NEC Ds2000 Software Instructions Manual

							Paging
DS1000/2000 Software ManualChapter 1: Features283
Step 2: Should extension be able to make (broadcast) Paging announcements?
• In Program 0101 - Initiate All Call Page 
(page 441), enter Y to allow extensions with the 
assigned Class of Service to make All Call Paging 
announcements.
• In Program 0101 - Access Page Zone 1 
(page 441), through Program 0101 - Access Page 
Zone 7 (page 442), enter Y to allow extensions 
with the assigned Class of Service to make 
announcements into zones 1-7.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 0101 - Initiate All Call Page 
(page 441), enter N to prevent extensions with the 
assigned Class of Service from making All Call 
Paging announcements.
• In Program 0101 - Access Page Zone 1 
(page 441), through Program 0101 - Access Page 
Zone 7 (page 442), enter N to prevent extensions 
with the assigned Class of Service from making 
announcements into zones 1-7.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
Step 3: When a user makes a Paging announcement, is the length of time the system 
allows to make the page announcement adequate?
• In Program 0401 - Page Duration (page 456), 
leave the Page Duration interval at its currently 
assigned value.
• In Program 0401 - Page Duration (page 456), 
change the Page Duration interval to meet the site 
requirements.
Step 4: Should extension have one-touch Paging?
• In Program 1701 - Page Zone Key (page 519), 
assign a programmable function key as a Page 
Zone key (code 13 + zones 1-7 or 0 for All Call).
• In Program 1701 - Page Zone Key (page 519), do 
not assign a programmable function key as a Page 
Zone key (code 13). Step-by-step guide for setting up Paging
If yes
If no
If yes
If no
If yes
If no 
						

							Paging
284Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0101 - Initiate All Call Page (page 441)
Enter Y to enable an extension’s ability to make an All Call Paging announcement.
Program 0101 - Access Page Zone 1 (page 441)
Enter Y to enable an extension’s ability to make a zone 1 Paging announcment.
Program 0101 - Access Page Zone 2 (page 441)
Enter Y to enable an extension’s ability to make a zone 2 Paging announcment.
Step 5: Should DSS Console have one-touch Paging?
• In Program 1704 - Page Zone Key (page 529), 
assign a programmable function key as a Page 
Zone key (code 13 + zones 1-7 or 0 for All Call).
• In Program 1704 - Park Orbit Key (page 528), do 
not assign a programmable function key as a Page 
Zone key (code 13).
Step 6: In DS2000, should a Paging announcement activate the CPRU relay?
• In Program 0201 - CPRU Relay (page 448), enter 
2 to assign the CPRU relay for Page control.
• In Program 0201 - CPRU Relay Page Zone 
Assignment (page 448), enter the Page zone that 
should activate the relay (1 = External Paging 
[zone 1 and All Call], 2-7 = Internal zones 2-7).
•In Program 0201 - CPRU Relay (page  448), enter  
0 to disable the CPRU PCB relay for Page control.
Step 7: In DS1000, should a Paging announcement activate the DOOR1 or DOOR2 relay?
F
or the DOOR1 relay:
• In Program 0201 - DOOR1 Relay (page 448), 
enter 2 to assign the DOOR1 relay for Page control.
• In Program 0201 - DOOR1 Relay Page Zone 
Assignment (page 448), enter the Page zone that 
should activate the relay (1 = External Paging 
[zone 1 and All Call], 2-7 = Internal zones 2-7).
F
or the DOOR2 relay:
• In Program 0201 - DOOR2 Relay (page 448), 
enter 2 to assign the DOOR2 relay for Page control.
• In Program 0201 - DOOR2 Relay Page Zone 
Assignment (page 448), enter the Page zone that 
should activate the relay (1 = External Paging 
[zone 1 and All Call], 2-7 = Internal zones 2-7).
• In Program 0201 - CPRU Relay (page  448), enter 
 
0 to disable the CPRU PCB relay for Page control.
Step-by-step guide for setting up Paging
If yes
If no
If yes
If no
If yes
If no 
						

