Home > NEC > Communications System > NEC Ds2000 Software Instructions Manual

NEC Ds2000 Software Instructions Manual

    Download as PDF Print this page Share this page

    Have a look at the manual NEC Ds2000 Software Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 586
    							Prime Line Preference
    DS1000/2000 Software ManualChapter 1: Features293
    Programming Guide
    Programming List
    Program 1701 - Programmable Function Key Assignments (page 517)
    Program the key assigned as the extension’s Prime Line as a Switched Loop Key (code 01), 
    Fixed Loop Key (code 02 followed by Trunk Group 0-8), or a Line Key (code 03 followed by 
    the trunk number 1-48 in DS2000, 1-6 in DS1000).
    Program 1807 - Prime Line Key (page 554)
    Use this option to assign a trunk as the extension’s Prime Line. You enter the Prime Line’s key 
    number (1-24) or press 
    ICM for Intercom Prime Line.  (Software version 02.01.07 or higher is 
    required to enter 2-digit key numbers.)Step-by-step guide for setting up Prime Line 
    Preference 
    Step 1: Should an extension have Prime LIne Preference?
    • In Program 1807 - Prime Line Key (page 554), 
    enter the line/loop key that will be the extension’s 
    Prime Line. For Intercom Prime Line, press 
    ICM 
    instead of a line key.
    • In Program 1807 - Prime Line Key (page 554), 
    enter 0 (no assignment).
    Step 2: Designate the function of the Prime Line Key (except for Intercom Prime Line).
    • In Program 1701 - Switched Loop Key 
    (page 517), assign the Prime Line Key as a 
    Switched Loop Key (code 01).
         OR
    • In Program 1701 - Fixed Loop Key (page 517), 
    assign the Prime Line Key as a Fixed Loop Key 
    (code 02 + Trunk Group 0-8).
         OR
    • In Program 1701 - Line Key (page 518), assign 
    the Prime Line Key as a Line Key (code 03 + 
    Trunk number 1-48 in DS2000, 1-6 in DS1000).
    If yes
    If no 
    						
    							Prime Line Preference
    294Chapter 1: FeaturesDS1000/2000 Software Manual
    Other Related Features
    Direct Inward Line (page 118)
    If an extension’s Prime Line is another extension’s DIL, lifting the handset will answer the 
    call even though it does not ring the phone.
    Direct Station Selection (DSS) (page 125)
    (U Slot) With Intercom Prime Line, an idle extension user hears Intercom dial tone whenever 
    they lift the handset or press 
    SPK. Since each extension’s Busy Lamp Field is disabled by 
    default in U Slot, the Programmable Function Keys do not go into the DSS mode when the 
    user lifts the handset.
    Off-Premise Extensions / On-Premise SLT Extensions (page 274)
    On- and off-premise extensions cannot use Prime Line Preference.
    Ringing Line Preference (page 319)
    Prime Line Preference overrides Ringing Line Preference. For example, if you lift the hand-
    set while a call is ringing your phone, you seize your Prime Line instead of answering the 
    ringing call.
    Feature Operation
    To place a call on your Prime Line:
    To bypass your Prime Line, press another key (e.g., a line or loop key) before lifting the 
    handset.
    1. Lift the handset.
    2. Dial call normally.
      User Programmable Feature
    Feature Mnemonic Operation Access Level
    This option is not available in Fixed Slot software.
    Prime Line Assignment
    #PLA
    #PLA + Press one of your flashing pro-
    grammable keys or 
    ICM + SPK to exit.3-5
    Trunk dial tone.
    The key assigned as your Pime Line key is on (green). 
    						
    							Privacy
    DS1000/2000 Software ManualChapter 1: Features295
    Privacy
    Description
    An extension with Privacy blocks incoming Barge In attempts, and Call Waiting (Camp-On) sig-
    nals. Privacy helps extension users that don’t want their conversations interrupted.
    Note that if an extension with Privacy enabled is on a call with an extension with Privacy disabled, 
    they are still subject to Barge In attempts and Call Waiting signals to the non-private extension.
    Conditions
    None
    Default Setting
    Privacy disabled in an extension’s Class of Service.
    Programming Guide
    Programming List
    Program 0101 - Privacy (page 441)
    In an extension’s Class of Service, enter Y to enable Privacy.
    Program 1801 - Extension Class of Service Assignment (page 533)
    Assign Class of Service to extensions. DS2000 Fixed Slot
    Available. DS2000 U Slot
    DS1000
    Use Privacy to prevent interruptions at high priority extensions.
    Step-by-step guide for setting up Privacy
    Step 1: Should an extension have Privacy?
    • In Program 0101 - Privacy (page 441), enter Y.
    •Program 1801 - Extension Class of Service 
    Assignment (page 533), assign the extension’s 
    Class of Service.
    • In Program 0101 - Privacy (page 441), enter N.
    • In Program 1801 - Extension Class of Service 
    Assignment (page 533), assign the extension’s 
    Class of Service.
    If yes
    If no 
    						
