NEC Ds2000 Software Instructions Manual
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Conference DS1000/2000 Software ManualChapter 1: Features113 To use Conference at an on- or off-premise single line telephone: 1. Establish Intercom or trunk call 2. Hookflash and dial extension or trunk you want to add. 3. Hookflash and dial #10 to set up Conference. If you cannot add additional parties to your Conference, you have exceeded the sys- tem’s Conference limit. 4. Repeat steps 2 and 3 to add aditional parties to your Conference.
Delayed Ringing 114Chapter 1: FeaturesDS1000/2000 Software Manual Delayed Ringing Description Delayed Ringing allows a trunk to start ringing a preset interval after the call starts flashing a line key. This is helpful for co-workers that cover each other’s calls.For example, a secretary can have Delayed Ringing for the trunks that ring the boss’s telephone. If the boss doesn’t answer after the Delayed Ringing interval, the call will start ringing the secretary’s extension. Conditions None Default Setting Trunks 1-8 immediately ring on line keys 1-8. Programming Guide DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Delayed Ringing helps co-workers cover each other’s unanswered calls. Step-by-step guide for setting up Delayed Ringing Step 1: Should a trunk have delayed ringing on its assigned line key? • In Program 1805 - Ring Assignments (page 551), enable option 4 for each trunk that should have Delayed Ringing. • In Program 0401 - Trunk Delay Ring (page 457), set the Delay Ring interval to meet the site requirements. • In Program 1805 - Ring Assignments (page 551), select one of the other ring options for each trunk (1 = lamp only day and night, 2 = ringing day and night, 3 = night ring only). If yes If no
Delayed Ringing DS1000/2000 Software ManualChapter 1: Features115 Programming List Program 0401 - Trunk Delay Ring (page 457) Set how long the system waits before ringing an extension that has the Delayed Ringing option enabled. Program 1805 - Ring Assignments (page 551) For the selected trunk, set the ring assignment to 4 to enable Delayed Ringing. The other options are: 1 (lamp only day and night), 2 (ringing day and night) and 3 (night ring only, lamp during the day). Other Related Features Call Coverage Keys (page 61) Delayed Ringing is also available for Call Coverage Keys. Private Line (page 300) Consider having Delayed Ringing for Private Lines. Users with Delayed Ringing will ring for the Private Line only if it is not answered. Feature Operation None
Dial Number Preview 116Chapter 1: FeaturesDS1000/2000 Software Manual Dial Number Preview Description Dialing Number Preview lets a display keyset user dial and review a number before the system dials it out. Conditions None Default Setting Enabled Programming Guide None Programming List None Other Related Features Central Office Calls, Placing (page 93) Dial Number Preview allows an extension user to review a number before the system dials it out. Feature Operation To dial using Dial Number Preview: 1. Do not lift the handset, press SPK or press ICM. 2. Dial *. 3. Dial the number you want to call.DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Dial Number Preview helps the user avoid dialing errors. N/A Your display shows: DIAL PREVIEW N/A Your display shows the digits dialed, with a cursor (-) after the last digit.
Dial Number Preview DS1000/2000 Software ManualChapter 1: Features117 4. Press line key. To correct the displayed digits before dialing them out: 1. Use VOL and VOL until the cursor replaces the digit you want to change. VOL moves the cursor to the left. VOL moves the cursor to the right. 2. Dial the digit that you want to replace the cursor. 3. Press VOL and VOL to place the cursor over any other digits you want to edit. OR Press VOL until the entire number displays to the left of the cursor. The system will only dial the digits to the left of the cursor. 4. Press a line key to have the system automatically dial the displayed number.Dial tone on the selected trunk, then your digits dialing out. Line key on (green). Dial Number Preview Editing Example To replace 2049265410 with 2039265400: Step 1: Dial * followed by 2049265410. You see:2049265410- Step 1: Press Vol until you see:20-9265410 Step 2: Dial 3. You see:203-265410 Step 3: Press VOL until you see:20392654-0 Step 4: Dial 0. You see:203926540- Step 5: Press Vol until the entire number displays to the left of the cursor.2039265400- Step 6: Press line key to dial number.
