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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Installation And Test For Single-Carrier Cabinets Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Installation And Test For Single-Carrier Cabinets Manual
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DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-25 grade of service The numb er of call attemp ts that fail to rec eive servic e immed iately. Grad e of servic e is also exp ressed as the q uantity of all c alls that are b loc ked or d elayed . ground-start trunk A trunk on whic h, for outgoing calls, the system transmits a req uest for servic es to a distant switching system b y g round ing the trunk ring lead . To receive the d ig its of the called numb er, that system g round s the trunk tip lead . When the system d etec ts this g round , the dig its are sent. GRS Generalized Route Selec tion H H0 An ISDN information transfer rate for 384-kbp s d ata d efined by CCITT and ANSI standards. H11 An ISDN information transfer rate for 1536-kb p s d ata defined b y CCITT and ANSI stand ard s. H12 An ISDN information transfer rate for 1920-kb p s d ata defined b y CCITT and ANSI stand ard s. handshaking logic A format used to initiate a d ata c onnec tion b etween two d ata module d evices. hertz (Hz) A unit of freq uenc y equal to one c yc le p er sec ond . high-reliability system A system having the following : two c ontrol carriers, d up lic ate exp ansion interfac e (EI) circ uit p ac ks in the PPN (in R5r with CSS), and d up licate switc h node c lock circuit p acks in the switch nod e (SN) c arriers. See also d up lic ated c ommon c ontrol, duplication, d up lic ation op tion, and c ritic al-reliab ility system. HNPA See home numb ering -p lan area c ode (HNPA). holding time The total leng th of time in minutes and second s that a fac ility is used d uring a call. home numbering-plan area code (HNPA) The local area c od e. The area c ode d oes not have to be d ialed to c all numb ers within the loc al g eog rap hic al area. hop Nond irect c ommunic ation b etween two switc h c ommunic ations interfac es (SCI) where the SCI messag e p asses automatically without intermed iate p rocessing through one or more intermed iate SC Is . host computer A comp uter, connec ted to a network, that p roc esses d ata from d ata-entry d evic es. hunt group A group of extensions that are assigned the Station Hunting feature so that a call to a b usy extension reroutes to an id le extension in the g roup . See also ACD work mod e.
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-26 Hz See hertz (Hz). I I1 The first information channel of DCP. I2 The second information channel of DCP. I2 Interface A proprietary interfac e used for the DEFINITY Wireless Business System for the rad io-c ontroller circuit p acks. Eac h interface p rovid es communication b etween the rad io-c ontroller circuit p ac k and up to two wireless fixed bases. I3 Interface A p rop rietary interface used for the DEFINITY Wireless Business System for the cell antenna units. Eac h wireless fixed b ase can c ommunic ate to up to four cell antenna units. IAS Inter-PBX Attend ant Servic e ICC Interc abinet c ab le or intercarrier c ab le ICD Inbound Call Director ICDOS International Customer-Dialed Op erator Service ICHT Incoming call-handling table ICI Inc oming call id entifier ICM Inb ound Call Management IDDD International Direc t Distance Dialing IDF Intermed iate d istribution frame IE Information element immediate-start tie trunk A trunk on whic h, after making a connec tion with a distant switc hing system for an outg oing c all, the system waits a nominal 65 ms b efore sending the d ig its of the c alled numb er. This allows time for the d istant system to p rep are to receive dig its. On an inc oming c all, the system has less than 65 ms to p rep are to receive the dig its.
