NEC Ds2000 Software Instructions Manual

							Direct Station Selection (DSS) Console
DS1000/2000 Software ManualChapter 1: Features133
Hotline KeyUse this option to assign a programmable key 
as a Hotline key.
A DSS Console can also have a Hotline key for 
a trunk (e.g., 401). However, this capability 
requires that Direct Trunk Access be enabled 
for the extension. See 
Direct Trunk Access on 
page 139
 for more.
05 + nnn (extension 
number)
Call Coverage 
Immediate Ring
Use this option to assign a programmable key 
as an immediately ringing Call Coverage Key.06 + nnn (extension 
number)
Call Coverage No 
Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Call Coverage Key.07 + nnn (extension 
number)
Call Coverage 
Delay Ring
Use this option to assign a programmable key 
as a delayed ringing Call Coverage Key.08 + nnn (extension 
number)
Group Pickup 
Immediate Ring
Use this option to assign a programmable key 
as an immediately ringing Group Call Pickup 
key.09 + nn (Pickup 
Group 01-16)
Group Pickup No 
Ring
Use this option to assign a programmable key 
as a lamp only (no ring) Group Call Pickup 
key.10 + nn (Pickup 
Group 01-16)
Group Pickup 
Delay Ring
Use this option to assign a programmable key 
as a delay ring Group Call Pickup key.11 + nn (Pickup 
Group 01-16)
Page Zone Key
Use this option to assign a programmable key 
as a Page Zone key.13 + n (Page Zone 1-
7, 0 for All Call)
 System Speed 
Dial Key
Use this option to assign a programmable key 
as a System Speed Dial key. You assign the 
key to specific System Speed Dial bin.14 + nnn (System 
Speed Dial bin, nor-
mally 200-299)
Personal Speed 
Dial Key
Use this option to assign a programmable key 
as a Personal Speed Dial key. You assign the 
key to a specific Personal Speed Dial bin.15 + nnn (701-720)
Voice Mail 
Record Key
Use this option to assign a programmable key 
as a Voice Mail Record key.17 
Night Key
Use this option to assign a programmable key 
as a Night key.18 + CLEAR
Data Key
This option is currently not used.19 + nnn (extension 
number)
Split Key
Use this option to assign a programmable key 
as a Split key.20
ICM Directory 
Key
Use this option to assign a programmable key 
as an Intercom Directory Dialing key.21
Table 5:  Program 1704 - DSS Console Key Assignment (Page 2 of 3)
OptionDescriptionKey Code 
						

							Direct Station Selection (DSS) Console
134Chapter 1: FeaturesDS1000/2000 Software Manual
Other Related Features
Call Coverage Keys (page 61)
DSS Consoles can have Call Coverage keys.
Directory Dialing (page 143)
Assign a Directory Dialing key on a DSS Console.
Group Call Pickup (page 177)
DSS Consoles can have Group Call Pickup keys.
Hotline (page 202)
DSS Consoles can have Hotline keys.
Night Service / Night Ring (page 265)
A DSS Console with a Night key can put the system in the night mode.
Paging (page 281)
DSS Consoles can have Page zone keys.
Park (page 287)
DSS Consoles can have Park keys.
Reverse Voice Over (page 313)
A DSS Console can have a Reverse Voice Over key.
Save Number Dialed (page 322)
A DSS Console can have a Save key.
Speed Dial (page 332)
The DSS Console Personal Speed Dial bins are the same as the extension to which the console 
is attached. This means that DSS Consoles that share the same block number still have unique 
Personal Speed Dial.
Voice Mail (page 414)
A DSS Console can have Voice Mail Record and Message Center keys.
ACD Log On KeyThis option is currently not used.22
Reverse Voice 
Over Key
Use this option to assign a programmable key 
as a Reverse Voice Over key.23
Message Center 
Key
Use this option to assign a programmable key 
as a Message Center key.24 + nnn (extension 
number)
Save Key
Use this option to assign a programmable key 
as a Save Number Dialed key.25
Table 5:  Program 1704 - DSS Console Key Assignment (Page 3 of 3)
OptionDescriptionKey Code 
						

