NEC Ds2000 Software Instructions Manual

							Loop Keys
DS1000/2000 Software ManualChapter 1: Features243
Programming Guide
Step-by-step guide for setting up Loop Keys
Step 1: Should extension have a Switched Loop Key?
• In Program 1701 - Switched Loop Key 
(page 517), assign a key as a Switched Loop Key 
(code 01).
• In Program 1701 - Switched Loop Key 
(page 517), do not assign a key as a Switched 
Loop Key (code 01).
Step 2: Should extension be able to use Switched Loop Key for answering outside calls?
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign incoming (1) or full (3) 
access to the trunks that should be able to ring the 
Switched Loop Key. Be sure all trunks assigned 
ringing in 1805 below also have incoming or full 
access.
• In Program 1805 - Ring Assignments (page 551), 
assign day/night ringing (2), night only ringing 
(3), or delayed day/night ringing (4) to each trunk 
that should be able to ring the Switched Loop 
Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), do not assign incoming (1) or 
full (3) access to the trunks that should be able to 
ring the Switched Loop Key.
Step 3: Should extension user be able to place outgoing calls on Switched Loop Keys?
• In Program 1002 - Trunk Groups (page 506), 
assign installed trunks to trunk groups. 
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign outgoing (2) or full (3) 
access to the trunks that should be available for 
placing calls from the Switched Loop Key.
• In Program 1002 - Trunk Groups (page 506), do 
not assign installed trunks to trunk groups.
If yes
If no
If yes
If no
If yes
If no 
						

							Loop Keys
244Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 1002 - Trunk Groups (page 506)
Assign trunks to trunk groups.
Program 1701 -  Switched Loop Key (page 517)
Assign a programmable key on an extension as a Switched Loop Key (code 01).
Program 1701 -  Fixed Loop Key (page 517)
Assign a programmable key on an extension as a Loop Key (code 02). You make a separate 
assignment for inbound and outbound. The options are 00-08 (Trunk Groups 0-8).
Step 4: Should extension have Fixed Loop Keys?
• In Program 1701 - Fixed Loop Key (page 517), 
assign a key as a Fixed Loop Key (code 02).
• In Program 1002 - Trunk Groups (page 506), 
assign installed trunks to the trunk groups 
assigned to the Fixed Loop Keys.
• In Program 1701 - Fixed Loop Key (page 517), do 
not assign a key as a Fixed Loop Key (code 02).
Step 5: Should extension have Fixed Loop Keys for answering outside calls?
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign incoming (1) or full (3) 
access to the trunks in the assigned group that 
should be able to ring the Fixed Loop Key. Be 
sure all trunks assigned ringing in 1805 below 
also have incoming or full access.
• In Program 1805 - Ring Assignments (page 551), 
assign day/night ringing (2), night only ringing 
(3), or delayed day/night ringing (4) to each trunk 
in the group that should be able to ring the Fixed 
Loop Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), do not assign incoming (1) or 
full (3) access to the trunks in the assigned group 
that should be able to ring the Fixed Loop Key.
Step 6: Should extension user be able to place outgoing calls on Fixed Loop Keys?
• In Program 1803 - Extension Line Access Assign-
ments (page 546), assign outgoing (2) or full (3) 
access to the trunks that should be available for 
placing calls from the Fixed Loop Key.
• In Program 1803 - Extension Line Access Assign-
ments (page 546), do not assign outgoing (2) or 
full (3) access to the trunks that should be avail-
able for placing calls from the Fixed Loop Key. Step-by-step guide for setting up Loop Keys
If yes
If no
If yes
If no
If yes
If no 
						

							Loop Keys
DS1000/2000 Software ManualChapter 1: Features245
Program 1803 - Extension Line Access Assignments (page 546)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 551)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Automatic Handsfree (page 50)
Automatic Handsfree allows the keyset user to answer a call ringing a line key without lifting 
the handset; they just press the line key instead.
Call Forwarding (page 65)
Call Forwarding will not reroute a call ringing a loop key (unless the call is a DIL or trans-
ferred call).
Central Office Calls, Answering (page 87)
An extension user can press a Loop Key to answer an outside call.
Central Office Calls, Placing (page 93)
An extension user can press a Loop Key to place an outside call.
Direct Inward Line (page 118)
When you assign a trunk as a DIL, it continues to flash its previously programmed line/loop 
key assignments. It will ring line/loop keys only after diverting to Key Ring.
Line Keys (page 238)
Loop keys also provide one-button access to trunks.
Ringing Line Preference (page 319)
Ringing Line Preference allows an extension user to answer a call ringing a loop key just by 
lifting the handset.
Trunk Groups (page 405)
Switched and Fixed Loop Keys use the system’s Trunk Groups. 
						

