NEC Ds2000 Software Instructions Manual
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Check Key DS1000/2000 Software ManualChapter 1: Features103 Check Key Description A display telephone user can use the CHECK key to check keyset and DSS Console Programmable Function Key assignments and Personal Speed Dial bin names. Conditions None Default Setting Enabled Programming Guide None Programming List None Other Related Features Programmable Function Keys (page 304) Check Programmable Function Key assignments. Speed Dial (page 332) Check Personal Speed Dial bin assignments. Feature Operation To check a Programmable Function Key assignment: 1. Press CHECK 2. Press the Programmable Function Key The key assignment displays. 3. Press another key or SPK to exit the check mode.DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Quickly check keyset and DSS Console Programmable Function Key assignments. N/A SPK flashes fast.
Check Key 104Chapter 1: FeaturesDS1000/2000 Software Manual To check a Personal Speed Dial bin name and number: 1. Press CHECK . 2. Press the Personal Speed Dial Key once to display the name for the lower numbered bin. For example, pressing bin 1 in this step displays the name for 701. 3. Press the Personal Speed Dial Key a second time to display the number stored in the lower numbered bin. For example, pressing bin 1 in this step displays the number stored for 701. 4. Press the Personal Speed Dial Key a third time to display the name for the higher numbered bin. For example, pressing bin 1 in this step displays the name for 711. 5. Press the Personal Speed Dial Key a fourth time to display the number stored in the higher numbered bin. For example, pressing bin 1 in this step displays the number stored for 711. 6. Press another key or SPK to exit the check mode.N/A SPK flashes fast.
Class of Service DS1000/2000 Software ManualChapter 1: Features105 Class of Service Description Class of Service (COS) sets various features and dialing options for extensions. The system allows any number of extensions to share the same Class of Service. The table below shows each Service Option. Refer to the individual features referenced in the table for more. Conditions None Default Setting Extension 300 (normally the attendant) has Class of Service 1. (In DS2000 software version 02.01.07 and higher, extensions above 315 also have Class of Service 1.) All other extensions are normally Class of Service 2. DS2000 Fixed Slot Available. DS2000 U Slot DS1000 Customize features and dialing options for extensions. Table 4: Program 0101 - Class of Service Options (Page 1 of 5) OptionDescriptionEntriesDefault Off-Premise Call Forward • This option is not used.OFF PREM FWRD?Y = Enable N = DisableN Barge-In (Intrusion)Use this option to enable or disable an exten- sion’s ability to Barge In on a co-worker. • See Barge In (Intrusion) on page 57 for more.BREAK-IN?Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Camp-On to Busy ExtensionUse this option to enable or disable an exten- sion’s ability to Camp-On to a busy exten- sion. Enter Y to allow the extension to Camp-On to a busy co-worker. Enter N to prevent the extension from Camping-On to a busy co-worker. Entering N also automati- cally converts an extension’s Camp On to Callback. • See Call Waiting / Camp-On on page 74 for more. • See Callback on page 78 for more.CAMP-ON BUSY EXT?Y = Enable N = DisableY Internal Call ForwardingUse this option to enable or disable an exten- sion’s ability to use Internal Call Forwarding. • See Call Forwarding on page 65 for more. CALL FORWARDING?Y = Enable N = DisableY
Class of Service 106Chapter 1: FeaturesDS1000/2000 Software Manual System Speed Dial AccessUse this option to enable or disable an exten- sion’s ability to access System Speed Dial. • See System Speed Dial on page 332 for more.SYS SPDL ACCESS?Y = Enable N = DisableY Extended RingUse this option to enable or disable Extended Ringing at the extension. • See Extended Ringing on page 154 for more.EXTENDED RING?Y = Enabled N = DisableN PrivacyUse this option to enable or disable Privacy at the extension. • See Privacy on page 295 for more.PRIVACY? Y = Enable N = DisableN Trunk (Line) Queuing PriorityUse this option to enable or disable Trunk (Line) Queuing Priority at the extension. If more than one extension with Priority is queued on a busy trunk, the system services the Priority extensions on a first-queued, first-served basis. • See Trunk Queuing Priority on page 402 for more.LINE Q PRIORITY?Y = Enable N = DisableN Forced Trunk DisconnectUse this option to enable or disable an exten- sion’s ability to use Forced Trunk Discon- nect. • See Forced Trunk Disconnect on page 175 for more.FORCE DISCONNECT? Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Camp-On to Busy LineUse this option to enable or disable an exten- sion’s ability to Camp-On to a busy trunk. • See Trunk (Line) Queuing / Trunk Call- back on page 402 for more.CAMP ON TO LINES?Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Initiate All Call PageUse this option to enable or disable an exten- sion’s ability to make an All Call Paging announcement. • See Paging on page 281 for more.PAGE ALL CALL?Y = Enable N = DisableY Access Page Zone 1Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 1. • See Paging on page 281 for more.PAGE ZONE 1?Y = Enable N = DisableY Access Page Zone 2Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 2. • See Paging on page 281 for more.PAGE ZONE 2?Y = Enable N = DisableY Access Page Zone 3Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 3. • See Paging on page 281 for more.PAGE ZONE 3?Y = Enable N = DisableY Table 4: Program 0101 - Class of Service Options (Page 2 of 5) OptionDescriptionEntriesDefault
Class of Service DS1000/2000 Software ManualChapter 1: Features107 Access Page Zone 4Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 4. • See Paging on page 281 for more.PAGE ZONE 4?Y = Enable N = DisableY Access Page Zone 5Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 5. • See Paging on page 281 for more.PAGE ZONE 5?Y = Enable N = DisableY Access Page Zone 6Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 6. • See Paging on page 281 for more.PAGE ZONE 6?Y = Enable N = DisableY Access Page Zone 7Use this option to enable or disable an exten- sion’s ability to make a Paging announce- ment into zone 7. • See Paging on page 281 for more.PAGE ZONE 7?Y = Enable N = DisableY Silent MonitorUse this option to enable or disable an exten- sion’s ability to use Silent Monitor. • See Monitor / Silent Monitor on page 257 for more.SILENT MONITOR?Y = Enable N = DisableN Flash for Single Line Sets• Not currently supported.FLASH FOR SLT?Y = Enable N = DisableN ACD Supervisor• This option is currently not imple- mented. ACD SUPERVISOR?Y = Enable N = DisableN Single Ring for Single Line Sets• Use this option to enable or disable sin- gle ring for single line telephones. This option only apples to single line tele- phones. See Central Office Calls, Answering on page 87 for more.SINGLE RING?Y = Enable N = DisableN View System AlarmsUse this option to enable or disable an exten- sion’s ability to view the system alarms. • See Attendant Position on page 46 for more.VIEW SYS ALARMS?Y = Enable N = DisableCOS 1 = N COS 2-15 = N Automatic HoldUse this option to enable or disable Auto- matic Hold at an extension. • See Hold on page 197 for more.AUTO HOLD?Y = Enable N = DisableCOS 1 = N COS 2-15 = N Activate Night ModeUse this option to enable or disable an exten- sion’s ability to activate Night Service. • See Night Service / Night Ring on page 265 for more.ACTIVATE NITES?Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Table 4: Program 0101 - Class of Service Options (Page 3 of 5) OptionDescriptionEntriesDefault
Class of Service 108Chapter 1: FeaturesDS1000/2000 Software Manual Direct Trunk AccessUse this option to enable or disable an exten- sion’s ability to use Direct Trunk Access. Note that enabling Direct Trunk Access allows the user to bypass Toll Restriction. • See Central Office Calls, Placing on page 93 for more.DIRECT TRK ACCES?Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Remote Call Forwarding / Alternate Attendant• This option is currently not imple- mented. REMOTE FWRD?Y = Enable N = DisableCOS 1 = Y COS 2-15 = N Soft KeysUse this option to enable or disable a display set’s Interactive Soft Keys. • See See Interactive Soft Keys on page 206 for more.SOFTKEYSY = Enable N = DisableY Conversation RecordUse this option to enable or disable an exten- sion’s ability to record conversations into their Voice Mail mailbox. If enabled, the user can press either their Conversation Record key or RECORD soft key to initiate recording. • See Voice Mail on page 414 for more.RECORD CONVY = Enable N = DisableN CLID DisplayUse this option to enable or disable Caller ID. • See Caller ID on page 81 for more.CLID DISPLAY?Y = Enable N = DisableY 2nd CALL CLID (Extension Level Call Waiting Caller ID)Use this option to enable or disable Second Call Caller ID. • See Caller ID on page 81 for more.2nd CALL CLID?Y = Enable N = DisableY 3rd Party Caller IDUse this option to enable or disable Third Party Call Caller ID Check. • See Caller ID on page 81 for more.3rd PARTY CLID?Y = Enable N = DisableN CLID Display SeparatorUse this option to enable or disable the Caller ID display separator. • See Caller ID on page 81 for more.‘-’ IN CID DISP?Y = Enable N = DisableN Forced Account CodesUse this option to enable or disable Forced Account Codes. disabled, Optional Account Codes are still available. • See Account Codes on page 34 for more.FORCE AC CODES?Y = Enable N = DisableN Verify Account CodesUse this option to enable or disable Verified Account Codes. If enabled, the system com- pares the Account Code the user dials to the entries in 1201 - Verified Account Codes Table on page 515. • See Account Codes on page 34 for more.VERIFY AC CODES?Y = Enable N = DisableN Table 4: Program 0101 - Class of Service Options (Page 4 of 5) OptionDescriptionEntriesDefault
