Palm Tungsten W PDA Phone Instructions
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Network preferences 347 Selecting a service Use the Service setting to select the service template for your wireless service provider or a dial-in server. Service templates are a set of wireless service provider and dial-in server configuration settings that you can create, save, and reuse. Also, you can create new service templates. See “Creating additional service templates” later in this chapter. To select a service: 1.Tap the Service pick list. 2.Select the predefined service template you want to use. Entering a username The User Name setting identifies the name you use when you log in to your wireless service provider or your dial-in server. Although this field can contain multiple lines of text, only two lines appear onscreen. To enter a username: 1.Tap the User Name field. 2.Enter your username. NOTEMost dial-in servers do not accept spaces in the username. Tap here to display a list of service templates Enter your username here
Chapter 21 Setting Preferences for Your Handheld 348 Entering a password The Password box identifies the password you use to log in to your server or wireless service provider. Your entry in this field determines whether your handheld prompts you to enter a password each time you log in to your network: nIf you do not enter a password, your handheld displays the word “Prompt” in this field and asks you to enter a password during the login procedure. nIf you enter a password, your handheld displays the word “Assigned” in this field and does not prompt you to enter a password during the login procedure. If you are concerned about security, select the Prompt option and do not enter a password. To enter a password: 1.Tap the Password box. 2.Enter the password you use to log in to your server. . 3.Press Function + Enter , or tap OK. The Password field updates to display the word “Assigned.” Enter password here Tap here
Network preferences 349 Selecting a connection Use the Connection setting to select the method you want to use to connect to your wireless service provider or a dial-in server. See “Connection preferences” earlier in this chapter for information about creating and configuring connection settings. To select a connection: 1.Tap the Connection pick list. 2.Select the connection you want to use. Adding telephone settings Some services require a telephone number. When you select the Phone field, a dialog box opens in which you define the telephone number you use to connect with your wireless service provider or dial-in server. In addition, you can define a prefix, disable call waiting, and give special instructions for using a calling card. To enter your server phone number: 1.Tap the Phone field. 2.Enter the phone number for your wireless service provider or dial-in server. 3.If you need to enter a prefix or disable call waiting, skip to those procedures. Otherwise, press Function + Enter , or tap OK. Tap here to display a list of available connections Enter the phone number here
Chapter 21 Setting Preferences for Your Handheld 350 Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial “9” before dialing a number outside the building. To enter a prefix: 1.Tap the Dial prefix check box to select it. 2.Enter the prefix. 3.Press Function + Enter , or tap OK. Disabling call waiting Call waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has call waiting, you need to disable this feature before logging in to your wireless service provider or dial-in server. To disable call waiting: 1.Tap the Disable call waiting check box to select it. 2.Enter the code to disable call waiting on the Disable call waiting line. Each telephone company assigns a code to disable call waiting. Contact your local telephone company for the code that is appropriate for you. 3.Press Function + Enter , or tap OK. Enter your prefix here Select this box if you need to use a prefix Enter your disable code here Select this box if you need to disable call waiting
Network preferences 351 Using a calling card The Use calling card field enables you to use your calling card when dialing your wireless service provider or Intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at the beginning to compensate for this delay. Each comma delays transmission of your calling card number for two seconds. To use a calling card: 1.Tap the Use calling card check box to select it. 2.Enter your calling card number on the Use calling card line. NOTEThe Phone Setup dialog box works correctly for AT&T and Sprint long- distance services. However, because MCI works differently, MCI customers need to put the calling card number in the Phone # field and the phone number in the Use calling card field. TIPIt’s a good idea to add at least three commas before your calling card number to compensate for the cue delay. 3.Press Function + Enter , or tap OK. Connecting to your service After you set your Connection and Network Preferences, establishing a connection to your wireless service provider or your company’s network (dial-in server) is easy. To establish a connection: nTap Connect to dial the current service and display the Service Connection Progress messages. To see expanded Service Connection Progress messages, press the lower half of the Scroll button. To close a connection: nTap Disconnect to terminate the connection between your handheld and your service. Enter your calling card number here Select this box to use a calling card
Chapter 21 Setting Preferences for Your Handheld 352 Creating additional service templates You can create additional service templates from scratch, or you can duplicate existing templates and editing information. After you create a new or duplicate template, you can add and edit settings. To add a new service template: nPress Command Stroke + N. Alternately, press Function + Menu , and then select New on the Service Menu. An Untitled service template is added to the Service pick list. To duplicate an existing service template: 1.Tap the Service pick list. 2.Select the predefined service template you want to duplicate. 3.Press Command Stroke + L. Alternately, press Function + Menu , and then select Duplicate on the Service Menu. A copy of the service template is added to the Service pick list. Adding detailed information to a service template If you are using one of the predefined service templates, you probably need to enter only your username and telephone number. If you are creating a new service template, you may need to provide additional information to your wireless service provider or dial-in server. You use the Details dialog box to add more information to a selected service template. To add connection details: 1.Tap the service field. 2.Ta p D e t a i l s .
