NEC Ds2000 Software Instructions Manual
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Station Message Detail Recording DS1000/2000 Software ManualChapter 1: Features353 Programming List Program 0301 - CPU Baud Rate (page 450) Assign the baud rate for the RS-232-C port on the CPU. The options are as follows Fix ed Slot and U Slot prior to 02.00.01: - 1 (1200) - 2 (2400) - 3 (4800) - 4 (9600) - 5 (19200) U Slot 02.00.01 and higher and DS1000: - 1 (2400) - 2 (4800) - 3 (9600) - 4 (19200) - 5 (38400) - 6 (57600) - DS1000 Only - 7 (115000) - DS1000 Only You can also use Ctrl + Break from a laptop connected to the CPU RS-232-C port to step through the available baud rates. Program 0301 - SMDR Port (page 450) Enter 1 to enable SMDR output from the CPU RS-232-C port, or enter 0 to disable SMDR at the CPU RS-232-C port. Program 0301 - Print SMDR Header (page 450) Enter Y to have the beginning of the SMDR report include the column header data. Enter N to have the SMDR report only include the call data (without the header). Program 1001 - Print SMDR (page 503) Enter Y to have the SMDR report include calls on the trunk. Enter N to have the SMDR report exclude calls on the trunk. Other Related Features Account Codes (page 34) Account Codes print on the SMDR report. Call Timer (page 71) The Call Timer also helps users keep track of their time on the phone. Caller ID (page 81) Caller ID prints out on the SMDR report. Time and Date (page 383) Time and date appear on the SMDR report. Transfer (page 393) The system assigns the SMDR record to the last extension on the call. For example, if exten- sion 306 answers the call, talks for 20 minutes, and then Transfers the call to extension 302, extension 302 “owns” the entire call record as soon as they hang up. Year 2000 Compliance (page 433) The SMDR report displays four digits for the year (i.e., 2000, 2001). Feature Operation SMDR is automatic once enabled.
System Diagnostics 354Chapter 1: FeaturesDS1000/2000 Software Manual System Diagnostics Description To check your system’s software version: 1. Do not lift the handset, do not press SPK, and do not press ICM. 2. Dial 8. Your system’s software version displays. DS2000 Fixed Slot See steps below. DS2000 U Slot DS1000
System Identification DS1000/2000 Software ManualChapter 1: Features355 System Identification Description The system adminstrator can enter the site name and telephone number into the system data base. This information is saved into system memory and will appear on system diagnostic reports, once available. Conditions None Default Setting No entries. Programming Guide DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Store the site name and telephone number in the system data base. Step-by-step guide for setting up System Identification Step 1: Do you want to enter a site name for the system? • In Program 0302 - Company Name (page 452), enter the name for the site (up to 14 characters). • In Program 0302 - Company Name (page 452), do not enter the name for the site. Step 2: Do you want to enter the contact telephone number for the site • In Program 0302 - Company Phone Number (page 452), enter the site telephone number (up to 14 characters). • In Program 0302 - Company Phone Number (page 452), do nor enter the site telephone num- ber. If yes If no If yes If no
System Identification 356Chapter 1: FeaturesDS1000/2000 Software Manual Programming List Program 0302 - Company Name (page 452) 14 Enter the name of the company (up to 14 characters) at which the system is installed. The name appears on top of various system reports. Program 0302 - Company Phone Number (page 452) Enter the number that the system should call to report a fault. This is not the number of the company where the system is installed. It is the number of the remote service center. Other Related Features System Diagnostics (page 354) The company name and phone number will display on system diagnostic reports. Feature Operation None
System Programming Backup and Restore DS1000/2000 Software ManualChapter 1: Features357 System Programming Backup and Restore Description The PC Card provides a permanent, non-volatile backup of all the site’s programming. If you have backed up your site data to a PC Card, for example, you can easily restore all site programming after an extended power failure. Versions 02.00.01 and Higher Use PC Card P/N 85880 to back up and restore your site data. Each PC card can store up to 16 com- plete data bases. In addition, you can assign a name (up to 10 characters long) to each stored data base. You cannot use PC Card P/N 80051-V**.**.** (with system software preloaded) to store site data. This PC Card contains only the system’s operating software and the default data base. Versions Prior to 02.00.01 Use PC Card P/N 85880 or P/N 80050-V**.**.** (with system software preloaded) to back up and restore your site data. Each PC card can store up to 12 complete data bases. In addition, you can assign a name (up to 10 characters long) to each stored data base. Data Base Compatibility Program 9906 - Database Save (page 567) and Program 9907 - Database Load (page 569) show the type of data base stored. There are currently two types of data bases: DB8 (U Slot software with CPU P/N 80025A) DB4 (U Slot software with CPU P/N 80025) DS2000 Fixed SlotAvailable. • Versions prior to 02.00.01 used PC Card P/N 80050-V**.