							Paging
DS1000/2000 Software ManualChapter 1: Features285
Program 0101 - Access Page Zone 3 (page 441)
Enter Y to enable an extension’s ability to make a zone 3 Paging announcment.
Program 0101 - Access Page Zone 4 (page 441)
Enter Y to enable an extension’s ability to make a zone 3 Paging announcment.
Program 0101 - Access Page Zone 5 (page 442)
Enter Y to enable an extension’s ability to make a zone 3 Paging announcment.
Program 0101 - Access Page Zone 6 (page 442)
Enter Y to enable an extension’s ability to make a zone 3 Paging announcment.
Program 0101 - Access Page Zone 7 (page 442)
Enter Y to enable an extension’s ability to make a zone 3 Paging announcment.
Program 0201 - CPRU Relay (page 448)
F
or DS2000 Only
Enter 2 to assign the CPRU relay for Page control.
Program 0201 - CPRU Relay Page Zone Assignment (page 448)
F
or DS2000 Only
Enter the Page zone that should activate the relay (1 = External Paging [zone 1 and All Call], 
2-7 = Internal zones 2-7).
Program 0201 - DOOR1 Relay (page 448)
DS1000 Only
Enter 2 to assign the DOOR1 relay for Page control.
Program 0201 - DOOR1 Relay Page Zone Assignment (page 448)
DS1000 Only
Enter the Page zone that should activate the relay (1 = External Paging [zone 1 and All Call], 
2-7 = Internal zones 2-7).
Program 0201 - DOOR2 Relay (page 448)
DS1000 Only
Enter 2 to assign the DOOR2 relay for Page control.
Program 0201 - DOOR2 Relay Page Zone Assignment (page 448)
DS1000 Only
Enter the Page zone that should activate the relay (1 = External Paging [zone 1 and All Call], 
2-7 = Internal zones 2-7).
Program 0401 - Page Duration (page 456)
Use this timer to set the maximum length of Page announcements.
Program 1701 -  Page Zone Key (page 519)
Assign a programmable key on an extension as a Page Zone key (code 13). The options are 0-
7 (Page Zones 1-7 or 0 for All Call Page).
Program 1704 -  Page Zone Key (page 529)
Assign a programmable key on a DSS Console as a Page Zone key (code 13). The options are 
0-7 (Page Zones 1-7 or 0 for All Call Page).
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Program 1802 - Page Zone Member (page 541)
Assign the extension to a Page Zone (1-7).
Program 1807 - Paging Through Speaker (page 553)
Enter Y to enable Paging through the telephone speaker.
Other Related Features
Direct Station Selection (DSS) Console (page 128)
DSS Consoles can have Page zone keys.
Do Not Disturb (page 146)
DND blocks Paging announcements.
Headset Compatibility (page 194)
While in the headset mode, the extension user can hear Paging announcements in the headset. 
						

							Paging
286Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To make an Internal Paging announcement:
1. Lift handset.
2. Press 
ICM.
3. Dial *1 and page zone number (1-7 or 0 for All Call).
4. Make announcement and hang up.
The system may limit the length of your announcement.
OR
1. Lift handset.
2. Press Paging key.
3. Make announcement and hang up.
The system may limit the length of  your annoucement.
  User Programmable Feature
Feature Mnemonic Operation Access Level
This option is not available in Fixed Slot software.
Paging (Incoming)
#VP
#VP + Y to enable or N to disable + SPK 
to exit.3-5
Intercom dial tone.
ICM on.
Two beeps.
N/A
Two beeps.
N/A 
						

