.
  User Programmable Feature
Feature Mnemonic Operation Access Level
The shaded row below shows the Fixed Slot software User Programmable Feature.
Speed Dial, SystemICM + ## + 200-299N/A
Speed Dial, System
#SP
#SP + Dial System Speed Dial bin num-
ber (e.g., 200) + 
HOLD + Enter outside 
line (e.g., 1), line group (e.g., 90), or 
ICM 
for Intercom feature + 
HOLD + Number 
to store + 
HOLD + Name + HOLD + 
Press another bin key or 
SPK to exit.4 and 5 
						

							Speed Dial
342Chapter 1: FeaturesDS1000/2000 Software Manual
With Fixed Slot software: Press ICM and dial ##.
2. Dial the System Speed Dial bin number (normally 200-299).
3. Press 
HOLD.
4. Enter the trunk number you want the system to use when dialing your stored number (1-48 in 
DS2000, 1-6 in DS1000).
OR
Enter the Trunk Group number you want the system to use when dialing your stored number 
(i.e.., 90-98 for Trunk Groups 0-8).
OR
Press 
ICM if you want to enter Intercom codes.
5. Press
 HOLD.
6. Enter the number you want to store (up to 30 digits long).
You can enter any combination of the digits 0-9, # and *. To store a pause with your 
Speed Dial number, press MIC.  To insert a Flash, press FLASH.
7. Press 
HOLD.
8. Enter a name for the Speed Dial number
For help on programming names, see Keys for Entering Names on page 439.
9. Press 
HOLD.
10. Repeat from step 2 to program another bin number.
OR
Press 
SPK to exit.
To dial a System Speed Dial number:
1. Press 
ICM and dial #.
2. Dial the System Speed Dial bin number (normally 200-299).
OR
Press Programmable Function Key for System Speed Dial bin.
The stored number dials out.
To chain Speed Dial bins:
1. Access the first Speed Dial bin and wait for the number to dial out.
2. Press another Personal Speed Dial bin key.
OR
Press a Personal or System Speed Dial Programmable Function Key.
OR
Press a DSS Console Personal or System Speed Dial Key.
3. Repeat step 2 to chain additional numbers.With Fixed Slot software, Intercom dial tone comes on - then goes off.
SPK flashes slowly.
Intercom dial tone comes on - then goes off.
SPK and ICM  on.