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-27 IMT Intermac hine trunk in Inc h INADS Initialization and Administration System incoming gateway A PBX that routes an incoming c all on a trunk not ad ministered for Sup p lementary Servic es Protoc ol B to a trunk not ad ministered for Sup plementary Services Protocol B. information exchange The exchang e of data b etween users of two d ifferent systems, suc h as the switc h and a host comp uter, over a LAN. Information Systems Network (ISN) A WAN and LAN with an op en arc hitecture c ombining host c omputers, minicomp uters, word p rocessors, storag e d evices, PCs, hig h-sp eed p rinters, and nonintelligent terminals into a sing le p ac ket-switching system. INS ISDN Network Servic e inside call A call p lac ed from one telephone to another within the loc al c ommunic ations system. Integrated Services Digital Network (ISDN) A pub lic or p rivate network that p rovid es end -to-end d ig ital c ommunic ations for all servic es to whic h users have ac cess by a limited set of stand ard multip urp ose user-network interfaces d efined b y the CCITT. Throug h internationally ac c ep ted stand ard interfac es, ISDN p rovid es dig ital circuit-switc hed or pac ket-switc hed c ommunic ations within the network and links to other ISDNs to p rovid e national and international d igital c ommunic ations. See also Integ rated Servic es Digital Network Basic Rate Interfac e (ISDN-BRI) and Integ rated Servic es Dig ital Network Primary Rate Interfac e (ISDN-PRI). Integrated Services Digital Network Basic Rate Interface (ISDN-BRI) The interfac e b etween a communications system and terminal that inc lud es two 64-kb ps B-channels for transmitting voic e or d ata and one 16-kb ps D-channel for transmitting assoc iated B-channel c all c ontrol and out-of-b and sig naling information. ISDN-BRI also inc lud es 48 kbp s for transmitting framing and D-c hannel c ontention information, for a total interface sp eed of 192 kb p s. ISDN-BRI serves ISDN terminals and d igital terminals fitted with ISDN terminal ad ap ters. See also Integ rated Servic es Dig ital Network (ISDN) andInteg rated Servic es Dig ital Network Primary Rate Interfac e (ISDN-PRI). Integrated Services Digital Network Primary Rate Interface (ISDN-PRI) The interfac e b etween multip le c ommunic ations systems that in North America inc lud es 24 64-kb p s c hannels, correspond ing to the North Americ an d igital sig nal level-1 (DS1) standard rate of 1.544 Mbp s. The most c ommon arrang ement of channels in ISDN-PRI is 23 64-kbp s B-channels for transmitting voic e and d ata and 1 64-kb p s D-channel for transmitting assoc iated B-c hannel call control and out-of-band sig naling information. With nonfac ility-assoc iated sig naling (NFAS), ISDN-PRI can include 24 B-c hannels and no D-channel. See also Integ rated Servic es Digital Network (ISDN) andInteg rated Servic es Dig ital Network Basic Rate Interfac e (ISDN-BRI). intercept tone An tone that ind ic ates a dialing error or d enial of the servic e requested.
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-28 interface A common bound ary b etween two systems or pieces of eq uip ment. internal call A connection b etween two users within a system. International Telecommunications Union (ITU) Formerly known as International Teleg rap h and Telep hone Consultative Committee (CCITT), ITU is an international organization that sets universal stand ard s for d ata c ommunications, inc lud ing ISDN. ITU memb ers are from telec ommunic ations comp anies and org anizations around the world . See al so BX.25. International Telegraph and Telephone Consultative Committee See International Telec ommunic ations Union (ITU). interflow The ab ility for c alls to forward to other sp lits on the same PBX or a d ifferent PBX using the Call Forward All Calls feature. intraflow The ab ility for c alls to red irec t to other splits on the same PBX on a conditional or unc ond itional basis using call coverage busy, don’t answer, or all criteria. internal measurements BCMS measurements that are mad e b y the system. ACD measurements that are mad e external to the system (via External CMS) are referred to as external measurements. in-use lamp A red light on a multiap p earanc e voic e terminal that lig hts to show whic h c all ap p earanc e will b e selec ted when the handset is lifted or which c all ap pearanc e is active when a user is off-hook. INWATS Inward Wid e Area Telep hone Servic e IO Information outlet ISDN See Integrated Servic es Dig ital Network (ISDN). ISDN Gateway (IG) A feature allowing integ ration of the switc h and a host-b ased telemarketing ap p lication via a link to a g ateway adjunc t. The g ateway ad junc t is a 3B-based produc t that notifies the host-based telemarketing ap plication of call events. ISDN trunk A trunk administered for use with ISDN-PRI. Also c alled ISDN fac ility. ISDN-PRI terminal adapter An interface b etween end p oint ap plications and an ISDN PRI fac ility. ISDN-PRI terminal ad ap ters are c urrently availab le from other vend ors and are p rimarily d esig ned for vid eo conferenc ing ap p lic ations. Ac c ord ing ly, currently availab le terminal ad apters adap t the two p airs of vid eo cod ec d ata (V.35) and d ialing (RS-366) ports to an ISDN PRI fac ility. IS/DTT Integrated Services/d ig ital tie trunk ISN Information Systems Network