							Park
DS1000/2000 Software ManualChapter 1: Features287
Park
Description
Park places a trunk call in a waiting state (called a Park Orbit) so that an extension user may pick it 
up. There are two types of Park: System and Personal. Use System Park when you want to have the 
call wait in one of 10 system orbits (60-69). Personal Park allows you to Park a call at an extension 
so a co-worker can pick it up. After parking a call, a user can Page the person receiving the call and 
hang up. The paged party dials a code or presses a programmed System Park key to pick up the call. 
Many calls can be parked at the same extension, and are retrieved in LIFO (last-in, first-out) order.
A call parked in System Park Orbit for too long will recall the extension that initially parked it. The 
recall for System Park Orbits 68 and 69 is permanently fixed at 5 minutes. If the recall remains 
unanswerd, the call diverts to Key Ring.
A call parked in Personal Park Orbit for too long will initially recall to the extension at which it is 
parked. If unanswered there, it recalls to the extension that parked the call. If still unanswered, it 
diverts to Key Ring.
When an an extension has System Park keys, the keys provide a Busy Lamp Field (BLF) for the 
orbit assigned to the key.DS2000 Fixed Slot Available.
DS2000 U Slot• Distinctive flash rate for Park Recall requires DS2000 software version 
02.00.01 or DS1000.
• Unanswered calls Parked by an extension that has RNA/Busy Terminal 
Hunting to Voice Mail do not route to Voice Mail in DS2000 02.00.01 or 
higher and DS1000. DS1000
Park a call in orbit so a co-worker can pick it up. With Park, it is not necessary to locate a person to 
handle their calls.
Park Key Busy Lamp Indications
When the key is: The Park orbit is:
Off Idle
On (red) A co-worker has parked a call in the 
orbit assigned to the key.
Single wink on (green) The extension user has parked a call 
in the orbit assigned to the key. 
						

							Park
288Chapter 1: FeaturesDS1000/2000 Software Manual
Distinctive Flash Rate on Recall
Park recall features a distinctive flash rate for line keys (see the chart below). This allows the keyset 
extension user to easily differentiate new calls that are ringing from Parked calls that are recalling.
Conditions
None
Default Setting
Park available.
No System Park keys assigned.
Programming Guide
Distinctive Flash Rate on Park Recall
For this type of call: You see this flash rate:
Call that you ParkedDouble Wink On (Green)
Call that you initially Parked 
recalling your phoneDouble Wink On (Green)
Call Parked by a co-workerOn (Red)
Call initially Parked by a 
co-workerthat is recalling your 
phoneDouble Wink On (Red)
Step-by-step guide for setting up Park
Step 1: If a parked call is not picked up, does it recall the extension that initially parked it at 
after the desired interval?
• In Program 0401 - Park Orbit (page 455), leave 
the Park Orbit interval at its currently assigned 
value.
• In Program 0401 - Park Orbit (page 455), change 
the Park Orbit interval to meet the site require-
ments.
Step 2: Should extension have System Park Orbit keys?
• In Program 1701 - Park Orbit Key (page 518), 
assign a key as a Park Orbit Key (code 04 + Sys-
tem Park Orbit 60-69).
• In Program 1701 - Park Orbit Key (page 518), do 
not assign a key as a Park Orbit Key (code 04).
If yes
If no
If yes
If no 
						

							Park
DS1000/2000 Software ManualChapter 1: Features289
Programming List
Program 0401 - Park Orbit (page 455)
Set how long a call stays in System Park Orbits 60-67 only before recalling. Note that the 
recall for orbits 68 and 69 is fixed at 5 minutes. 
Program 1701 -  Park Orbit Key (page 518)
Assign a programmable key on an extension as a Park Orbit key (code 04). The options are 
60-69 (System Park Orbits 60-69).
Program 1704 -  Park Orbit Key (page 528)
Assign a programmable key on a DSS Console as a Park Orbit key (code 04). The options are 
60-69 (System Park Orbits 60-69).
Other Related Features
Direct Station Selection (DSS) Console (page 128)
DSS Consoles can have Park keys.
Directed Call Pickup (page 141)
Directed Call Pickup also allows an extension user to pick up a call at a co-worker’s exten-
sion.
Key Ring (page 232)
Unanswered Park recalls divert to key ring.
Music on Hold (page 260)
If installed, Music on Hold plays to parked callers.
Off-Hook Signaling (page 270)
An extension user can Park their current call and answer the waiting call.
Voice Mail (page 414)
(DS2000 02.00.01 or higher and DS1000 Only)
When an extension user with Ring No Answer/Busy Terminal Hunting to Voice Mail parks a 
call at a co-worker’s extension, the call recalls to them if not picked up. If still unanswered, 
the call diverts to Key Ring. (In prior DS2000 versions, the call would route to Voice Mail.)
Feature Operation
To Park  a call in system orbit:
1. While on a trunk call, press 
ICM.
Step 3: Should DSS Console have System Park Orbit keys?
• In Program 1704 - Park Orbit Key (page 528), 
assign a key as a Park Orbit Key (code 04 + Sys-
tem Park Orbit 60-69).
• In Program 1704 - Park Orbit Key (page 528), do 
not assign a key as a Park Orbit Key (code 04).
Intercom dial tone.
ICM on. Step-by-step guide for setting up Park
If yes
If no 
						