							Direct Station Selection (DSS) Console
DS1000/2000 Software ManualChapter 1: Features135
Feature Operation
To use your DSS Console trunk (line) key:
1. Press the DSS Console trunk key.
To use your DSS Console Park key:
1. Press DSS Console Park key to Park or retrieve call.
To use your DSS Console Hotline key:
1. Press key to call Hotline partner.
To use your DSS Console Call Coverage key:
You can set up the Call Coverage key for immediate ring, delayed ring , or no ring.
1. Press key to call covered extension or pick up ringing call.
DSS Console Trunk Key Busy Lamp Indications
When the key is: The assigned trunk is:
Off Idle or not installed
On Busy
Slow Flash Ringing
DSS Console Park Key Busy Lamp Indications
When the key is: The assigned orbit is:
Off Idle
On Holding a call that has been parked 
by a co-worker
Wink On Holding a call that you parked
DSS Console Hotline Key Busy Lamp Indications
When the key is: The Hotline partner is:
Off Idle
On Busy or ringing
Fast Flash In Do Not Disturb
DSS Console Call Coverage Key Busy Lamp Indications
When the key is: The covered extension is:
Off Idle 
						

							Direct Station Selection (DSS) Console
136Chapter 1: FeaturesDS1000/2000 Software Manual
To use your DSS Console Group Call Pickup key:
You can set up the Group Call Pickup key for immediate ring, delayed ring , or no ring.
1. Press key to answer call ringing Pickup Group.
To use your DSS Console Page Zone key:
1. Press key to Page into assigned zone.
To use your DSS Console System Speed dial key:
1. Press key to dialed stored number.
System Speed Dial keys provide no BLF.
To use your DSS Console Personal Speed dial key:
1. Press key to dialed stored number.
Personal Speed Dial keys provide no BLF.
To use your DSS Console Conversation Record key:
You must have Voice Mail installed to use this key. A voice prompt and a periodic beep 
will remind you that your calls are being recorded.On Busy
Fast Flash In DND
Slow Flash Ringing
DSS Console Group Call Pickup Key Busy Lamp Indications
When the key is: The Pickup Group:
Off Does not have a call ringing
Slow Flash Has a call ringing
DSS Console Page Zone Key Busy Lamp Indications
When the key is: The assigned zone is:
On Busy
Off Idle
DSS Console Call Coverage Key Busy Lamp Indications 
						

							Direct Station Selection (DSS) Console
DS1000/2000 Software ManualChapter 1: Features137
1. Press key to record conversation in mailbox.
To use your DSS Console Night key:
1. Press key to put the system in the night mode.
To use your DSS Console ICM Directory key:
1. Press key to access Intercom Directory Dialing.
To use your DSS Console Reverse Voice Over key:
1. While on a handset call, press key to place Private Intercom call to covered extension.
DSS Console Conversation Record Key Busy Lamp Indications
When the key is: Recording is:
On Being set up
Off Off
Fast Flash On
DSS Console Night Key Busy Lamp Indications
When the key is: The system is:
On In the night mode
Off In the day mode
DSS Console ICM Directory Key Busy Lamp Indications
When the key is: ICM Directory Dialing is:
On Active
Off Inactive
DSS Console Reverse Voice Over Key Busy Lamp Indications
When the key is: Assigned extension is:
On Busy or ringing
Off Idle
Fast Flash In Do Not Disturb 
						

							Direct Station Selection (DSS) Console
138Chapter 1: FeaturesDS1000/2000 Software Manual
To use your DSS Console Message Center key:
1. Press key to see how many messages are waiting in the Message Center.
OR
Press
 SPK + key to call Message Center mailbox.
To use your DSS Console Save key:
1. While on a call, press key to Save the number you just dialed.
OR
While idle, press key to redial a previously saved number.
Save keys provide no BLF.
DSS Console Message Center Key Busy Lamp Indications
When the key is: There are:
Off No messages waiting in the Message 
Center mailbox
Fast Flash Messages waiting in the Message 
Center mailbox 
						