							Loop Keys
246Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To answer a call on a Loop Key:
1. Lift handset.
2. Press Switched Loop Key.
To place a call on a Loop Key:
1. Lift handset.
2. Press Loop Key.
3. Dial trunk group code (0-8).
4. Dial outside number.Trunk ringing.
Loop Key flashing (red).
Conversation with caller.
Loop Key on (green).
Intercom dial tone.
Loop Key on (green).
Trunk dial tone.
Loop Key on (green). 
						

							Meet-Me Conference
DS1000/2000 Software ManualChapter 1: Features247
Meet-Me Conference
Description
With Meet-Me Conference, an extension user can set up a telephone meeting with their co-workers. 
Each party joins the Conference by dialing a Meet Me Conference code. Meet Me Conference lets 
extension users have a telephone meeting — without leaving the office. Users must join the meeting 
within the Meet-Me Conference interval.
The system has two Meet-Me Conference codes (#11 and #12). After a Meet-Me Conference is set 
up and the Meet-Me Conference interval expires, the code used becomes available for a new meet-
ing. Since Meet-Me Conference is a type of Conference, the system’s Conference capacity deter-
mines:
The number of users that can join a Meet-Me Conference
and 
The number of simultaneous conferences. 
The following table shows the Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them.
Conditions
None
Default Setting
Meet-Me Conference enabled.DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Set up a multiple-party telephone conversation with your co-workers.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference
(total of all Conferences system-wide)32
Maximum simultaneous conferences 8
Maximum parties in any one Conference
(trunks and/or extensions)8 
						

							Meet-Me Conference
248Chapter 1: FeaturesDS1000/2000 Software Manual
Programming Guide
Programming List
Program 0401 - Meet-Me Conference (page 456)
When a user initiates a Meet-Me Conference, the system waits this interval for the Paged 
party to join the call.
Other Related Features
The following features also allow different types of multiple party calls:
Barge In (Intrusion) (page 57)
Conference (page 111)
Group Listen (page 181)
Privacy (page 295)
Tandem Trunking / Unsupervised Conference (page 379) Step-by-step guide for setting up Meet-Me 
Conference
Step 1: When a co-worker hears a Page for them to join a Meet-Me Conference, do they have 
enough time to join the telephone meeting?
• In Program 0401 - Meet-Me Conference 
(page 456), leave the Meet Me Conference inter-
val at its assigned value.
• In Program 0401 - Meet-Me Conference 
(page 456), lengthen the Meet Me Conference 
interval to meet the site requirements.
Step 2: When co-worker’s are joining a Meet-Me Conference, is the length of time they have 
to join the meeting excessive?
• In Program 0401 - Meet-Me Conference 
(page 456), shorten the the Meet Me Conference 
interval.
• In Program 0401 - Meet-Me Conference 
(page 456), leave the Meet Me Conference inter-
val at its currently assigned value.
If yes
If no
If yes
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							Meet-Me Conference
DS1000/2000 Software ManualChapter 1: Features249
Feature Operation
To set up a Meet-Me Conference:
1. Page parties and announce the Meet-Me Conference code (#11 or #12).
See Paging on page 281 for more on how to page your co-workers.
2. Do not hang up.
3. Press 
ICM.
4. Dial announced Meet-Me Conference code (#11 or #12).
Your co-worker’s must join the telephone meeting within the Meet Me Conference 
time.
To join a Meet-Me Conference:
1. Listen for paged invitation to join the Conference.
2. Press 
ICM.
3. Dial announced Meet-Me Conference code (#11 or #12).
You can join the telephone meeting within the Meet Me Conference time.Intercom dial tone.
ICM on (red).
Conversation with coworkers.
• When the first co-worker joins the Conference, 
ICM flashes fast (until the 
Meet-Me Conference interval expires).
• When the second and succeeding co-worker’s join, 
ICM goes out.
Intercom dial tone.
ICM on (red).
Conversation with coworkers.
• When the first co-worker joins the Conference, 
ICM flashes fast (until the 
Meet-Me Conference interval expires).
• When the second and succeeding co-worker’s join, 
ICM goes out. 
						

