NEC Ds2000 Software Instructions Manual
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Save Number Dialed DS1000/2000 Software ManualChapter 1: Features323 Programming List Program 1701 - Save Key (page 520) Assign a Save key to a keyset Programmable Function Key (code 25). Program 1704 - Save Key (page 530) Assign a Save key to a DSS Console (code 25). Other Related Features Account Codes (page 34) Save Number Dialed does not store Account Codes. This means that the user must manually enter an Account Code to have it included with a call dialed using Save Number Dialed. Central Office Calls, Placing (page 93) Save an outside number, then easily redial it later on. Direct Station Selection (DSS) Console (page 128) A DSS Console can have a Save key. Last Number Redial (page 236) Last Number Redial also simplifies dialing important numbers. Off-Premise Extensions / On-Premise SLT Extensions (page 274) Save Number Dialed is not available to on- and off-premise SLTs. Single Line Telephones (page 330) Save Number Dialed is not available to SLTs. Trunk (Line) Queuing / Trunk Callback (page 402) If an extension user presses their Save key and hears busy, they can dial 2 to wait in line for the trunk to become available. The system will automatically redial the call. However, if the user hangs up to convert the queue to a Trunk Callback, the system will not redial the saved call once the trunk connects. Step 2: Should DSS Console have a Save key? • In Program 1704 - Save Key (page 530), enter code 25. • In Program 1704 - Save Key (page 530), do not enter code 25 to assign a key as a Save key. Step-by-step guide for setting up Save Number Dialed (Page 2 of 2) If yes If no
Save Number Dialed 324Chapter 1: FeaturesDS1000/2000 Software Manual Feature Operation To save the outside number you just dialed (up to 32 digits): 1. Press Save Number Dialed Key. The system stores the number you just dialed. To redial a saved number: 1. (Optional) Press a line key to preselect a trunk for the call. 2. Press Save Number Dialed key. The stored number dials out. If you hear busy, you may be able to dial 2 and wait in line for the trunk to become free.Stored number dialing out. Line/loop key triple Wink On (green).
Selectable Display Messaging DS1000/2000 Software ManualChapter 1: Features325 Selectable Display Messaging Description An extension user can select a preprogrammed Selectable Display Message for their extension. Display keyset callers see the selected message when they call the user’s extension. Selectable Dis- play Messaging provides personalized text messaging. For example, an extension user could select the message “GONE FOR THE DAY.” Any display keyset user calling the extension would see the message. Other than displaying the message, the system puts the call though normally. The are 16 Selectable Display Messages (01-16), set up in system programming. Messages 01-09 are preset by default, but can be changed to meet the site requirements. Messages 10-16 are initially undefined. Any message can be appended by the extension user. For example, a user could select message 09 (OUT UNTIL) and append the time they are expected back (e.g., 5:00). The total length of the message plus any user appended entries cannot exceed 20. Selectable Display Messages can- not begin with numbers. Following are the 16 default Selectable Display Messages.DS2000 Fixed Slot Available. DS2000 U Slot DS1000 While you’re away from the phone, display telephone callers can receive personalized text mes- sages you set up. OptionDefault Message 01 CALL (plus 15 user entries) Message 02BACK BY (plus 12 user entries) Message 03MEETING IN RM (plus 4 user entries) Message 04OUT TO LUNCH (plus 7 user entries) Message 05GONE FOR THE DAY (plus 3 user entries) Message 06ON VACATION (plus 8 user entries) Message 07ON BUSINESS TRIP (plus 3 user entries) Message 08IN THE MEETING (plus 7 user entries) Message 09OUT UNTIL (plus 10 user entries) Message 10Undefined (up to 20 characters) Message 11Undefined (up to 20 characters) Message 12Undefined (up to 20 characters) Message 13Undefined (up to 20 characters) Message 14Undefined (up to 20 characters) Message 15Undefined (up to 20 characters)
Selectable Display Messaging 326Chapter 1: FeaturesDS1000/2000 Software Manual Conditions None Default Setting See the table above. Programming Guide Programming List Program 1001 - Internal Call Forwarding (page 440) Enter Y to enable Call Forwarding. Program 0801 - Selectable Display Messages (page 496) Program the system’s 16 Selectable Display Messages (up to 20 characters long). Program 1801 - Extension Class of Service Assignment (page 533) Assign an extension’s Class of Service. Message 16Undefined (up to 20 characters) Step-by-step guide for setting up Selectable Display Messaging Step 1: Should extension be able to enable Selectable Display Messaging? • In Program 1001 - Internal Call Forwarding (page 440), enter Y. • In Program 1801 - Extension Class of Service Assignment (page 533), assign an extension’s Class of Service. • In Program 1001 - Internal Call Forwarding (page 440), enter N. • In Program 1801 - Extension Class of Service Assignment (page 533), assign an extension’s Class of Service. Step 2: Do you want to change the default Selectable Display Messages or create new ones? • In Program 0801 - Selectable Display Messages (page 496), edit the Selectable Display Messages. • Do not make any changes to Program 0801 - Selectable Display Messages (page 496). OptionDefault If yes If no If yes If no
Selectable Display Messaging DS1000/2000 Software ManualChapter 1: Features327 Other Related Features Call Forwarding (page 65) Enabling or canceling Call Forwarding cancels an extension’s Selectable Display Messaging. Removing Trunks and Extensions From Service (page 311) Removing and returning an extension to service does not cancel an extension’s Selectable Display Messaging. Single Line Telephones (page 330) SLTs cannot use Selectable Display Messaging. Speed Dial (page 332) Personal Speed Dial keys can store the codes that enable Selectable Display Messaging. Feature Operation To select a Selectable Display Message: 1. Press ICM. 2. Dial *38 + Message number (01-16). You can press VOL or VOL to scroll through the messages instead of dialing the message number. 3. Press HOLD. 4. Enter any additional digits. The total number of digits/characters in the message cannot exceed 20. Use any valid characters, digits or symbols (just as if you were entering names). Refer to the table below when entering digits. 5. Press HOLD. 6. Press SPK to hang up. DND is on while the Selectable Display Message is active. To cancel a Selectable Display Message: 1. Press ICM. 2. Dial *30. 3. Press SPK to hang up.Dial tone. ICM and SPK on. Dial tone stops. ICM on, SPK flashes. Dial tone. ICM and SPK on. Dial tone. ICM and SPK on. Dial tone stops. ICM, SPK and DND go out.