Direct Inward Line 118Chapter 1: FeaturesDS1000/2000 Software Manual Direct Inward Line Description A Direct Inward Line (DIL) is a trunk that rings an extension directly. Since DILs only ring one extension, employees always know which calls are for them. For example, a company operator can have a Direct Inward Line for International Sales Information. When outside callers dial the DIL’s phone number, the call rings the operator on the International Sales line key. The DIL does not ring other extensions. Assigning a DIL to an extension automatically provides immediate ringing and incoming access for the trunk, with no additional programming required. The extension to which the trunk is terminated controls the night mode of the trunk. For example, if extension 301 has trunk 1 assigned as a DIL, the user can press DND to switch trunk 1 to its night routing destination. Switching trunk 1 to night mode at extension 304 has no affect on the night mode of the system. This flexibility could allow a service dispatcher with several DILs to indepen- dently send trunks to their night destinations without affecting the night mode of the entire system. A DIL can ring: Extension numbers (including the attendant’s extension) Ring Group master numbers UCD Group master numbers (including the Voice Mail master number) Overflow for Direct Inward Lines If unanswered, DILs calls can route to a programmed overflow destination. The overflow destina- tion can be an extension, Ring Group, UCD Group or Voice Mail (i.e., DIL destination’s mailbox). You can set up separate DIL overflow destinations for the day mode and at night. If unanswered at the overflow destination, the call diverts to Key Ring. Conditions None Default Setting No DILs assigned.DS2000 Fixed Slot Available. DS2000 U Slot DS1000 A DIL lets an employee know which calls are just for them.
Direct Inward Line DS1000/2000 Software ManualChapter 1: Features119 Programming Guide Step-by-step guide for setting up Direct Inward Line (Page 1 of 3) Step 1: Check to be sure each trunk’s circuit type matches the connected trunk circuit. • In Program 1001 - Trunk Circuit Type (page 498), enter the correct circuit type for each trunk (51 = loop start DTMF, 52 = loop start DP). Step 2: Assign the DIL day mode destination. • In Program 1003 - Direct Termination (Day) (page 509), assign the DIL day mode termination. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Step 3: Do you want an unanswered DIL to overflow during the day mode? • In Program 1003 - Activate Overflow During the Day (page 509), enter Y. • In Program 1003 - Activate Overflow During the Day (page 509), enter N. Step 4: Assign the DIL day overflow destination. • In Program 1003 - Day Overflow Destination (page 509), assign the DIL day mode termination. The destination can be an extension, UCD Group master number, Ring Group master number, Voice Mail master number or Key Ring (by press- ing CLEAR). Step 5: Assign the DILnight mode destination. • In Program 1003 - Direct Termination (Night) (page 510), assign the DIL night mode termina- tion. The destination can be an extension, UCD Group master number, Ring Group master num- ber or Voice Mail master number. (An extension puts their DIL in the night mode by pressing DND.) If yes If no
Direct Inward Line 120Chapter 1: FeaturesDS1000/2000 Software Manual Step 6: Do you want an unanswered DIL to overflow during the night mode? • In Program 1003 - Activate Overflow at Night (page 510), enter Y. • In Program 1003 - Activate Overflow at Night (page 510), enter N. Step 7: Assign the DIL night overflow destination. • In Program 1003 - Night Overflow Destination (page 510), assign the DIL night mode termina- tion. The destination can be an extension, UCD Group master number, Ring Group master num- ber, Voice Mail master number or Key Ring (by pressing CLEAR). Step 8: Does extension have a line key for their DIL? • In Program 1701 - Line Key (page 518), no pro- gramming changes are required. • In Program 1701 - Line Key (page 518), make sure the DIL has a line key assigned (code 03). DILs can optionally ring Loop Keys (codes 01 and 02). Step 9: Do you want to put the DIL on a DSS Console key? • In Program 1704 - Line Key (page 528), make sure the DIL has a DSS Console line key assigned (code 03). • In Program 1704 - Line Key (page 528), make sure the DIL does not have a DSS Console line key assigned (code 03). Step 10: If a DIL to an extension is unanswered, does call divert to its overflow destination (If programmed) or Key Ring (if no overflow exists) after the proper interval? • In Program 0401 - DIL No Answer (page 456), leave the DIL No Answer time at its current set- ting. • In Program 0401 - DIL No Answer (page 456), change the DIL No Answer time to meet the site requirements. Step-by-step guide for setting up Direct Inward Line (Page 2 of 3) If yes If no If yes If no If yes If no If yes If no