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-29 ISO International Stand ard s Org anization ISV Ind ependent software vendor ITP Installation test p roc ed ure ITU International Telec ommunic ations Union IXC Interexc hang e c arrier c ode K kHz Kilohertz kbps Kilobits p er sec ond kbyte Kilobyte kg Kilogram L LAN Loc al area network LAP-D Link Ac cess Proced ure on the D-c hannel LAPD Link Ac cess Proced ure d ata LATA Loc al ac c ess and transp ort area lb Pou nd LBO Line buildout LDN Listed d irec tory numb er LDS Long-d istanc e service
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-30 LEC Loc al exc hang e c arrier LED See lig ht-emitting d iod e (LED). light-emitting diode (LED) A semiconduc tor d evic e that p rod uces lig ht when voltag e is ap p lied. LEDs p rovid e a visual ind ic ation of the op erational status of hard ware c omp onents, the results of maintenanc e tests, the alarm status of c irc uit pac ks, and the activation of telep hone features. lightwave transceiver Hard ware that p rovid es an interface to fib er-op tic c ab le from p ort circ uit pac ks and DS1 c onverter circuit p acks. Lig htwave transc eivers convert elec trical sig nals to lig ht sig nals and vice versa. line A transmission path b etween a c ommunic ations system or CO switching system and a voic e terminal or other terminal. line appearance See ap p earanc e. line buildout A selec tab le outp ut attenuation is g enerally req uired of DTE eq uipment bec ause T1 c ircuits req uire the last sp an to lose 15–22.5 d B. line port Hard ware that p rovid es the acc ess p oint to a c ommunic ations system for eac h c irc uit assoc iated with a telep hone or data terminal. link A transmitter-rec eiver c hannel that c onnects two systems. link-access procedure on the D-channel (LAPD) A link-layer p rotoc ol on the ISDN-BRI and ISDN-PRI d ata-link layer (level 2). LAPD provid es d ata transfer between two d evic es, and error and flow c ontrol on multip le logic al links. LAPD is used for sig naling and low-sp eed pac ket d ata (X.25 and mode 3) on the sig naling (D-) channel and for mod e-3 data c ommunic ations on a b earer (B-) channel. LINL Loc al ind irect neig hb or link local area network (LAN) A networking arrang ement desig ned for a limited g eog raphical area. Generally, a LAN is limited in rang e to a maximum of 6.2 miles and p rovid es hig h-sp eed c arrier service with low error rates. Common c onfig urations inc lud e d aisy c hain, star (including c irc uit-switched), ring , and b us. logical link The communic ations p ath b etween a p roc essor and a BRI terminal. loop-start trunk A trunk on whic h, after estab lishing a c onnec tion with a d istant switc hing system for an outg oing call, the system waits for a sig nal on the loop formed by the trunk leads b efore send ing the d ig its of the c alled numb er. LSU Loc al storag e unit LW C Leave Word Calling
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-31 M MAC Med ium acc ess MADU Mod ular async hronous d ata unit main distribution frame (MDF) A devic e that mounts to the wall inside the system eq uipment room. The MDF p rovid es a connec tion p oint from outsid e telep hone lines to the PBX switc h and to the insid e telep hone stations. main-satellite-tributary A private network c onfiguration that c an either stand alone or ac cess an ETN. A main switch p rovid es interconnection, via tie trunks, with one or more sub tend ing switc hes, c alled satellites; all attend ant p ositions for the main/satellite config uration; and ac c ess to and from the pub lic network. To a user outsid e the c omp lex, a main/satellite config uration ap p ears as one switc h, with one listed d irec tory number (LDN). A trib utary switch is connec ted to the main switc h via tie trunks, b ut has its own attend ant p ositions and LDN. maintenance Activities involved in keep ing a telecommunications system in p rop er working c ond ition: the d etection and isolation of software and hard ware faults, and automatic and manual rec overy from these faults. management terminal The terminal that is used b y the system administrator to administer the switc h. The terminal may also b e used to ac c ess the BCMS feature. major alarm An ind ication of a failure that has c aused critic al d egrad ation of servic e and requires immed iate attention. Major alarms are automatically d isp layed on LEDs on the attend ant c onsole and maintenanc e or alarming c irc uit p ac k, log g ed to the alarm log , and rep orted to a remote maintenanc e fac ility, if ap p lic ab le. Manual-In work mode One of four ag ent work modes: the mod e in which an agent is read y to p roc ess another c all manually. Se e Auto-In Work mod e for a contrast. MAP Maintenanc e ac tion p roc ess MAPD Multiapp lic ation p latform for DEFINITY MA-UUI Messag e-Assoc iated User-to-User Sig naling Mbps Megabits per second M-Bus Memory b us Mbyte Megabyte