**. **. Versions 02.00.01 and higher user PC Card P/N 80051-V**.**.**. • PC Card Erase utility requires software version 02.00.01 or higher. DS2000 U Slot DS1000Not available. Backup and restore site data to a PC card. Compatibility Guidelines Refer to your system’s Hardware Manual or instruction sheet P/N 85880INS** for details on how to load your system software. When loading system software, a U Slot data base (version 02.nn.nn) is not backward compatible with a Fixed Slot data base (version 01.nn.nn). When updating to U Slot from Fixed Slot, the system must be reinitialized (and reprogrammed) after the new software is loaded. If restoring a data base from software version 02.00.00 to a higher version, the data base addresses are offset by 8. For example, a 02.00.00 data base you store in address 00 becomes adress 08 when the same PC card is used with software version 02.01.00. You can only back up and restore data bases of the same type (DB8 or DB4). If you attempt to restore a data base of the wrong type, you’ll see and error message and the operation will abort. There is a unique upgrade procedure you must use when upgrading from software 02.00.00 to a more recent version. Turn to Upgrading from 02.00.00 to a More Recent Version on page 359.
System Programming Backup and Restore 358Chapter 1: FeaturesDS1000/2000 Software Manual Conditions See Compatiblity Guidelines above. Default Setting No data bases stored. Programming Guide Step-by-step guide for setting up System Programming Backup and Restore Step 1: Do you want to back up the site data to a PC Card? • In Program 9906 - Database Save (page 567), back up the site data to one of the 12 available PC card addresses. • Refer to the system Hardware Manual for addi- tional information on using the PC card for backup and restore. • In Program 9906 - Database Save (page 567), do not back up the site data to the PC card. Step 2: Do you want to restore the site data from a PC card. • In Program 9907 - Database Load (page 569), restore the site data from one of the 12 available PC card addresses. • After restoring the site data in software versions 02.00.01 and higher, the system will automati- cally reset. • Refer to the system Hardware Manual for addi- tional information on using the PC card for backup and restore. • In Program 9907 - Database Load (page 569), do not restore the site data from the PC card. Step 3: Do you want to completely erase all the data in Data Base PC Card P/N 85880? • In Program 9908 - PC Card Erase Utility (page 570), erase the PC card data. • Do not use Program 9908 - PC Card Erase Utility. If yes If no If yes If no If yes If no
System Programming Backup and Restore DS1000/2000 Software ManualChapter 1: Features359 Programming List Program 9906 - Database Save (page 567) Save (back up) site data to a PC card. Program 9907 - Database Load (page 569) Restore (load) site data from a PC card. Program 9908 - PC Card Erase Utility (page 570) Erase all the data bases in Data Base PC Card P/N 85880. Other Related Features System Diagnostics (page 354) If the system diagnostics report a critical fault that requires a CPU change or system initializa- tion, the installer can quickly restore site programming from the PC card. Battery Backup (page 59) In the event of commercial AC power failure, the battery on the CPU PCB provides short-term backup of system memory and the system time and date (Real Time Clock). Feature Operation Upgrading from 02.00.00 to a More Recent Version Use the following procedure if you need to upgrade an existing 02.00.00 system using CPU 80025A to a more recent version (e.g., 02.01.00) that is also using CPU 80025A. This method gives you a way to retain your stored site-specific data. The following steps explain how to upgrade from 02.00.00 to 02.10.00, as an example. 1. With version 02.00.00 System Software PC Card installed (P/N 80050-V02.00.00), use 9906 - Database Save to save the data base to one of the available address (00-07). 2. Without powering down, remove the 02.00.00 PC Card and install the new System Software PC Card (P/N 80051-V02.01.00). 3. Set the CPU mode switch to BOOT and press the RESET switch. This will restart your sys- tem with software version 02.01.00, using the factory installed (default) settings. 4. After the system restarts, switch the CPU mode switch back to RUN. 5. Reinstall the 02.00.00 System Software PC card you removed in step 2 above. 6. Use 9907 - Database Load to restore the database from the address you specified in step 1 above, offset by 8 (e.g., 02.00.00 address 00 becomes address 08 in 02.01.00). 7. Remove the 02.00.00 System Software PC card and install a new Data Base PC Card (P/N 85880). 8. Use 9906 - Database Save to store your site-specific data in one of the 16 available dat base addresses (00-15).