							Message Waiting
250Chapter 1: FeaturesDS1000/2000 Software Manual
Message Waiting
Description
An extension user can leave a Message Waiting indication at a busy or unanswered extension 
requesting a return call. The indication is a flashing MW key at the called extension. Answering the 
Message Waiting automatically calls the extension which left the indication. Message Waiting  
ensures that a user will not have to recall an unanswered extension. It also ensures that a user will 
not miss calls when their extension is busy or unattended.
Additionally, Message Waiting lets extension users:
Cancel all messages left at their extension.
Cancel message they left at co-worker’s extensions.
Scroll through their Messages Waiting and select a co-worker to call back.
An extension user can leave Messages Waiting at any number of extensions. Also, any number of 
extensions can leave a Message Waiting at the same extension.
Conditions
A power failure or system reset cancels all Messages Waiting system wide.
Default Setting
Enabled
Programming Guide
DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Leave a Message Waiting request for a return call.
Step-by-step guide for setting up Message 
Waiting
Step 1: Should the system have Message Waiting capability (applicable only when Voice Mail 
is not
 installed)?
• In Program 0201 - Voice Mail Installed 
(page 446), enter N to disable Voice Mail.
• The system can have Message Waiting or Voice 
Mail, not both.
• In Program 0201 - Voice Mail Installed 
(page 446), enter Y to enable Voice Mail.
If yes
If no 
						

							Message Waiting
DS1000/2000 Software ManualChapter 1: Features251
Programming List
Program 0201 - Voice Mail Installed (page 446)
Enter N to disable Voice Mail and enable Message Waiting.
Other Related Features
Call Forwarding (page 65)
An extension user cannot leave a Message Waiting at an co-worker that has Call Forwarding 
Immediate (*34) enabled. Pressing MW automatically leaves a message at the forwarding desti-
nation instead.
An extension user cannot leave a Message Waiting at a busy co-worker that has Call Forwarding 
Busy/No Answer (*32) enabled. Pressing MW will automatically leave a message at the for-
warding destination instead.
Do Not Disturb (page 146)
An extension user can leave a Message Waiting at an extension in Do Not Disturb.
Intercom (page 227)
A user can leave a Message Waiting after placing an Intercom call to a busy co-worker.
Voice Mail (page 414)
A system can have either Voice Mail or Message Waiting activated — not both.
Voice Over (page 428)
An extension user cannot leave a Message Waiting after using Voice Over.
Feature Operation
To leave a Message Waiting:
1. Place Intercom call to co-worker.
The extension you call can be unanswered, busy or in Do Not Disturb.
2. Press 
MW.
3. Hang up.
MW flashes fast at the extension you call.
To answer a Message Waiting:
1. Lift handset.
2. Press 
MW.
If the extension you call is unanswered, busy or in DND, the system cancels Message 
Waiting.
If the called extension doesn’t answer, press your MW key to automatically leave them 
a message.
Normally, your MW key goes out. If it continues to flash, you have additional Messages 
Waiting.Intercom dial tone.
ICM on (red).
N/A
ICM on (red).
Two beeps or ringing, then conversation with co-worker.
ICM on (red). 
						

							Message Waiting
252Chapter 1: FeaturesDS1000/2000 Software Manual
To review your Messages Waiting and then select a message for a return call: 
1. Do not lift the handset.
2. Press 
MW.
The first message displays. Press MW repeatedly to display additional Messages Wait-
ing, if any.
3. When the extension you want to call displays, lift the handset.
4. Press 
MW.
If the extension you call is unanswered, busy or in DND, the system cancels Message 
Waiting.
If the called extension doesn’t answer, press your Message Waiting key to automati-
cally leave them a message.N/A
MW flashing fast (red).
Two beeps or ringing.
MW flashing fast (red).