Class of Service DS1000/2000 Software ManualChapter 1: Features109 Programming Guide Programming List Program 0101 - Class of Service Options (page 440) Set Class of Service options for extensions, OPX trunk and tie lines. Program 1001 - Trunk Class of Service Assignment (page 502) Assign Class of Service (1-15) to OPX trunks and tie lines. Program 1801 - Extension Class of Service Assignment (page 533) Assign Class of Service (1-15) to extensions. Forced Account Codes for Toll Calls OnlyUse this option to enable or disable Forced Account Codes for toll (long distance) calls. If disabled, Forced Account Codes apply to all outgoing trunk codes. • See Account Codes on page 34 for more.AC FOR TOLL ONLY?Y = Enable N = DisableN Step-by-step guide for setting up Class of Service Step 1: Make a unique Class of Service (1-15) for each set of feature/dialing options the site requires. • In Program 0101 - Class of Service Options (page 440), set up the options for each Class of Service. The system has 15 Classes of Service (1- 15). Step 2: Assign Class of Service to extensions. • In Program 1801 - Extension Class of Service Assignment (page 533), assign Class of Service to extensions. Many extensions can share the same Class of Service. Normally, only the attendant has Class of Service 1. Table 4: Program 0101 - Class of Service Options (Page 5 of 5) OptionDescriptionEntriesDefault
Class of Service 110Chapter 1: FeaturesDS1000/2000 Software Manual Other Related Features Refer to the Class of Service chart above. Attendant Position (page 46) By default, the system assigns Class of Service 1 to the attendant. This provides the attendant with Alternate Attendant, Barge In, Call Forwarding Off Premise, Direct Trunk Access, Forced Trunk Disconnect, Night Service, and Trunk Queuing (Camp On) capability. Feature Operation None
Conference DS1000/2000 Software ManualChapter 1: Features111 Conference Description Conference lets an extension user add additional inside and outside callers to their conversation. The following table shows the system’s Conference capacities: The system’s 32 Conference circuits are dynamically allocated as users request them. Conditions None Default Setting Conference enabled. Programming Guide None Programming List Program 1803 - Extension Line Access Assignments (page 546) An extension can join a Conference with a trunk to which they normally cannot access. Other Related Features The following features also allow different types of multiple party calls: Barge In (Intrusion) (page 57) An extension user can Barge In on a Conference. Group Listen (page 181) DS2000 Fixed Slot Available. DS2000 U Slot DS1000 A user can set up a multiple-party telephone meeting without leaving the office. Description Capacity Conference circuits 32 Maximum simultaneous users in Conference (total of all Conferences system-wide)32 Maximum simultaneous conferences 8 Maximum parties in any one Conference (trunks and/or extensions)8
Conference 112Chapter 1: FeaturesDS1000/2000 Software Manual Meet-Me Conference (page 247) Monitor / Silent Monitor (page 257) An extension user cannot Monitor a Conference. Privacy Release Groups (page 297) Tandem Trunking / Unsupervised Conference (page 379) Off-Hook Signaling (page 270) After hearing off-hook signals, an extension user can Conference their active call with the waiting call. Off-Premise Extensions / On-Premise SLT Extensions (page 274) On- and off-premise SLT extensions can use Conference. Reverse Voice Over (page 313) An extension user cannot add an incoming Reverse Voice Over call to a Conference. Voice Over (page 428) An extension user cannot Voice Over to a co-worker busy on a Conference call. Feature Operation To establish a Conference: 1. Establish Intercom or trunk call. 2. Press CONF. Your caller hears Music On Hold (if installed) while they wait for you to set up the Conference. 3. Dial extension you want to add. OR Place or answer trunk call OR Retrieve call from Park Orbit. 4. Press CONF to set up the Conference. If you cannot add additional parties to your Conference, you have exceeded the sys- tem’s Conference limit. 5. Repeat steps 2-4 to add additional parties to your Conference. You can optionally place the Conference on hold. Your callers hear Music on Hold (if installed) while waiting on Hold. Press CONF to reinstate the Conference. To exit a Conference without affecting the other parties: 1. Hang up. The remaining parties can continue their conversation uninterrupted. If you were in Conference with two trunks, this may set up a tandem call. Refer to Tandem Trunking / Unsupervised Conference on page 379 for more. Conversation with caller. ICM, Line Key or Loop Key on. Intercom dial tone. If a trunk call: ICM on and Line/Loop Key flashing. If an Intercom call: ICM on. Conversation with your conferenced callers. If a trunk call: ICM on and Line/Loop Key on. If an Intercom call: ICM on.