System Programming List 360Chapter 1: FeaturesDS1000/2000 Software Manual System Programming List Description The following system programs are available: Program 0100 - Class of Service (page 440) Program 0101 - Class of Service Options (page 440) Program 0200 - Tenant Options (page 445) Program 0201 - Tenant Option Programming (page 445) Program 0300 - System Options (page 449) Program 0301 - System Options (Part 1) (page 449) Program 0302 - System Identification (page 452) Program 0400 - Timers (page 455) Program 0401 - System Timers (page 455) Program 0402 - Trunk Timers (page 459) Program 0403 - Station Timers (page 466) Program 0404 - Analog Station Timers (page 469) Program 0500 - System Numbering (page 472) Program 0501 - Numbering Plan (page 472) Program 0504 - Trunk Port Extension Numbers (Fixed Slot) (page 476) Program 0504 - View Extension (U Slot and DS1000) (page 478) Program 0505 - Station Port Extension Numbers (Fixed Slot) (page 480) Program 0505 - Extension Assignment (U Slot and DS1000) (page 482) Program 0510 - ACD/UCD Master Extension Numbers and Names (page 485) Program 0511 - Ring Group Master Extension Numbers and Names (page 487) Program 0600 - Toll Restriction (page 489) Program 0601 - Toll Restriction Options (page 489) Program 0800 - Display Messages (page 496) Program 0801 - Selectable Display Messages (page 496) Program 1000 - Trunk Programming (page 498) Program 1001 - Trunk Port Description (page 498) Program 1002 - Trunk Groups (page 506) Program 1003 - Trunk Options (page 509) Program 1200 - Verified Account Codes (page 515) Program 1201 - Verified Account Codes Table (page 515) Program 1100 - Speed Dial (page 513) Program 1101 - System Speed Dial Numbers (page 513) Program 1700 - Key Programming (page 517) Program 1701 - Programmable Function Key Assignments (page 517) DS2000 Fixed Slot Available. DS2000 U Slot DS1000
System Programming List DS1000/2000 Software ManualChapter 1: Features361 Program 1702 - Personal Speed Dial (page 522) Program 1703 - DSS Key Assignment (page 524) Program 1704 - DSS Console Key Assignment (page 526) Program 1800 - Extension Options (page 532) Program 1801 - Extension Port Description (page 532) Program 1802 - Extension Options (Part 1) (page 539) Program 1803 - Extension Line Access Assignments (page 546) Program 1804 - Extension Trunk Group Access (page 549) Program 1805 - Ring Assignments (page 551) Program 1807 - Extension Options (Part 2) (page 553) Program 9800 - System Utilities, Part 1 (page 557) Program 9801 - Copy Command (page 557) Program 9900 - System Utilities, Part 2 (page 561) Program 9901 - Reset Station Port (page 561) Program 9902 - Slot Assignment (page 562) Program 9905 - Password (page 566) Program 9906 - Database Save (page 567) Program 9907 - Database Load (page 569) Program 9908 - PC Card Erase Utility (page 570) Program 9999 - System Initialization (page 571)
System Programming Password Protection 362Chapter 1: FeaturesDS1000/2000 Software Manual System Programming Password Protection Description The system controls access to the programmable options according to the programming password the administrator enters. There are three password levels: Conditions None Default Setting See the table above. Programming List Program 9905 - Password (page 566) Review the complete list of programmable options. DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Control access to system programming. Logging On with this Password:Gives you access to these programs: System Administrator 1 (level 1) Password = 0000Program 0302 - System Identification (page 452) Program 1101 - System Speed Dial Numbers (page 513) System Administrator 2 (level 1) Password = 9999Program 0302 - System Identification (page 452) Program 0801 - Selectable Display Messages (page 496) Program 1101 - System Speed Dial Numbers (page 513) Program 1701 - Programmable Function Key Assign- ments (page 517) Program 1702 - Personal Speed Dial (page 522) Program 1703 - DSS Key Assignment (page 524) Installer (level 3) Password - 372000All