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-32 MCC Multic arrier c ab inet MCS Messag e Center Service MCT Malic ious Call Trac e MCU Multip oint c ontrol unit MDF Main distribution frame MDM Modular data module MDR Messag e detail record MEM Memory memory A devic e into whic h information can be cop ied and held , and from whic h information c an later b e ob tained. memory shadowing link An op erating -system condition that p rovid es a method for memory-resid ent p rog rams to b e more q uickly ac c essed , allowing a system to reb oot faster. message center An answering service that sup p lies ag ents to and stores messag es for later retrieval. message center agent A memb er of a messag e-center hunt group who takes and retrieves messag es for voic e-terminal users. MET Multib utton elec tronic telep hone MF Multifreq uency MFB Multifunc tion b oard MFC Multifrequency code MHz Meg ahertz MIM Manag ement information messag e minor alarm An ind ication of a failure that could affec t customer service. Minor alarms are automatically d isplayed on LEDs on the attend ant console and maintenanc e or alarming c irc uit p ac k, sent to the alarm log , and rep orted to a remote maintenance fac ility, if ap plicab le.
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-33 MIPS Million instruc tions per second MIS Manag ement information system MISCID Misc ellaneous id entification MMCS Multimed ia Call Server MMCH Multimed ia call hand ling MMI Multimed ia interfac e MMS Material Manag ement Servic es MO Maintenanc e ob jec t modem A devic e that c onverts d igital d ata sig nals to analog sig nals for transmission over telep hone circuits. The analog sig nals are converted b ac k to the orig inal d ig ital data sig nals b y another mod em at the other end of the c irc uit. modem pooling A cap ab ility that provid es shared c onversion resources (mod ems and d ata mod ules) for cost-effective ac c ess to analog fac ilities by data terminals. When need ed , mod em p ooling inserts a c onversion resourc e into the path of a d ata call. Mod em pooling serves b oth outg oing and inc oming c alls. modular processor data module (MPDM) A processor d ata mod ule (PDM) that c an b e c onfig ured to p rovid e several kind s of interfac es (RS-232C, RS-449, and V.35) to c ustomer-p rovid ed d ata terminal eq uip ment (DTE). See also processor data module (PDM). modular trunk data module (MTDM) A trunk d ata module that can be config ured to provid e several kind s of interfaces (RS-232, RS-449, and V.35) to customer-p rovid ed d ata terminal eq uip ment. modulator-demodulator See mod em. monitored call See ac tive-notific ation c all. MOS Messag e-oriented sig naling MPDM Modular processor data module MS Messag e server
DEFINITY Enterprise Communication Server Release 8.2 Installation and Test for Single-Carrier Cabinets 555-233-120 Issue 1 April 2000 Glossary and Abbreviations GL-34 ms Millisecond MS/T Main satellite/trib utary MSA Messag e servic ing ad junc t MSG Messag e servic e MSL Material stocking loc ation MSM Mod ular System Manag ement MSS Mass storag e system MSSNET Mass storag e/network c ontrol MT Manag ement terminal MTDM Mod ular trunk data mod ule MTP Maintenanc e tap e p roc essor MTT Multitasking terminal multiappearance voice terminal A terminal equipp ed with several call-ap pearance b uttons for the same extension, allowing the user to hand le more than one call on that same extension at the same time. Multicarrier cabinet A struc ture that hold s one to five carriers. See also sing le-c arrier c ab inet. Multifrequency Compelled (MFC) Release 2 (R2) signaling A signal c onsisting of two freq uency comp onents, such that when a sig nal is transmitted from a switch, another signal acknowled g ing the transmitted sig nal is received b y the switc h. R2 d esig nates sig naling used in the United States and in c ountries outsid e the United States. multiplexer A devic e used to comb ine a numb er of ind ivid ual channels into a sing le c ommon b it stream for transmission. multiplexing A process whereb y a transmission fac ility is d ivid ed into two or more channels, either b y sp litting the freq uenc y b and into a number of narrower b and s or by divid ing the transmission channel into succ essive time slots. See also time-d ivision multiplexing (TDM). multirate The new N x DS0 servic e (see N x DS0).