    							Privacy
    296Chapter 1: FeaturesDS1000/2000 Software Manual
    Other Related Features
    Attendant Position (page 46)
    Since the attendant is never busy for Intercom calls, the attendant always has Privacy enabled.
    Call Waiting / Camp-On (page 74)
    Privacy blocks Camp-On beeps.
    Barge In (Intrusion) (page 57)
    Privacy blocks Barge In attempts.
    Monitor / Silent Monitor (page 257)
    Privacy does not block Monitor.
    Privacy Release Groups (page 297)
    There is no interaction between Privacy and Privacy Release Groups.
    Feature Operation
    None 
    						
    							Privacy Release Groups
    DS1000/2000 Software ManualChapter 1: Features297
    Privacy Release Groups
    Description
    You can program extensions into Privacy Release Groups to simplify sharing trunk calls. Co-work-
    ers in the same Privacy Release Group can easily join another group member’s trunk call just by 
    pressing the busy line key. The co-worker immediately joins in unannounced and uninvited. Privacy 
    Release Groups are a quick alternative to Conference where control over the Conference is not 
    required. In a Customer Service group, for example, a supervisor could just press a busy line key to 
    monitor any agent’s call.
    If desired, an extension user can prevent other members of their Privacy Release Group from inter-
    rupting their active call. This ensures that group members will not interrupt confidential calls.
    Any number of extensions can be in the same Privacy Release Group. However, an extension can 
    only be in a single group. Members of the Privacy Release Group must have line keys and access to 
    the trunks they want to share.
    Privacy Release Groups utilizes a Conference circuit. The following table shows the Conference 
    capacities:
    The system’s 32 Conference circuits are dynamically allocated as users request them.
    Conditions
    None
    Default Setting
    No Privacy Release groups assigned.DS2000 Fixed Slot
    Available. DS2000 U Slot
    DS1000
    Quickly join in a co-worker’s outside call.
    Description Capacity
    Conference circuits 32
    Maximum simultaneous users in Conference
    (total of all Conferences system-wide)32
    Maximum simultaneous conferences 8
    Maximum parties in any one Conference
    (trunks and/or extensions)8 
    						
    							Privacy Release Groups
    298Chapter 1: FeaturesDS1000/2000 Software Manual
    Programming Guide
    Programming List
    Program 1701 -  Line Key (page 518)
    Assign a programmable key as a line key. Users in the Privacy Release Group must have line 
    keys for the trunks they want to share.
    Program 1704 -  Line Key (page 528)
    Optionally assign a programmable key on a DSS Console as a line key. Users in the Privacy 
    Release Group must have line keys for the trunks they want to share.
    Program 1802 - Privacy Release Group (page 539)
    Assign an extension to a Privacy Release Group (1-16, 0 = Unassigned).
    Program 1803 - Extension Line Access Assignments (page 546)
    Users in the Privacy Release Group must have access for the trunks they want to share.The 
    options are 0 (no access), 1 (incoming only), 2 (outgoing only) and 3 (full access).Step-by-step guide for setting up Privacy 
    Release Groups
    Step 1: Should extension be in a Privacy Release Group?
    • In Program 1802 - Privacy Release Group 
    (page 539), assign the extension to a Privacy 
    Release Group (1-16). Users in the Privacy 
    Release Group must have line keys for the trunks 
    they want to share.
    • In Program 1701 - Line Key (page 518), assign 
    the extension’s line keys. Users in the Privacy 
    Release Group must have line keys for the trunks 
    they want to share.
    • In Program 1704 - Line Key (page 528), option-
    ally assign line keys to the extension’s DSS Con-
    sole. Users in the Privacy Release Group must 
    have line keys for the trunks they want to share.
    • In Program 1803 - Extension Line Access Assign-
    ments (page 546), assign access to the trunks the 
    Privacy Release Group members want to share. 
    The options are 0 (no access), 1 (incoming only), 
    2 (outgoing only) and 3 (full access).
    • In Program 1802 - Privacy Release Group 
    (page 539), assign the extension to Privacy 
    Release Group 0.
    If yes
    If no 
    						
    							Privacy Release Groups
    DS1000/2000 Software ManualChapter 1: Features299
    Other Related Features
    The following features also allow different types of multiple party calls:
    Barge In (Intrusion) (page 57)
    Conference (page 111)
    Group Listen (page 181)
    Meet-Me Conference (page 247)
    Tandem Trunking / Unsupervised Conference (page 379)
    Privacy (page 295)
    There is no interaction between Privacy and Privacy Release Groups.
    Feature Operation
    To join a trunk call with a member of your Privacy Release Group:
    1. Press line key.
    You can optionally press a line key on your DSS Console.
    To prevent a member of your Privacy Release Group from joining your call:
    1. Place or answer trunk call on line key.
    2. Press line key.
    A Privacy Release Group member cannot join your call.
    3. Repeat step 2 to allow or prevent users to join your call.N/A.
    Line key on(red).
    The line key is on (orange) at the extension that initially placed or answered the 
    call.
    Conversation with caller.
    Line key on (green) for every Privacy Release Group member that joins the call.
    Conversation with caller.
    Line key on (orange).
    Conversation with caller continues.
    Line key on (green). 
    						