							Park
290Chapter 1: FeaturesDS1000/2000 Software Manual
2. Dial * + System Park Orbit (60-69).
3. Hang up.
OR
1. While on a trunk call, press Park key.
2. Hang up.
To retrieve a call from system Park orbit:
1. Lift handset.
2. Press 
ICM.
3. Dial 
* + System Park Orbit (60-69).
OR
1. Lift handset.
2. Press Park key.
To Park  a call at an extension (using Personal Park):
1. While on a trunk call, press 
ICM.
2. Dial
 * * + Number of extension at which you want to park the call (300-395 in DS2000 or 
300-323 in DS1000).
3. Hang up.
To retrieve a call parked at an extension:
1. Lift handset.
2. Press 
ICM.
3. Dial 
* * + Number of extension at which the call is parked.N/A
Line/loop key triple Wink On (green).
N/A
Line/loop key triple wink on (green). Park key single wink on (green).
Intercom dial tone.
ICM on.
Conversation with caller.
Line/loop key on (green).
N/A
Line/loop key on.
Intercom dial tone.
ICM on.
N/A
For the extension that parked the call and for the extensin at which the call is 
parked:  Line/loop key triple wink on (green).
Intercom dial tone.
ICM on.
Conversation with caller.
Line/loop key on (green). 
						

							PBX/Centrex Compatibility
DS1000/2000 Software ManualChapter 1: Features291
PBX/Centrex Compatibility
Description
DS2000 Fixed Slot
Refer to Centrex Compatibility on page 334 for more. DS2000 U Slot
DS1000 
						

							Prime Line Preference
292Chapter 1: FeaturesDS1000/2000 Software Manual
Prime Line Preference
Description
Prime Line Preference allows a keyset user to place or answer a call by just lifting the handset. The 
user does not have to press a line key, loop key, or the ICM key first. This simplifies answering calls. 
In programming, you designate a line key, loop key, or the ICM key as a Prime Line Key. With a line 
or loop key, the trunk or trunk group assigned to that key becomes your Prime Line. With the ICM 
key, you get Intercom dial tone when you lift the handset. Any number of extensions can have the 
same Prime Line assignment.
There are two types of Prime Line Preference: Idle Prime Line and Intercom Prime Line.
Idle Prime Line
Idle Prime Line lets a user place or answer a Prime Line call by just lifting the handset. If the Prime 
Line Key is a line key, lifting the handset places or answers a call on the trunk assigned to the key. 
If the Prime Line key is a Loop Key, lifting the handset places or answers a call on a trunk assigned 
to the key.
Intercom Prime Line
With Intercom Prime Line, an idle extension user hears Intercom dial tone whenever they lift the 
handset or press 
SPK.  Intercom Prime Line may help the extension user that most often uses Inter-
com functions or calls co-workers. If an extension’s Busy Lamp Field is disabled (the default in U 
Slot and DS1000), the Programmable Function Keys do not go into the DSS mode when the user 
lifts the handset.
Prime Line vs. Ringing Line Preference
Ringing Line Preference has priority over Prime Line. For example, an extension with Ringing 
Line Preference will answer a ringing trunk, not get dial tone on their Prime Line. In addition, a 
Ringing Prime Line will have priority over any other ringing trunk. The seize priority is as follows:
Ringing Prime Line
Ringing non-Prime Line
Prime Line
Conditions
None
Default Setting
(Fixed Slot) Prime Lines are not set up.
(U Slot) Intercom Prime Line enabled.
DS2000 Fixed Slot Idle Prime Line for trunks available.
DS2000 U SlotIntercom Prime Line enabled by default. User Programmable Feature steps 
added.
DS1000Intercom Prime Line enabled by default. Includes User Programmable Feature 
steps.
Place or answer an outside call on your Prime Line just by lifting the handset.