Network preferences 353 Idle timeout The Idle timeout setting defines how long your handheld waits before dropping the connection with your wireless service provider or dial-in server when you switch out of a TCP/IP application. To set the Idle timeout: 1.Tap the Idle timeout pick list and select one of the following options: 2.Press Function + Enter , or tap OK. Selecting Next Service Next Service allows you to automatically try another connection method when the primary method fails. If the current connection fails, then a connection to the selected service is attempted. If you do not want to try another service connection, select None. To select the Next Service: nTap the Next Service pick list and select a service. Defining primary and secondary DNS The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address) you are identifying a specific server that handles the translation services. Each IP address has four sections, separated by periods. In the Details dialog box, you enter each section separately. Each section of an IP address is made up of a number from 0 to 255; numbers are the only allowable characters in this field. Ask your wireless service provider or system administrator for the correct primary or secondary DNS IP numbers. Many systems do not require that you enter a DNS. If you are not sure, leave the DNS field blank. 1 minuteWaits one minute for you to open another application before it drops the connection. 2 minutesWaits two minutes. 3 minutesWaits three minutes. NeverMaintains your PPP or SLIP connection until you turn off your handheld (or until it times out). CAUTIONBy enabling this option, you may incur significant charges if the connection to your wireless service provider is left open.
Chapter 21 Setting Preferences for Your Handheld 354 To enter a primary and secondary DNS: 1.Tap the Query DNS check box to deselect it. 2.Tap the space to the left of the first period in the Primary DNS field, and then enter the first section of the IP address. Each section must be a number from 0 to 255. 3.Repeat step 2 for the second, third, and last sections of the Primary DNS field. 4.Repeat steps 2 and 3 for the secondary DNS number. 5.Press Function + Enter , or tap OK. IP address Everyone who logs in to the Internet needs to have a unique identifier (an IP address), whether permanent or temporary. Some networks dynamically assign a temporary IP address when clients log in. The IP Address field lets you identify whether your network provides automatic (dynamic) temporary IP addressing. If your IP address is permanently assigned, you need to get that information from your system administrator. If you are not sure, select Automatic. To identify dynamic IP addressing: nTap the IP Address check box to select it. Tap to select automatic IP address
Network preferences 355 To enter a permanent IP address: 1.Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. 2.Tap the space to the left of the first period, and then enter the first section of the IP address. Each section must be a number from 0 to 255. 3.Tap and enter the remaining sections of the IP address. 4.Press Function + Enter , or tap OK. Login scripts A login script is a series of commands that automates logging in to a network server–for example, your corporate network or your wireless service provider. A login script is associated with a specific service template created in Network Preferences. A login script is something that you are likely to receive from your system administrator if your company has a system in which you log in to the corporate servers from your handheld using a modem or network connection. The script is generally prepared by the system administrator and distributed to users who need it. It automates the events that must take place in order to establish a connection between your handheld and the corporate servers. You can create login scripts from the Login Script dialog box on your handheld, accessed from the Details dialog box in Network Preferences. NOTEYou can also use non-ASCII and literal characters in your login script. Tap here to see the list of available commands
Chapter 21 Setting Preferences for Your Handheld 356 Creating a login script on your handheld You can create login scripts by selecting commands from the Command pick list in the Login Script dialog box. Some commands, such as Send, require you to supply additional information. Those commands have a parameter field so that you can add the necessary data. To create a login script: 1.Tap Script. 2.Tap the End pick list. 3.Select the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available: Wait ForTells your handheld to wait for specific characters from the TCP/IP server before executing the next command. Wait For PromptDetects a challenge-response prompt coming from the server and then displays the dynamically generated challenge value. You then enter the challenge value into your token card, which in turn generates a response value for you to enter on your handheld. This command takes two arguments, separated by a vertical bar (|) on the input line. SendTransmits specific characters to the TCP/IP server to which you are connecting. Send CRTransmits a carriage return or LF character to the TCP/IP server to which you are connecting. Send User IDTransmits the user ID information entered in the User ID field of the Network Preferences screen. Send Pa ss wo rdTransmits the password entered in the Password field of the Network Preferences screen. If you did not enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command. Ta p h e r e