							Direct Trunk Access
DS1000/2000 Software ManualChapter 1: Features139
Direct Trunk  Access
Description
Direct Trunk Access lets an extension user access (seize) an individual trunk. After seizing the 
trunk, the user can dial any outside telephone number without restriction. An extension’s Class of 
Service allows or denies Direct Trunk Access. Direct Trunk Access is normally only provided for 
attendants, priority users and maintenance personnel.
Conditions
None
Default Setting
Disabled
Programming Guide
DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Priority users can access trunks directly. Direct Trunk Access also lets maintenance personnel 
access and test individual trunks.
Step-by-step guide for setting up Direct 
Trunk Access (Page 1 of 2)
Step 1: Should extension have Direct Trunk Access capability?
• In Program 0101 - Direct Trunk Access 
(page 442), enter Y.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), no entries are required. Direct 
Trunk Access automatically provides access.
• In Program 0101 - Direct Trunk Access 
(page 442), enter N.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
Step 2: Does the default Direct Trunk Access code (4) meet the site requirements?
• In Program 0501 - Numbering Plan (page 472), 
do not change the digit 4 from its default assign-
ment.
If yes
If no
If yes 
						

							Direct Trunk Access
140Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0501 - Numbering Plan (page 472)
Change the digit that user’s dial for Direct Trunk Access if 4 does not meet the site require-
ments.
Program 0101 - Direct Trunk Access (page 442)
Enter Y to enable an extension to use Direct Trunk Access.
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Program 1803 - Extension Line Access Assignments (page 546)
Direct Trunk Access overrides an extension’s access assignments. A extension can directly 
access a trunk for which they normally do not have access.
Other Related Features
Central Office Calls, Placing (page 93)
Refer to this feature for other methods of placing trunk calls.
Forced Trunk Disconnect (page 175)
An extension user with Direct Trunk Access can use Forced Trunk Disconnect.
Removing Trunks and Extensions From Service (page 311)
An extension user with Direct Trunk Access can remove trunks from service.
Toll Restriction (page 385)
Direct Trunk Access does not bypass Toll Restriction.
Feature Operation
To place a call over a specific trunk using Direct Trunk Access:
1. Lift handset.
2. Press ICM.
3. Dial 4 plus the trunk number (e.g., 401 for trunk 1).
If you hear busy tone, you may be able to dial 2 to queue for the busy trunk. See Trunk 
(Line) Queuing / Trunk Callback on page 402 for more.
4. Dial outside number.• In Program 0501 - Numbering Plan (page 472), 
reassign digits to meet the site requirements.
Intercom dial tone.
ICM on.
Trunk dial tone, followed by digits outdialing on the trunk.
ICM on. Step-by-step guide for setting up Direct 
Trunk Access (Page 2 of 2)
If no 
						

							Directed Call Pickup
DS1000/2000 Software ManualChapter 1: Features141
Directed Call Pickup
Description
Directed Call Pickup permits an extension user to intercept a call ringing another extension. With 
Directed Call Pickup, an extension user can pick up:
Trunk (Key Ring) calls ringing an extension
Direct Inward Lines
Transferred trunk calls
Ringing Intercom calls.
Recalls (e.g., Hold recall).
Ring Group Calls (by dialing either the ringing extension’s number or the Ring Group mas-
ter number)
Conditions
None
Default Setting
Enabled
Programming Guide
None
Programming List
Program 1803 - Extension Line Access Assignments (page 546)
Directed Call Pickup can intercept a call on a trunk to which it normally does not have access.
Other Related Features
Door Box (page 148)
Directed Call Pickup cannot intercept a Door Box call ringing an extension.
Hold (page 197)
Directed Call Pickup can pick up Hold recalls.
Park (page 287)
Personal Park allows an extension user to pick up a call parked at a co-worker’s extension.
The following features also let co-workers cover each other’s calls:
Call Coverage Keys (page 61)
Group Call Pickup (page 177)
Hotline (page 202) DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Directed Call Pickup allows co-worker’s to answer each other’s calls. 
						

							Directed Call Pickup
142Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To use Directed Call Pickup to intercept a call to a co-worker’s extension:
1. Lift handset.
2. Dial 
* *.
3. Dial number of extension whose call you want to intercept.
To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 
300). Do not dial 0 or 01-04.Call ringing co-worker’s extension.
N/A.
Conversation with intercepted caller.
N/A.