Kyocera TASKalfa 552ci User Manual
Have a look at the manual Kyocera TASKalfa 552ci User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 73 Kyocera manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 348
Troubleshooting
10-12 1104Failed to send the e-mail.Check the e-mail address.
* If the address is rejected by the
domain, you cannot send the e-mail.3-25
Failed to send i-FAX. Check the i-FAX address.
*If the address is rejected by the
domain, you cannot send i-FAX.FA X S y s t e m ( S )
Operation Guide
Chapter 8
Internet Faxing
(i-FAX) (Option)
1105Failed to send via SMB. Select [On] of the SMB settings on
the COMMAND CENTER.2-18
Failed to send the e-mail. Select [On] of the SMTP settings on...](http://img.usermanuals.tech/thumb/2828/37321/w64_Kyocera_TASKalfa_552ci-347.png "Page 348
Troubleshooting
10-12 1104Failed to send the e-mail.Check the e-mail address.
* If the address is rejected by the
domain, you cannot send the e-mail.3-25
Failed to send i-FAX. Check the i-FAX address.
*If the address is rejected by the
domain, you cannot send i-FAX.FA X S y s t e m ( S )
Operation Guide
Chapter 8
Internet Faxing
(i-FAX) (Option)
1105Failed to send via SMB. Select [On] of the SMB settings on
the COMMAND CENTER.2-18
Failed to send the e-mail. Select [On] of the SMTP settings on...")
![Page 350
Troubleshooting
10-14
Responding to Authentication Server Connection Error
If an error occurs when connecting to the authentication server, check the error message and follow the
corresponding corrective action appears on the operation panel.
Responding to an Attention Indicator Flashes
If an attention indicator flashes, press [Status/Job Cancel] to check an error message. If the message is not
indicated on the touch panel when [Status/Job Cancel] is pressed or the attention indicator flashes for 1.5...](http://img.usermanuals.tech/thumb/2828/37321/w64_Kyocera_TASKalfa_552ci-349.png "Page 350
Troubleshooting
10-14
Responding to Authentication Server Connection Error
If an error occurs when connecting to the authentication server, check the error message and follow the
corresponding corrective action appears on the operation panel.
Responding to an Attention Indicator Flashes
If an attention indicator flashes, press [Status/Job Cancel] to check an error message. If the message is not
indicated on the touch panel when [Status/Job Cancel] is pressed or the attention indicator flashes for 1.5...")
Troubleshooting 10-15 10 Clearing Paper Jams If a paper jam occurs, the touch panel will display Paper Jam. and the machine will stop. Refer to these procedures to remove the jammed paper. Jam Location Indicators If a paper jam occurs, the location of the jam will be displayed as the following figure with a letter corresponding to the affected component in the machine. Clearing instructions will also be displayed. Status10/10/2008 10:10 Hold JAM 1.Remove any paper that is inside. 2.Open the fuser cover and remove the jammed paper. 3.Open cassette 1. 4.Remove the paper. 5.Set the cassette and close the cover. Paper jam. 03/05 Job No.: Job Name: User Name: doc200810101010 000021 Mike Status10/10/2008 10:10Hold JAM Paper jam. 01/031.Remove the paper. 2.Open the fuser cover and remove the jammed paper. 3.Close the cover. Job No.: Job Name: User Name:doc200810101010 000021 Mike I I IIH G G G E D D D E E I I IE A B C F F C I I I Paper Jam Location IndicatorPaper Jam Location Reference Page A Cassette 110-16 B Cassette 210-17 C Cassette 3 or 4 (Option)10-18 D Multi Purpose Tray10-19 E Duplex unit10-23 F Inside the left cover 1, 3 or 410-22 G Fixing unit10-26 H Document processor (Option)10-28 I Document finisher (Option)10-29 Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-16 After you remove the jam, the machine will warm up again and the error message will be cleared. The machine resumes with the page which jam has occurred. Precautions with Paper Jams • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming. • Discard paper that has jammed in the optional document finisher. A page affected by a paper jam will be printed again. CAUTION: The fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting burned. Cassette 1 Follow the steps below to clear paper jams in cassette 1. 1Pull up left cover 1 lever and open the left cover 1. 2Remove the jammed paper. 3Pull out cassette 1. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-17 10 4Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. 5Push cassette 1 back in place securely. 6Press the specified position to close left cover 1. Cassette 2 Follow the steps below to clear paper jams in cassette 2. 1Open left cover 3. 2Remove the jammed paper. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-18 3Pull out cassette 2. 4Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. 5Push cassette 2 back in place securely. 6Close left cover 3. Optional Cassettes 3 and 4 Follow the steps below to clear paper jams in cassettes 3 or 4 when using the optional paper feeder. 1Open left cover 4. 2Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-19 10 3Pull out the cassette in use. 4Remove the jammed paper. 5Push the cassette back in place securely. 6Close left cover 4. Multi Purpose Tray Follow the steps below to clear paper jams in the multi purpose tray. 1Remove all papers from the multi purpose tray. 2If paper is jammed inside, pull the paper toward you to remove. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-20 3Pull up left cover 1 lever and open the left cover 1. 4Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. 5Open the feed guide B1. 6Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-21 10 7Pull out cassette 1. 8Turn the lower green knob (B2) to the left at least 10 times. 9Remove the jammed paper. If you cannot remove the paper, proceed with the next step. 10Pull out paper feed unit (B3). Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-22 11Open paper feed unit cover (B4) and remove the jammed paper. 12Push paper feed unit (B3) back in place, and push the cassette back in place securely. 13Press the specified position to close left cover 1. Inside the Left Covers 1, 3 and 4 Follow the steps below to clear paper jams inside left cover 1, 3 or 4 when using the optional paper feeder. 1Open the left cover where the paper is jammed inside. 2Remove the jammed paper. If the paper tears, remove every loose scrap from inside the machine. 3Close the left cover. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-23 10 Duplex Unit Follow the steps below to clear paper jams in the duplex unit. 1Pull up left cover 1 lever and open the left cover. 2Remove the jammed paper. 3Press the specified position to close left cover 1. Downloaded From ManualsPrinter.com Manuals
Troubleshooting 10-24 Duplex Unit and Cassette 1 Follow the steps below to clear paper jams in duplex unit and cassette 1. 1Pull up left cover 1 lever and open the left cover. 2Remove the jammed paper. 3Press the specified position to close left cover 1. 4If the left cover 2 indicator is flashing, open left cover 2. Downloaded From ManualsPrinter.com Manuals