Direct Inward Line DS1000/2000 Software ManualChapter 1: Features121 Programming List Program 0401 - DIL No Answer (page 456) When the DIL destination is an e xtension: If DIL Overflow is set up, this interval determines how long a DIL rings its destination before ringing its programmed overflow destination. If DIL Overflow is not set up, this interval deter- mines how long a DIL rings is destination before diverting to Key Ring. Step 11: If a DIL to a Ring Group master number is unanswered, does call divert to its over- flow destination (If programmed) or Key Ring (if no overflow exists) after the proper interval? • In Program 0401 - Trunk Revert (page 457), leave the Trunk Revert time at its current setting. • In Program 0401 - Trunk Revert (page 457), change the Trunk Revert time to meet the site requirements. Step 12: If DIL is unanswered at the overflow destination, does call divert to Key Ring after the proper interval. • In Program 0401 - Transfer Recall (page 455), leave the Transfer Recall time at its current set- ting. • In Program 1805 - Ring Assignments (page 551), make sure you have extensions assigned to Key Ring. • In Program 0401 - Transfer Recall (page 455), change the Transfer Recall time to meet the site requirements. • In Program 1805 - Ring Assignments (page 551), make sure you have extensions assigned to Key Ring. Step 13: If DIL is terminated to Voice Mail, set up a Night key that controls the night mode status of the DIL. • In Program 1701 - Night Key (page 520), set up a Night key for the Voice Mail master number (code 18 + Voice Mail master number) OR • In Program 1704 - Night Key (page 530), set up a Night key for the Voice Mail master number (code 18 + Voice Mail master number). Step-by-step guide for setting up Direct Inward Line (Page 3 of 3) If yes If no If yes If no
Direct Inward Line 122Chapter 1: FeaturesDS1000/2000 Software Manual Program 0401 - DIL No Answer (page 456) When the DIL destination is a Ring Group master number: If DIL Overflow is set up, this interval determines how long a DIL rings its destination before ringing its programmed overflow destination. If DIL Overflow is not set up, this interval deter- mines how long a DIL rings is destination before diverting to Key Ring. Program 0401 - Transfer Recall (page 455) This interval sets how long a call will ring the day or night overflow destination before divert- ing to key ring. Program 1001 - Trunk Circuit Type (page 498) Set the trunk’s circuit type for compatiblity with the connected telco or PBX. The options are 51 (loop start DTMF), 52 (loop start DP), 53 (ground start DTMF) or 54 (ground start DP). Program 1003 - Direct Termination (Day) (page 509) Set the day termination (answering point) for the DIL. The DIL rings the answering point directly. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1003 - Activate Overflow During the Day (page 509) Enter Y to enable DIL overflow during the day mode. (Entering N for this option has the same affect as entering Y followed by Key Ring in the following option.) Program 1003 - Day Overflow Destination (page 509) Set the overflow destination for day mode calls. The overflow destination can be an extension, UCD Group master number, Ring Group master number, Voice Mail master number or Key Ring (by pressing CLEAR). Program 1003 - Direct Termination (Night) (page 510) Set the night termination (answering point) for the DIL. The DIL rings the answering point directly. The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1003 - Activate Overflow at Night (page 510) Enable Y to enable DIL overflow during the night mode. (Entering N for this option has the same affect as entering Y followed by Key Ring in the following option.) Program 1003 - Night Overflow Destination (page 510) Set the overflow destination for night mode calls.The destination can be an extension, UCD Group master number, Ring Group master number or Voice Mail master number. Program 1701 - Line Key (page 518) Make sure the extension has a line key (code 03) for the DIL. Program 1701 - Night Key (page 520) If the DIL is terminated to a Voice Mail master number, a Night Key key (code 18 + the Voice Mail master number) controls the night mode of the DIL. Program 1704 - Line Key (page 528) The extension can optionally have a line key (code 03) for their DIL on a DSS Console. Program 1704 - Night Key (page 530) If the DIL is terminated to a Voice Mail master number, a Night Key key (code 18 + the Voice Mail master number) controls the night mode of the DIL. Program 1805 - Ring Assignments (page 551) Make sure you have extensions assigned to Key Ring.