Selectable Display Messaging 328Chapter 1: FeaturesDS1000/2000 Software Manual Use the following table when entering or appending messages: Keys for Entering Names Press this key:Then one of these keys to enter the character in the white cell: 1234# 1& - (dash)1/ (backslash)1‘(apostrophe)11 2 ABC 2 3DEF 3 4GH I 4 5JKL 5 6MNO 6 7PQRS7 8TUV 8 9WX Y Z 9 0SPACE : 0 ** # To enter characters in lower case (e.g., e instead of E), press MW before pressing the key in the first shaded column. Use LND to backspace over (erase) any characters you want to correct. 1In software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available.
Silent Monitor DS1000/2000 Software ManualChapter 1: Features329 Silent Monitor Description DS2000 Fixed Slot See Monitor / Silent Monitor on page 257. DS2000 U Slot DS1000
Single Line Telephones 330Chapter 1: FeaturesDS1000/2000 Software Manual Single Line Telephones Description DS2000 Fixed Slot Available. Refer to Off-Premise Extensions / On-Premise SLT Extensions on page 274 for more. DS2000 U Slot DS1000
Soft Keys DS1000/2000 Software ManualChapter 1: Features331 Soft Keys Description DS2000 Fixed Slot See Interactive Soft Keys on page 206. DS2000 U Slot DS1000
Speed Dial 332Chapter 1: FeaturesDS1000/2000 Software Manual Speed Dial Description Speed Dial gives an extension user quick access to frequently called numbers. There are two types of Speed Dial: System and Personal. Speed Dial numbers can be up to 32 digits long, using 0-9, # and *. Every Speed Dial can have a programmed name up to 16 characters long. The name shows in the telephone display as the Speed Dial number dials out. Speed Dial can store outside numbers and Intercom digits. The capability to store Intercom digits provides the user with “one-touch” access to features they use most often. For example, a user can have a Speed Dial bin that simplifies forwarding calls to Voice Mail or a co-worker. System Speed Dial System Speed Dial gives every extension access to the same set of stored numbers. The system pro- vides up to 1000 System Speed Dial numbers. Depending on the system option selected (see Pro- gramming Guide below), the system provides either 10, 100 or 1000 System Speed Dial numbers. Personal Speed Dial Personal Speed Dial provides extensions with 20 numbers stored privately for their own use. The Per- sonal Speed Dial keys on a DSS Console access the same bins as the extension to which it is attached. Allocating Speed Dial Blocks The system allows up to 1240 unique Speed Dial numbers (bins). Bins are grouped into 62 distinct blocks, with 20 numbers in each block. Review the table below and keep the following bullets in mind when setting up Speed Dial:DS2000 Fixed Slot Available. DS2000 U Slot• The Super Display telephone display shows the first 10 characters of the programmed Personal Speed Dial name (or first 10 digits of stored number if there is no name). Previous versions showed bin number only. • User Programmable Feature steps added. • Software version 02.01.07 or higher is recommended for Speed Dial bin chaining applications. DS1000• The Super Display telephone display shows the first 10 characters of the programmed Personal Speed Dial name (or first 10 digits of stored number if there is no name). Previous versions showed bin number only. •Software version 02.01.07 or higher is recommended for Speed Dial bin chaining applications. Instead of dialing a long telephone number to reach a client or customer, use Speed Dial instead. Also, store Intercom digits for quick access to commonly used features. System Speed DialPersonal Speed Dial Total BinsTotal BlocksBlock NumbersTotal BinsTotal BlocksBlock Numbers 10 (20-29) 1 1 (10 bins not used) 1220 61 2-61 100 (200-299) 5 1-5 1140 57 6-62 1000 (2000-2999)50 1-50 240 12 51-62