    							Private Line
    300Chapter 1: FeaturesDS1000/2000 Software Manual
    Private Line
    Description
    A Private Line is a trunk reserved for a keyset for placing and answering calls. A user with a Private 
    Line knows when important calls are for them. Additionally, the user has their own trunk for plac-
    ing calls that is not available to others in the system.
    There are three types of Private Lines:
    Incoming Only
    The keyset has a Private Line only for incoming calls. The user cannot place a call on the Pri-
    vate Line. A customer service representative may want an incoming only Private Line to be sure 
    customers can always get through.
    Outgoing Only
    The keyset has a Private Line only for outgoing calls. The Private Line does not ring for incom-
    ing calls. A service dispatcher may want an ougoing only Private Line so they can always get in 
    touch with field technicians.
    Both Ways
    The keyset has a Private Line for both incoming and outgoing calls. An executive may want a 
    both ways Private Line that is available only to them for placing and answering calls.
    You can optionally set up shared Private Lines between a group of co-workers that work closely 
    together.
    Conditions
    None
    Default Setting
    No Private Lines programmed.DS2000 Fixed Slot
    Available. DS2000 U Slot
    DS1000
    You can have a line reserved exclusively for your own use. 
    						
    							Private Line
    DS1000/2000 Software ManualChapter 1: Features301
    Programming Guide
    Step-by-step guide for setting up Private 
    Lines (Page 1 of 2)
    Step 1: Should extension have a Private Line
    • In Program 1001 - Trunk Circuit Type (page 498), 
    assign the correct circuit type to the Private Line.
    • Stop.
    Step 2: Should Private Line be exclusively for only one extension?
    • In Program 1701 - Line Key (page 518), make 
    sure that only the extension with the Private Line 
    has a line key for the trunk (code 03 followed by 
    the trunk number 1-48 in DS2000, 1-6 in DS1000).
         OR
    In 
    Program 1704 - Line Key (page 528), option-
    ally assign the Private Line to a key on the DSS 
    Console (code 01 followed by the trunk number 
    1-
    48 in DS2000, 1-6 in DS1000
    ).
    • In Program 1803 - Extension Line Access Assign-
    ments (page 546), make sure that the extension 
    with the Private Line is the only phone that has 
    access to the trunk. See step 3 below for the spe-
    cifics.
    • In Program 1701 - Line Key (page 518), assign 
    line keys (code 03 followed by the trunk number 
    [1-48 in DS2000, 1-6 in DS1000]) for all exten-
    sions that will share the Private Line.
         OR
    In Program 1704 - Line Key (page 528), option-
    ally assign the Private Line to a key on the DSS 
    Console (code 01 followed by the trunk number 
    [1-48 in DS2000, 1-6 in DS1000]).
    If yes
    If no
    If yes
    If no 
    						
    							Private Line
    302Chapter 1: FeaturesDS1000/2000 Software Manual
    Programming List
    Program 1001 - Trunk Circuit Type (page 498)
    Assign the correct circuit type to the Private Line.
    Program 1701 -  Line Key (page 518)
    Assign the Private Line to a line key (code 03 followed by the trunk number [1-48 in DS2000, 
    1-6 in DS1000]).
    Program 1704 -  Line Key (page 528)
    Optionally assign the Private Line to a key on the DSS Console (code 01 followed by the 
    trunk number [1-48 in DS2000, 1-6 in DS1000]).
    Program 1803 - Extension Line Access Assignments (page 546)
    For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
    only. 2 = Outgoing only, 3 = Full access).
    Program 1805 - Ring Assignments (page 551)
    Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
    day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night). Check 
    to be sure this program applies to this feature.
    Step 3: Should Private Line be incoming, outgoing or both ways?
    • In Program 1803 - Extension Line Access Assign-
    ments (page 546), enter 1 for incoming only 
    access.
    • In Program 1805 - Ring Assignments (page 551), 
    make sure only the extension with the Private 
    Line rings for the trunk.
    • In Program 1803 - Extension Line Access Assign-
    ments (page 546), enter 2 for outgoing only 
    access.
    • In Program 1805 - Ring Assignments (page 551), 
    make sure no extensions ring for the trunk.
    • In Program 1803 - Extension Line Access Assign-
    ments (page 546), enter 3 for full access.
    • In Program 1805 - Ring Assignments (page 551), 
    make sure only the extension with the Private 
    Line rings for the trunk. Step-by-step guide for setting up Private 
    Lines (Page 2 of 2)
    Incoming
    Outgoing
    Both 
    						
    All NEC manuals Comments (0)

    Related Manuals for NEC Ds2000 Software Instructions Manual